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Why do your employees leave?
A straightforward approach to identifying the causes of turnover and an approach to minimising  Dr Gerry Treuren
Despite the  Global Financial Collapse,  labour, skill and talent shortage  is still the medium term  reality for all of us.
What is your organisation  doing about it?
Four responses to skill shortage ,[object Object],[object Object],[object Object],[object Object]
First (non) response: Do nothing. ,[object Object],[object Object],[object Object]
Second response:  Recruitment-based strategies  ,[object Object],[object Object],[object Object]
Second response:  Recruitment-based strategies  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Third response:  Retention-based strategies
Fourth response: Integrated retention and recruitment strategies  ,[object Object],[object Object]
First  big  question:  Why do people leave their jobs? Lots of theories,  not many reliable answers
Why do people leave organisations?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why do people leave organisations?  ,[object Object],[object Object]
Why do people leave organisations?  ,[object Object],[object Object],[object Object]
But… ,[object Object],[object Object],[object Object],[object Object]
True, people do leave for new jobs because of dissatisfaction…. ,[object Object],[object Object]
An example  ,[object Object],[object Object],[object Object],[object Object],[object Object]
So, what happened? N=228,  2007 turnover data from publically listed, internationally significant employer How can we  understand  this?  Different triggers  % Different pathways out of the organisation Dissatisfaction + Job Alternative 25.4 The traditional explanation for turnover Dissatisfaction + No Job Alternative 7.5 Job is so unbearable – just had to leave Shock + Job Alternative  30.7 Pulled towards a better job Shock + No Job Alternative  14.9 Pushed out of job Planned leaving  21.5 Was going to leave when…
The new explanations of turnover ,[object Object],[object Object],[object Object],[object Object]
The Unfolding Theory of Turnover ,[object Object],[object Object],[object Object]
The Unfolding Theory of Turnover ,[object Object],[object Object],[object Object]
The Unfolding Theory of Turnover ,[object Object],[object Object],[object Object]
The Unfolding Theory of Turnover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Five Pathways out of the organisation Pathway Different triggers  Different pathways out of the organisation 1 Planned leaving activated by a shock Was going to leave when…[…..]…happens 2 Shock + No Job Alternative  Pushed out of job 3 Shock + Job Alternative  Pulled towards a better job 4a Dissatisfaction + No Job Alternative Job is so unbearable – just had to leave 4b Dissatisfaction + Job Alternative The traditional explanation for turnover
  Pathway 1: Script based ,[object Object],[object Object],[object Object],[object Object],[object Object]
  Pathway 2: Pushed out…  ,[object Object],[object Object],[object Object],[object Object]
  Pathway 3: Pulled to a new job:  ,[object Object],[object Object],[object Object],[object Object],[object Object]
  Pathway 4a. So dissatisfied that  you cannot bear to stay… ,[object Object],[object Object],[object Object],[object Object],[object Object]
  Pathway 4b. Dissatisfied but waited until the right job came along… ,[object Object],[object Object],[object Object],[object Object]
The Unfolding Theory of Turnover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What can management do? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What can management do? ,[object Object],[object Object],[object Object]
What can management do? ,[object Object],[object Object],[object Object],[object Object]
Job Embeddedness can act as a buffer  to the impulse to leave…  ,[object Object],[object Object],[object Object]
Fit-based embeddedness ,[object Object],[object Object],[object Object],[object Object],[object Object]
Linkage-based embeddedness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Linkage-based embeddedness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sacrifice-based embeddedness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How can you implement  this approach?  ,[object Object],[object Object],[object Object],[object Object]
How can you implement  this approach?  ,[object Object],[object Object],[object Object],[object Object]
How can you implement  this approach?  ,[object Object],[object Object],[object Object]
How can you implement  this approach? (continued)  4. Once you have made the assessments, you can work out the areas in which your organisation is deficient… 5. Implement remedies.
  How can you implement  this approach? (continued)  The friendly researchers at the UniSA Centre for HRM would be very happy to work with you in implementing this system in your organisation.
  Thank you.  Any questions?

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HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 

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  • 1. Why do your employees leave?
  • 2. A straightforward approach to identifying the causes of turnover and an approach to minimising Dr Gerry Treuren
  • 3. Despite the Global Financial Collapse, labour, skill and talent shortage is still the medium term reality for all of us.
  • 4. What is your organisation doing about it?
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  • 11. First big question: Why do people leave their jobs? Lots of theories, not many reliable answers
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  • 18. So, what happened? N=228, 2007 turnover data from publically listed, internationally significant employer How can we understand this? Different triggers % Different pathways out of the organisation Dissatisfaction + Job Alternative 25.4 The traditional explanation for turnover Dissatisfaction + No Job Alternative 7.5 Job is so unbearable – just had to leave Shock + Job Alternative 30.7 Pulled towards a better job Shock + No Job Alternative 14.9 Pushed out of job Planned leaving 21.5 Was going to leave when…
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  • 24. Five Pathways out of the organisation Pathway Different triggers Different pathways out of the organisation 1 Planned leaving activated by a shock Was going to leave when…[…..]…happens 2 Shock + No Job Alternative Pushed out of job 3 Shock + Job Alternative Pulled towards a better job 4a Dissatisfaction + No Job Alternative Job is so unbearable – just had to leave 4b Dissatisfaction + Job Alternative The traditional explanation for turnover
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  • 42. How can you implement this approach? (continued) 4. Once you have made the assessments, you can work out the areas in which your organisation is deficient… 5. Implement remedies.
  • 43. How can you implement this approach? (continued) The friendly researchers at the UniSA Centre for HRM would be very happy to work with you in implementing this system in your organisation.
  • 44. Thank you. Any questions?