1. Hari Ganesh Nandagopal +61 449 193 293
Email ID: hariganesh1990@gmail.com
Core Competencies
 Knowledgeable on current best practice in business analysis (BABOK).
 Good understanding on analysis and process improvement methodologies (BPMN, Lean, Six
Sigma).
 Knowledgeable on PRINCE2 project management methodology.
 Knowledgeable and hands on experience on using Agile project management methodology.
 Practical experience on using Agile project management tool Pivotal Tracker.
 Good understanding on fundamentals of business process management steps (FBPM).
 Firsthand experience on modelling processes using tools such as ARIS EXPRESS, SIGNAVIO,
YAWL and WoPeD.
 Prompt experience on process mining tools (PROM, Disco).
 Familiar with the current business process model and notation (BPMN 2.0).
 Possess excellent client interaction skills, customer focused and good knowledge on project
handling.
 Experience in pursuing and managing relationships with stakeholders to gather requirements for new
and existing features.
 Hands on experience on gathering, coordinating, analyzing and documenting user requirements.
 Possess good knowledge is Transportation and Logistics domain and extensive knowledge in
warehousing concepts.
 Having 2.5 years of experience in application development for windows and web based software
applications in Transportation & Logistics domain with proficiency in .NET Platform.
 Hands on experience and good understanding of Microsoft Technologies VB .Net, C#. NET,
ASP.NET & SQL server.
 Hands on experience in Scrum methodology, HTML5, Css, JavaScript, JQuery, AngularJS,
Bootstrap.
 Good knowledge of software development life cycle that includes requirement analysis, development,
testing, implementation of .net applications.
 Experience in Application Enhancement and Maintenance.
 Possess good analytical and perceptive skills coupled with interpersonal communication,
presentation, and organizational skills describing a committed team player.
 Able to work within a team and also individually.
Certifications
 Acquired “Academic Certificate in Business Analysis” from International Institute of Business
Analysis, Canada.
 Acquired “Certificate of Internship completion” from IP-Health Verdi-Telstra, Australia.
 Acquired Internship completion certificate from SmartReportsSolutions Pty Ltd, Brisbane, Australia.
 Domain certificate: Transportation & Logistics (TTL).
Technical Skills
Project management
methodologies
PRINCE2, AGILE
Project improvement
methodologies
Lean, Six Sigma, BPMN

2. Business practices BABOK
Languages ASP.Net, C#, VB. Net, HTML5, AngularJS, JavaScript, JQuery
Database SQL server, PL/SQL, Access, Oracle 9i & 10g
Platforms Windows
Web technologies Microsoft .Net
Tools
Pivotal tracker, Aris Express, Signavio, YAWL, WoPeD, ProM, Disco,
TRAC tool, Tortoise SVN server, SoureTree
Educational Qualifications
Masters in Information Technology (Advanced)
Branch : Information Management
University : Queensland University of Technology, Brisbane
Year : 2014-2015
Bachelor of Engineering (B.E)
Branch : Electronics and Instrumentation
University : Anna University, Chennai
Year : 2007 – 2011
Achievements
 Admitted to the Queensland University of Technology Dean’s list of students with Excellent
Academic Performance in Semester 1, 2015.
 Has been an outstanding team player at HCL by training new team members to the team as well as
taking care of the project to meet its services within the SLA.
 Has impressed the program coordinator of Verdi and got acknowledged for showing outstanding
team work skills as well as the ability to work independently and act on own initiative.
Professional Experience 2+yrs
HCL Technologies Ltd, India Jul, 2011 – Dec, 2013
Software Engineer
Project Name : DHL Glupex
Client : DHL
Domain : Supply Chain Management (WMS)
Responsibilities:
 Interacted directly with the Customer to understand the business requirements, designed and
enhanced the application with new requirement.
 Performed requirements analysis for the assigned modules and came up with the business
requirements document.
 Involved in Low-level-design documents and High-level-design documents creation.
 Provided guidance and facilitated deployment Activities.
 Developed windows mobile application module for RF scanner devices.
 Performed the role of a senior member in the team and provided primary on call production support.
 Trained the new resources in the project.

3.  Implemented Change Requests and Enhancement Requests.
 Involved in preparation of Test cases and Test reporting documents.
 Coordinated Testing activities with the development team.
 Assisted with the development of business analysis functions.
Technologies and Tools:
 .NET 2.0 & 3.5, VB .net & ASP.net, C# & VB 6
 Oracle 11g
 TRAC, Microsoft SVN, TRAC tool, SQL Developer
Verdi-Telstra, Melbourne, Australia Dec, 2014 – Feb, 2015
Software developer and Tester
Project Name : Verdi T-health - Video / Image / Presentation uploader and editor
Client : Verdi - Telstra
Domain : Health Sector
Responsibilities:
 Interacted directly with the Customer to understand the business requirements, designed and
enhanced the application with new development.
 Involved in creation of tasks in sprints after discussion with the customer.
 Developed new modules according to the requirements specification.
 Tested the developed modules to adhere to the requirements.
 Followed the Scrum methodology to have follow up on the tasks performed and clarification with the
client.
Technologies and Tools:
 HTML5, AngularJS, JavaScript, JQuery
 Eclipse IDE (4.3), XAMPP control panel
 MySQL Workbench, Maven (3+),
 Python (2.7), Pivotal tracker
Academic Project
Business analyst
Project Name : Digitization of Priceless Discount Variety Store
Client : Priceless Discount Variety Store
Domain : Retail
Responsibilities:
 Involved in analyzing the enterprise to formulate the business need and capability gaps using
brainstorming, SWOT analysis and root cause analysis.
 Interacted with the customer to elicit the customer requirements through various techniques such as
conducting the interviews, observing the customer etc.
 Involved in requirement analysis, requirement verification and validation.
 Involved in proposing solutions to the customer for their requirements.

4. Tools and Techniques:
 BABOK
 Signavio
References
Mr. Naveen Gabriel
Program Analyst
Tattsgroup
Brisbane, Australia
Ph: 0449004556
Email ID: naveenmepco@gmail.com
Mr. Prakash Madhavan
Business Intelligence Specialist,
University of Sydney, Australia.
Phone: +61 449543996
Email ID: Prakash.Madavan@Sydney.edu.au
Dr. Elham Sayyad Abdi
Associate Lecturer
Information Systems, Library and Information Studies
Queensland University of Technology, Brisbane, QLD- 4000
Ph: 31389102
Email ID: e.sayyadabdi@qut.edu.au