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A Malaysian ICT Success Story
1
A complete electronic procurement system which enables the
Government to buy goods and services from suppliers through the
Internet.
The first end-to-end electronic procurement system in the world
implemented by a government on a nationwide scale.
Project started in year 2000, cumulative total of RM47.5 billion
(USD15.5 billion) worth of procurement value transacted.
2
ePerolehan Framework
ePerolehan caters for a secured end-to-end transaction from Buyer to Seller and finally
linking to the Accountant General Office for EFT
Government
Agencies
Suppliers
ConsultantsAccountant’s
General Office Banking Institutions
InterneteG*Net
Digital Certificate Authority
3
 JBoss, an Open Source J2EE application server at Enterprise level
 Open Source IDE, Eclipse
 Oracle Database
 Multi-Tier J2EE platform
 Sun and IBM platform
 Public Key Infrastructure (PKI) technology and
64Kbit Crypto smart cards
Technology Employed
Enterprise environment technology with high portability, scalability and security
anchored by Open Source platform:
4
ePerolehan Functionalities
ePerolehan provides a comprehensive functions of procurement that fulfill all the
procurement modes in the Government including Supplier Registration
Central
Contract
Go live October 2000
Supplier
Registration
Go Live October 2000
Direct
Purchase
Go Live May 2002
Quotation
Go Live May 2003 Go-Live February 2009
Electronic
Reverse
Auction
Tender
Go Live May 2003
5
eP Benefits
The nationwide implementation of eP has transformed public sector
procurement in Malaysia
Cost Saving
Efficiency &
Effectiveness
Transparency &
Accountability
Est. RM4.7B savings
Security
Comprehensive
throughout SR &
procurement cycle
• Transactional
• Archival
• Controlled Access
• Data Integrity
• System Security
6
ePerolehan Usage
A total of over 4.8 million government procurements amounting to
RM47.5 billion (USD15.5b) have been transacted via eP
Value (RM) Number of Transactions (TXN)
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Billions [RM]
Thousands[TXN]
0
100
200
300
400
500
600
800
700
48K 72K 2.6M 77M
0.38B
1.0B
2.0B
3.9B
6.0B
9.16B
TXN 13 TXN 36 TXN 295 TXN 11K TXN 44K
TXN 107K
TXN 170K
TXN 327K
TXN 514K
TXN 805K
11B
TXN 994K
2011
14B
TXN 1.8M
7
Government Supplier
ePerolehan Community
ePerolehan Community with 30,000 Government users and 180,000 suppliers
positions ePerolehan to become the largest G2B electronic procurement in the
ASEAN.
Total Procurement Offices
e-Commerce Ready
Procurement Offices
Users
E-Commerce Ready
Valid Registration
MOF Registered
Number of Catalogues
8
ePerolehan for Nation Building
Driving
Technology
Advancements
Growth of
Related
Supporting
Businesses
Pioneering
eCommerce
Developing
SMEs
Human Capital
Development
The nationwide implementation of ePerolehan has been a catalyst for nation
building in Malaysia
Expediting
ICT Adoption
Awareness &
Capacity
Building
System
Solutions
Change
Management
Policy &
Legal
Government
Leadership
Project Success Factors
major factors that contribute to the success of eP project
10
Management
of Change
Technology Business Process
Innovation
 Identify & integrations with
various Agencies and
applications
 Process optimisation through
best practices
 Advanced business intelligence
features
 Next generation mobile applications &
channels
 Service-oriented system architecture
(common front & back office service
oriented layer)
 Enhance infrastructure capacity &
performance
 User Access technology
 Strengthening public-private
partnerships
 Strengthening ownership at
Procurement Offices
 Linking performance with
budgets
 Develop procurement
professionals across
government officers
Moving Forward
The enhancement initiatives will be focused on the area of technology, change
management and business process reengineering
11

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ePerolehan Overview Presentation

  • 1. A Malaysian ICT Success Story 1
  • 2. A complete electronic procurement system which enables the Government to buy goods and services from suppliers through the Internet. The first end-to-end electronic procurement system in the world implemented by a government on a nationwide scale. Project started in year 2000, cumulative total of RM47.5 billion (USD15.5 billion) worth of procurement value transacted. 2
  • 3. ePerolehan Framework ePerolehan caters for a secured end-to-end transaction from Buyer to Seller and finally linking to the Accountant General Office for EFT Government Agencies Suppliers ConsultantsAccountant’s General Office Banking Institutions InterneteG*Net Digital Certificate Authority 3
  • 4.  JBoss, an Open Source J2EE application server at Enterprise level  Open Source IDE, Eclipse  Oracle Database  Multi-Tier J2EE platform  Sun and IBM platform  Public Key Infrastructure (PKI) technology and 64Kbit Crypto smart cards Technology Employed Enterprise environment technology with high portability, scalability and security anchored by Open Source platform: 4
  • 5. ePerolehan Functionalities ePerolehan provides a comprehensive functions of procurement that fulfill all the procurement modes in the Government including Supplier Registration Central Contract Go live October 2000 Supplier Registration Go Live October 2000 Direct Purchase Go Live May 2002 Quotation Go Live May 2003 Go-Live February 2009 Electronic Reverse Auction Tender Go Live May 2003 5
  • 6. eP Benefits The nationwide implementation of eP has transformed public sector procurement in Malaysia Cost Saving Efficiency & Effectiveness Transparency & Accountability Est. RM4.7B savings Security Comprehensive throughout SR & procurement cycle • Transactional • Archival • Controlled Access • Data Integrity • System Security 6
  • 7. ePerolehan Usage A total of over 4.8 million government procurements amounting to RM47.5 billion (USD15.5b) have been transacted via eP Value (RM) Number of Transactions (TXN) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Billions [RM] Thousands[TXN] 0 100 200 300 400 500 600 800 700 48K 72K 2.6M 77M 0.38B 1.0B 2.0B 3.9B 6.0B 9.16B TXN 13 TXN 36 TXN 295 TXN 11K TXN 44K TXN 107K TXN 170K TXN 327K TXN 514K TXN 805K 11B TXN 994K 2011 14B TXN 1.8M 7
  • 8. Government Supplier ePerolehan Community ePerolehan Community with 30,000 Government users and 180,000 suppliers positions ePerolehan to become the largest G2B electronic procurement in the ASEAN. Total Procurement Offices e-Commerce Ready Procurement Offices Users E-Commerce Ready Valid Registration MOF Registered Number of Catalogues 8
  • 9. ePerolehan for Nation Building Driving Technology Advancements Growth of Related Supporting Businesses Pioneering eCommerce Developing SMEs Human Capital Development The nationwide implementation of ePerolehan has been a catalyst for nation building in Malaysia Expediting ICT Adoption
  • 10. Awareness & Capacity Building System Solutions Change Management Policy & Legal Government Leadership Project Success Factors major factors that contribute to the success of eP project 10
  • 11. Management of Change Technology Business Process Innovation  Identify & integrations with various Agencies and applications  Process optimisation through best practices  Advanced business intelligence features  Next generation mobile applications & channels  Service-oriented system architecture (common front & back office service oriented layer)  Enhance infrastructure capacity & performance  User Access technology  Strengthening public-private partnerships  Strengthening ownership at Procurement Offices  Linking performance with budgets  Develop procurement professionals across government officers Moving Forward The enhancement initiatives will be focused on the area of technology, change management and business process reengineering 11

Notas del editor

  1. After 10 years of implementation, eP project has been a catalyst for nation building in Malaysia.1. Government Pioneering eCommerceeP project has pioneered the introduction of eCommerce in the country. With eP, the public procurement has set the foundation and benchmark for the private sector to follow. eP develops SMEs eP enables the government to provide a convenient and low entry cost for SMEs to do business. With supplier registration module, the number of Suppliers registration has increased from 30,000 to 170,000 suppliers in 2009. With the electronic catalogue system, SMEs can promote their products and service at minimal cost to a wider market. 3. eP promotes Human Capital Development We have increased the pool of our home-grown system developers and ICT experts as well as the overall ICT literacy level. More than 50,000 users have been trained both from the Government and Supplier communities.4. eP expedite ICT Adoption When we started in 1999, eP accelerated all 2500 Government procurement offices to have the necessary ICT infrastructure to be e-commerce-ready. eP Drive Technology Advancements which include;i) the development of Intellectual Property (IP) for the Government of Malaysia ii) Pioneering the use of Open Source Technology at an enterprise level iii) Acquiring the transfer of technology from the best in the world, which will promote the country’s drive towards hi-technology, hi-income economy.eP promotes growth of Related Supporting Businesses These would include software development industry, hardware and related ICT infrastructure, PKI and digital certificates, trainings and other value-added services.
  2. Based on our Malaysian experience, we have identified 5 key success factors for the eP Project 1. Government Leadership 2. Policy & LegalChange ManagementAwareness & Capacity Building5. System Solutions
  3. Moving forward, we are now focusing our effort to meet the growing demand by the users. We envisioned to develop a wholly new ePerolehan system that able to withstand the improvement initiatives will be focus on the area of technology, management of change and business process reengineering.