Marketing and creative operations leader driving sales growth through innovative brand development, product expansion, and execution of data-driven marketing strategies. ■ Team Development & Leadership ■ Strategic Planning ■ Analytics ■ Content Development and Strategy ■ Acquisition & Retention Marketing ■ Creative Direction ■ Print & Web Design ■ Copywriting ■ Brand Development ■ New Product Development Proven track record as a collaborative team-focused mentor, inspiring peak performance across all facets of marketing including digital, social, content, SEM, SEO, demand generation, advertising, and event management. Problem-solver with an entrepreneurial spirit and passion for implementing data-driven marketing strategies to stimulate growth. Over 20 years experience building successful brands and customer ecosystems.

1. • 716-430-9638 • jeannedunkle@gmail.com
Marketing and creative operations leader driving sales growth through innovative brand development,
product expansion, and execution of data-driven marketing strategies.
Jeanne Dunkle
■ Team Development & Leadership
■ Strategic Planning
■ Analytics
■ Content Development and Strategy
■ Acquisition & Retention Marketing
■ Creative Direction
■ Print & Web Design
■ Copywriting
■ Brand Development
■ New Product Development
Proven track record as a collaborative team-focused mentor,
inspiring peak performance across all facets of marketing
including digital, social, content, SEM, SEO, demand generation,
PR, advertising, and event management.
Problem-solver with an entrepreneurial spirit and passion for
implementing data-driven marketing strategies to stimulate growth.
Over 20 years experience building successful brands and
customer ecosystems.
EMPLOYMENT
Vice President, Marketing and Creative Services
ChopMark Media | Buffalo, NY | April ‘20 – Present
Manage international and domestic client relationships, partner with corporate marketing, design, and
sales teams to identify goals, develop marketing plans, construct and refine campaigns, implement
strategies, determine KPIs, optimize operations and cross-departmental processes, and consult on brand
design and development.
■ Collaborate with stakeholders to develop value proposition, positioning, and messaging.
■ Spearhead technology integration and automation.
■ Oversee market research.
■ Develop and Implement data-driven, omnichannel marketing strategies and marketing initiatives.
■ Analyze and optimize marketing campaigns and customer journeys to drive revenue.
■ Mentor and develop team members.
■ Build relationships with experts and leadership within organizations.
■ Allocate budget, measure and track marketing results, and report ROI.
Adjunct Professor
Canisius College | Buffalo, NY | June ‘04 – Present
Instruct fine art and digital art courses, including color theory, printmaking, painting, and drawing.
Subject Matter Expert Course Developer and Instructional Faculty
Excelsior College | Albany, NY | June ‘22 – Present
Develop and Teach Master of Business Administration Courses. (Semester to semester when time permits.)
Marketing and Creative Operations Leader

2. EDUCATION & PROFESSIONAL DEVELOPMENT
Head of Creative & Marketing Operations | Contract | May ‘17 – Oct ‘18
Creative Director, Marketing & Creative Operations | Oct ‘18 – Apr ‘20
ACV Auctions, Inc. | Buffalo, NY | May ‘17 – Apr ‘20
Oversaw the development and implementation of integrated marketing strategies and brand identity for
ACV Auctions, Buffalo, NY’s first Unicorn­
—valued at $3.9 billion and publicly traded.
■ Developed, managed, and mentored the marketing and design teams.
■ Managed 3rd party agency relationships.
■ Initiated and optimized corporate marketing design process.
■ Capitalized on the Salesforce CRM, integrating marketing automation tools to improve market share in the
highly competitive wholesale automotive space.
■ Led collaborative brainstorms and focus groups.
■ Designed and authored sales materials and marketing campaigns.
■ Contributed to 9,900% increase in vehicle sales per month.
■ Increased user base from 150 to over 25,000 dealerships.
■ Led marketing & blitz strategy lending to successful expansion from 3 to 48 states.
■ Contributed to expansion from 1 to 6 products.
Vice President Marketing, Creative Operations & Business Development
Field 2 Design | Buffalo, NY | Dec ‘09 – May ‘17
Directed user interface icon-set and dashboard design and consulted on user experience design of
WordPress.org, the world’s most popular CMS, with a 60.4% global market share.
■ Led research, design, development, and analysis of client marketing strategies and product development.
■ Directed the creative marketing process, mentoring UX and visual designers, copywriters, and front-end
and database developers to ensure deliverables were on-time, on budget, and exceeded client expectations.
■ Drove new business acquisition.
■ jeannedunkle@gmail.com ■ linkedin.com/in/jeannedunkle
■ 716-430-9638
Jeanne Dunkle
Canisius College | Buffalo, NY
Executive Leadership and Development
Completed numerous executive-level courses to further develop and enhance analytical, professional
leadership, critical thinking, and communication skills.
Purchase College | Purchase, NY
Master of Fine Arts/Printmaking
Awarded full-tuition scholarship and teaching stipend.
University at Buffalo | Buffalo, NY
Bachelor of Fine Arts/Photography
Recipient of the President’s Award for Educational Excellence.