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Business Plane

             Entrepreneurship

                Submitted to:

             Mam Rameeza Ejaz

              Submitted By:

Muhammad Hamid Raza             (10050920-066)

Hassan Taimoor Dar             (10050920-079)

Adnan Shamas                    (10050920-078)

Adil Aslam                      (10050920-105)

Sheikh Salman                   (10050920-096)

                   BBA 5th

                 Section (B)
The Royal Perfume

General Description:

Business Idea:

The world is beautiful and everyone wants to look beautiful. And if some fragrances are mixed
with beauty of people then they look more attractive. And here our business is also about the mix
of some different fragrances that will increase the beauty of a person. We are going to launch
three in one perfume. We are launching three in one perfume because all the men and women
who use perfumes, they buy different perfumes to fulfill the need of different flavors. Everyone
has different tastes and therefore we are going to solve their problems by providing them the
only one perfume bottle with three different flavors. There is no need to buy three different
bottles to fulfill the need of their tastes of different flavors.

We are aimed at developing an ethical and responsive environment in all our endeavors and
maintaining a continued Innovative and creative product base for improving the lifestyle of
customers.

Vision Statement:




To be the leading manufacturer and distributor of perfume in the whole world
Mission Statement:




Our mission is to enrich the quality of life of people through responsible application of
knowledge, skills and technology. Our Company is committed to the pursuit of excellence
through world class product, innovative processes and empowered employees to provide the
highest level of satisfaction to our customers.


Company goals and objectives:

We have different goals and objectives to achieve.

    Identifying the target customers of the perfume market
    To study the willingness of the people to buy the perfume Identifying market segments.
    Identifying the channels and outlets for distribution of the product
    Identifying the raw materials for establishing the perfume market
    Determining the potential sources of capital, money, finance and other financial support
       to perfume business plan.
    Determining the viability of rate of return on investment, profit-volume ratio, break-even
       analysis and other financial analysis.
    Determining location and utility facilities for establishing the industry.
    To determine the cost of establishing such determining the customer’s attitudes toward
       the perfume market identifying customer’s level of income.
    Identifying acceptable pricing policy.
    Determining potential promotional strategy
 Determining the availability of working force.


Target market:

Our target market includes people of all ages in Pakistan even they are young, old or child. At
starting point we will target our Province Punjab but as we will succeed in this province we will
launch our products in whole Pakistan. We will continue to grow in our geographical area until
we provide our product to every country of the world.

Industrial Analyses:

Description of our Perfume company:
We are dealing with perfume industry and this industry has been used since the beginning of
human history and its use has been recorded as far back as the ancient Egyptians and ancient
China. The use of scented oils and perfumes were used in religious ceremonies and as a pre-love
making ritual, which is not much different than our uses today. We are providing three different
flavors of fragrance in one perfume bottle. Whenever the strength of customer will increase, we
will increase the size of our company.

Industry trends:
The rapid pace of globalization has modernized the perfume industry scenario worldwide. Many
perfume companies are providing at large scale better quality perfumes with very broad and deep
product and service assortment.

As more and more perfume companies are opening, the customers prefer to buy perfume with
best fragrance and easily available perfume. Many perfume companies are providing products
and services different from other perfume companies.

The main focus in this perfume company is on the provision of a wide array of customer
satisfaction instead of competing on the basis of price. The combination of distinctive, appealing
merchandise and customer satisfaction are the main attributes that attract consumers towards
Royal Perfume.
Industry size:
There are only few industries in big cities of Pakistan. These all are providing better fragrant
perfumes to their customers.

According to a survey report there are about 100 perfume companies in Pakistan, most of
companies are situated in major cities e.g. Islamabad, Lahore and Karachi. These are further sub-
divided into the following categories.

                                 Perfume Industry Analysis
     Category                    Size            No. Of Hostels              Type
          A                     Large                 10-20          Better Services
          B                    Medium                 50-60          Average Services
          C                     Small                 20-40          Poor Services



Some perfume companies in Pakistan:

These are some known perfume companies in Pakistan:

    Aroma Perfumes
    Ayesons Perfumes
    Euphoria Perfumes
    Perfect Scent
    Halley Berry Perfume
    Luzi Perfumes
    Black Boos

The fragrance industry affects a variety of markets, which include cosmetics, household cleaning
items, fabric care and air fresheners.

Legal form of ownership:

Our business is partnership based and in this business we are four partners from different
departments. We started partnership business because every one of us is from different
departments. And there will be no chance to failure in any of the department because everyone
leading in a department will be the owner. Therefore everyone will work with full devotion.
Keys to Success:

Our business plan has shown that, while there are a lot of new entrants into the perfume market,
there is still a lot of opportunity for our company to compete. Because we are introducing a new
form of perfumes where only one bottle of perfume will contain three different flavors. We have
an opportunity to lead because we are completing the needs of customers with providing them
different flavors in one bottle. And there is no need of spare bottle of perfume to change the
flavor for different occasions.

Logo and Slogan:

Logo
Product and services:
Royal perfumes provide a best product and service to its customers. We will sell each
customized bottle of perfume as a product, with the service being the added value we give it with
custom labels and jars.

These are the features that a customer will be able to customize:

1. Custom scent

2. A selection of jars

3. The color of perfume


Here are the benefits to our customers if they buy our product:

      Their very own scent they can show off to their friends
      The feeling of being unique
      They can use our perfume as a gift for friends.
      Our product will be durable, reliable and comfortable.




                                          HR Plan

                          ORGANIZATIONAL CHART
CEO




Finance                           Marketing                HR Manager    Operations
Manager                           Manager                                 Manager




Finance                          Sales Person              Coordinator   Workers
Assistant




   Job Description:


      Our organization consists of following post:

       1. CEO 1
       2. Finance manager 1
               Finance Assistant 1
       3. HR manager 1
               Coordinator 1
       4. Operations manager 1
               Workers 22
       5. Marketing Manager 1
               Sales Representator 1
CEO

CEO is a person who is responsible to check the performance of others and to run the business. Actually
the CEO of our company is the owner of the company. Actually the CEO has to take the decisions and to
conduct meetings for planning, leading, organizing and controlling in the organization to make better
performance.

Job Title:    HR and Operations Manager
Manager is responsible for the daily operations and then regularly report to other partners.

Summary of Work:

Provides leadership, support and guidance to ensure that standards, inventory levels and
customer service expectations are met maintains records of income, expenditures, supplies
personnel and equipment.



Job Description:

       Supervises, coordinates and evaluates work of all employees and workers in about their
       works and services.
       Conducts planning and budgeting.
       Manages a cost-effective program.
       Responds to customer preferences and industry trends to plan new services and schemes.
       Maintains required records including inventory, income/expense, and home delivery
       income / expenses and personnel records.
       Ensures that established sanitation and safety standards are maintained.


Education Requirements:

Minimum Masters Degree in Business Administration from a recognized university of Pakistan

Experience:

Experience in relevant field, Preference will give to those candidates who have experience to
work as manager in any reputable cosmetic indusrty.

General Knowledge, Skills and Abilities:

Manager must possess the following:
Skill in motivating and supervising the Employees and Workers.
        Basic computer skills.
        Ability to maintain records and complete reports as required.
        Written and oral communication skills.
        Ability to interact positively to public.
        Ability to Recruiting of Employees.
        Have skills to check the performance of employees.

Job Title:      Marketing Manager
Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products
and services offered by a firm

Education Requirement and Experience:

For this purpose, candidate must have Master Degree (Preference will give to Candidates who
have Business administration Degree in Marketing. Minimum 3 years experience as marketing
manager in reputable organization.



Job Description:

        Enhance the business through promotional mix tools.
        Ensure all the marketing activities which help to growth of business.
        Meet with all advertisers in order to make advertisement.
        Establish marketing strategies to meet organizational objectives.
        Evaluate customer research, market conditions competitor data and implement marketing
        plan changes as needed.
        Assign the duties to subordinates.

Skills Required for a Marketing Manager:

Marketing manager requires some skills to become successful in their jobs such as:
        Ability to lead and can work in stress condition.
        Having strong interpersonal communication skills
        Having skills to motivate workers
        Ability to work in unfavorable circumstances
Job Title:      Finance Manager
Financial Management means planning, organizing, directing and controlling the financial
activities.
Education Requirement and Experience:

For this purpose, candidate must have Master Degree (Preference will give to Candidates who
have Business administration Degree in Finance). Minimum 3 years experience as finance
manager in reputable organization.

Job Description:

    * A finance manager has to make estimation with regards to capital requirements of the
      company.
    * The finance manager has to decide to allocate funds into profitable ventures so that there
      is safety on investment and regular returns is possible.
    * Finance manager has to make decisions with regards to cash management
    * The finance manager has not only to plan, procure and utilize the funds but he also has to
      exercise control over finances
    * Finance manager taking the decision about financing, budgeting and investing activities.
    * Assign the duties to their subordinates.

Skills Required for a Finance Manager:

Finance manager requires some skills to become successful in their jobs such as:
    * Ability to lead and can control financial activities of the organization.
    * Having strong analytical and financial skills
    * Having skills to motivate workers
    * Ability to work in unfavorable circumstances

.Workers:

There is a need of at least twenty workers in the organization who have to work in the
organization for the production of perfumes.

Qualification of workers must be at least matric and preference will be given to those who have
more education and more experience of work in the organizations like this one.

Peon

He is responsible to clean the office of all the staff members and also of serving tea and food to the
employees and management time. There is one peon in the organization.

Security guard
The security guard is responsible for the security of all the faculty members and employees of the
organization. There are two security guards in the organization, one for day timing and one for night.


Recruitment Process:


As our focus is the whole country of Pakistan. Therefore, we had to convince the people from every
corner the country. For this purpose we used different sources of advertisement. The sources which we
used are:

 Print Media(Newspapers, Bill Boards)
 Electronic Media (TV, Radio)
 Internet
RECRUITMENT BUDGET:

We used different mediums for recruitment which may include T.V media, Radio, print media and
internet etc.

        In news papers we advertise our ads once in a week.
        In weekly magazines we advertised our ads once in a week for two months.
        We used billboards for advertising in different cities.
        Our ads were shown on different sites for two months.
        Our one and a half minute ad was shown on different TV channels for two times in a week. This
        ad was also continued for two months.
        Medium              Per ad cost(Rupees)                   Total ads        Total cost(Rupees)
     News Papers &                     500                           24                    12000
       Magazines
      TV & Radio                      1000                           68                    68000
       Bill Boards                    2000                           10                    20000
         Internet                      500                           20                    10000
      ---------------             ---------------             ---------------              110000



Selection process:
Our selection process included different steps that are:

          Initial screening
          Compilations of application form
          Test Before Employment
          Interview
          Conditional job offer
          Back ground investigation
          Physical and medical examination
          Permanent job offer



Selection cost:

For selection a recruitment agency was hired and all the work for selection was worked by the recruitment
agency.

            Cost of recruitment agency                                 50000 Rupees
                Cost of recruitment                                   110000 Rupees
  Total Cost of Recruitment and Selection                             160000 Rupees




Form of Ownership:

Business Partnership:
The name of the business is Royal Perfume and it will be established as “partnership at will”.
The right, duties, authorities and profit sharing ratio is predefined and stated in “Deed of
Partnership”.
The total capital will be Rs. 4 million and each of them will contribute 25% individually.

There will be four partners: Each will assume an equal ownership in the business; it means equal
contribution in profits and losses.

Partnership has many benefits over sole-proprietorship like
 Partnerships are relatively easy to establish; however time should be invested in
         developing the partnership agreement.
       Diversified management
       It is easier to raise capital in a partnership
       The business usually will benefit from partners who have complementary skills.
       By sharing in the profits, partners work harder and strive for success.
       Enjoy additional revenues
       Risk Diversified




Salaries of Employees:

In 1st year:

SR.       JOB Description                                No. of Employees    Monthly Pay(Rupees)
no.
1         CEO                                            1                   50,000
2         Marketing Manager                              1                   30,000
3         HR Manager                                     1                   25,000
4         Operations manager                             1                   28,000
5         Finance Manager                                1                   30,000
6         Finance Assistant                              1                   20,000
7         Coordinator                                    1                   20,000
8         Sales Representator                            1                   20,000
9         Workers                                        20                  15,000
10        Peon and Guard                                 1,1                 10,000



Salaries for First Year:
Job Description                               Pay for 1st Year

CEO                                            600,000

Finance Manager                                    360,000

Marketing Manager                                  360,000

Operations manager                                 336,000

HR Manager                                         300,000

Finance Assistant                                  240,000

Coordinator                                        240,000

Sales Representator                                240,000

Workers                                            3,600,000

Peon and Guard                                     240,000

Total Pay for 1st Year                       6,516,000 Rupees



In 2nd Year:

Company Increased 10% income 2nd year than 1st year.

SR.    JOB Description                         No. of Employees   Monthly Pay(Rupees)
no.
1      CEO                                     1                  55,000
2      Marketing Manager                       1                  33,000
3      HR Manager                              1                  27,500
4      Operations manager                      1                  30,800
5      Finance Manager                         1                  33,000
6      Finance Assistant                       1                  22,000
7      Coordinator                             1                  22,000
8      Sales Person                            1                  22,000
9      Workers                                 20                 16,500
10     Peon and Guard                          1,1                11,000
Salaries for Second Year:

Job Description                               Pay for 2nd Year

CEO                                            660,000

Finance Manager                                   396,000

Marketing Manager                                 396,000

Operations manager                                336,000

HR Manager                                        330,000

Finance Assistant                                 264,000

Coordinator                                       264,000

Sales Person                                      264,000

Workers                                        3,960,000

Peon and Guard                                    264,000

Total Pay for 2nd Year                        7,134,000 Rupees

In 3rd Year:

Company Increased 15% income 3rd year than 2nd year.

SR.    JOB Description                        No. of Employees   Monthly Pay(Rupees)
no.
1      CEO                                    1                  63,250
2      Marketing Manager                      1                  37,950
3      HR Manager                             1                  31,625
4      Operations manager                     1                  35,420
5      Finance Manager                        1                  37,950
6      Finance Assistant                      1                  25,300
7      Coordinator                            1                  25,300
8      Sales Person                           1                  25,300
9      Workers                                20                 18,975
10     Peon and Guard                         1,1                12,650
Salaries for First Year:

Job Description                                    Pay for 3rd Year

CEO                                                 759,000

Finance Manager                                      455,400

Marketing Manager                                    455,400

Operations manager                                   386,400

HR Manager                                           379,500

Finance Assistant                                    303,600

Coordinator                                          303,600

Sales Person                                         303,600

Workers                                             4,554,000

Peon and Guard                                       303,600

Total Pay for 3rd Year                             8,204,100 Rupees

These are the salaries of employees for 3 years.

                                   Operational Plan
Location:
For finding the best location where we can perform our production activities we visited different
cities. After visiting different cities we assigned different numbers to different factors which we
need to complete our production and marketing procedure.

For finding the best location we used the procedure that is:

   Needed         Weights (1 to     Islamabad         Gujranwala          Sialkot         Gujrat
   Factors            10)


Raw Material             9              4*9               6*9               5*9             4*9


    Labor                8              3*8               6*8               5*8             4*8
Transportation          7               4*7               4*7               3*7             3*7


Total Weights                            88               130               106             89




Best Location:

As we have highest rate in Gujranwala that is 130. Therefore, we will make our Head Office in
Gujranwala and we will make plant in Gujranwala because we can get most benefits in
Gujranwala as compared to other cities.

Why to Produce in Gujranwala?

We will make our production Plant in Gujranwala because:

    Raw Material is easily available in Gujranwala which is needed for the production of our
     product.
    Labor is cheap in Gujranwala and is also easily available.
    We have also transportation benefits in Gujranwala.
    Gujranwala is an industrial zone. Therefore, we can easily make productions there.

Area:

The area that company covers is nearly 3 Canals. Our company is located in Industrial zone in
Gujranwala.

Market Access:

We can easily access to our customers while producing our product in Gujranwala. There are a
lot of customers in Gujranwala. We can easily access to our customers by providing our products
to different outlets of the region and these products will be provided through transportation to the
outlets.

Layout:
Production Plant:

As we are on startup point therefore, the production plant which we have organized for the
production of our product is on Rent. If we are succeed to grow our business then we will
purchase our own building otherwise we will continue to produce our products in a building that
is on rent. We are paying 50,000 Rupees per month as a rent of the building.
Operations:

Suppliers:

Suppliers are important for every type of business because if the raw material is good then
product will also be good. They are very important for business because they had to provide raw
material to the company. We have different suppliers who provide different type of raw material
that we use to produce our product.

Dealers:

We have different dealers and distributors from whole Pakistan. We also have made our outlets
in different cities from where customers buy our product.

Equipment and Tools:

We need different tools and equipment to produce our product:

      Drums
      Steam engine
      Nose for blending
      Absorption Tank

Cost of tools is as follows:

Drums…………………………………………………….Rs.150,000

Steam Engine……………………………………………..Rs.100,000

Nose for Blending………………………………………...Rs.50,000

Absorption Tank…………………………………………..Rs.50,000

Total Cost…………………………………………………Rs.350,000

Quality Control:

Because perfumes depend heavily on harvests of plant substances and the availability of animal
products, perfumery can often turn risky. Thousands of flowers are needed to obtain just one
pound of essential oils, and if the season's crop is destroyed by disease or adverse weather,
perfumeries could be in jeopardy. In addition, consistency is hard to maintain in natural oils. The
same species of plant raised in several different areas with slightly different growing conditions
may not yield oils with exactly the same scent.

Problems are also encountered in collecting natural animal oils. Many animals once killed for the
value of their oils are on the endangered species list and now cannot be hunted.
Synthetic perfumes have allowed perfumers more freedom and stability in their craft, even
though natural ingredients are considered more desirable in the very finest perfumes. The use of
synthetic perfumes and oils eliminates the need to extract oils from animals and removes the risk
of a bad plant harvest, saving much expense and the lives of many animals.

Start up Cost:

We started our business with 4 million rupees. All the startup cost was equally invested by the
partners of the company. This startup cost includes all the machinery, equipment, tools and other
factors involved in production and selling of product.

Business Model:

Business model is very important for any organization which produces anything. A business
model is made to see that how the business will run.

Partnering         Key Activities     Offer                    Customer            Customer
Network                                                        Relationship        segmentation




                   Key Resources                               Distribution
                                                               channel




Cost Structure for one month
                                                                                  Revenue statement
There are different steps for Business model:

      Partnering Network
      Key Activities
      Key Resources
      Offer
      Customer relationship
      Distribution Channels
      Customer Segmentation
      Cost Structure
      Revenue Statement

Partnering Network:

As we are producing perfumes therefore, raw material is most necessary for our company to
produce perfumes. This does not mean that we don’t have any need of labor. Labor is also
necessary for our company but not as much as Raw material is important for our company.

We need different things to produce our product like fruits, wood, flowers and oils etc. We have
made a contract with different gardens and oil making companies that we will buy at least this
limit of your products for our company.

Key Activities:

We have different activities that are needed for our company to produce perfume. Our business
cannot run without fruits, flowers, wood, oils and alcohol etc.

These are some sources necessary to run our business:

      Collection of ingredients
      Extraction of oils
      Blending of oils
      Aging of Perfumes

Key Resources:

There are different resources that are necessary for the production of our product. Natural
ingredients—flowers, grasses, spices, fruit, wood, roots, resins, balsams, leaves, gums, and
animal secretions—as well as resources like alcohol, petrochemicals, coal, and coal tars are used
in the manufacture of perfumes. Some plants, such as lily of the valley, do not produce oils
naturally. In fact, only about 2,000 of the 250,000 known flowering plant species contain these
essential oils. Therefore, synthetic chemicals must be used to re-create the smells of non-oily
substances. Synthetics also create original scents not found in nature.


Some perfume ingredients are animal products. For example, castor comes from beavers, musk
from male deer, and ambergris from the sperm whale. Animal substances are often used as
fixatives that enable perfume to evaporate slowly and emit odors longer.

Offer:

We as a manufacturer of perfumes are providing perfumes to customers. Actually we are
providing three perfumes of different smells to our customers in one bottle. There is not a single
company in the world that is producing three perfumes in one bottle. Therefore, we have a
competitive edge that is three in one perfume.

Actually perfume industry is at its maturity age but still we have a very good point to enter and
that point is three perfumes in one bottle. We are providing our customers to have three flavors
of smells in only one bottle.

Customer Relationship:

We are making our relationship strong with our customers by providing them relaxation of
having three perfumes in one bottle and there is no need to take three different bottles for the
taste of three different smells.

Distribution Channels:

We have used channel 2 for distributing our products. We sell our products to retailers and then
from retailers local customers buy our product.

                      Company                Retailers             Customers

We have used different advertisement channels for the promotion of our product:
Cable Advertisement:
Message will be delivered through full ad on the cable at local channel.

FM Radio Advertisement:
Through radio the ad will be on air for reminders and awareness in the people.

Brochures:
Broacher is also a good way to communicate the people that what services we are offering.

Banners:
Banners are good tools to deliver a message that there is something exist from which you can get
much benefits. It will be helpful to memorize the name of our three in one perfume in the mind
of the people.

Customer Segmentation:

We have used Mass Market concept to segment our customers.

Mass Market:

We have targeted the whole market of Punjab as we are making perfumes for men, women and
also for children. This perfume will be in access of all the people of country. Whether they are
rich or whether they are middle class people.

                                      Marketing Plan




SWOT ANALYSIS:

Strengths:
 First Mover Advantage
    Strong Financial Performance
    Increasing benefits for customers
    Easily accessible
    Providing quality services
    Good mass product as compare to competitors
    Higher involvement of investment Higher amount of investment from personal resources
      so we have to bear no interest expenses
    Risk sharing by partners
    More satisfaction for customers
    Higher profit Margin

Weaknesses:

    Increasing cost for getting best fruits, flowers and oils
    Production processes may cause explosion
    Production processes may cause air pollution
    Lack of experience due to low experience
    Energy crisis

Opportunities:

    Emerging economies are creating vast demand for
      perfumes and fragrances with increasing
      population
    Only few competitors in production area
    Interest of other countries can cause in expanding
      our market globally
    New in market with three in one perfume to get more profit
    Location of manufacturing plant can attract more employees
    Increasing market growth

Threats:
   Heavy taxes by government
       Political situation of the country
       Competitors gaining control over the services
       Govt. policies regarding the inflation and economic conditions will be the threat for our
        business.
       Threat of new entrants
       Political instability
       Chance of first mover loss
       Challenging economic conditions
       Increase in inflation



Competitor Analysis:
The industry in which we operate is growing rapidly and there are a lot of companies that are
producing perfumes.

There are companies who are in competition with our company:

    Aroma Perfumes
    Ayesons Perfumes
    Euphoria Perfumes
    Perfect Scent
    Halley Berry Perfume
    Luzi Perfumes
    Black Boos

Competitive Edge:

The competitive edge that we have from customer is:

    Three in one perfume
    Employees satisfaction
    More tastes in same price


PEST ANALYSIS:
The perfume industry has emerged to
be one of the most rapid growing
industries thus attracting a substantial
amount of investment in        business.
The perfume product is developing
day by day in the Pakistan due to
establishing of new organizations.
There are already many perfume
industries in    the Pakistan, some
industries provide better facilities but
majority of industries do not provide all the facilities which are necessary.

The Pakistani economy is almost evenly divided between the production sector and the services
sector. The total contribution of production sector to real GDP is 51.3%.

We are starting our business in Gujranwala. We have find out proper place for making the
perfumes which provide more facilities. Environmental analysis process is not a static process, it
is dynamic analysis. It depends on the situation of the business condition

These factors have influence on every business and uncontrolable by any business.

Political Factors

Political factors have major influence on our business because this may involve in different
political parties that can create many difficulties for the management. When there is political
unrest in the country nobody can run business without proper help of Government. It is a threat
for our business. If there are favorable political conditions prevailing in the Country we can get
benefits and can achieve our goals. The political arena has a huge influence on business
particularly on small scale business. Political factors include government regulations and legal
issues affect the business in this way:

    Interest rate is high and not favorable for us to get loan
    Tax laws are being changed unexpectedly with new policies
    Political instability is effects the businesses

Economic Factor
Economic Factor is the important factor that can affect our business. If the economic conditions
of country are not good and country has low GDP which altimetry declines the per capita income
by which people face different types of difficulties. And also inflation is another factor that
increases the cost of providing better perfumes to the people by the management. It is a kind of
threat for our business, but on the other hand we can help to increase the employment in the
economy of the country.

    Recently the real GDP is 2.7% estimated in fiscal year 2011-12.
    The Unemployment rate of past three years is 7.4% in 2010 14% in 2011 15% in 2012
     which is increasing country and by opening such kind of perfume company will result in
     decreasing the unemployment rate.
    According to the economic survey 2011-12 the GDP was fixed to grow 4.5% but due to
     the unfavorable circumstances it reduced to 2.4% and the inflation rate is increased to
     13.8% last reported in July 2012 which is showing severe economic conditions.



Social Factors
The social and cultural influence on business varies from country to country and culture to
culture. So it is important to consider these aspects.

    Shift in brand loyalty is important social aspect.
    Some people think themselves more careful about their norms, values and culture that
     must be implemented on this area.



Technological factors

Technological factors can affect our business directly because now a day’s technology is the
basic need that helps us to facilitate people by providing them the best perfume and combination
of perfumes in one bottle. In technology we are offering our customers to have more smells in
one bottle. Technology is vital for competitive advantage, and it is a major driver for
globalization. In this respect following points are considered as:

    Adopting the new technology can uplift the business.
    The technology offer a new way in communicating the consumers and business. It is
     playing the role in providing advertisement tools, internet, TV and print media to
     communicate the consumers and business.
 Technology offers the more innovative services and products to the consumers as
     providing services and products.

Goals & Objectives

Profit maximization

Our main objective is profit maximization by offering additional services which are missed by
our competitors. On the basis of contract it is easy to earn profit. In such type of business there is
a lot of profit as now a days customers are unable to get all the facilities in other perfumes. With
its high demand it is very profitable.

Personal Satisfaction

By our business we will give satisfaction to customers by providing better facilities to them. As
they show satisfaction about our services we will feel personal satisfaction.

Employment opportunities

As every new business provides employment opportunities to unemployed people same is the
case with us. We are providing opportunities to those workers who are expert in management
and other work activities that are needed for our organization.


Marketing Mix:

Product:

The type of our product is physical in which we are providing perfume to our customers. The
work related to our service is to provide more satisfaction about perfumes.

Features:

We provide three different flavors of smells in one bottle of perfume which is very helpful for
attraction of customers. We provide solution for our customers to have three different tastes of
smells by having one bottle instead of three different bottles for three different smells.

Service availability:
We provide better service than our competitor which is in market before us. We are providing
more services to our customers that are in the shape of three in one perfume.

Price:

The customers are especially sensitive to value. We must ensure that our price and service are
perceived to be good value to the client. In the market many direct competitor which can affect
our business from price point of view. Our business is new in the area so for the purpose of
gaining trust of our customers the cost must be attractive. We have all the resources at one place
that is helpful for reduce cost.

The pricing strategy that we have used is Market Penetration. By this strategy we can get more
share easily because we are providing more values than our competitors do. If we succeed to get
maximum share of the market then we will be succeed to increase the size of the market.

Place:



Promotion & Advertising:
Promotion and advertisement for any business are very necessary to increase the sale. For arising
proper awareness in the people it is necessary to communicate a proper and full message through
advertisement and using promotional tools. To communicate the message we will use print
media and electronic media.

Our promotional strategy is according to our business which will remain suitable to our business.
The purpose of our promotional strategy is to assist with rapid market entry to ensure early and
sustained profitability.

We are using different promotional tools for the promotion of our product.

Cable Advertisement
Message will be delivered through full ad on the cable at local channel.

FM Radio Advertisement
Through radio the ad will be on air for reminders and awareness in the people.
Brochures
Broacher is also a good way to communicate the people that what services we are offering.

Banners
Banners are good tools to deliver a message that there is something exist from which you can get
much benefits. It will be helpful to memorize the name of our perfume in the mind of the people.

Process of Making Perfumes:

Raw Material:

Natural ingredients—flowers, grasses, spices, fruit, wood, roots, resins, balsams, leaves, gums,
and animal secretions—as well as resources like alcohol, petrochemicals, coal, and coal tars are
used in the manufacture of perfumes.

Some perfume ingredients are animal products. For example, castor comes from beavers, musk
from male deer, and ambergris from the sperm whale. Animal substances are often used as
fixatives that enable perfume to evaporate slowly and emit odors longer. Other fixatives include
coal tar, mosses, resins, or synthetic chemicals. Alcohol and sometimes water are used to dilute
ingredients in perfumes.

Manufacturing Process:

Collection

       1 Before the manufacturing process begins, the initial ingredients must be brought to the
       manufacturing center. Plant substances are harvested from around the world, often hand-
       picked for their fragrance. Animal products are obtained by extracting the fatty
       substances directly from the animal. Aromatic chemicals used in synthetic perfumes are
       created in the laboratory by perfume chemists.

Extraction

Oils are extracted from plant substances by several methods: steam distillation,
2 In steam distillation, steam is passed through plant material held in a still, whereby the
essential oil turns to gas. This gas is then passed through tubes, cooled, and liquified. Oils
can also be extracted by boiling plant substances like flower petals in water instead of
steaming them.
3 Under solvent extraction, flowers are put into large rotating tanks or drums and benzene
or a petroleum ether is poured over the flowers, extracting the essential oils. The flower
parts dissolve in the solvents and leave a waxy material that contains the oil, which is
then placed in ethyl alcohol. The oil dissolves in the alcohol and rises. Heat is used to
evaporate the alcohol, which once fully burned off, leaves a higher concentration of the
perfume oil on the bottom.




Oils are extracted from plant substances by steam disfillation, solvent extraction,
enfleurage, maceration, or expression.
4 During enfleurage, flowers are spread on glass sheets coated with grease. The glass
       sheets are placed between wooden frames in tiers. Then the flowers are removed by hand
       and changed until the grease has absorbed their fragrance.
       5 Maceration is similar to enfleurage except that warmed fats are used to soak up the
       flower smell. As in solvent extraction, the grease and fats are dissolved in alcohol to
       obtain the essential oils.
       6 Expression is the oldest and least complex method of extraction. By this process, now
       used in obtaining citrus oils from the rind, the fruit or plant is manually or mechanically
       pressed until all the oil is squeezed out.




It is the ratio of alcohol to scent that determines perfume, eau de toilette, and cologne.

Blending

       7 Once the perfume oils are collected, they are ready to be blended together according to
       a formula determined by a master in the field, known as a "nose." It may take as many as
       800 different ingredients and several years to develop the special formula for a scent.

       After the scent has been created, it is mixed with alcohol. The amount of alcohol in a
       scent can vary greatly. Most full perfumes are made of about 10-20% perfume oils
       dissolved in alcohol and a trace of water. Colognes contain approximately 3-5% oil
       diluted in 80-90% alcohol, with water making up about 10%. Toilet water has the least
       amount—2% oil in 60-80% alcohol and 20% water.
Aging

        Fine perfume is often aged for several months or even years after it is blended. Following
        this, a "nose" will once again test the perfume to ensure that the correct scent has been
        achieved. Each essential oil and perfume has three notes: "Notes de tete," or top notes,
        "notes de coeur," central or heart notes, and "notes de fond," base notes. Top notes have
        tangy or citrus-like smells; central notes (aromatic flowers like rose and jasmine) provide
        body, and base notes (woody fragrances) provide an enduring fragrance. More "notes," of
        various smells, may be further blended.

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Business Idea with complete outline

  • 1. Business Plane Entrepreneurship Submitted to: Mam Rameeza Ejaz Submitted By: Muhammad Hamid Raza (10050920-066) Hassan Taimoor Dar (10050920-079) Adnan Shamas (10050920-078) Adil Aslam (10050920-105) Sheikh Salman (10050920-096) BBA 5th Section (B)
  • 2. The Royal Perfume General Description: Business Idea: The world is beautiful and everyone wants to look beautiful. And if some fragrances are mixed with beauty of people then they look more attractive. And here our business is also about the mix of some different fragrances that will increase the beauty of a person. We are going to launch three in one perfume. We are launching three in one perfume because all the men and women who use perfumes, they buy different perfumes to fulfill the need of different flavors. Everyone has different tastes and therefore we are going to solve their problems by providing them the only one perfume bottle with three different flavors. There is no need to buy three different bottles to fulfill the need of their tastes of different flavors. We are aimed at developing an ethical and responsive environment in all our endeavors and maintaining a continued Innovative and creative product base for improving the lifestyle of customers. Vision Statement: To be the leading manufacturer and distributor of perfume in the whole world
  • 3. Mission Statement: Our mission is to enrich the quality of life of people through responsible application of knowledge, skills and technology. Our Company is committed to the pursuit of excellence through world class product, innovative processes and empowered employees to provide the highest level of satisfaction to our customers. Company goals and objectives: We have different goals and objectives to achieve.  Identifying the target customers of the perfume market  To study the willingness of the people to buy the perfume Identifying market segments.  Identifying the channels and outlets for distribution of the product  Identifying the raw materials for establishing the perfume market  Determining the potential sources of capital, money, finance and other financial support to perfume business plan.  Determining the viability of rate of return on investment, profit-volume ratio, break-even analysis and other financial analysis.  Determining location and utility facilities for establishing the industry.  To determine the cost of establishing such determining the customer’s attitudes toward the perfume market identifying customer’s level of income.  Identifying acceptable pricing policy.  Determining potential promotional strategy
  • 4.  Determining the availability of working force. Target market: Our target market includes people of all ages in Pakistan even they are young, old or child. At starting point we will target our Province Punjab but as we will succeed in this province we will launch our products in whole Pakistan. We will continue to grow in our geographical area until we provide our product to every country of the world. Industrial Analyses: Description of our Perfume company: We are dealing with perfume industry and this industry has been used since the beginning of human history and its use has been recorded as far back as the ancient Egyptians and ancient China. The use of scented oils and perfumes were used in religious ceremonies and as a pre-love making ritual, which is not much different than our uses today. We are providing three different flavors of fragrance in one perfume bottle. Whenever the strength of customer will increase, we will increase the size of our company. Industry trends: The rapid pace of globalization has modernized the perfume industry scenario worldwide. Many perfume companies are providing at large scale better quality perfumes with very broad and deep product and service assortment. As more and more perfume companies are opening, the customers prefer to buy perfume with best fragrance and easily available perfume. Many perfume companies are providing products and services different from other perfume companies. The main focus in this perfume company is on the provision of a wide array of customer satisfaction instead of competing on the basis of price. The combination of distinctive, appealing merchandise and customer satisfaction are the main attributes that attract consumers towards Royal Perfume.
  • 5. Industry size: There are only few industries in big cities of Pakistan. These all are providing better fragrant perfumes to their customers. According to a survey report there are about 100 perfume companies in Pakistan, most of companies are situated in major cities e.g. Islamabad, Lahore and Karachi. These are further sub- divided into the following categories. Perfume Industry Analysis Category Size No. Of Hostels Type A Large 10-20 Better Services B Medium 50-60 Average Services C Small 20-40 Poor Services Some perfume companies in Pakistan: These are some known perfume companies in Pakistan:  Aroma Perfumes  Ayesons Perfumes  Euphoria Perfumes  Perfect Scent  Halley Berry Perfume  Luzi Perfumes  Black Boos The fragrance industry affects a variety of markets, which include cosmetics, household cleaning items, fabric care and air fresheners. Legal form of ownership: Our business is partnership based and in this business we are four partners from different departments. We started partnership business because every one of us is from different departments. And there will be no chance to failure in any of the department because everyone leading in a department will be the owner. Therefore everyone will work with full devotion.
  • 6. Keys to Success: Our business plan has shown that, while there are a lot of new entrants into the perfume market, there is still a lot of opportunity for our company to compete. Because we are introducing a new form of perfumes where only one bottle of perfume will contain three different flavors. We have an opportunity to lead because we are completing the needs of customers with providing them different flavors in one bottle. And there is no need of spare bottle of perfume to change the flavor for different occasions. Logo and Slogan: Logo
  • 7. Product and services: Royal perfumes provide a best product and service to its customers. We will sell each customized bottle of perfume as a product, with the service being the added value we give it with custom labels and jars. These are the features that a customer will be able to customize: 1. Custom scent 2. A selection of jars 3. The color of perfume Here are the benefits to our customers if they buy our product:  Their very own scent they can show off to their friends  The feeling of being unique  They can use our perfume as a gift for friends.  Our product will be durable, reliable and comfortable. HR Plan ORGANIZATIONAL CHART
  • 8. CEO Finance Marketing HR Manager Operations Manager Manager Manager Finance Sales Person Coordinator Workers Assistant Job Description: Our organization consists of following post: 1. CEO 1 2. Finance manager 1  Finance Assistant 1 3. HR manager 1  Coordinator 1 4. Operations manager 1  Workers 22 5. Marketing Manager 1  Sales Representator 1
  • 9. CEO CEO is a person who is responsible to check the performance of others and to run the business. Actually the CEO of our company is the owner of the company. Actually the CEO has to take the decisions and to conduct meetings for planning, leading, organizing and controlling in the organization to make better performance. Job Title: HR and Operations Manager Manager is responsible for the daily operations and then regularly report to other partners. Summary of Work: Provides leadership, support and guidance to ensure that standards, inventory levels and customer service expectations are met maintains records of income, expenditures, supplies personnel and equipment. Job Description: Supervises, coordinates and evaluates work of all employees and workers in about their works and services. Conducts planning and budgeting. Manages a cost-effective program. Responds to customer preferences and industry trends to plan new services and schemes. Maintains required records including inventory, income/expense, and home delivery income / expenses and personnel records. Ensures that established sanitation and safety standards are maintained. Education Requirements: Minimum Masters Degree in Business Administration from a recognized university of Pakistan Experience: Experience in relevant field, Preference will give to those candidates who have experience to work as manager in any reputable cosmetic indusrty. General Knowledge, Skills and Abilities: Manager must possess the following:
  • 10. Skill in motivating and supervising the Employees and Workers. Basic computer skills. Ability to maintain records and complete reports as required. Written and oral communication skills. Ability to interact positively to public. Ability to Recruiting of Employees. Have skills to check the performance of employees. Job Title: Marketing Manager Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm Education Requirement and Experience: For this purpose, candidate must have Master Degree (Preference will give to Candidates who have Business administration Degree in Marketing. Minimum 3 years experience as marketing manager in reputable organization. Job Description: Enhance the business through promotional mix tools. Ensure all the marketing activities which help to growth of business. Meet with all advertisers in order to make advertisement. Establish marketing strategies to meet organizational objectives. Evaluate customer research, market conditions competitor data and implement marketing plan changes as needed. Assign the duties to subordinates. Skills Required for a Marketing Manager: Marketing manager requires some skills to become successful in their jobs such as: Ability to lead and can work in stress condition. Having strong interpersonal communication skills Having skills to motivate workers Ability to work in unfavorable circumstances Job Title: Finance Manager Financial Management means planning, organizing, directing and controlling the financial activities.
  • 11. Education Requirement and Experience: For this purpose, candidate must have Master Degree (Preference will give to Candidates who have Business administration Degree in Finance). Minimum 3 years experience as finance manager in reputable organization. Job Description: * A finance manager has to make estimation with regards to capital requirements of the company. * The finance manager has to decide to allocate funds into profitable ventures so that there is safety on investment and regular returns is possible. * Finance manager has to make decisions with regards to cash management * The finance manager has not only to plan, procure and utilize the funds but he also has to exercise control over finances * Finance manager taking the decision about financing, budgeting and investing activities. * Assign the duties to their subordinates. Skills Required for a Finance Manager: Finance manager requires some skills to become successful in their jobs such as: * Ability to lead and can control financial activities of the organization. * Having strong analytical and financial skills * Having skills to motivate workers * Ability to work in unfavorable circumstances .Workers: There is a need of at least twenty workers in the organization who have to work in the organization for the production of perfumes. Qualification of workers must be at least matric and preference will be given to those who have more education and more experience of work in the organizations like this one. Peon He is responsible to clean the office of all the staff members and also of serving tea and food to the employees and management time. There is one peon in the organization. Security guard
  • 12. The security guard is responsible for the security of all the faculty members and employees of the organization. There are two security guards in the organization, one for day timing and one for night. Recruitment Process: As our focus is the whole country of Pakistan. Therefore, we had to convince the people from every corner the country. For this purpose we used different sources of advertisement. The sources which we used are:  Print Media(Newspapers, Bill Boards)  Electronic Media (TV, Radio)  Internet RECRUITMENT BUDGET: We used different mediums for recruitment which may include T.V media, Radio, print media and internet etc. In news papers we advertise our ads once in a week. In weekly magazines we advertised our ads once in a week for two months. We used billboards for advertising in different cities. Our ads were shown on different sites for two months. Our one and a half minute ad was shown on different TV channels for two times in a week. This ad was also continued for two months. Medium Per ad cost(Rupees) Total ads Total cost(Rupees) News Papers & 500 24 12000 Magazines TV & Radio 1000 68 68000 Bill Boards 2000 10 20000 Internet 500 20 10000 --------------- --------------- --------------- 110000 Selection process:
  • 13. Our selection process included different steps that are: Initial screening Compilations of application form Test Before Employment Interview Conditional job offer Back ground investigation Physical and medical examination Permanent job offer Selection cost: For selection a recruitment agency was hired and all the work for selection was worked by the recruitment agency. Cost of recruitment agency 50000 Rupees Cost of recruitment 110000 Rupees Total Cost of Recruitment and Selection 160000 Rupees Form of Ownership: Business Partnership: The name of the business is Royal Perfume and it will be established as “partnership at will”. The right, duties, authorities and profit sharing ratio is predefined and stated in “Deed of Partnership”. The total capital will be Rs. 4 million and each of them will contribute 25% individually. There will be four partners: Each will assume an equal ownership in the business; it means equal contribution in profits and losses. Partnership has many benefits over sole-proprietorship like
  • 14.  Partnerships are relatively easy to establish; however time should be invested in developing the partnership agreement.  Diversified management  It is easier to raise capital in a partnership  The business usually will benefit from partners who have complementary skills.  By sharing in the profits, partners work harder and strive for success.  Enjoy additional revenues  Risk Diversified Salaries of Employees: In 1st year: SR. JOB Description No. of Employees Monthly Pay(Rupees) no. 1 CEO 1 50,000 2 Marketing Manager 1 30,000 3 HR Manager 1 25,000 4 Operations manager 1 28,000 5 Finance Manager 1 30,000 6 Finance Assistant 1 20,000 7 Coordinator 1 20,000 8 Sales Representator 1 20,000 9 Workers 20 15,000 10 Peon and Guard 1,1 10,000 Salaries for First Year:
  • 15. Job Description Pay for 1st Year CEO 600,000 Finance Manager 360,000 Marketing Manager 360,000 Operations manager 336,000 HR Manager 300,000 Finance Assistant 240,000 Coordinator 240,000 Sales Representator 240,000 Workers 3,600,000 Peon and Guard 240,000 Total Pay for 1st Year 6,516,000 Rupees In 2nd Year: Company Increased 10% income 2nd year than 1st year. SR. JOB Description No. of Employees Monthly Pay(Rupees) no. 1 CEO 1 55,000 2 Marketing Manager 1 33,000 3 HR Manager 1 27,500 4 Operations manager 1 30,800 5 Finance Manager 1 33,000 6 Finance Assistant 1 22,000 7 Coordinator 1 22,000 8 Sales Person 1 22,000 9 Workers 20 16,500 10 Peon and Guard 1,1 11,000
  • 16. Salaries for Second Year: Job Description Pay for 2nd Year CEO 660,000 Finance Manager 396,000 Marketing Manager 396,000 Operations manager 336,000 HR Manager 330,000 Finance Assistant 264,000 Coordinator 264,000 Sales Person 264,000 Workers 3,960,000 Peon and Guard 264,000 Total Pay for 2nd Year 7,134,000 Rupees In 3rd Year: Company Increased 15% income 3rd year than 2nd year. SR. JOB Description No. of Employees Monthly Pay(Rupees) no. 1 CEO 1 63,250 2 Marketing Manager 1 37,950 3 HR Manager 1 31,625 4 Operations manager 1 35,420 5 Finance Manager 1 37,950 6 Finance Assistant 1 25,300 7 Coordinator 1 25,300 8 Sales Person 1 25,300 9 Workers 20 18,975 10 Peon and Guard 1,1 12,650
  • 17. Salaries for First Year: Job Description Pay for 3rd Year CEO 759,000 Finance Manager 455,400 Marketing Manager 455,400 Operations manager 386,400 HR Manager 379,500 Finance Assistant 303,600 Coordinator 303,600 Sales Person 303,600 Workers 4,554,000 Peon and Guard 303,600 Total Pay for 3rd Year 8,204,100 Rupees These are the salaries of employees for 3 years. Operational Plan Location: For finding the best location where we can perform our production activities we visited different cities. After visiting different cities we assigned different numbers to different factors which we need to complete our production and marketing procedure. For finding the best location we used the procedure that is: Needed Weights (1 to Islamabad Gujranwala Sialkot Gujrat Factors 10) Raw Material 9 4*9 6*9 5*9 4*9 Labor 8 3*8 6*8 5*8 4*8
  • 18. Transportation 7 4*7 4*7 3*7 3*7 Total Weights 88 130 106 89 Best Location: As we have highest rate in Gujranwala that is 130. Therefore, we will make our Head Office in Gujranwala and we will make plant in Gujranwala because we can get most benefits in Gujranwala as compared to other cities. Why to Produce in Gujranwala? We will make our production Plant in Gujranwala because:  Raw Material is easily available in Gujranwala which is needed for the production of our product.  Labor is cheap in Gujranwala and is also easily available.  We have also transportation benefits in Gujranwala.  Gujranwala is an industrial zone. Therefore, we can easily make productions there. Area: The area that company covers is nearly 3 Canals. Our company is located in Industrial zone in Gujranwala. Market Access: We can easily access to our customers while producing our product in Gujranwala. There are a lot of customers in Gujranwala. We can easily access to our customers by providing our products to different outlets of the region and these products will be provided through transportation to the outlets. Layout: Production Plant: As we are on startup point therefore, the production plant which we have organized for the production of our product is on Rent. If we are succeed to grow our business then we will purchase our own building otherwise we will continue to produce our products in a building that is on rent. We are paying 50,000 Rupees per month as a rent of the building.
  • 19. Operations: Suppliers: Suppliers are important for every type of business because if the raw material is good then product will also be good. They are very important for business because they had to provide raw material to the company. We have different suppliers who provide different type of raw material that we use to produce our product. Dealers: We have different dealers and distributors from whole Pakistan. We also have made our outlets in different cities from where customers buy our product. Equipment and Tools: We need different tools and equipment to produce our product:  Drums  Steam engine  Nose for blending  Absorption Tank Cost of tools is as follows: Drums…………………………………………………….Rs.150,000 Steam Engine……………………………………………..Rs.100,000 Nose for Blending………………………………………...Rs.50,000 Absorption Tank…………………………………………..Rs.50,000 Total Cost…………………………………………………Rs.350,000 Quality Control: Because perfumes depend heavily on harvests of plant substances and the availability of animal products, perfumery can often turn risky. Thousands of flowers are needed to obtain just one pound of essential oils, and if the season's crop is destroyed by disease or adverse weather, perfumeries could be in jeopardy. In addition, consistency is hard to maintain in natural oils. The
  • 20. same species of plant raised in several different areas with slightly different growing conditions may not yield oils with exactly the same scent. Problems are also encountered in collecting natural animal oils. Many animals once killed for the value of their oils are on the endangered species list and now cannot be hunted. Synthetic perfumes have allowed perfumers more freedom and stability in their craft, even though natural ingredients are considered more desirable in the very finest perfumes. The use of synthetic perfumes and oils eliminates the need to extract oils from animals and removes the risk of a bad plant harvest, saving much expense and the lives of many animals. Start up Cost: We started our business with 4 million rupees. All the startup cost was equally invested by the partners of the company. This startup cost includes all the machinery, equipment, tools and other factors involved in production and selling of product. Business Model: Business model is very important for any organization which produces anything. A business model is made to see that how the business will run. Partnering Key Activities Offer Customer Customer Network Relationship segmentation Key Resources Distribution channel Cost Structure for one month Revenue statement
  • 21. There are different steps for Business model:  Partnering Network  Key Activities  Key Resources  Offer  Customer relationship  Distribution Channels  Customer Segmentation  Cost Structure  Revenue Statement Partnering Network: As we are producing perfumes therefore, raw material is most necessary for our company to produce perfumes. This does not mean that we don’t have any need of labor. Labor is also necessary for our company but not as much as Raw material is important for our company. We need different things to produce our product like fruits, wood, flowers and oils etc. We have made a contract with different gardens and oil making companies that we will buy at least this limit of your products for our company. Key Activities: We have different activities that are needed for our company to produce perfume. Our business cannot run without fruits, flowers, wood, oils and alcohol etc. These are some sources necessary to run our business:  Collection of ingredients  Extraction of oils  Blending of oils  Aging of Perfumes Key Resources: There are different resources that are necessary for the production of our product. Natural ingredients—flowers, grasses, spices, fruit, wood, roots, resins, balsams, leaves, gums, and animal secretions—as well as resources like alcohol, petrochemicals, coal, and coal tars are used
  • 22. in the manufacture of perfumes. Some plants, such as lily of the valley, do not produce oils naturally. In fact, only about 2,000 of the 250,000 known flowering plant species contain these essential oils. Therefore, synthetic chemicals must be used to re-create the smells of non-oily substances. Synthetics also create original scents not found in nature. Some perfume ingredients are animal products. For example, castor comes from beavers, musk from male deer, and ambergris from the sperm whale. Animal substances are often used as fixatives that enable perfume to evaporate slowly and emit odors longer. Offer: We as a manufacturer of perfumes are providing perfumes to customers. Actually we are providing three perfumes of different smells to our customers in one bottle. There is not a single company in the world that is producing three perfumes in one bottle. Therefore, we have a competitive edge that is three in one perfume. Actually perfume industry is at its maturity age but still we have a very good point to enter and that point is three perfumes in one bottle. We are providing our customers to have three flavors of smells in only one bottle. Customer Relationship: We are making our relationship strong with our customers by providing them relaxation of having three perfumes in one bottle and there is no need to take three different bottles for the taste of three different smells. Distribution Channels: We have used channel 2 for distributing our products. We sell our products to retailers and then from retailers local customers buy our product. Company Retailers Customers We have used different advertisement channels for the promotion of our product:
  • 23. Cable Advertisement: Message will be delivered through full ad on the cable at local channel. FM Radio Advertisement: Through radio the ad will be on air for reminders and awareness in the people. Brochures: Broacher is also a good way to communicate the people that what services we are offering. Banners: Banners are good tools to deliver a message that there is something exist from which you can get much benefits. It will be helpful to memorize the name of our three in one perfume in the mind of the people. Customer Segmentation: We have used Mass Market concept to segment our customers. Mass Market: We have targeted the whole market of Punjab as we are making perfumes for men, women and also for children. This perfume will be in access of all the people of country. Whether they are rich or whether they are middle class people. Marketing Plan SWOT ANALYSIS: Strengths:
  • 24.  First Mover Advantage  Strong Financial Performance  Increasing benefits for customers  Easily accessible  Providing quality services  Good mass product as compare to competitors  Higher involvement of investment Higher amount of investment from personal resources so we have to bear no interest expenses  Risk sharing by partners  More satisfaction for customers  Higher profit Margin Weaknesses:  Increasing cost for getting best fruits, flowers and oils  Production processes may cause explosion  Production processes may cause air pollution  Lack of experience due to low experience  Energy crisis Opportunities:  Emerging economies are creating vast demand for perfumes and fragrances with increasing population  Only few competitors in production area  Interest of other countries can cause in expanding our market globally  New in market with three in one perfume to get more profit  Location of manufacturing plant can attract more employees  Increasing market growth Threats:
  • 25. Heavy taxes by government  Political situation of the country  Competitors gaining control over the services  Govt. policies regarding the inflation and economic conditions will be the threat for our business.  Threat of new entrants  Political instability  Chance of first mover loss  Challenging economic conditions  Increase in inflation Competitor Analysis: The industry in which we operate is growing rapidly and there are a lot of companies that are producing perfumes. There are companies who are in competition with our company:  Aroma Perfumes  Ayesons Perfumes  Euphoria Perfumes  Perfect Scent  Halley Berry Perfume  Luzi Perfumes  Black Boos Competitive Edge: The competitive edge that we have from customer is:  Three in one perfume  Employees satisfaction  More tastes in same price PEST ANALYSIS:
  • 26. The perfume industry has emerged to be one of the most rapid growing industries thus attracting a substantial amount of investment in business. The perfume product is developing day by day in the Pakistan due to establishing of new organizations. There are already many perfume industries in the Pakistan, some industries provide better facilities but majority of industries do not provide all the facilities which are necessary. The Pakistani economy is almost evenly divided between the production sector and the services sector. The total contribution of production sector to real GDP is 51.3%. We are starting our business in Gujranwala. We have find out proper place for making the perfumes which provide more facilities. Environmental analysis process is not a static process, it is dynamic analysis. It depends on the situation of the business condition These factors have influence on every business and uncontrolable by any business. Political Factors Political factors have major influence on our business because this may involve in different political parties that can create many difficulties for the management. When there is political unrest in the country nobody can run business without proper help of Government. It is a threat for our business. If there are favorable political conditions prevailing in the Country we can get benefits and can achieve our goals. The political arena has a huge influence on business particularly on small scale business. Political factors include government regulations and legal issues affect the business in this way:  Interest rate is high and not favorable for us to get loan  Tax laws are being changed unexpectedly with new policies  Political instability is effects the businesses Economic Factor
  • 27. Economic Factor is the important factor that can affect our business. If the economic conditions of country are not good and country has low GDP which altimetry declines the per capita income by which people face different types of difficulties. And also inflation is another factor that increases the cost of providing better perfumes to the people by the management. It is a kind of threat for our business, but on the other hand we can help to increase the employment in the economy of the country.  Recently the real GDP is 2.7% estimated in fiscal year 2011-12.  The Unemployment rate of past three years is 7.4% in 2010 14% in 2011 15% in 2012 which is increasing country and by opening such kind of perfume company will result in decreasing the unemployment rate.  According to the economic survey 2011-12 the GDP was fixed to grow 4.5% but due to the unfavorable circumstances it reduced to 2.4% and the inflation rate is increased to 13.8% last reported in July 2012 which is showing severe economic conditions. Social Factors The social and cultural influence on business varies from country to country and culture to culture. So it is important to consider these aspects.  Shift in brand loyalty is important social aspect.  Some people think themselves more careful about their norms, values and culture that must be implemented on this area. Technological factors Technological factors can affect our business directly because now a day’s technology is the basic need that helps us to facilitate people by providing them the best perfume and combination of perfumes in one bottle. In technology we are offering our customers to have more smells in one bottle. Technology is vital for competitive advantage, and it is a major driver for globalization. In this respect following points are considered as:  Adopting the new technology can uplift the business.  The technology offer a new way in communicating the consumers and business. It is playing the role in providing advertisement tools, internet, TV and print media to communicate the consumers and business.
  • 28.  Technology offers the more innovative services and products to the consumers as providing services and products. Goals & Objectives Profit maximization Our main objective is profit maximization by offering additional services which are missed by our competitors. On the basis of contract it is easy to earn profit. In such type of business there is a lot of profit as now a days customers are unable to get all the facilities in other perfumes. With its high demand it is very profitable. Personal Satisfaction By our business we will give satisfaction to customers by providing better facilities to them. As they show satisfaction about our services we will feel personal satisfaction. Employment opportunities As every new business provides employment opportunities to unemployed people same is the case with us. We are providing opportunities to those workers who are expert in management and other work activities that are needed for our organization. Marketing Mix: Product: The type of our product is physical in which we are providing perfume to our customers. The work related to our service is to provide more satisfaction about perfumes. Features: We provide three different flavors of smells in one bottle of perfume which is very helpful for attraction of customers. We provide solution for our customers to have three different tastes of smells by having one bottle instead of three different bottles for three different smells. Service availability:
  • 29. We provide better service than our competitor which is in market before us. We are providing more services to our customers that are in the shape of three in one perfume. Price: The customers are especially sensitive to value. We must ensure that our price and service are perceived to be good value to the client. In the market many direct competitor which can affect our business from price point of view. Our business is new in the area so for the purpose of gaining trust of our customers the cost must be attractive. We have all the resources at one place that is helpful for reduce cost. The pricing strategy that we have used is Market Penetration. By this strategy we can get more share easily because we are providing more values than our competitors do. If we succeed to get maximum share of the market then we will be succeed to increase the size of the market. Place: Promotion & Advertising: Promotion and advertisement for any business are very necessary to increase the sale. For arising proper awareness in the people it is necessary to communicate a proper and full message through advertisement and using promotional tools. To communicate the message we will use print media and electronic media. Our promotional strategy is according to our business which will remain suitable to our business. The purpose of our promotional strategy is to assist with rapid market entry to ensure early and sustained profitability. We are using different promotional tools for the promotion of our product. Cable Advertisement Message will be delivered through full ad on the cable at local channel. FM Radio Advertisement Through radio the ad will be on air for reminders and awareness in the people.
  • 30. Brochures Broacher is also a good way to communicate the people that what services we are offering. Banners Banners are good tools to deliver a message that there is something exist from which you can get much benefits. It will be helpful to memorize the name of our perfume in the mind of the people. Process of Making Perfumes: Raw Material: Natural ingredients—flowers, grasses, spices, fruit, wood, roots, resins, balsams, leaves, gums, and animal secretions—as well as resources like alcohol, petrochemicals, coal, and coal tars are used in the manufacture of perfumes. Some perfume ingredients are animal products. For example, castor comes from beavers, musk from male deer, and ambergris from the sperm whale. Animal substances are often used as fixatives that enable perfume to evaporate slowly and emit odors longer. Other fixatives include coal tar, mosses, resins, or synthetic chemicals. Alcohol and sometimes water are used to dilute ingredients in perfumes. Manufacturing Process: Collection 1 Before the manufacturing process begins, the initial ingredients must be brought to the manufacturing center. Plant substances are harvested from around the world, often hand- picked for their fragrance. Animal products are obtained by extracting the fatty substances directly from the animal. Aromatic chemicals used in synthetic perfumes are created in the laboratory by perfume chemists. Extraction Oils are extracted from plant substances by several methods: steam distillation,
  • 31. 2 In steam distillation, steam is passed through plant material held in a still, whereby the essential oil turns to gas. This gas is then passed through tubes, cooled, and liquified. Oils can also be extracted by boiling plant substances like flower petals in water instead of steaming them. 3 Under solvent extraction, flowers are put into large rotating tanks or drums and benzene or a petroleum ether is poured over the flowers, extracting the essential oils. The flower parts dissolve in the solvents and leave a waxy material that contains the oil, which is then placed in ethyl alcohol. The oil dissolves in the alcohol and rises. Heat is used to evaporate the alcohol, which once fully burned off, leaves a higher concentration of the perfume oil on the bottom. Oils are extracted from plant substances by steam disfillation, solvent extraction, enfleurage, maceration, or expression.
  • 32. 4 During enfleurage, flowers are spread on glass sheets coated with grease. The glass sheets are placed between wooden frames in tiers. Then the flowers are removed by hand and changed until the grease has absorbed their fragrance. 5 Maceration is similar to enfleurage except that warmed fats are used to soak up the flower smell. As in solvent extraction, the grease and fats are dissolved in alcohol to obtain the essential oils. 6 Expression is the oldest and least complex method of extraction. By this process, now used in obtaining citrus oils from the rind, the fruit or plant is manually or mechanically pressed until all the oil is squeezed out. It is the ratio of alcohol to scent that determines perfume, eau de toilette, and cologne. Blending 7 Once the perfume oils are collected, they are ready to be blended together according to a formula determined by a master in the field, known as a "nose." It may take as many as 800 different ingredients and several years to develop the special formula for a scent. After the scent has been created, it is mixed with alcohol. The amount of alcohol in a scent can vary greatly. Most full perfumes are made of about 10-20% perfume oils dissolved in alcohol and a trace of water. Colognes contain approximately 3-5% oil diluted in 80-90% alcohol, with water making up about 10%. Toilet water has the least amount—2% oil in 60-80% alcohol and 20% water.
  • 33. Aging Fine perfume is often aged for several months or even years after it is blended. Following this, a "nose" will once again test the perfume to ensure that the correct scent has been achieved. Each essential oil and perfume has three notes: "Notes de tete," or top notes, "notes de coeur," central or heart notes, and "notes de fond," base notes. Top notes have tangy or citrus-like smells; central notes (aromatic flowers like rose and jasmine) provide body, and base notes (woody fragrances) provide an enduring fragrance. More "notes," of various smells, may be further blended.