This document discusses using business process management (BPM) with SAP solutions to optimize portfolio and project management. It provides examples of business processes that are good candidates for BPM, such as manual processes with limited visibility and flexibility. The key capabilities of BPM include integrated process monitoring and measurement, tools to drive process improvement, and graphical workflow status views. BPM can be used to model project-oriented processes and automate events. It discusses using BPM components like the process modeler, orchestration engine, and portal together to manage operations, monitor health, and optimize processes.
1. Exploiting the Full Functionality
of SAP Solutions for
Portfolio
and
Project Management
Portfolio Optimization
Anthony DeRosa, President Platinum DB Consulting, Inc.
Integrated BPM ( 15 minutes)
November 10, 2008
NPDIfirstTM Advantaged Integration
3. When Do I Use BPM ?
Which Processes are great Candidates for
Improvement with BPM?
Manually intensive processes
Processes that span departments or geographical boundaries
The participants in the process vary, involving different groups, data and systems
Difficult to enforce or manage SLAs
Limited Visibility
The process today requires constant management oversight and inspection
Difficulty identifying and reacting to exceptions when they occur
Inability to track processes against pre-defined measures on a real-time basis
Lack of Flexibility
Process changes frequently
Inability to modify the process easily
PROCESSES THAT ARE MANUAL WITH LIMITED VISIBILITY,
AND POOR FLEXIBILITY
4. BPM Key Capabilities
Integrated and Continuous Analysis, Monitoring
and Measurement of Business Processes
Tools & Metrics to Drive Process Improvement
Decision Flow Driven Work Steps
Graphical Workflow Process Status in Portal
Easy Management Delegation and Reassignment
5. BPM – Project Oriented Processes
Tabular process definition
Support for phases & Milestones
Timeline analysis for the project
activities
Import and Export support for the
MS Project and SAP
6. BPM Tabular Process Definition
Easy way for business users to
describe their processes
Auto generation of the process
diagrams from tabular view
Path Analysis
7. Business Process Event-based Automation
Create a Process view that Integrates with your Project view. Easily Model and
Automate your business processes.
Instantly determine
Status.
- Here we are at Gate 1.
8. Real Time Process Status Viewer
Green = Complete
Yellow = In Progress
Gray = Not Started
9. Dashboard – Real Time Status
Average
Completion Time
All Active per Activity
Projects Process Improvement
Metrics
-SLA Management
- Bottleneck Reports
Projects
Running Late
Status of All
Projects
10. Example: Customer Opportunity Review
Process
1. Customer Account Manager captures Opportunity data using
Adobe Form.
2. Customer Account Manager to Score the opportunity and make a
decision.
3. If score exceeds the threshold, obtain feedback from other
Stakeholders ( Marketing, Production, Manufacturing) through email
notifications.
4. BPM will aggregate the score and automate the decision flow.
5. If the new Product is approved, BPM will automatically create a
cProject from a template.
6. Done!
13. BPM for Creative Design Process
The BPM BPM Suite In Action
HOW DO THE COMPONENTS WORK TOGETHER
BPM Portal
Process Modeler
Process Asset Manager BPM Server
Manage Operations
• Perform Tasks
• Monitor Process
Business Modeling &
Health
Documentation
• Manage Exceptions
Business Expert
BPM Studio Orchestration Engine
Rule Engine
Process Content
Repository
Advanced Level Modeling Optimize Process
• External Integration • Metrics
• Deployment Management
• Analytics
• Triage