1. TAJUK KURSUS : HOSPITALITI DALAM INDUSTRI PENERBANGAN
PRESENTER
: MOHD HASAN ZAIRI BINA BDUL LATIFF /
: NORLIZA BINTI MOHD ABDULLAH
PENGENALAN
Sebagaimanakitaketahui,
industripenerbanganmasakinisemakinbertambahbagaikancendawan.Dengankehadiranpelbagaisyarikatp
enerbangan,
sudahsemestinyapeluangpekerjaandiperlukanbagimemudahkanoperasidalamsesebuahorganisasi.
Dalamindustripenerbanganbanyakcabangdanperluang
yang
mungkingolonganmudakurangpendedahandanjugaapakahdiantaraperluang
yang
mampumerekamiliki.Pendedahan
program
iniadalahmembukamindagolonganmudabahawaperluangdalamindustripenerbanganadalahperluang
yang amatpositif.Kebanyakankitabahawapekerjaandalamindustripenerbanganbukanlahsesuatu yang
sukaruntukmerekaceburi, sepertimanakitaketahuikelayakkan minimum hanyalahSijilPengajian Malaysia
dengansyaratkreditdalamBahasaMelayudanInggeris.Kalaunakdibandingkandenganpekerjaanlainmungki
nsyarat yang diperlukanamatlahtinggidanketat.
Sebagaisasaran
kami,
adalahuntukmemberiperluangkepadagolonganmudabahawasanyaperluangpekerjaandidalamindustripen
erbanganadalahperluang
yang
paling
banyakdandiperlukan,
bah
kanbukansahajasebagaiPramugari/PramugaramahupunJuruterbang.
OBJEKTIF
Memberiperluangkeduakepadaparapesertadiamanamerekabolehdanberpeluangberkhidmat
industridenganhanyakelayakkan
SPM.Maklumlahadadikalanganmerekatidakmahulagimeneruskanpengajiandenganalasan
tidakberkemampuandarisegikewangandanjugamemenuhisyaratuntukmeneruskanpengajian.
Dengandoronganini,
merekamampumengubahnasibdanmungkinmampumelanjutkanpengajiankeperingat
demi mencapaicita-cita.
yang
di
,bosan,
lebihtinggi
PROGRAM YANG AKAN DIDEDAHKAN
1- Pengenalantentangindudtripenerbangan yang terkini
2- Jenis-jenisdanperluangkerjaya yang ada di industri
3- Teknik-teknikmengemaskini RESUME, persediaanuntuktemudugadanSoalan-soalan
mungkindipersoalkan.
4- Teknik Grooming, Etikaberkomunikasi, dan Gaya pernampilan
5- AsasKhidmatPelanggan yang berkualitidankepentingannya
BAHASA PENGHANTAR
BahasaMelayu&Inggeris
JANGKA MASA KURSUS
yang

2. 1 Harisahaja( 9.00am– 5.00pm )
YURAN
RM600.00 sahaja.
COURSE TITLE :PERSONAL GROOMING AWARENESS AND ITS IMPORTANCE
PRESENTER
: NORLIZA MOHD ABDULLAH
INTRODUCTION
Grooming is the process of making yourself look neat, tidy, attractive and pleasant. It can influence
others on their perception about you. Some of the perceptions people can form solely from your
appearance are: Your Professionalism, Level of Sophistication, Intelligence, and Creditability to name a
few. This course will create awareness on the importance of good and exceptional personal grooming by
guiding the participants the knowledge and skills required to project a professional image and build up
the confidence level in them be it at the institution, social or at work environment.
COURSE OBJECTIVES: At the end of this course, the participants will be able to:
Understand the importance of grooming and how they can practice good grooming habit
Practice good personal hygiene
Have a good dress sense, choosing the right clothes and colors for the right occasion.
Understand skin type and care
Know the usage of make up tools and its application
Avoid grooming blunders and gaining respect in their grooming and dressing sense
COURSE OUTLINE: MODULE 1 – What is grooming and Its Importance
Impact of Grooming “ First Impression is the Lasting Impression”
MODULE 2 – Aspects of Grooming
Overall Cleanliness
Hair, Nail, Teeth, Attire/Uniform, Skin care, Make-Up
MODULE 3 – Dress For Success
What to Wear- The Do’s and Don’ts
Clothing Tips for Ladies and Men
Shoes, Accessories
MODULE 4- Personal Hygiene
MODULE 5- Basic Skin Care and Make Up
How to choose Skin Care Product on different Skin Type
Ways to apply skin care
How to apply make up for different occasion
METHODOLOGY:
Lectures - conducted in Bahasa Malaysia and English
Activities

3. Role Play
Class and Group Discussion
Video
Course Duration 1 day (9am to 5 pm)
Fees RM 600