ACC Human Capital provides Consulting, Coaching and Training Services in Sales Performance Improvement, Negotiation Skills Development, Assessment & Development Centre Applications, Human Resources Systems Implementation & Outsourcing Services in the Turkish market.

2. ACC Human Capital Consulting was founded in 2011
by Ms.Hülya Ayav and Mrs.Serike Cavusoglu who are
highly experienced HR consultants that have more
than 35 years of combined experience in all kinds of
HRM Consultancy.
We offer solutions in designing HRM Functions,
providing individual & organizational development
solutions, designing & delivering assessment center.

3. Capabilities
Talent Management
Assessment Center
Leadership Development
Establishing Human Resources Functions
Employee Engagement

4. talent management

5. Talent Management Process by ACC

6. assessment
center

7. Assessment Center
Focuses overall
performance
During the decisions
of recruitment,
promotion
Development Center
Focuses on potential,
future performance
Developmental
purpose
Identifying
development road-
map of participants

8. Assessment CenterApproach
Decision on the right candidateDecision on the right candidate
Assessment CenterApplicationAssessment CenterApplication
If hired, Review (by HR)
of development plan after approx. 6 months
If hired, Review (by HR)
of development plan after approx. 6 months
Individual ReportsIndividual Reports
Preparation:
 of overall
process
 of
competency
model
 of simulation
exercises
selection and
design
 Short list of
potential
candidates
 If hired:
 Follow-up
activities by HR
 Consultation
and support by
ACC (if
required)

9. Development CenterApproach
FeedbackDiscussions w/ParticipantsFeedbackDiscussions w/Participants
Management PresentationManagement Presentation
Development CenterApplicationDevelopment CenterApplication
Final Individual Reports
including concrete development plans
Final Individual Reports
including concrete development plans
Review (by HR)
of development plan after approx. 6 months
Review (by HR)
of development plan after approx. 6 months
Individual ReportsIndividual Reports
Preparation:
 of overall
process
 of
competency
model
 of simulation
exercises
selection
and design
 Follow-up
activities by HR
 Consultation
and support by
ACC (if
required)

10. Development Center
PHASE I:
Preparation
PHASE II:
Application,
Evaluation &
Reporting
PHASE IV:
Management
Presentation
Project Management
 Analysis of
Positions Profile&
Competencies
(Skills & Abilities
description )
 Simulation
Exercises and
Competency Matrix
PHASE III
Feedback Sessions
& Development
Plans
 Assessment of the
attendees
according to the
skill requirements
and abilities
 Gap analysis of
the attendees with
the job description
of their current
and future
positions
 Generating
Individual Reports
 Providing feedback
to the Participants
 Final Individual
Reports
 Development
program for the
individuals
according to gap
analysis
 Presenting the
results to the
Management:
 By competency
 By results

11. COMPETENCIES
Assessment CenterTools
Test & Inventories:
Personality Inventory,
Emotional Intelligence
Inventory, General
Ability Tests, etc...
In-basket
360° Feedback
Competency
Based
Interview
Group Discussion
Role Play
Analysis &
Presentation
ACC applies assessment center by either using its own tools or
using the tools of organizations' own

12. What are ourprinciples in AC/DCs?
Several observers
Several competencies
Several participants
Observing principles
Assessorconference
Variety of methods
Feedback
Interactive elements

13. leadership
development

14. Leadership Development
WE tailor our services to the need of organizations

15. establishing human
resources
functions

16. Establishing HRfunctions
ACC establishes the Human Resources functions necessary within the company, or
re-structuring the already existing HR organization.

17. employee
engagement

18. After conducting the survey, ACC carries out a follow-up process
in order to identify areas for improvement and develop specific action
plans with the involvement of employees
Employee Engagement

19. references

20. Some of Assessment CenterClients
Vodafone
TAV
AVEA
LCW
VIG Ray Sigorta
Garanti Bankası
Citibank
BP
Ülker
Focus Group
Oyak-Rena
IMKB
AVIVA
Vakko
Tetrapak
Genel Yaşam
Avea
Akbank
Coca Cola
Mercedes
Sony
Mudo
Sandoz
Sanovel
AstraZeneca
Merck
Levis
BSH
Watsons
Arzum
Pimaş
FG Group
Conducted with a cooperation of various HR Consultancy
companies.
CORIO TR*
BRISA*
Alvimedica*
AZERFON*
* Conducted only by ACC

21. Some of OtherProjects
Novartis; Wyeth; Tüprag: “Employee Engagement and Follow-up”projects
Bizitek: Established all HR functions, and outsourced HR services
Nova Medica Group: Identification of business processes and job
descriptions was completed
Konya ekerA. .Ş Ş : Re-engineering on Human Resources Systems was
done
b-fit: Establishment of some HR functions
Ray Sigorta: Conducted Salary Survey
B/S/H: Follow-up process of employee engagement survey was carried out
Alvimedica (Ongoing ): ACC is a global service provider. Established all HR
functions, and continue to improve functions. Conducted employee
engagement process, and carries out follow-up process at the moment.
Development center activies are carried out.
HAZ METAL (Ongoing): Establishment of HR functions & follow up
process of employee satisfactions survey
UNITEKS (Ongoing): Establishment of HR functions & Employee
engagement survey and Follow up

22. managing
partners

23. HÜLYA AYAV
Hülya Ayav is an Human Resources Consultant with a career in both HR Consulting and Corporate
Human Resources. She has good knowledge of HR functions with significant hands-on experience
involving recruitment, on-boarding, performance management, training & development, and talent
management.
Hülya earned her BSc degree in Psychology specialised in Industrial Psychology at Istanbul
University in 1999 and her MBA in Human Resources Management at Saint Mary's University
(Halifax, Canada) in 2002. During her studies in Canada she worked as an HR consultant at Business
Development Center and continued her career in this field in New York between 2002 and 2004
working for the Turkish-American Business Forum and New York State Psychiatric Institute. Upon her
return to Turkey, she worked at Göktaş as Human Resources Specialist on a project based until 2005
and developed Orientation Program, Performance Management System, and Training Program. After
that she worked as HR Consultant at Institute for Behavioral Studies (DBE) in their Organizational
Development Center until the end of 2008. She managed various development projects for Clients in
FMCG, Healthcare, Automotive, Banking, Insurance, Retail, Telecommunication, Oil & Gas, Mining,
Bottling, and Education. Following this, she took up a position with BASF Chemicals as their Training
and Development Lead for Turkey, Middle East and North Africa Region until mid 2011.
Her work mainly focuses on growth for individuals and organizations. Hulya also holds a coaching
certificate gained at 2007 and combines her HR consulting work with executive coaching. Her
expertise and assignments in her both corporate and consultant careers to date include numerous
development programmes for competency based selection, assessment and management
development application and design, employee/customer satisfaction and engagement studies, 360
degree development systems, competency profiling, psychometric testing, and assessor training for
assessment centres.
Hülya has established ACC Human Capital Consulting with her Partner, Mrs. Şerike Çavuşoğlu, at
2011 and co-managed since then.
http://www.linkedin.com/in/hulyaayav

24. ER KE ÇAVU O LUŞ İ Ş Ğ
erike Çavu o luŞ ş ğ is a Senior Human Resources and Business Consultant with more than 19 years of
experience. She has experience in several industries consulting to clients from IT, Telecom, Textiles,
Automotive, Insurance, Healthcare, Durable Goods Manufacturing, Construction, Media and Energy. She is an
expert in Assessment and Development Centre Applications and design, establishment, re-organization and
implementation of HR Processes. Her HR experience includes Competency Models, Salary Management,
Performance Appraisal , Career & Succession Planning and Business Process Restructuring.
She has started her career in Türk Traktör Factory as Purchasing and Planning Specialist. She then moved to
Koç Holding “Organization and Method Department” as a consultant where she implemented "Job
Descriptions and Wage System Development" for Arçelik and Bekoteknik and "Efficiency and Organizational
Restructuring" project for Tofaş Oto.
As a Manager of Human Resources at Vestel Group of Companies she executed Restructuring projects in
several Production and Sales & Marketing group companies, determined Human Resources strategies,
Selection and Placement, Salary and Bonus, Performance Management, Career Planning and Training.
Şerike has established and co-managed Sphere Consulting with her partners in 1999. As a Managing Partner
she has delivered many projects to several clients in HR Strategy Formulation, Establishment and
Improvement of HR functions, General Re-structuring, 360 Degree Evaluation Systems, Change Management,
Competency Management and recruitment services.
Şerike then continued her career in Arthur Andersen as a Senior Manager in the HR Consultancy Group
responsible in delivering projects for several clients in several HR re-structuring, Establishment of HR
processes and HR Outsourcing Services.
Between 2004-2011, Şerike acted as a Management Consultant in Establishment of HR Functions with a
focus on Competency, Performance Management, Career & Succession Planning and Wage System
Development. She also has extensive experience in Assessment & Development System Applications.
Serike has established ACC Human Capital Consulting with her Partner, Ms. Hülya Ayav, at 2011 and co-
managed since then.
http://www.linkedin.com/in/serikecavusoglu

25. THANK YOU!THANK YOU!
www.acchumancapital.com