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Profitable & long-term partnerships in M2M  Joost Fleuren MSc MBA Strategy & Business Developer Marketing Strategy & Innovation department KPN Business Market M2M Exchange, Brussels, 17 November 2009 Break out session:  Telecoms Business Strategy
Content ,[object Object],[object Object],[object Object],[object Object],[object Object]
KPN Group ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Acknowledge the difference ,[object Object],[object Object],[object Object],[object Object]
Traditional: laptop data card supply chain Hardware MNO (connectivity) Direct sales customer sales ,[object Object],[object Object],[object Object],Distribution partners sales Product marketing Product marketing Marketing & sales reality
M2M: more actors involved directly to end-customer Hardware Connectivity Connectivity  mgmnt platform Integrator services customer ASP sales sales sales sales sales ,[object Object],[object Object],[object Object],[object Object],[object Object],Marketing & sales reality
Explained: separated offerings prevent efficiency Hardware Connectivity Connectivity  mgmnt platform Integrator services customer ASP accountability accountability accountability accountability accountability ,[object Object],[object Object],[object Object],[object Object],Technical supply chain reality
Explained: not easy to vertically integrate or partner module gateway or embedded hardware device mgmnt platform Connectivity Connectivity mgmnt M2M integration services ICT Integration M2M Application EU US Asia Satellite Network stability Usage statistics provisioning Large quantities Time To Mrkt Data optimization Battery powered WiFi Zigbee WiMax Helpdesk tools Secure trans. Mission critical Configuration mgmnt Usage statistics power usage size power usage size Technical supply chain reality harsh environments Dual GSM Quatro GSM WiFi # I/O ports data logging updates local funct. Firmware update harsh environments Repair by replace Updat mgmnt WiMax Access control usage alerts pre- / postpaid selfservice Industry spec. Time To Mrkt API’s Security Multilingual B2C helpdesk Each solution requires a different set of capabilities from the value chain partners.  # produced
Explained: standardization Technical supply chain reality ,[object Object],[object Object],[object Object],For now the choice of  A - specializing and vertical partnerships / integration,  B - settling for casual relationships in an  not-standardized world.
MNO’s have influence but get a small slice of the pie… …especially compared to regular Voice and Data offering. Money making reality * Beecham research, “M2M and the Internet of things”, October 2008
The answer?
From this… Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP customer customer customer customer customer
… to this. Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP Customers Application type 1 Customers Application type 2 Customers Application type 3 Customers Application type 4 M2M solution M2M solution M2M solution M2M solution Together as partners: marketing consultive selling development deployment
Make money in the meanwhile… …start with partnering for M2M solutions & integrator services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practice what you preach…
KPN’s track record in M2M Hardware Connectivity Connectivity  mgmnt platform Integrator services ASP - 2007 2008 2009 M2M Development partners 2010  initiatives in development M2M Connectivity partners To partner with us to provide EU wide connectivity, outside our NL, D, B sales footprint. Continue to offer best in class connectivity platform. To ensure that requests for M2M services are being  met with the best partners available. Be the preferred partner for ASP’s who want to become and stay most efficient by offering integrated global communication Core capability
KPN’s partnership approach – please contact us M2M Connectivity partners ,[object Object],M2M Development partners ,[object Object],[object Object],[object Object],[object Object]

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Kpn Presentation Profitable M2M Partnerships

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  • 2. Profitable & long-term partnerships in M2M Joost Fleuren MSc MBA Strategy & Business Developer Marketing Strategy & Innovation department KPN Business Market M2M Exchange, Brussels, 17 November 2009 Break out session: Telecoms Business Strategy
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  • 9. Explained: not easy to vertically integrate or partner module gateway or embedded hardware device mgmnt platform Connectivity Connectivity mgmnt M2M integration services ICT Integration M2M Application EU US Asia Satellite Network stability Usage statistics provisioning Large quantities Time To Mrkt Data optimization Battery powered WiFi Zigbee WiMax Helpdesk tools Secure trans. Mission critical Configuration mgmnt Usage statistics power usage size power usage size Technical supply chain reality harsh environments Dual GSM Quatro GSM WiFi # I/O ports data logging updates local funct. Firmware update harsh environments Repair by replace Updat mgmnt WiMax Access control usage alerts pre- / postpaid selfservice Industry spec. Time To Mrkt API’s Security Multilingual B2C helpdesk Each solution requires a different set of capabilities from the value chain partners. # produced
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  • 11. MNO’s have influence but get a small slice of the pie… …especially compared to regular Voice and Data offering. Money making reality * Beecham research, “M2M and the Internet of things”, October 2008
  • 13. From this… Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Hardware Connectivity Connectivity mgmnt platform Integrator services ASP customer customer customer customer customer
  • 14. … to this. Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Hardware Connectivity Connectivity mgmnt platform Integrator services ASP Customers Application type 1 Customers Application type 2 Customers Application type 3 Customers Application type 4 M2M solution M2M solution M2M solution M2M solution Together as partners: marketing consultive selling development deployment
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  • 16. Practice what you preach…
  • 17. KPN’s track record in M2M Hardware Connectivity Connectivity mgmnt platform Integrator services ASP - 2007 2008 2009 M2M Development partners 2010 initiatives in development M2M Connectivity partners To partner with us to provide EU wide connectivity, outside our NL, D, B sales footprint. Continue to offer best in class connectivity platform. To ensure that requests for M2M services are being met with the best partners available. Be the preferred partner for ASP’s who want to become and stay most efficient by offering integrated global communication Core capability
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