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When Anecdotal Data is Not
Enough
Measuring the Value of the Visual Practice, Why and How.
Heidi Forbes Öste, PhD Candidate (Global Social Strategist & Visual Practitioner)
presented at International Forum for Visual Practitioners
New York City, 25 July 2013
2013©HeidiForbesÖste,2BalanceUAB
2013©HeidiForbesÖste,2BalanceUAB
What We Know/ Feel / See
-- 140 characters versus 1000 words --
2013©HeidiForbesÖste,2BalanceUAB
The Magic
8585%
Why it Works
apple
AppleApple
2013©HeidiForbesÖste,2BalanceUAB
 Multiple sensory interactions
 Lead to greater understanding
 Leads to stronger memory retention
 Also leads to innovative ideas on change
and opportunities for improvement
Visual Practice: forms share common values
2013©HeidiForbesÖste,2BalanceUAB
Visual Practice: A Shared Lexicon
2013©HeidiForbesÖste,2BalanceUAB
Lexicon created by Heidi Forbes Öste as part of report on the Value of Visual Practice 2013 (http://forbesoste.com/research)
Based on definitions used by The Grove, AlphaChimp, The Art of Hosting, Chaos Pilots, World Café and Doodle Revolution
@rohdesign
@forbesoste
Sketchnotes:
-personal notes Capturing perspective
-Notebook or Tablet
2013©HeidiForbesÖste,2BalanceUAB
Graphic Recording:
-Capturing Speaker, dialog or group for purpose of shared Understanding &
Memory
-Large Scale or Digital
2013©HeidiForbesÖste,2BalanceUAB
Graphic Facilitation:
- Facilitating meeting +/- process to improve collaboration & understanding of
common purpose
- Large Scale Imagery for Big Picture thinking
2013©HeidiForbesÖste,2BalanceUAB
Strategic Visualization:
- Using graphic facilitation techniques for strategic processes: Change
Management, Visioning, Organizational Development
- Large Scale
2013©HeidiForbesÖste,2BalanceUAB
2013©HeidiForbesÖste,2BalanceUAB
Survey: Global Participants
The Survey: Capturing Demographics
2013©HeidiForbesÖste,2BalanceUAB
understand
your data &
validate your
results
2013©HeidiForbesÖste,2BalanceUAB
Survey Results: Value of Practice:
80+%
More effective than
traditional meetings
in all
Categories!
(even when
filter out
Practitioners
responses)
2013©HeidiForbesÖste,2BalanceUAB
Survey Results: Value of Methods
90%
client
satisfaction &
exceeded
expectations
Room for
Improvement:
*Educate
clients on use
of charts and
visuals!
*Need more
practitioners!
More Data is Needed
2013©HeidiForbesÖste,2BalanceUAB
2013©HeidiForbesÖste,2BalanceUAB
Collect, Share Data to Grow the Visual Practice
Survey & Intro live at:
http://forbesoste.com/Research
Share with clients to aggregate feedback
Your are welcome to use the research and data,
please simply cite your sources!
Found new research? please share it!
info (at) forbesoste.com

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Validating the Visual Practice

Notas del editor

  1. There are no shortage of ideas, it is understanding how to express them, and refine them to communicate them clearly and turn them into something that is the challenge.
  2. The magic 85%of the population being visual thinkers is a statistic that everyone uses but nobody knows where it comes from Originally a study on a group of engineering students. Study quoted by department of labor without citation and thereby generalized.
  3. Multiple sensory interactions with a thing, a place, a concept, provide better understanding then memory and ability to creatively discover new ways to look at it, improve on it, … See, feel, taste, smell, à enable us to recognise it in the abstract (a line drawing) or words written on a page, Attaching it to an emotion makes in contextual (memory), the spoken word Place Theory: understanding from the point of stimilating you multples
  4. The visual practice that I will be explaining today and presenting in a workshop tomorrow has many different schools and methods but they all share some common values. They all require deep listening for key points Capturing key point without paraphrasing Creating something visual providing clarity for the complex Clustering information for better understanding Structuring for better and clearer action
  5. Personal notes taken in a notebook or tablet Sketchnotes Doodles Visual Note-taking
  6. Capturing content of a speaker or group for the purpose of shared understanding and learning – large scale or digital Visual Scribe Graphic Recorder Visual Harvest
  7. Using large scale imagery, facilitation of a meeting and/or process to improve collaboration and understanding of common purpose or goal through big picture thinking. Graphic Facilitation Explicit Group Memory
  8. Using graphic facilitation techniques for strategic purposes: change management, visioning, organizational development. The example here being David Sibbet, founder of the Grove, and one of their templates for strategic visualization processes.
  9. Remember that the ones who make the decision as to whether your work is included in the budget (holding the purse strings) may have NO experience with the Visual Practice and/or its benefits. The more data you can provide to prove its efficacy and how it will SAVE them money or even better MAKE them money, the better.
  10. The visual practice that I will be explaining today and presenting in a workshop tomorrow has many different schools and methods but they all share some common values. They all require deep listening for key points Capturing key point without paraphrasing Creating something visual providing clarity for the complex Clustering information for better understanding Structuring for better and clearer action