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In Tune with the Local
     Connected to the World




    Special
    Edition
                    E X P Oto recovery
                   A driving force
                                   R TS



                                                                            JUNE 2012          	       The Online Executive News for Corporate Leaders

                                                                                                                                                       		
 “Man cannot discover new oceans unless he                                   In 2011, Greece achieved a 37% increase in exports, a figure sensibly
                                                                             higher than the European Union average which stood at 11.3%.
                                                                                                                                                       Contents
 has the courage to lose sight of the shore.”                                In absolute terms exports reached 22.4 billion Euros and contributed
                                                Andre Gide                   10.4% to the country’s GDP. It is needless to say that there is still 	       p1	   Editorial

 In the light of the adverse current international economic                  plenty of room for improvement; 35% of exports executives, who
 environment, this newsletter, will try to show a glimpse of how Exports     participated in our survey, work for companies whose exports          	     p2,3	   First National
 through its people, can and certainly will play a key role in the growth    contribution is less than 10% to the total turnover. In real numbers,               Exports Survey

 strategy of Greece.                                                         12,000 companies are exporting, only the 2% of the private sector.
                                                                             The major challenge for Greek exporters is to deliver high quality 	          p4	   Skinos
 Exports represent one of the most important sources of foreign
 exchange income that ease the pressure on the balance of payments           products and services that can compete for significant share in global
 and create employment opportunities. Exports can increase intra-            markets. A strategy combined of syndicated efforts and synergies 	            p5	   Korres
                                                                             between Chambers of commerce, commercial attachés, trade
 industry trade, help the country integrate and compete in the world
                                                                             associations, increased funding and of course less bureaucracy, must	         p6	   Gaea
 economy and reduce the impact of external and internal financial
                                                                             gear this effort.
 shocks.
                                                                             Specialized multi-cultural executive profiles, continuous training, 	         p7	   Kallimanis
 Indicatively, the exports as a percentage of GDP among the wealthiest
                                                                             advanced technology, optimum production capabilities, innovation
 countries in the world varies between 17% in UK, 20% in France, 21%
                                                                             and R&D, are the enablers for a National Export Strategy that will 	        p8,9	   Panhellenic
 in Italy and reaches an overwhelming 27% of GDP in China and a 37%          consequently create an Export Culture in our country.                               Exporters
 in Germany.
                                                                                                                                                                 Association
                                                                             I am very confident that Greek Exports will be a significant
 On a corporate perspective, a solid path for a company to optimize its      contributor to the GDP of Greece in the next years and quite
 global dynamics is to achieve a 20% exports share on total revenues         optimistic for the future of our country. When                        	   p10,11	   Folli-Follie
 and presence in more than 2-3 countries. In this context the size           the dust settles down, Greeks will turn the
 of a company is not an obstacle for exports as there are plenty of          page and move on as they have done at                                 	      p12	   Chipita
 successful small-medium scale companies with huge success abroad            numerous instances back in history.
 (“the invisible champions”).
                                                                             “Made in Greece”,                                                     	      p13	   Pharmathen
 In the era of globalization of economic activities, Greek exporting
 companies, regardless of their size, sector, capital and managerial
                                                                             valued worldwide.                                                     	      p14	   Sidenor
 structure, face the issue of optimum model of internationalization.         I would like to thank all partici-
 Greek companies nowadays have serious motives to expand their sales         pants in this issue; it is an honor                                   	      p15	   Alumil
 abroad including the significant decline of the domestic market and         and pleasure hosting you in our
 the intensification of the competition. The company’s extroversion          Newswire.
 facilitates risk diversification, boosts innovation and application of
                                                                                                                                                   	      p16	   Corallia

 new technologies, creates new job opportunities, enhances access to
                                                                             Enjoy your reading!                                                                 clusters
                                                                                                                                                                 initiative
 global practices and finally, guarantees company viability.                 Harris Pezoulas, President



                                                                     72 offices in 46 countries
First National
                                                                                                                                                                                                                                                                                                                                                              What competencies are required
                                                                                                                                                                                                                                                                                                                                                       for a successful Exports Management team?
                                                                                                                                                                                                                                                                                                                    Flexibility/adaptability                                                                          56.8 %


                                                                                                                                                                                                                                                                                                                       Strategic orientation                                                                 45.8 %




        Exports Survey 2012,
                                                                                                                                                                                                                                                                                                                      Customer orientation                                                                   45.8 %


                                                                                                                                                                                                                                                                                                                   Multicultural experience                                                        39.8 %


                                                                                                                                                                                                                                                                                                                      Communication skills                                               33.9 %

                                                                                                                                                                                                                                                                                                                     Strongh commercial/                                             31.4 %




by Stanton Chase Athens
                                                                                                                                                                                                                                                                                                                    marketing background
                                                                                                                                                                                                                                                                                                                              Networking                                    23.7 %

                                                                                                                                                                                                                                                                                                                    Ability to work skillfully                     19.5 %
                                                                                                                                                                                                                                                                                                                                 with teams
                                                                                     In which sector do you expect major exports development?                                                                                                                                                                            Results orientation                       19.5 %

In those turbulent times for Greece and in continuation                                                                                                                                                                                                                                                                            Creativity                     18.6 %
                                                                                                                                                                                                                                                                                                                       management ability
                                                                                      Agricultural                                                                                              78.0 %

to a series of surveys conducted either functionally or                                                                                                                                                                                                                                                                     Other Responses              7.7 %


                                                                                           Energy                                                                      49.2 %
                                                                                                                                                                                                                                                                                                                                                 0%	              20%	                            40%	                         60%
sectorially, Stanton Chase Athens took the initiative
                                                                               Greek gastronomy                                                               42.4 %                                           Overall there is great opportunity in the development of exports                                 It is also interesting which sub-function of Exports will be in demand
for the first time to explore the “world” of Exports and its                             Services                                            31.4 %
                                                                                                                                                                                                               across sectors as the current % contribution of exports to the total                             during the next 12 months: First comes Area Exports with 55.1%.
                                                                                                                                                                                                               company’s turnover is still relatively small. Indicatively 35.6% of                              Second comes Customer Service with 39.8%, third Logistics 39% and
upper and senior Executives.                                                            Industrial                                  25.4 %                                                                     respondents work for companies whose exports contribution                                        fourth Sales operations by 34.7%, while respondents believe that the
                                                                                                                                                                                                               is less than 10% to the total turnover. It should also be em-                                    available job opportunities are more likely to be found in the sectors of:



E
                                                                              Consumer products                                  22.9 %                                                                        phasized that there is potential in the geographical coverage as                                 1. Energy (58.5%) 2. Consumer products (55.1%) 3. Pharmaceuticals
       xport expansion and economic development are closely
       related. The high-growth countries are characterized by rapid                                                                                                                                           well. Key exporting areas are right now: Eastern Europe (79.7%),                                 (39.8%) 4. Retail (28%) 5. Logistics & Transportation (26.3%).
                                                                                      Technology               7.6 %
       expansion in exports. Here again it is important to note that                                                                                                                                           Western Europe (72%), Asia (50.8%), Africa (44.1%), US (42.4%),
                                                                                                                                                                                                               Australia (31.4%), Russia (28%) and CIS countries (25.4%).                                       Exports executives would consider a career move provided that they will
export expansion is not confined to those countries fortunate in their      Other (please specify)         5.1 %
                                                                                                                                                                                                                                                                                                                undertake a more senior role with increased responsibility, increased com-
natural resources, such as the oil-exporting countries. Some of the
                                                                                                                                                                                                                          To which geographical areas does your company export?                                 pensation and benefits and an implied international relocation assignment.
developing countries were able to expand their exports in spite of                                   0%	                 20%	                          40%	                      60%	                    80%
limitations in natural resources by initiating economic policies that                                                                                                                                                                                                                                           The percentage of Exports Executives who wish to explore the possibil-
shifted resources from inefficient domestic manufacturing industries       In which product categories do you expect major exports development?                                                                Eastern Europe                                                                     79.7 %
                                                                                                                                                                                                                                                                                                                ity of a new career is quite high: 54.2% The most known and effective
to export production.                                                      80%
                                                                                                                                                                                                               Western Europe                                                                    72.0 %
                                                                                                                                                                                                                                                                                                                way to achieve change in career, with a significant percentage of 56.9%,
                                                                                                                                                                                                                                                                                                                is through Executive Search companies. After that, follows the Network-
Nowadays, more than ever, Greek exporting companies must target,                                                                                                                                                         Asia
                                                                                          62.7 %
                                                                                                                                                                                                                                                                                 50.8 %                         ing, meaning the expansion and development of the private network of
set as their priority and achieve a long-term competitive advantage in     60%
                                                                                                                                                                                                                        Africa
                                                                                                                                                                                                                                                                                                                acquaintances and contacts (56%).
the international markets.                                                                                                                                                                                                                                              44.1 %
                                                                                                      50.8 %
                                                                                                                                                                                                                                                                                                                  How interested are you in investigating a new carrer opportunity?
                                                                                                                                                                                                                           US
The survey took place in April 2012 among 450 respondents. 60%                                                                                                                                                                                                      42.4 %

                                                                                                                                                                                                                                                                                                                                                                                                   39.8 %
were at a Managerial/Director level, 6.4% were General Managers            40%                                 37.3 %
                                                                                                                                                                                                                     Australia                          31.4 %                                                      Very much
(with double role), 6.4% were Owners while the rest were Marketers                                                      28.8 %                                                                                                                                                                                      Somewhat
(3.2%), New Business Development Managers (9.6%) and upper-mid-                                                                                                                                                        Russia                    28.0 %
                                                                                                                                  25.4 %                                                                                                                                                                            Not at all
dle level executives. Furthermore, 83.9% were male and 1 out of 2 in       20%
                                                                                                                                              20.3 %
                                                                                                                                                                                                                          CIS                  25.4 %
the age group of 40-50. Most respondents are employed at Consumer                                                                                        12.7 %
                                                                                                                                                                   9.3 %
Products (42.4%) while Pharmaceuticals absorbs 11%, Retail 7.6%,                                                                                                                5.1 %   5.1 %
                                                                                                                                                                                                3.4 %                            0%	    20%	                     40%	                     60%	            80%
Energy 5.9% and Logistics & Transportation 3.4%.                                                                                                                                                                                                                                                                                                                                                            5.9 %
                                                                             0%
                                                                                                   Fish farming/	   Pharmaceuticals	    Aluminium	 Other (please specify)	 Tubes/Pipes                         With regard to the priorities of the Exports Department, in the first
The vast majority of Exports Executives believe that Greece will see                               Aqua culture
                                                                                       Fruits, Vegetables	 Cheese, Daily	 Oil-Petrochemicals	 PDO products	          Cotton	     All Other Responses           place is the Identification and Assessment of distributors. Second                                   54.2 %
the first signs of economic recovery after 2 years (46.6%) while a
                                                                                                                                                                                                               comes the Access to International market information followed
44.9% foresees recovery after 3 years. However, they are quite opti-       Undoubtedly nowadays executives in Exports are required to manage                                                                   by Product availability, Specialization of products and Back office                              Huge willingness is observed in exploring opportunities for relocation
mistic regarding the positive contribution of exports to the coun-         complex problems in an unstable and quite difficult environment.                                                                    support.                                                                                         abroad (70.4% responded positively to this possibility). With greater
try’s total recovery. More specifically 75.4% of respondents claim         There are though certain reinforcers which can accelerate exports
that exports will contribute significantly to the recovery of Greece and                                                                                                                                       During the last year the performance of Senior Export Managers                                   ease, the Exports executives would move to the nearest more familiar
                                                                           development and the research concludes that these reinforcers are:
83.9% agree that exports can be a leading contributor to the GDB of                                                                                                                                            have been affected by Pricing pressures, Cost consciousness, Com-                                markets of Eastern Europe (71.8%). Furthermore other regions consid-
                                                                           Quality of products (50.8%), Access to emerging markets (43.2%),
Greece in the next 5-10 years.                                                                                                                                                                                 petition, Recession and Restructurings.                                                          ered are: the Gulf region (67.9%), CIC countries (41.0%), Asia (37.2%) and
                                                                           Trend for Mediterranean diet (37.3%), Tourism experience on
                                                                                                                                                                                                                                                                                                                to a lesser degree in Africa and Latin America (24.4%). Finally respond-
                                                                           Greek products (36.4%), Skilled and available workforce (32.2%),
A key topic is the key sectors where the major developments are                                                                                                                                                The role of an Exports Management team is extremely crucial during                               ents have spotted those skills needed in order to achieve their career
                                                                           Product customization per market (26.3%), Government / banking
expected and in that question respondents replied in Agricultural                                                                                                                                              the recession. But which are the competencies required? Flexibility/                             goals and the first two are related with their “own brand develop-
                                                                           support and subsidizing (25.4%).
sector (78%), Energy sector (49.2%), Greek gastronomy (42.4%),                                                                                                                                                 Adaptability is by far the most important (56.8%). Other compe-                                  ment”, in other words to increase the ability to become more visible in
Services (31.4%), Industrial sector (25.4%) and Consumer Products          On the other hand there are various obstacles which constrain the                                                                   tencies are: Strategic orientation (45.8%), Customer orientation                                 the market (69.3%) and to develop their own marketing plan (51.8%).
(22.9%). Concerning the respective developments in product catego-         development of exports in Greece with Bureaucracy rated as by far                                                                   (45.8%), Multicultural experience (39.8%), Communication skills                                  Last but not least the development of personal skills, the alignment
ries, those are expected in Fruits/Vegetables (62.7%), Fish farming/       the number one obstacle. Respondents also mentioned other obsta-                                                                    (33.9%) and Strong commercial/marketing background (31.4%).                                      with Executive Search consultants, the development of technical
Aqua culture (50.8%), Cheese/Dairy (37.3%), Pharmaceuticals                cles such as lack of specialized exports marketing, not sufficient export                                                                                                                                                            skills and the enrichment of their academic background were also
(28.8%), Oil/Petrochemicals (25.4%), Aluminium (20.3%).                                                                                                                                                        If it was required to rate the capabilities based on their importance,                           rated as quite import for career advancement.
                                                                           culture and experience, competition forces, cost issues and production
                                                                                                                                                                                                               the hierarchy would be as follows: Customer Service, Sales Man-
                                                                           capacity issues.
                                                                                                                                                                                                               agement, Marketing and Key Account Management.



                                                                                                                                                                                                                                                                                                                                                       ExecutiveNewswire 06/12                                                   3
Chat with Nancy Mathioudaki, Partner
                                                 On the other hand Mastiha is indigenous         competition and currently is the number
                                                 to Greece and there is no other place in the    one Greek liqueur brand in exports.
                                                 world that this unique aromatic raisin could
                                                 be found.                                       Do you market the brand differently in
                                                                                                 Greece than abroad?
                                                 Skinos was launched in 2005 in Greece and
                                                 soon enough became one of the fastest           Exports marketing requires a level of
Demetre Steinhauer, Managing Director            growing brands in the spirits business in the   adaptability to the needs and specifications
                                                                                                 of any given market. Within this perspective
                                                 market.
                                                                                                 we always try to adapt our strategy to the
Your decision to leave the corporate world:      Exports started in 2006, initially in Europe    local needs and to the profile of the market.
I joined IDV Greece in 1994 initially in the     and then in US, Canada and Australia.
finance department and then moved into                                                           Barriers to exports:
the marketing department as a Brand              What does the brand stand for:                  The country’s of provenance brand equity,
Manager.                                         The ultimate definition of Skinos is truly      in this case of Greece, is reflected on the
                                                 a Mediterranean spirit. A contemporary          product brand equity that is exported.
In 1997 I moved in PILLSBURY (DIAGEO
                                                 premium brand based on a unique
subsidiary) as Market Manager for Haagen                                                         The truth is that the perception of Greece as
                                                 ingredient –with great history- that
Dazs business in Greece, Middle East &                                                           an exporting country is characterized by a
                                                 flourishes on a small island of the east
North Africa. My key responsibilities were to                                                    good range of authentic quality products.
                                                 Mediterranean.
develop the Haagen Dazs brand either by                                                          Red tape procedures is always an issue then
setting up from zero or restructuring already    Sales Channels:
                                                                                                 again with good preparation this can be
existing organizations.                          Skinos has a wide distribution both in the      easily resolved. Another significant barrier is
In 2000, I made a shift in my professional       retail as well as in the HoReCa market.         weak support of exports from the state.
career by joining the leading strategic          Achievements of the brand so far in Greece:     The perception of a Greek entrepreneur
communications and public relations              Skinos is exported in more than 15 markets      abroad:
agency in Greece, BELUGA & ASSOCIATES,           with great success. Major markets for the       I do not think that the Greek entrepreneur
as a General Manager. At BELUGA &                brand are US, Canada, Australia, Cyprus,        is stereotyped abroad. I believe that Greek
ASSOCIATES I had the chance to work with         Lebanon, Switzerland and Germany. What is       entrepreneurs are generally flexible and
some of the major FMCGs and service              amazing with the brand is that we managed,      resourceful and if I had to point out a major
companies of Greece as well as to be the         in a very short period of time, to take the     weakness then this would be the capacity
leading communication partner on the             brand beyond the Greek communities and          to focus on our targets and build a plan to
Volunteers Communication program of              penetrate the local audiences on each of the    achieve them.
ATHENS 2004.                                     above markets.
I have always had an entrepreneurial                                                             Future challenges:
                                                 Skinos is the only Greek liqueur that got the
attitude as a professional but I made                                                            We have just launched the first
                                                 Gold Medal at San Francisco World Spirits
the decision to start my own business in                                                         Mediterranean value added sparkling water
2004 setting up, with my brother Alfred,                                                         with Mastiha, a product that we believe will
CONCEPTS an imports / exports company in                                                         have a tremendous potential in the foreign
the alcoholic beverages business.                                                                markets as well as in Greece.

Leaving the “safety” and the structure of the                                                    Opportunities for Greek exports in general:
corporate world was not an easy decision.                                                        I believe deeply on the potential of the
                                                                                                 Greek products as long as we, the exporters,
History of the brand:                                                                            understand the need to implement long
We were always looking to build our own                                                          term brand building strategies and the
brand in the world of spirits to drive our                                                       government employs contemporary
exports business.                                                                                techniques to support the exports.
Mastiha liqueur was an unexploited
                                                                                                 Are your optimistic about the future of our
territory, a rather forgotten category, mainly
                                                                                                 country?
represented by some artisanal brands with
                                                                                                 The major pillar in entrepreneurship is
poor presentation and non existent exports
                                                                                                 optimism, the faith that tomorrow things
track record.
                                                                                                 will be better than today. From that point of
                                                                                                 view, I am passionately optimistic.
A Success Story in Beauty.
                                              An article by Dimitris Vidakis, CEO
                                              By Andriana Theodorakopoulou, Consultant

                                              the first cosmetic worldwide based on         to activate specific biological paths that
                                              the Nobel-awarded discovery of the            enable cells to prolong their healthy
                                              Proteasome - a result of primary research     life-cycle. Korres realizes science and
                                              on ‘Proteasome & Ageing’; the first natural   technology today have made possible the
                                              cream to achieve higher scores on all         use of several raw materials in a way that
                                              comparative crash-tests with the market’s     allows us to develop clinically effective,
                                              top-selling anti-ageing creams.               natural and sustainable formulations that
                                                                                            are as good as conventional solutions yet
                                              The Korres portfolio now includes over
                                                                                            more skin and environment compatible,
The beginning                                 400 natural and certified organic products,
                                                                                            without compromising on performance.
                                              with brand presence in 30 countries. In
The Korres story begins at the oldest                                                       To that end, the company has just
                                              addition to stand-alone Korres stores –
homeopathic pharmacy of Athens. George                                                      strengthened its anti-ageing and hair care
                                              25 stores in cities such as Athens, Paris,
Korres joined the pharmacy team in                                                          portfolio [2012 launches] consistent with
                                              Madrid and Singapore – products are also
1989 while still studying Pharmacology                                                      its continuous effort to introduce natural
                                              in exclusive department stores in Tokyo,
and though skeptical at first about                                                         problem-solving products addressing key
                                              Los Angeles, Milan, Berlin, Sydney,
homeopathy, he was soon overwhelmed                                                         concerns. In terms of its global presence,
                                              Hong Kong and in over 6,500 pharmacies
by the power of natural ingredients.                                                        Korres is set to continue growing, through
                                              in its homeland, Greece. From one single
Driven by his own passion and deep                                                          targeted initiatives focusing on its top
                                              pharmacy, one product and a team of two,
understanding of herbs, George envisaged                                                    international markets, aiming to further
                                              Korres has grown to an over €40 million
the development of a natural skincare                                                       strengthen the brand’s presence in both
                                              business (the company ended 2011 with
line, which was realized soon after, led                                                    mature markets [US, UK, Germany,
                                              approximately €42.6 million sales).
by the pharmacy heritage, his knowledge                                                     Spain] and those that present great
and understanding of over 3,000 herbal        Korres is currently developing its            potential [Russia, Scandinavian countries].
remedies and his quest for a more natural     diversified expansion abroad, moving
approach. In 1996, Korres was born. The       from the initial ‘global awareness’ phase     Crisis
brand’s simple philosophy was rooted          to a deeper mature-market penetration
                                                                                            Despite the adverse financial environ-
in four core principles that remain the       strategy. The brand’s natural retail
                                                                                            ment, 2011 closed with sales and market
same as in its early pharmacy days:           environment due to its roots, herb heritage
                                                                                            share growth [Pharmacy Network] in
natural and/or organic ingredients; skin      and research focus, is the pharmacy
                                                                                            Greece for the KORRES Group - The
and environmentally-friendly products;        distribution network for markets where
                                                                                            Group achieved a 6% sales increase
clinically-tested efficacy; affordable        natural cosmetics are predominantly in
                                                                                            in Greece alone [Pharmacy network],
and of interesting aesthetics. These core     pharmacies. Due to the brand’s equity
                                                                                            enhancing its market share by 50 bps,
principles remain the same since the          – natural and clinically efficacious,
                                                                                            reaching 10% in 2011 vs. 9.5% in 2010.
initial pharmacy days; and due to their       ethical, pleasing to use, affordable and of
                                                                                            Outside Greece, the Group has further
universal appeal, they helped establish       interesting design – Korres sits equally
                                                                                            strengthened its international presence
Korres as a global brand, despite not         well in high-end, luxury department stores
                                                                                            with its export sales increasing by 15% [in
having an international customer in mind      as well as specialised cosmetics retailers
                                                                                            fact the sales growth for priority markets
when it first started.                        and independent beauty/perfumery shops.
                                                                                            such as Germany, Spain and Russia was
                                              In department stores, products are usually
                                                                                            18%]. The crisis is partly an opportunity
                                              in the natural cosmetics section or in the
Today                                         para-pharmacy area where available.
                                                                                            mainly due to an exceptional shift in con-
Korres grew into a respected brand by                                                       sumer buying behavior; not only because
                                              In some cases, the brand has managed
focusing its research and development                                                       of the bias towards Greek brands but more
                                              to secure shop-in-shop areas within the
efforts on addressing skincare needs with                                                   so because of the need for affordable and
                                              cosmetics hall.
natural ingredients without compromising                                                    efficacious skincare; the number of con-
the benefits associated with conventional                                                   sumers going to the pharmacy in search
                                              The future                                    of affordable dermocosmetics - instead of
skincare, and developing natural products
to help solve conditions that traditionally   Research will remain fundamental to the       expensive, luxurious creams found in the
require heavy chemicals. Within its 15 year   company’s growth in terms of product          selective market – is constantly growing.
history, the Greek skincare brands count      development; identifying natural ways
three worldwide innovations including


                                                                                        ExecutiveNewswire 06/12                       5
Out to lunch
                                         with Harris Pezoulas, President
Overview of Greek exports and of                    yet our focus is in N. Europe and the US.
Greek companies’ extroversion                       Our major markets are: Germany, UK, USA,
                                                    Russia and Scandinavia. According to Nielsen
Although Greece produces a wide variety
                                                    statistics Gaea is: number 3 brand overall and
of top quality food products thanks to the
                                                    leading Greek brand in the olive oil category in
excellent climate that makes the earth fertile,
                                                    Germany, number 3 brand and leading Greek
most Greek food companies until recently
                                                    brand in the olives category in the UK, number
were either trying to make some short term
                                                    1 brand in the olives category in Norway and
profit by selling their products mainly bulk or
                                                    number 2 brand in the olive oil category in
were focused in the domestic market which
                                                    Norway , number 1 brand in the organic olive         Aris Kefalogiannis, CEO
before the crisis used to be a very lucrative
                                                    oil and organic olives category in Greece,
market. Nowadays, a substantial number of
                                                    number 3 brand in the olive oil category in
good Greek companies producing excellent
                                                    Russia, while it is the fastest growing brand in
products realized that they cannot rely any
                                                    the olive category in the US.
more exclusively or predominantly to the
Greek market for survival. At the same time         Future challenges / opportunities for
they realized that exporting is not easy, nor       development
can you develop distribution networks and
                                                    Gaea is now expanding in Austria, Slovenia,
sales internationally in a fortnight by a change
                                                    Poland, Cyprus, China, Italy. Our goal is to gain
in your priorities. The realities of the crisis
                                                    wider market share in all other countries in
will change mentalities, and will eventually
                                                    which we do have presence as well as to enter
create a dynamic group of Greek companies
                                                    new markets such as the Balkan countries
with strong export orientation and strategies
                                                    and the Arabic peninsula. In addition,
geared for the international markets.
                                                    our company is now moving forward in
Company presentation and                            expanding our range, entering into new,
corporate actions abroad                            exciting product categories in cooperation
                                                    with Greek companies and producers of high
Gaea was founded in 1995 upon the
                                                    quality products under our new concept
realization that Greek agricultural food
                                                    “cooperation – synergasia” and dual branding,
products, despite their inherent high quality                                                           who are struggling to survive the collapse of
                                                    with one goal – to create a basket of authentic
and good taste, were absent from the                                                                    the domestic market. Given Gaea’s interna-
                                                    – quality Greek products and to promote the
international markets. Our company’s vision                                                             tional distribution network, consisting of the
                                                    best of Greece in the entire world.
and mission is to offer high quality, authentic                                                         absolute market leaders in the distribution
Greek products with the aim to make the             Challenges for the exports’                         of specialty food products in their respective
brand name “Gaea” the leading Greek brand                                                               market, the company is working with other
                                                    executives
internationally synonymous to quality,                                                                  Greek businesses that supply the very best
                                                    The biggest challenge that an executive from        authentic food products in developing joint
traditional, authentic and innovative Greek
                                                    Greece faces today in the international markets,    ventures with them with a long term view
specialty food products, promoting “meze” –
                                                    is the poor image of Greece and the low morale      of taking these products to the international
the culture of sharing as the authentic Greek
                                                    of Greeks, as a result of the economic crisis and   market. At the same time Gaea keeps ex-
Mediterranean culinary experience. Gaea sells
                                                    the bad publicity on our country.                   panding the sales of its core product range,
its products in most developed markets of
the world and exports account for 82% of our        The other major challenge relates to the            growing our sales in all international markets
company’s annual turnover. The other 18%            short-termism of the strategies adopted by          despite Greece’s poor image internationally
of its turnover is achieved in the domestic         Greek companies that have been spoiled in           because of the crisis.
market, where Gaea is the number one brand          the past by the easy profits made in the Greek
in the organic olive oil and organic olives         market. On the contrary, export markets             Ways to overcome the crisis
category. Gaea manufactures all its products        require long term strategy, consistency, reli-      The deep economic crisis is the result of
in its state of the art factory using the highest   ability and focus on the values and goals of        bad practices, consumerism and state
quality natural and organic ingredients             the company.                                        bureaucracy and control of economic activity,
available. All of our products are 100% natural                                                         plus a society that lost values and vision. The
and free from additives or preservatives            Current situation - impact of the                   reforms are an absolute necessity as well as
supporting consumer wellness through a              crisis on the specific sector                       the transformation of our society and the
healthy tasty and balanced diet. Gaea has           Gaea is seeing the crisis as an opportunity         inspiration that a new vision and values will
strong presence in most international markets       to expand and assist other Greek businesses         bring. If the reforms take place I believe that
                                                                                                        then Greece will positively surprise the world
                                                                                                        with strong and healthy growth.
Discussion with
      Andriana Theodorakopoulou, Consultant
            Overview of Greek exports and of Greek
            companies’ extroversion
            Company presentation and corporate actions
            abroad
            Future challenges / opportunities for
            development
            Challenges for the exports’ executives
            Current situation - impact of the crisis on the
            specific sector
            Ways to overcome the crisis                                          Konstantina Kallimani, Executive Director

        Every cloud has a silver lining; crisis has urged the Greek                        Greek Export Managers have the unique opportunity to
        entrepreneurs to «reinvent» their market position and, by                          cross the country’s borders and work in an international
        boosting their national identity, to make their entrance in the                    environment; however at the same time they are challenged
foreign markets that are still fans of the Greek culture and nature.           to enhance the level of their professionalism and become more
Consequently, during the last years, Greek exports not only have they          sophisticated for they are automatically considered as spokespersons of
flourished but they have also made a small miracle in 2011 when the            the Greek spirit and consequently any lack of professionalism from their
export increase reached 37% while the value of Greek exports over the          side will inevitably affect our country’s image in the global markets.
same period was estimated at 22.4 billion Euros. This is a historic record,
since Greek exports have never before surpassed 20 billion Euros. In the                  Financing difficulties and overall lack of liquidity due to
forthcoming years, we expect this upward trend to be repeated with                        economic recession is a significant challenge for the exports.
double-digit growth rates in Greek exports.                                               Furthermore, the export enterprises face additional
                                                                               disincentives that prevent their smooth financial operation, the severe
           KALLIMANIS Group of Companies is a Greek corporation with           bureaucracy being one of them. Currently, the main problem that
           an unrivalled reputation as a national leader in the Greek          directly affects the liquidity of the exporting firms is the complex
           frozen fish and seafood market for more than half a century.        procedures for VAT exemption and the delays of the repayment of the
Today, the Group has 200 employees, headquarters and two factories             VAT return. Moreover, the delay and inflexibility of customs procedures
located in the city of Aegeon in Peloponnese, branches in Athens and           is an equally important factor for the decrease of competitiveness of
Salonika and annual turnover of 60m euro. Over the last few years, the         the Greek products in the international markets, and, due to this, Greek
Group has realised successful exports in both the retail and HO.RE.CA          products become more expensive and business more unreliable
channels that are expected to represent 15% of the annual turnover by          because of the length and the low reliability of the procedures.
2012. The Group has already achieved a strong and holistic presence in
Balkans and SE Europe, Germany, Italy, and Spain and prepares its                          The current Greek export model is irrelevant to modern
entrance to new emerging markets. Regarding exports, KALLIMANIS                            requirements. Today, Greece is being asked to develop a new
Group is investing in long term cooperation with reliable onsite agents                    strategy for its export policy; a strategy which will be aligned
as well as in the branded demand of its export products. Its export            with the new developmental model that is applied in the economy for
plans include the launching of new products in the existing markets,           the confrontation of the recession. The ultimate goal is to support the
enhancement of the export activities and expansion in new markets.             Greek companies, and within this frame Greece must develop new
                                                                               policy which should be primarily focused on removing administrative
            Greece has not yet fully exploited the export opportunities        barriers to exports by simplifying legal requirements for export-related
            arising from the single market and SE Europe -an area of           activities as well as by financing their extroversion. However, taking
            strategic importance to Greece and a main destination for its      into consideration the unforeseeable
exports that has embarked on a dynamic growth path, despite short-             financial environment in
term difficulties. Moreover, Greece has globally a strong national identity,   Greece, Greek
which, if stressed out by the marketing of their export brands, can            entrepreneurs should be
become a significantly competitive asset. In specific, regarding the food      ready to lead their own
sector there are significant yet unexploited opportunities to promote the      way abroad based mainly
Mediterranean diet in destinations such as Russia, USA and Canada.             on their own forces.




                                                                                                    ExecutiveNewswire 06/12                               7
Panhellenic                                                                                                                                                 market. The elimination of these trade

                                                               Exporters Association                                                                                     into the Greek Development Agenda the
                                                                                                                                                                         Topic of Extroversion, as the only and the
                                                                                                                                                                                                                           barriers should be a top priority of every
                                                                                                                                                                                                                           Greek government. Hopefully soon we will
                                                                                                                                                                                                                           see some results.

                                                               Christina G. Sakellaridis                                                                                 fundamental choice for the rebound and
                                                                                                                                                                         sustainable development.
                                                                                                                                                                                                                           Cash flow, on the other hand is the main


                                                               out to lunch with
                                                                                                                                                                                                                           issue. Heavy taxation, delayed VAT refunds,
                                                                                                                                                                         There was a broad consensus, in a political,      coupled by the problems of Greek private
                                                                                                                                                                         social and entrepreneurial basis, for the         banking system consists a kind of a time
Profile of PSE                                                 Nancy Mathioudaki, Partner
                                                                                                                                                                         importance of the support of export
                                                                                                                                                                         enterprises, in terms of transferring know-
                                                                                                                                                                                                                           bomb threatening the exports growth.
                                                                                                                                                                                                                           The NSRF (National Strategic Reference
The Panhellenic Exporters Association                                                                                                                                    how, of boosting cash flows and dealing           Framework) 2007–2013, or ESPA can provide
(PEA) was established in 1945 and                                                                                                                                        with red tape barriers.                           useful tools in that direction. Programs
                                                               What are the needed requirements to become           one in exports are always the petroleum
represents the entire body of Greek
                                                               an exporting company (certifications, member-        goods, but the big protagonist of 2011, was          As a result of this consensus and the             like “Extroversion & Competitiveness”              Christina G. Sakellaridis
Exporters. It is the main export                                                                                                                                                                                           and “Extroversion ECIO” are some good               	 Born in Athens (Plaka)
                                                               ships etc)?                                          the aluminium, rising to the second place,           entrepreneurial reflexes for survival, more
organisation in Greece, and its members                                                                                                                                                                                    examples of funding export activities. The          	 Studied Law at the Athens University and at the FACULTE DE DROIΤ
                                                               Christina Sakellaridis: Today, it has been           surpassing pharmaceuticals. Fish and rods of         that 2.000 Greek companies tried for the
are enterprises, cooperatives and                                                                                                                                                                                          European Investment Bank Programs will                of Paris
                                                               estimated that the export formalities involve        steel-iron complete the TOP 5 and the rest 5         first time to export their products abroad
organisations engaged in exports                                                                                                                                                                                           also be a great relief for export enterprises       	 She speaks French and English fluently
                                                               5 different ministries, 28 departments and           places belong mostly to the agricultural sector      in 2010 and 2011. These companies either
of various export sectors from all                                                                                                                                                                                         for the months to come.                             	 She is married with George Sakellaridis-businessman
geographical regions of Greece                                 organizations, and require almost 30 different       and food. With the exemption of pipes, we find       were focused in the domestic markets or
                                                                                                                    in the TOP 10 ranking products like vegetables,      are new, start-ups with international market                                                         FINANCIAL SECTOR ACHIEVEMENTS
                                                               certificates, permits and approvals. This results                                                                                                           Last but not least, effective ways to transfer
Members of PΕΑ produce, manufacture                                                                                 apricots & cherries, cheese, cotton, olive oil and   orientation.                                      know-how especially to SMEs will also be an         	 Chairperson of Board of MARGIN GLOBAL ASSET MANAGEMENT
                                                               according to a research by the Pan-Hellenic                                                                                                                                                                       MFMC [2011-present]
and export a large variety of industrial                                                                            furs.                                                                                                  indirect boost of extroversion with long-
                                                               Exporters Association, to an extra charge on                                                              Now we are estimating about 12.000
and agricultural products to practically                                                                                                                                                                                                                                       	 President and CEO of INTERINVEST (One of first Investment
                                                               the cost of production of exportable Greek           Generally speaking we could point out as main        companies trying to compete in the global         term benefits for the Greek Economy. In this          Companies in the Athens Stock Exchange) [1991- 2010]
every country in the world.                                                                                                                                                                                                context, the PEA will put in to effect a big
                                                               products of the levels of 15% of their value.        exporting sectors, with the exemption of fuels,      market each year.                                                                                     	 Former Member of General Board of the Bank of Greece [1994-2004]
Contact with interested parties                                According to the World Bank, in 2009 the export      foods & drinks, pharmaceuticals and construc-                                                          nationwide program of vocational training           	 Co-Founder and Vice President of FACT HELLAS SA (1st Factoring
abroad                                                                                                              tion materials.                                      What are the opportunities that Greece            by the second semester of 2012.                       Enterprise in Greece) [1995-1997]
                                                               of a cargo of Greek products required 20 days
PΕΑ’s scope is to promote the interests of                                                                                                                               might demonstrate (medium term and long                                                               	 Co-Founder and CEO of ELLINIKES EUROPAIKES EPENDYSEIS
                                                               and its cost was $ 1,153. The OECD member
exporting enterprises, to bolster export                                                                                                                                                                                   Are you optimistic about our future in Greece         (Investments and Tourism) [1989-1992]
                                                               states’ averages are accordingly 10 days and         What are the top 10 countries where Greece is        term)?
activity and to assist all interested parties                                                                       highly accepted for its exporting products?                                                            given this unprecedented crisis?                   INTERNATIONAL TRADE ACHIEVEMENTS
                                                               $ 1,032.                                                                                                  ChS: Greece has some great advantages: its
abroad in familiarising themselves with                                                                                                                                                                                    ChS: The French philosopher Emil Chartier           	 President of Ch.G.S, Strategic Export Management & Business
                                                                                                                    ChS: In 2011 there have been significant             position between West and East, its role in
Greek export production and in finding                         The consequence of these distortions is                                                                                                                                                                           Development Consultants [1966- to date]
                                                                                                                    changes in the TOP 10 export markets for             the Med Basin, the climate and the people.        used to say that “optimism is a matter of will”.
the products they are looking for and the                      impaired competitiveness of Greek products                                                                                                                                                                      	 Co-Founder and Vice President of INTRADE (Trading Company)
                                                                                                                    Greek products. Italy has become the No 1            These are all factors of successful inter-        We, the people of trade, are optimists by
people or companies who sell them.                             over competing countries, but also overall                                                                                                                                                                        [1997-1999]
                                                                                                                    destination, overtaking Germany for the second       national trade. Greece can trade with the         nature and by trade. Furthermore the data
                                                               deterioration of terms of trade, since the                                                                                                                                                                      	 Exclusive representative of MARKS & SPENCER and JAEGER OF
PEA is in a position to inform foreign                                                                              time after 1945 (the first was in 2008) and          world its renowned foodstuff and traditional      of the Greek exports show a dynamic that
                                                               corresponding distortions involve the import                                                                                                                                                                      LONDON for Greece [1977-1986]
importers about export opportunities                                                                                Turkey, gaining 3 positions, has risen to the        products, such as olive oil, feta cheese, fish,   cannot be overlooked. Products of technol-
                                                               of raw materials, the refinement and the re-                                                                                                                                                                   INSTITUTIONAL ACHIEVEMENTS
for all products exported by Greece                                                                                 third place, above Cyprus. In the 5th place we       fruits & vegetables. Its soil is rich in raw      ogy, know-how and expertise are steadily
                                                               exportation of products.                                                                                                                                                                                        	 President of the Panhellenic Exporters Association (1992-to date)
and to provide its services in arranging                                                                            find the SUPPLY of SHIPS, that in international      materials, such as aluminium. And it has also     gaining shares in the world trade since 1988.
meetings between interested enterprises                        The Panhellenic Exporters Association has            trade terms consists of a totally differentiated     proven that it is competitive in fields of high   Greek foodstuff is strongly identified as part      	 President of the Export Credit Insurance Organization-ECIO (1994-
                                                                                                                                                                                                                                                                                 to date)
and Greek exporters. For that reason                           already submitted proposals both to the              market itself, pointing out the significance of      tech, innovation and know-how. Renewable          of the Med diet. Greek exporters have come
it has launched: Τhe Greek product                             Ministry of Development and the Task Force for                                                                                                              a long way in terms of branding, packaging          	 Former President, Now Vice President of the Hellenic Foreign Trade
                                                                                                                    the geographical position of Greece and its          energy resources, pharmaceuticals, software                                                             Board-HEPO (2010- to date)
Importer File Service.                                         Greece, in order to facilitate external trade and    advantages in maritime.                              applications and constructions expertise are      and promoting their products.
                                                                                                                                                                                                                                                                               	 Member of the EURO 50 Group
                                                               exports.                                                                                                  some good examples of big Greek achieve-
                                                                                                                    Bulgaria comes 6th, followed by the US, while                                                          Of course there is a lot more to be done.           	 Member of the Greek National Exports Council
PEA issues:                                                    Gladly, some of these proposals will be              UK has dropped 3 places to 8th. The TOP 10 finds
                                                                                                                                                                         ments worldwide.                                  Some should have been done years ago.               	 Former Vice President (1987-1994) and Now Member of the
                                                                                                                                                                                                                                                                                 Athens Chamber of Commerce and Industry (1994- to date)
•	 Newsletters for the progress and prospects of the Greek     implemented both to e-custom procedures              also France (9th place) and Romania (10th), both     We should never forget that 62% of Greek          But as the Chinese say “the best time to
   exports                                                                                                                                                                                                                                                                     	 Former Vice President of the International Chamber of Commerce-
                                                               of ISISnet, starting from April 2nd 2012 and the     losing one place since 2010.                         products are exported in developed coun-          plant a tree was 20 years ago. The second
•	 Alerts, Key Notes and Circulars on export issues                                                                                                                                                                                                                              ICC (1983-1994)
                                                               Single Window for Exports by 2013.                                                                        tries in the EU, almost 70% in the OECD           best is now”.
•	 Researches, Studies, Case Studies for goods and services,                                                                                                                                                                                                                   	 Former Member of Board of the Greek-Arab Chamber of Commerce
                                                               By then, for an enterprise to export, the first                                                           member states. These are markets that select      The only thing I would like to emphasize              and Development (1994-2004)
   key markets                                                                                                      What are the current trends within these turbu-
                                                               step will be to enlist in the Chamber Commerce,                                                           their imports in a firm cost-value analogy.       is that today exports are not a risk, they
                                                                                                                    lent times?
Furthermore, PEA undertakes                                                                                                                                                                                                                                                   DISTINCTIONS:
                                                               to the Exporters Annex. In the Panhellenic                                                                                                                  are a wise entrepreneurial option and
activities such as:                                                                                                 ChS: Since 2009 when Greece experienced a
                                                                                                                                                                         What about the challenges?
                                                                                                                                                                                                                                                                               	 “Les insignes de Chevalier de l΄Ordre national du Merite”, by Decree
                                                               Exporters Association everyone that is               steep decline of its exports, losing in 12 months                                                      choice. They are the answer to the crisis             of the President of the Republic of France, Nicolas Sarkozy (2009)
•	 Networking and clustering businesses and promoting
   cooperation
                                                               interested to be an exporter should address to       time, all the gains from a 5year rise between        ChS: A survey of the Panhellenic Exporters        and the means to recovery. In the time              	 “The International Chamber of Commerce Award”, for her services
•	 Special events for the promotion of the Greek exporters
                                                               our 24/7 Helpdesk, through our website www.          2004 and 2008, there has been a shift towards        Association between Greek Exporters               of information and IT, we possess the                 as Vice President of the ICC, 1983-2004
•	 Seminars, conferences and galas
                                                               pse.gr .                                             a new kind of openness of the economy, a new         pointed out 3 main challenges for export          necessary tools to find the right partners, to      	 “The Europe 2003 Award”, established by the President of the
•	 Meetings, consultations and round tables of exporting                                                            kind of what we call extroversion.                   enterprises:                                      secure our payments and to fund our export            Republic of France, Jacques Chirac and the European Counsil (2003)
   companies region, by exporting market and by product/       What are the top 10 exporting sectors? Have                                                               	    1.	 Red tape barriers                        businesses.                                         	 “Self Made Entrepreneur Award for 2002”, of the Athens Chamber
   service                                                                                                          The crisis of the Greek economy has resulted         	    2.	 Cash flows                                                                                     of Commerce and Industry
                                                               there been any significant changes / shifts within                                                                                                          We at the Panhellenic Exporters Association
•	 Vocational training activities                                                                                   to a significant drop of domestic demand and         	    3.	 Transfer of Know-How.                                                                        	 “Woman of Europe Award”, by the Greek Committee (1994)
                                                               the last couple of years?                                                                                                                                   will stand side by side to each and everyone
•	 Promotion of goods and services                                                                                  consumption. Greek enterprises of all sizes                                                                                                                	 “Le Diplome d’ Honneur de l’ Ordre Europeen”, (Brussels 1998)
                                                               ChS: Last year was also a period of changes          faced the same dilemma: where and how do             The red tape cost is estimated to 15% of the      that wants to expand abroad, regardless of          	 West Attica Rotary Club (1995)
•	 Joint participation in Exhibitions, Conferences and
   Seminars                                                    in the ranking of export goods. Number               we channel our products. It was the time when        Greek products value, making them more            company size, sector and experience.                	 Athens – North Rotary Club (1993)
•	 Access and support to UN and EU procurements                                                                     the Panhellenic Exporters Association put            expensive and less competitive in the global



                                                                                                                                                                                                                                                                              ExecutiveNewswire 06/12                                                 9
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Newswire12 exports

  • 1. In Tune with the Local Connected to the World Special Edition E X P Oto recovery A driving force R TS JUNE 2012 The Online Executive News for Corporate Leaders “Man cannot discover new oceans unless he In 2011, Greece achieved a 37% increase in exports, a figure sensibly higher than the European Union average which stood at 11.3%. Contents has the courage to lose sight of the shore.” In absolute terms exports reached 22.4 billion Euros and contributed Andre Gide 10.4% to the country’s GDP. It is needless to say that there is still p1 Editorial In the light of the adverse current international economic plenty of room for improvement; 35% of exports executives, who environment, this newsletter, will try to show a glimpse of how Exports participated in our survey, work for companies whose exports p2,3 First National through its people, can and certainly will play a key role in the growth contribution is less than 10% to the total turnover. In real numbers, Exports Survey strategy of Greece. 12,000 companies are exporting, only the 2% of the private sector. The major challenge for Greek exporters is to deliver high quality p4 Skinos Exports represent one of the most important sources of foreign exchange income that ease the pressure on the balance of payments products and services that can compete for significant share in global and create employment opportunities. Exports can increase intra- markets. A strategy combined of syndicated efforts and synergies p5 Korres between Chambers of commerce, commercial attachés, trade industry trade, help the country integrate and compete in the world associations, increased funding and of course less bureaucracy, must p6 Gaea economy and reduce the impact of external and internal financial gear this effort. shocks. Specialized multi-cultural executive profiles, continuous training, p7 Kallimanis Indicatively, the exports as a percentage of GDP among the wealthiest advanced technology, optimum production capabilities, innovation countries in the world varies between 17% in UK, 20% in France, 21% and R&D, are the enablers for a National Export Strategy that will p8,9 Panhellenic in Italy and reaches an overwhelming 27% of GDP in China and a 37% consequently create an Export Culture in our country. Exporters in Germany. Association I am very confident that Greek Exports will be a significant On a corporate perspective, a solid path for a company to optimize its contributor to the GDP of Greece in the next years and quite global dynamics is to achieve a 20% exports share on total revenues optimistic for the future of our country. When p10,11 Folli-Follie and presence in more than 2-3 countries. In this context the size the dust settles down, Greeks will turn the of a company is not an obstacle for exports as there are plenty of page and move on as they have done at p12 Chipita successful small-medium scale companies with huge success abroad numerous instances back in history. (“the invisible champions”). “Made in Greece”, p13 Pharmathen In the era of globalization of economic activities, Greek exporting companies, regardless of their size, sector, capital and managerial valued worldwide. p14 Sidenor structure, face the issue of optimum model of internationalization. I would like to thank all partici- Greek companies nowadays have serious motives to expand their sales pants in this issue; it is an honor p15 Alumil abroad including the significant decline of the domestic market and and pleasure hosting you in our the intensification of the competition. The company’s extroversion Newswire. facilitates risk diversification, boosts innovation and application of p16 Corallia new technologies, creates new job opportunities, enhances access to Enjoy your reading! clusters initiative global practices and finally, guarantees company viability. Harris Pezoulas, President 72 offices in 46 countries
  • 2. First National What competencies are required for a successful Exports Management team? Flexibility/adaptability 56.8 % Strategic orientation 45.8 % Exports Survey 2012, Customer orientation 45.8 % Multicultural experience 39.8 % Communication skills 33.9 % Strongh commercial/ 31.4 % by Stanton Chase Athens marketing background Networking 23.7 % Ability to work skillfully 19.5 % with teams In which sector do you expect major exports development? Results orientation 19.5 % In those turbulent times for Greece and in continuation Creativity 18.6 % management ability Agricultural 78.0 % to a series of surveys conducted either functionally or Other Responses 7.7 % Energy 49.2 % 0% 20% 40% 60% sectorially, Stanton Chase Athens took the initiative Greek gastronomy 42.4 % Overall there is great opportunity in the development of exports It is also interesting which sub-function of Exports will be in demand for the first time to explore the “world” of Exports and its Services 31.4 % across sectors as the current % contribution of exports to the total during the next 12 months: First comes Area Exports with 55.1%. company’s turnover is still relatively small. Indicatively 35.6% of Second comes Customer Service with 39.8%, third Logistics 39% and upper and senior Executives. Industrial 25.4 % respondents work for companies whose exports contribution fourth Sales operations by 34.7%, while respondents believe that the is less than 10% to the total turnover. It should also be em- available job opportunities are more likely to be found in the sectors of: E Consumer products 22.9 % phasized that there is potential in the geographical coverage as 1. Energy (58.5%) 2. Consumer products (55.1%) 3. Pharmaceuticals xport expansion and economic development are closely related. The high-growth countries are characterized by rapid well. Key exporting areas are right now: Eastern Europe (79.7%), (39.8%) 4. Retail (28%) 5. Logistics & Transportation (26.3%). Technology 7.6 % expansion in exports. Here again it is important to note that Western Europe (72%), Asia (50.8%), Africa (44.1%), US (42.4%), Australia (31.4%), Russia (28%) and CIS countries (25.4%). Exports executives would consider a career move provided that they will export expansion is not confined to those countries fortunate in their Other (please specify) 5.1 % undertake a more senior role with increased responsibility, increased com- natural resources, such as the oil-exporting countries. Some of the To which geographical areas does your company export? pensation and benefits and an implied international relocation assignment. developing countries were able to expand their exports in spite of 0% 20% 40% 60% 80% limitations in natural resources by initiating economic policies that The percentage of Exports Executives who wish to explore the possibil- shifted resources from inefficient domestic manufacturing industries In which product categories do you expect major exports development? Eastern Europe 79.7 % ity of a new career is quite high: 54.2% The most known and effective to export production. 80% Western Europe 72.0 % way to achieve change in career, with a significant percentage of 56.9%, is through Executive Search companies. After that, follows the Network- Nowadays, more than ever, Greek exporting companies must target, Asia 62.7 % 50.8 % ing, meaning the expansion and development of the private network of set as their priority and achieve a long-term competitive advantage in 60% Africa acquaintances and contacts (56%). the international markets. 44.1 % 50.8 % How interested are you in investigating a new carrer opportunity? US The survey took place in April 2012 among 450 respondents. 60% 42.4 % 39.8 % were at a Managerial/Director level, 6.4% were General Managers 40% 37.3 % Australia 31.4 % Very much (with double role), 6.4% were Owners while the rest were Marketers 28.8 % Somewhat (3.2%), New Business Development Managers (9.6%) and upper-mid- Russia 28.0 % 25.4 % Not at all dle level executives. Furthermore, 83.9% were male and 1 out of 2 in 20% 20.3 % CIS 25.4 % the age group of 40-50. Most respondents are employed at Consumer 12.7 % 9.3 % Products (42.4%) while Pharmaceuticals absorbs 11%, Retail 7.6%, 5.1 % 5.1 % 3.4 % 0% 20% 40% 60% 80% Energy 5.9% and Logistics & Transportation 3.4%. 5.9 % 0% Fish farming/ Pharmaceuticals Aluminium Other (please specify) Tubes/Pipes With regard to the priorities of the Exports Department, in the first The vast majority of Exports Executives believe that Greece will see Aqua culture Fruits, Vegetables Cheese, Daily Oil-Petrochemicals PDO products Cotton All Other Responses place is the Identification and Assessment of distributors. Second 54.2 % the first signs of economic recovery after 2 years (46.6%) while a comes the Access to International market information followed 44.9% foresees recovery after 3 years. However, they are quite opti- Undoubtedly nowadays executives in Exports are required to manage by Product availability, Specialization of products and Back office Huge willingness is observed in exploring opportunities for relocation mistic regarding the positive contribution of exports to the coun- complex problems in an unstable and quite difficult environment. support. abroad (70.4% responded positively to this possibility). With greater try’s total recovery. More specifically 75.4% of respondents claim There are though certain reinforcers which can accelerate exports that exports will contribute significantly to the recovery of Greece and During the last year the performance of Senior Export Managers ease, the Exports executives would move to the nearest more familiar development and the research concludes that these reinforcers are: 83.9% agree that exports can be a leading contributor to the GDB of have been affected by Pricing pressures, Cost consciousness, Com- markets of Eastern Europe (71.8%). Furthermore other regions consid- Quality of products (50.8%), Access to emerging markets (43.2%), Greece in the next 5-10 years. petition, Recession and Restructurings. ered are: the Gulf region (67.9%), CIC countries (41.0%), Asia (37.2%) and Trend for Mediterranean diet (37.3%), Tourism experience on to a lesser degree in Africa and Latin America (24.4%). Finally respond- Greek products (36.4%), Skilled and available workforce (32.2%), A key topic is the key sectors where the major developments are The role of an Exports Management team is extremely crucial during ents have spotted those skills needed in order to achieve their career Product customization per market (26.3%), Government / banking expected and in that question respondents replied in Agricultural the recession. But which are the competencies required? Flexibility/ goals and the first two are related with their “own brand develop- support and subsidizing (25.4%). sector (78%), Energy sector (49.2%), Greek gastronomy (42.4%), Adaptability is by far the most important (56.8%). Other compe- ment”, in other words to increase the ability to become more visible in Services (31.4%), Industrial sector (25.4%) and Consumer Products On the other hand there are various obstacles which constrain the tencies are: Strategic orientation (45.8%), Customer orientation the market (69.3%) and to develop their own marketing plan (51.8%). (22.9%). Concerning the respective developments in product catego- development of exports in Greece with Bureaucracy rated as by far (45.8%), Multicultural experience (39.8%), Communication skills Last but not least the development of personal skills, the alignment ries, those are expected in Fruits/Vegetables (62.7%), Fish farming/ the number one obstacle. Respondents also mentioned other obsta- (33.9%) and Strong commercial/marketing background (31.4%). with Executive Search consultants, the development of technical Aqua culture (50.8%), Cheese/Dairy (37.3%), Pharmaceuticals cles such as lack of specialized exports marketing, not sufficient export skills and the enrichment of their academic background were also (28.8%), Oil/Petrochemicals (25.4%), Aluminium (20.3%). If it was required to rate the capabilities based on their importance, rated as quite import for career advancement. culture and experience, competition forces, cost issues and production the hierarchy would be as follows: Customer Service, Sales Man- capacity issues. agement, Marketing and Key Account Management. ExecutiveNewswire 06/12 3
  • 3. Chat with Nancy Mathioudaki, Partner On the other hand Mastiha is indigenous competition and currently is the number to Greece and there is no other place in the one Greek liqueur brand in exports. world that this unique aromatic raisin could be found. Do you market the brand differently in Greece than abroad? Skinos was launched in 2005 in Greece and soon enough became one of the fastest Exports marketing requires a level of Demetre Steinhauer, Managing Director growing brands in the spirits business in the adaptability to the needs and specifications of any given market. Within this perspective market. we always try to adapt our strategy to the Your decision to leave the corporate world: Exports started in 2006, initially in Europe local needs and to the profile of the market. I joined IDV Greece in 1994 initially in the and then in US, Canada and Australia. finance department and then moved into Barriers to exports: the marketing department as a Brand What does the brand stand for: The country’s of provenance brand equity, Manager. The ultimate definition of Skinos is truly in this case of Greece, is reflected on the a Mediterranean spirit. A contemporary product brand equity that is exported. In 1997 I moved in PILLSBURY (DIAGEO premium brand based on a unique subsidiary) as Market Manager for Haagen The truth is that the perception of Greece as ingredient –with great history- that Dazs business in Greece, Middle East & an exporting country is characterized by a flourishes on a small island of the east North Africa. My key responsibilities were to good range of authentic quality products. Mediterranean. develop the Haagen Dazs brand either by Red tape procedures is always an issue then setting up from zero or restructuring already Sales Channels: again with good preparation this can be existing organizations. Skinos has a wide distribution both in the easily resolved. Another significant barrier is In 2000, I made a shift in my professional retail as well as in the HoReCa market. weak support of exports from the state. career by joining the leading strategic Achievements of the brand so far in Greece: The perception of a Greek entrepreneur communications and public relations Skinos is exported in more than 15 markets abroad: agency in Greece, BELUGA & ASSOCIATES, with great success. Major markets for the I do not think that the Greek entrepreneur as a General Manager. At BELUGA & brand are US, Canada, Australia, Cyprus, is stereotyped abroad. I believe that Greek ASSOCIATES I had the chance to work with Lebanon, Switzerland and Germany. What is entrepreneurs are generally flexible and some of the major FMCGs and service amazing with the brand is that we managed, resourceful and if I had to point out a major companies of Greece as well as to be the in a very short period of time, to take the weakness then this would be the capacity leading communication partner on the brand beyond the Greek communities and to focus on our targets and build a plan to Volunteers Communication program of penetrate the local audiences on each of the achieve them. ATHENS 2004. above markets. I have always had an entrepreneurial Future challenges: Skinos is the only Greek liqueur that got the attitude as a professional but I made We have just launched the first Gold Medal at San Francisco World Spirits the decision to start my own business in Mediterranean value added sparkling water 2004 setting up, with my brother Alfred, with Mastiha, a product that we believe will CONCEPTS an imports / exports company in have a tremendous potential in the foreign the alcoholic beverages business. markets as well as in Greece. Leaving the “safety” and the structure of the Opportunities for Greek exports in general: corporate world was not an easy decision. I believe deeply on the potential of the Greek products as long as we, the exporters, History of the brand: understand the need to implement long We were always looking to build our own term brand building strategies and the brand in the world of spirits to drive our government employs contemporary exports business. techniques to support the exports. Mastiha liqueur was an unexploited Are your optimistic about the future of our territory, a rather forgotten category, mainly country? represented by some artisanal brands with The major pillar in entrepreneurship is poor presentation and non existent exports optimism, the faith that tomorrow things track record. will be better than today. From that point of view, I am passionately optimistic.
  • 4. A Success Story in Beauty. An article by Dimitris Vidakis, CEO By Andriana Theodorakopoulou, Consultant the first cosmetic worldwide based on to activate specific biological paths that the Nobel-awarded discovery of the enable cells to prolong their healthy Proteasome - a result of primary research life-cycle. Korres realizes science and on ‘Proteasome & Ageing’; the first natural technology today have made possible the cream to achieve higher scores on all use of several raw materials in a way that comparative crash-tests with the market’s allows us to develop clinically effective, top-selling anti-ageing creams. natural and sustainable formulations that are as good as conventional solutions yet The Korres portfolio now includes over more skin and environment compatible, The beginning 400 natural and certified organic products, without compromising on performance. with brand presence in 30 countries. In The Korres story begins at the oldest To that end, the company has just addition to stand-alone Korres stores – homeopathic pharmacy of Athens. George strengthened its anti-ageing and hair care 25 stores in cities such as Athens, Paris, Korres joined the pharmacy team in portfolio [2012 launches] consistent with Madrid and Singapore – products are also 1989 while still studying Pharmacology its continuous effort to introduce natural in exclusive department stores in Tokyo, and though skeptical at first about problem-solving products addressing key Los Angeles, Milan, Berlin, Sydney, homeopathy, he was soon overwhelmed concerns. In terms of its global presence, Hong Kong and in over 6,500 pharmacies by the power of natural ingredients. Korres is set to continue growing, through in its homeland, Greece. From one single Driven by his own passion and deep targeted initiatives focusing on its top pharmacy, one product and a team of two, understanding of herbs, George envisaged international markets, aiming to further Korres has grown to an over €40 million the development of a natural skincare strengthen the brand’s presence in both business (the company ended 2011 with line, which was realized soon after, led mature markets [US, UK, Germany, approximately €42.6 million sales). by the pharmacy heritage, his knowledge Spain] and those that present great and understanding of over 3,000 herbal Korres is currently developing its potential [Russia, Scandinavian countries]. remedies and his quest for a more natural diversified expansion abroad, moving approach. In 1996, Korres was born. The from the initial ‘global awareness’ phase Crisis brand’s simple philosophy was rooted to a deeper mature-market penetration Despite the adverse financial environ- in four core principles that remain the strategy. The brand’s natural retail ment, 2011 closed with sales and market same as in its early pharmacy days: environment due to its roots, herb heritage share growth [Pharmacy Network] in natural and/or organic ingredients; skin and research focus, is the pharmacy Greece for the KORRES Group - The and environmentally-friendly products; distribution network for markets where Group achieved a 6% sales increase clinically-tested efficacy; affordable natural cosmetics are predominantly in in Greece alone [Pharmacy network], and of interesting aesthetics. These core pharmacies. Due to the brand’s equity enhancing its market share by 50 bps, principles remain the same since the – natural and clinically efficacious, reaching 10% in 2011 vs. 9.5% in 2010. initial pharmacy days; and due to their ethical, pleasing to use, affordable and of Outside Greece, the Group has further universal appeal, they helped establish interesting design – Korres sits equally strengthened its international presence Korres as a global brand, despite not well in high-end, luxury department stores with its export sales increasing by 15% [in having an international customer in mind as well as specialised cosmetics retailers fact the sales growth for priority markets when it first started. and independent beauty/perfumery shops. such as Germany, Spain and Russia was In department stores, products are usually 18%]. The crisis is partly an opportunity in the natural cosmetics section or in the Today para-pharmacy area where available. mainly due to an exceptional shift in con- Korres grew into a respected brand by sumer buying behavior; not only because In some cases, the brand has managed focusing its research and development of the bias towards Greek brands but more to secure shop-in-shop areas within the efforts on addressing skincare needs with so because of the need for affordable and cosmetics hall. natural ingredients without compromising efficacious skincare; the number of con- the benefits associated with conventional sumers going to the pharmacy in search The future of affordable dermocosmetics - instead of skincare, and developing natural products to help solve conditions that traditionally Research will remain fundamental to the expensive, luxurious creams found in the require heavy chemicals. Within its 15 year company’s growth in terms of product selective market – is constantly growing. history, the Greek skincare brands count development; identifying natural ways three worldwide innovations including ExecutiveNewswire 06/12 5
  • 5. Out to lunch with Harris Pezoulas, President Overview of Greek exports and of yet our focus is in N. Europe and the US. Greek companies’ extroversion Our major markets are: Germany, UK, USA, Russia and Scandinavia. According to Nielsen Although Greece produces a wide variety statistics Gaea is: number 3 brand overall and of top quality food products thanks to the leading Greek brand in the olive oil category in excellent climate that makes the earth fertile, Germany, number 3 brand and leading Greek most Greek food companies until recently brand in the olives category in the UK, number were either trying to make some short term 1 brand in the olives category in Norway and profit by selling their products mainly bulk or number 2 brand in the olive oil category in were focused in the domestic market which Norway , number 1 brand in the organic olive Aris Kefalogiannis, CEO before the crisis used to be a very lucrative oil and organic olives category in Greece, market. Nowadays, a substantial number of number 3 brand in the olive oil category in good Greek companies producing excellent Russia, while it is the fastest growing brand in products realized that they cannot rely any the olive category in the US. more exclusively or predominantly to the Greek market for survival. At the same time Future challenges / opportunities for they realized that exporting is not easy, nor development can you develop distribution networks and Gaea is now expanding in Austria, Slovenia, sales internationally in a fortnight by a change Poland, Cyprus, China, Italy. Our goal is to gain in your priorities. The realities of the crisis wider market share in all other countries in will change mentalities, and will eventually which we do have presence as well as to enter create a dynamic group of Greek companies new markets such as the Balkan countries with strong export orientation and strategies and the Arabic peninsula. In addition, geared for the international markets. our company is now moving forward in Company presentation and expanding our range, entering into new, corporate actions abroad exciting product categories in cooperation with Greek companies and producers of high Gaea was founded in 1995 upon the quality products under our new concept realization that Greek agricultural food “cooperation – synergasia” and dual branding, products, despite their inherent high quality who are struggling to survive the collapse of with one goal – to create a basket of authentic and good taste, were absent from the the domestic market. Given Gaea’s interna- – quality Greek products and to promote the international markets. Our company’s vision tional distribution network, consisting of the best of Greece in the entire world. and mission is to offer high quality, authentic absolute market leaders in the distribution Greek products with the aim to make the Challenges for the exports’ of specialty food products in their respective brand name “Gaea” the leading Greek brand market, the company is working with other executives internationally synonymous to quality, Greek businesses that supply the very best The biggest challenge that an executive from authentic food products in developing joint traditional, authentic and innovative Greek Greece faces today in the international markets, ventures with them with a long term view specialty food products, promoting “meze” – is the poor image of Greece and the low morale of taking these products to the international the culture of sharing as the authentic Greek of Greeks, as a result of the economic crisis and market. At the same time Gaea keeps ex- Mediterranean culinary experience. Gaea sells the bad publicity on our country. panding the sales of its core product range, its products in most developed markets of the world and exports account for 82% of our The other major challenge relates to the growing our sales in all international markets company’s annual turnover. The other 18% short-termism of the strategies adopted by despite Greece’s poor image internationally of its turnover is achieved in the domestic Greek companies that have been spoiled in because of the crisis. market, where Gaea is the number one brand the past by the easy profits made in the Greek in the organic olive oil and organic olives market. On the contrary, export markets Ways to overcome the crisis category. Gaea manufactures all its products require long term strategy, consistency, reli- The deep economic crisis is the result of in its state of the art factory using the highest ability and focus on the values and goals of bad practices, consumerism and state quality natural and organic ingredients the company. bureaucracy and control of economic activity, available. All of our products are 100% natural plus a society that lost values and vision. The and free from additives or preservatives Current situation - impact of the reforms are an absolute necessity as well as supporting consumer wellness through a crisis on the specific sector the transformation of our society and the healthy tasty and balanced diet. Gaea has Gaea is seeing the crisis as an opportunity inspiration that a new vision and values will strong presence in most international markets to expand and assist other Greek businesses bring. If the reforms take place I believe that then Greece will positively surprise the world with strong and healthy growth.
  • 6. Discussion with Andriana Theodorakopoulou, Consultant Overview of Greek exports and of Greek companies’ extroversion Company presentation and corporate actions abroad Future challenges / opportunities for development Challenges for the exports’ executives Current situation - impact of the crisis on the specific sector Ways to overcome the crisis Konstantina Kallimani, Executive Director Every cloud has a silver lining; crisis has urged the Greek Greek Export Managers have the unique opportunity to entrepreneurs to «reinvent» their market position and, by cross the country’s borders and work in an international boosting their national identity, to make their entrance in the environment; however at the same time they are challenged foreign markets that are still fans of the Greek culture and nature. to enhance the level of their professionalism and become more Consequently, during the last years, Greek exports not only have they sophisticated for they are automatically considered as spokespersons of flourished but they have also made a small miracle in 2011 when the the Greek spirit and consequently any lack of professionalism from their export increase reached 37% while the value of Greek exports over the side will inevitably affect our country’s image in the global markets. same period was estimated at 22.4 billion Euros. This is a historic record, since Greek exports have never before surpassed 20 billion Euros. In the Financing difficulties and overall lack of liquidity due to forthcoming years, we expect this upward trend to be repeated with economic recession is a significant challenge for the exports. double-digit growth rates in Greek exports. Furthermore, the export enterprises face additional disincentives that prevent their smooth financial operation, the severe KALLIMANIS Group of Companies is a Greek corporation with bureaucracy being one of them. Currently, the main problem that an unrivalled reputation as a national leader in the Greek directly affects the liquidity of the exporting firms is the complex frozen fish and seafood market for more than half a century. procedures for VAT exemption and the delays of the repayment of the Today, the Group has 200 employees, headquarters and two factories VAT return. Moreover, the delay and inflexibility of customs procedures located in the city of Aegeon in Peloponnese, branches in Athens and is an equally important factor for the decrease of competitiveness of Salonika and annual turnover of 60m euro. Over the last few years, the the Greek products in the international markets, and, due to this, Greek Group has realised successful exports in both the retail and HO.RE.CA products become more expensive and business more unreliable channels that are expected to represent 15% of the annual turnover by because of the length and the low reliability of the procedures. 2012. The Group has already achieved a strong and holistic presence in Balkans and SE Europe, Germany, Italy, and Spain and prepares its The current Greek export model is irrelevant to modern entrance to new emerging markets. Regarding exports, KALLIMANIS requirements. Today, Greece is being asked to develop a new Group is investing in long term cooperation with reliable onsite agents strategy for its export policy; a strategy which will be aligned as well as in the branded demand of its export products. Its export with the new developmental model that is applied in the economy for plans include the launching of new products in the existing markets, the confrontation of the recession. The ultimate goal is to support the enhancement of the export activities and expansion in new markets. Greek companies, and within this frame Greece must develop new policy which should be primarily focused on removing administrative Greece has not yet fully exploited the export opportunities barriers to exports by simplifying legal requirements for export-related arising from the single market and SE Europe -an area of activities as well as by financing their extroversion. However, taking strategic importance to Greece and a main destination for its into consideration the unforeseeable exports that has embarked on a dynamic growth path, despite short- financial environment in term difficulties. Moreover, Greece has globally a strong national identity, Greece, Greek which, if stressed out by the marketing of their export brands, can entrepreneurs should be become a significantly competitive asset. In specific, regarding the food ready to lead their own sector there are significant yet unexploited opportunities to promote the way abroad based mainly Mediterranean diet in destinations such as Russia, USA and Canada. on their own forces. ExecutiveNewswire 06/12 7
  • 7. Panhellenic market. The elimination of these trade Exporters Association into the Greek Development Agenda the Topic of Extroversion, as the only and the barriers should be a top priority of every Greek government. Hopefully soon we will see some results. Christina G. Sakellaridis fundamental choice for the rebound and sustainable development. Cash flow, on the other hand is the main out to lunch with issue. Heavy taxation, delayed VAT refunds, There was a broad consensus, in a political, coupled by the problems of Greek private social and entrepreneurial basis, for the banking system consists a kind of a time Profile of PSE Nancy Mathioudaki, Partner importance of the support of export enterprises, in terms of transferring know- bomb threatening the exports growth. The NSRF (National Strategic Reference The Panhellenic Exporters Association how, of boosting cash flows and dealing Framework) 2007–2013, or ESPA can provide (PEA) was established in 1945 and with red tape barriers. useful tools in that direction. Programs What are the needed requirements to become one in exports are always the petroleum represents the entire body of Greek an exporting company (certifications, member- goods, but the big protagonist of 2011, was As a result of this consensus and the like “Extroversion & Competitiveness” Christina G. Sakellaridis Exporters. It is the main export and “Extroversion ECIO” are some good Born in Athens (Plaka) ships etc)? the aluminium, rising to the second place, entrepreneurial reflexes for survival, more organisation in Greece, and its members examples of funding export activities. The Studied Law at the Athens University and at the FACULTE DE DROIΤ Christina Sakellaridis: Today, it has been surpassing pharmaceuticals. Fish and rods of that 2.000 Greek companies tried for the are enterprises, cooperatives and European Investment Bank Programs will of Paris estimated that the export formalities involve steel-iron complete the TOP 5 and the rest 5 first time to export their products abroad organisations engaged in exports also be a great relief for export enterprises She speaks French and English fluently 5 different ministries, 28 departments and places belong mostly to the agricultural sector in 2010 and 2011. These companies either of various export sectors from all for the months to come. She is married with George Sakellaridis-businessman geographical regions of Greece organizations, and require almost 30 different and food. With the exemption of pipes, we find were focused in the domestic markets or in the TOP 10 ranking products like vegetables, are new, start-ups with international market FINANCIAL SECTOR ACHIEVEMENTS certificates, permits and approvals. This results Last but not least, effective ways to transfer Members of PΕΑ produce, manufacture apricots & cherries, cheese, cotton, olive oil and orientation. know-how especially to SMEs will also be an Chairperson of Board of MARGIN GLOBAL ASSET MANAGEMENT according to a research by the Pan-Hellenic MFMC [2011-present] and export a large variety of industrial furs. indirect boost of extroversion with long- Exporters Association, to an extra charge on Now we are estimating about 12.000 and agricultural products to practically President and CEO of INTERINVEST (One of first Investment the cost of production of exportable Greek Generally speaking we could point out as main companies trying to compete in the global term benefits for the Greek Economy. In this Companies in the Athens Stock Exchange) [1991- 2010] every country in the world. context, the PEA will put in to effect a big products of the levels of 15% of their value. exporting sectors, with the exemption of fuels, market each year. Former Member of General Board of the Bank of Greece [1994-2004] Contact with interested parties According to the World Bank, in 2009 the export foods & drinks, pharmaceuticals and construc- nationwide program of vocational training Co-Founder and Vice President of FACT HELLAS SA (1st Factoring abroad tion materials. What are the opportunities that Greece by the second semester of 2012. Enterprise in Greece) [1995-1997] of a cargo of Greek products required 20 days PΕΑ’s scope is to promote the interests of might demonstrate (medium term and long Co-Founder and CEO of ELLINIKES EUROPAIKES EPENDYSEIS and its cost was $ 1,153. The OECD member exporting enterprises, to bolster export Are you optimistic about our future in Greece (Investments and Tourism) [1989-1992] states’ averages are accordingly 10 days and What are the top 10 countries where Greece is term)? activity and to assist all interested parties highly accepted for its exporting products? given this unprecedented crisis? INTERNATIONAL TRADE ACHIEVEMENTS $ 1,032. ChS: Greece has some great advantages: its abroad in familiarising themselves with ChS: The French philosopher Emil Chartier President of Ch.G.S, Strategic Export Management & Business ChS: In 2011 there have been significant position between West and East, its role in Greek export production and in finding The consequence of these distortions is Development Consultants [1966- to date] changes in the TOP 10 export markets for the Med Basin, the climate and the people. used to say that “optimism is a matter of will”. the products they are looking for and the impaired competitiveness of Greek products Co-Founder and Vice President of INTRADE (Trading Company) Greek products. Italy has become the No 1 These are all factors of successful inter- We, the people of trade, are optimists by people or companies who sell them. over competing countries, but also overall [1997-1999] destination, overtaking Germany for the second national trade. Greece can trade with the nature and by trade. Furthermore the data deterioration of terms of trade, since the Exclusive representative of MARKS & SPENCER and JAEGER OF PEA is in a position to inform foreign time after 1945 (the first was in 2008) and world its renowned foodstuff and traditional of the Greek exports show a dynamic that corresponding distortions involve the import LONDON for Greece [1977-1986] importers about export opportunities Turkey, gaining 3 positions, has risen to the products, such as olive oil, feta cheese, fish, cannot be overlooked. Products of technol- of raw materials, the refinement and the re- INSTITUTIONAL ACHIEVEMENTS for all products exported by Greece third place, above Cyprus. In the 5th place we fruits & vegetables. Its soil is rich in raw ogy, know-how and expertise are steadily exportation of products. President of the Panhellenic Exporters Association (1992-to date) and to provide its services in arranging find the SUPPLY of SHIPS, that in international materials, such as aluminium. And it has also gaining shares in the world trade since 1988. meetings between interested enterprises The Panhellenic Exporters Association has trade terms consists of a totally differentiated proven that it is competitive in fields of high Greek foodstuff is strongly identified as part President of the Export Credit Insurance Organization-ECIO (1994- to date) and Greek exporters. For that reason already submitted proposals both to the market itself, pointing out the significance of tech, innovation and know-how. Renewable of the Med diet. Greek exporters have come it has launched: Τhe Greek product Ministry of Development and the Task Force for a long way in terms of branding, packaging Former President, Now Vice President of the Hellenic Foreign Trade the geographical position of Greece and its energy resources, pharmaceuticals, software Board-HEPO (2010- to date) Importer File Service. Greece, in order to facilitate external trade and advantages in maritime. applications and constructions expertise are and promoting their products. Member of the EURO 50 Group exports. some good examples of big Greek achieve- Bulgaria comes 6th, followed by the US, while Of course there is a lot more to be done. Member of the Greek National Exports Council PEA issues: Gladly, some of these proposals will be UK has dropped 3 places to 8th. The TOP 10 finds ments worldwide. Some should have been done years ago. Former Vice President (1987-1994) and Now Member of the Athens Chamber of Commerce and Industry (1994- to date) • Newsletters for the progress and prospects of the Greek implemented both to e-custom procedures also France (9th place) and Romania (10th), both We should never forget that 62% of Greek But as the Chinese say “the best time to exports Former Vice President of the International Chamber of Commerce- of ISISnet, starting from April 2nd 2012 and the losing one place since 2010. products are exported in developed coun- plant a tree was 20 years ago. The second • Alerts, Key Notes and Circulars on export issues ICC (1983-1994) Single Window for Exports by 2013. tries in the EU, almost 70% in the OECD best is now”. • Researches, Studies, Case Studies for goods and services, Former Member of Board of the Greek-Arab Chamber of Commerce By then, for an enterprise to export, the first member states. These are markets that select The only thing I would like to emphasize and Development (1994-2004) key markets What are the current trends within these turbu- step will be to enlist in the Chamber Commerce, their imports in a firm cost-value analogy. is that today exports are not a risk, they lent times? Furthermore, PEA undertakes DISTINCTIONS: to the Exporters Annex. In the Panhellenic are a wise entrepreneurial option and activities such as: ChS: Since 2009 when Greece experienced a What about the challenges? “Les insignes de Chevalier de l΄Ordre national du Merite”, by Decree Exporters Association everyone that is steep decline of its exports, losing in 12 months choice. They are the answer to the crisis of the President of the Republic of France, Nicolas Sarkozy (2009) • Networking and clustering businesses and promoting cooperation interested to be an exporter should address to time, all the gains from a 5year rise between ChS: A survey of the Panhellenic Exporters and the means to recovery. In the time “The International Chamber of Commerce Award”, for her services • Special events for the promotion of the Greek exporters our 24/7 Helpdesk, through our website www. 2004 and 2008, there has been a shift towards Association between Greek Exporters of information and IT, we possess the as Vice President of the ICC, 1983-2004 • Seminars, conferences and galas pse.gr . a new kind of openness of the economy, a new pointed out 3 main challenges for export necessary tools to find the right partners, to “The Europe 2003 Award”, established by the President of the • Meetings, consultations and round tables of exporting kind of what we call extroversion. enterprises: secure our payments and to fund our export Republic of France, Jacques Chirac and the European Counsil (2003) companies region, by exporting market and by product/ What are the top 10 exporting sectors? Have 1. Red tape barriers businesses. “Self Made Entrepreneur Award for 2002”, of the Athens Chamber service The crisis of the Greek economy has resulted 2. Cash flows of Commerce and Industry there been any significant changes / shifts within We at the Panhellenic Exporters Association • Vocational training activities to a significant drop of domestic demand and 3. Transfer of Know-How. “Woman of Europe Award”, by the Greek Committee (1994) the last couple of years? will stand side by side to each and everyone • Promotion of goods and services consumption. Greek enterprises of all sizes “Le Diplome d’ Honneur de l’ Ordre Europeen”, (Brussels 1998) ChS: Last year was also a period of changes faced the same dilemma: where and how do The red tape cost is estimated to 15% of the that wants to expand abroad, regardless of West Attica Rotary Club (1995) • Joint participation in Exhibitions, Conferences and Seminars in the ranking of export goods. Number we channel our products. It was the time when Greek products value, making them more company size, sector and experience. Athens – North Rotary Club (1993) • Access and support to UN and EU procurements the Panhellenic Exporters Association put expensive and less competitive in the global ExecutiveNewswire 06/12 9