8. User Experience: What is it?
• <> User interface
• Experience in completing a task or business process
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9. UX is about People
User Experience
=
People Emotions
If there is one thing IT (techies) are not good at, it’s dealing with
people and there emotions …
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10. UX is like chess
What is going to be your next move
• Anticipate
• Incorporate
•UX is part of the design fase
•What about ERP?
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11. Recognizable?
Receive
mail or form
Navigate to
page
lookup data
Navigate to
other page
to enter
data
Navigate to
other page
to submit
process
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Navigate to
page to see
result
Result: Not a happy user, not an efficient process
From a technology point of view everything works fine
12. Traditional Oracle Apps
• UX was never a discussion
• Focus on functionality, integration, extension
• Applications were mainly build for registration
• Applications were mainly build for back office users
• Applications are data driven
• Applications are build bottom-up
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13. So why a lecture on Apps UX?
• Who are my users?
• Back office
• Employees
• Managers
• Customers
• Experience is bound to expectations
• Expectations revert from the way we are used to work with
other “tools”
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14. So what tools do we use?
• Managers
• Excel
• BI
• Mail
• Employees
• Mobile Apps (at lease with a same look and feel)
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15. What differs these users?
• Simplicity
• Intuitive
• Availability
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17. PeopleSoft HCM 9.2 Executive Summary
PeopleSoft HCM focus on Simplicity, Productivity, and Lower
Total Cost of Ownership, by delivering simple, streamlined
business processes with embedded information.
Employees can complete their transactions quickly, access the
information they need without interrupting their transactions,
and can complete their tasks without requiring assistance.
Managers are alerted to the tasks that need their attention
and can complete those tasks efficiently, allowing them to be
more productive.
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18. Revolution in current applications
• One-way traffic changed to two-way
• Application is now telling us what needs to be done:
• Dashboards
• Notifications
• Embedded analytics and drilldown
• Contextual data
• Related actions
• Minimize use of menu/navigator
• Global search
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