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Hospitality Management
Submitted to:
Dr. Suvidha Khanna
Submitted by:
Aanchal Talla(23)
Aseesdeep Kour (3)
Chetna Handa(5)
Prashant Kalra(12)
Rishab Banotra(16)
“Where
Hospitality is a
tradition”
Hotel Asia Jammu
Assests of the Hotel
• Highway Hotel.
• 2 kms from Bus stand.
• 2.6 km from Jammu Tawi Railway
Station.
• And 4 kms from Jammu Airport.
• In the vicinity of the tourists.
Came into operation in the year 1976 owned by M/S. Soni
Hotels Pvt. Ltd.
Later on it was taken over by M/S. Trans Asia Hotels Pvt.
Ltd.
They had franchise with Welcome Group. (1980 -1983.)
1st 4 -Star Hotel in Jammu by The Ministry of Tourism ,
Government of India.
Undergone renovation.
HISTORY
Mission: Feeling at Home while away from Home.
Check-in: 12:00 noon.
Check-out: 12:00 noon.
The hotel is under CCTV coverage.
Service
s
offered
Safety
deposit
boxes
WiFi
facilities
Doctor on
Call
Health club
Beauty Salo
on
Outdoor
pool
Multi
cuisine
Restaurant
and Bar
laundry &
dry-
cleaning
services
Hotel Asia Sripati Katra
LOCATION
Near Bus and Taxi Stand.
Asia The Oasis Resort Patnitop
LOCATION
Situated 4 kms. short of Patnitop on
Jammu - Srinagar National Highway.
Director
(H.S Anand)
Managing director
(R.D Anand)
General
Manager
(D.N Chauhan)
Front Office
(Susheel
Prashu)
House Keeping
(Manju Khanna)
F&B production
(Naresh Dobral)
F&B services
(C.L Bhatt)
Stores
(D.S Negi)
Maintainance
(Laxmi Kant)
Accounts
( Pradeep
Bali
Executive Director
(H.D Anand)
Front office House keeping
Food and beverage service Food and beverage production
Headed by-
Susheel
Parshu
Functions
 Attends Query Calls.
 Attending the Guest and Providing them
necessary Information.
 Make Reservations.
 Allot the Rooms to the Guests.
 Attend Room Service Calls.
 Preparations of Date Wise Reservation Charts.
 Prepare Guest Bills at the time of CheckOuts.
 Handling Complaints & Feed Back.
House keeping
Functions
• Responsible for Cleanliness &
Hygiene of Hotel
• Maintaining the security and
privacy of the guests.
• Room Cleanliness.
• Arrangement of Proper
Toiletries.
• Handling of Guest’s Left
Baggage.
Headed by:
Manju
Khanna
F & B Department
F & B
PRODUCTION
F & B
SERVICES
F & B
DEPARTMENT
F & B Production
 Responsible for Preparation of all kinds of
Food and Beverages served in the hotel.
 1 Kitchen is there.
Headed by:
Naresh Dobral
F&B
manager
chef
Indian Helpers
Chinese Helpers
continental Helpers
F & B SERVICES
 Responsible to Serve all kinds of Food &
Beverages produced.
 Serves- Rooms, Restaurant, Coffee Shop,
Bar, Banquets and other Guests as well
Headed by:
CL Bhatt
Yangtse - The Chinese
Restaurant
( 12:00 pm-12:00 am)
• Ist of its kind in Jammu city is committed
to serve the ultimate delight in authentic
Chinese cuisine (A choice of over 70
mouth watering temptations...) by the
chefs from Darjeeling.
• Yangtse has breathtaking view of
Swimming Pool and lush green Gardens.
Reputations
• The 24 hour coffee shop on
the lobby level has an
appetizing menu featuring
exotic dishes.
Pavilion
(Lunch time- 12pm -3pm
Dinner time- 7pm – 11pm)
• The restaurant is known for the
best in Indian, Kashmiri, Chinese
and Continental cuisine. Paneer
Sultani', `Peshawari Gosht’
• After 9 pm a live band give its
musical performance.
Tavern (10am – 11 pm)
• It's a well stocked bar that
overlooks the pool and has an
open terrace for making those
happy hours happier.
• The bar serves all kinds of
international and domestic
beverages and a multitude of
exotic cocktails and mocktails.
Headed by:
Ajay Teshain
 Man Power Planning.
 Recruitment.
 Selection.
 Placement & Induction.
 Employee Relation.
 Training of Employees.
 Salary & Wage Administration.
 Motivation.
 Looking after Health & Safety of Employees.
 HR Audit.
 Record Keeping.
 Grievances Handling.
 Manages the Security Department.
Accomodation
• 44 air conditioned Rooms/Suites.
• The Rooms are fitted with ultra modern
Furniture, wooden flooring, LCD, Mini Fridges,
safe deposit lockers.
• Satellite T.V.
• 24 hours rooms service available.
Presidential suite Executive suite
S. Deluxe suites
Tariff: Individual rates (European plan)
Presidential
Suite
Rs.8000/-
Executive
Suite
Rs.10000/-
Single
Room S.
Deluxe
Rs.4995/-
Double Room S.
Deluxe
Rs.5995/-
Card keys are used for opening and closing room and for lighting system.
Pool plaza Regal room
Crystal room
Bar-e-kabab
Pool view
Regal room
Regal Room is ideal for Marriages /
Conferences with a Capacity of 120
persons .
Crystal room
Crystal Room is ideal for Conferences /
Kitty Parties with a capacity of 40 persons .
Pool Plaza is adjacent to the Swimming
pool is ideal for Marriages / Conferences
with a capacity of 120 persons .
Pool plaza
The Open air lush green Lawns
overlooking the swimming pool is ideal for
Dinner / Reception / Marriages with a
capacity of 500 persons.
Bar-e-kabab
Pool View is ideal for Conferences / Kitty
Parties with a capacity of 30 persons.
Pool view
References
Hotel’s brouchere
http://www.asiahotelsjammu.c
om
www.google.com
Thank you!!!!Thank you
ASIA

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Asia hotel jammu

  • 1. Hospitality Management Submitted to: Dr. Suvidha Khanna Submitted by: Aanchal Talla(23) Aseesdeep Kour (3) Chetna Handa(5) Prashant Kalra(12) Rishab Banotra(16)
  • 3. Assests of the Hotel • Highway Hotel. • 2 kms from Bus stand. • 2.6 km from Jammu Tawi Railway Station. • And 4 kms from Jammu Airport. • In the vicinity of the tourists.
  • 4. Came into operation in the year 1976 owned by M/S. Soni Hotels Pvt. Ltd. Later on it was taken over by M/S. Trans Asia Hotels Pvt. Ltd. They had franchise with Welcome Group. (1980 -1983.) 1st 4 -Star Hotel in Jammu by The Ministry of Tourism , Government of India. Undergone renovation. HISTORY
  • 5. Mission: Feeling at Home while away from Home. Check-in: 12:00 noon. Check-out: 12:00 noon. The hotel is under CCTV coverage.
  • 6. Service s offered Safety deposit boxes WiFi facilities Doctor on Call Health club Beauty Salo on Outdoor pool Multi cuisine Restaurant and Bar laundry & dry- cleaning services
  • 7. Hotel Asia Sripati Katra LOCATION Near Bus and Taxi Stand. Asia The Oasis Resort Patnitop LOCATION Situated 4 kms. short of Patnitop on Jammu - Srinagar National Highway.
  • 8.
  • 9. Director (H.S Anand) Managing director (R.D Anand) General Manager (D.N Chauhan) Front Office (Susheel Prashu) House Keeping (Manju Khanna) F&B production (Naresh Dobral) F&B services (C.L Bhatt) Stores (D.S Negi) Maintainance (Laxmi Kant) Accounts ( Pradeep Bali Executive Director (H.D Anand)
  • 10. Front office House keeping Food and beverage service Food and beverage production
  • 12. Functions  Attends Query Calls.  Attending the Guest and Providing them necessary Information.  Make Reservations.  Allot the Rooms to the Guests.  Attend Room Service Calls.  Preparations of Date Wise Reservation Charts.  Prepare Guest Bills at the time of CheckOuts.  Handling Complaints & Feed Back.
  • 14. Functions • Responsible for Cleanliness & Hygiene of Hotel • Maintaining the security and privacy of the guests. • Room Cleanliness. • Arrangement of Proper Toiletries. • Handling of Guest’s Left Baggage. Headed by: Manju Khanna
  • 15. F & B Department F & B PRODUCTION F & B SERVICES F & B DEPARTMENT
  • 16. F & B Production  Responsible for Preparation of all kinds of Food and Beverages served in the hotel.  1 Kitchen is there. Headed by: Naresh Dobral
  • 18. F & B SERVICES  Responsible to Serve all kinds of Food & Beverages produced.  Serves- Rooms, Restaurant, Coffee Shop, Bar, Banquets and other Guests as well Headed by: CL Bhatt
  • 19.
  • 20. Yangtse - The Chinese Restaurant ( 12:00 pm-12:00 am) • Ist of its kind in Jammu city is committed to serve the ultimate delight in authentic Chinese cuisine (A choice of over 70 mouth watering temptations...) by the chefs from Darjeeling. • Yangtse has breathtaking view of Swimming Pool and lush green Gardens.
  • 21. Reputations • The 24 hour coffee shop on the lobby level has an appetizing menu featuring exotic dishes.
  • 22. Pavilion (Lunch time- 12pm -3pm Dinner time- 7pm – 11pm) • The restaurant is known for the best in Indian, Kashmiri, Chinese and Continental cuisine. Paneer Sultani', `Peshawari Gosht’ • After 9 pm a live band give its musical performance.
  • 23. Tavern (10am – 11 pm) • It's a well stocked bar that overlooks the pool and has an open terrace for making those happy hours happier. • The bar serves all kinds of international and domestic beverages and a multitude of exotic cocktails and mocktails.
  • 25.  Man Power Planning.  Recruitment.  Selection.  Placement & Induction.  Employee Relation.  Training of Employees.  Salary & Wage Administration.  Motivation.  Looking after Health & Safety of Employees.  HR Audit.  Record Keeping.  Grievances Handling.  Manages the Security Department.
  • 26. Accomodation • 44 air conditioned Rooms/Suites. • The Rooms are fitted with ultra modern Furniture, wooden flooring, LCD, Mini Fridges, safe deposit lockers. • Satellite T.V. • 24 hours rooms service available.
  • 27. Presidential suite Executive suite S. Deluxe suites
  • 28. Tariff: Individual rates (European plan) Presidential Suite Rs.8000/- Executive Suite Rs.10000/- Single Room S. Deluxe Rs.4995/- Double Room S. Deluxe Rs.5995/- Card keys are used for opening and closing room and for lighting system.
  • 29.
  • 30.
  • 31. Pool plaza Regal room Crystal room Bar-e-kabab Pool view
  • 32. Regal room Regal Room is ideal for Marriages / Conferences with a Capacity of 120 persons . Crystal room Crystal Room is ideal for Conferences / Kitty Parties with a capacity of 40 persons .
  • 33. Pool Plaza is adjacent to the Swimming pool is ideal for Marriages / Conferences with a capacity of 120 persons . Pool plaza The Open air lush green Lawns overlooking the swimming pool is ideal for Dinner / Reception / Marriages with a capacity of 500 persons. Bar-e-kabab Pool View is ideal for Conferences / Kitty Parties with a capacity of 30 persons. Pool view
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