http://hclte.ch/If33g9 - IT Management Tools http://www.hcltech.com/ - More on HCL Technologies With several organizations increasingly depending on Mainframes for their mission critical data and applications, the technology is definitely witnessing a strong comeback. Find out how HCL's Agile Managed Mainframe Services provide the much needed skills and expertise to manage this resurgent technology.

1. Only exceptions could challenge ageing
It is one of them
We call it
Mainframes
Rationalized for Optimized usage
www.hclisd.com

2. The “Big Iron” is witnessing Re-surgence
Mainframe Becomes Mainstream
“
“
It’s challenging to get your hands dirty on the ‘Big Iron’. Yet, Mainframes today are
the most preferred data servers for even the most technology- savvy organizations.
Mainframe now runs about
80 percent of the world's mission- Interestingly, the amount of work Mainframes are doing around the world is
critical data & applications increasing. That’s right! Though the number of Mainframes being used has dropped
- Aberdeen Research over the past years, but the amount of processing they do is increasing. Most of the
major Banks, Insurance companies and large Government departments in more
Industrialized countries have Mainframes supporting their businesses.
Deal with
The Mainframe Maze
Fixed Cost of
Mainframe
Mainframe costs are
higher when it is fixed.
Some Key Challenges The cost varies in a step
function & is not truly
variable with changing
business needs.
Shortage
of Skills
The ‘graying’ of Mainframe
support skills. Quality people
with Mainframe skills
becoming harder to find.
Training of these resources is
expensive and becoming
unaffordable.
Inadequate
quality of
Innovation services
Fragmented Processes & un-
Keeping up with the latest optimized Tooling & Utility
Mainframe technologies & portfolio.
constant innovation is a Increased regulatory pressures
nightmare. and compliance penalties
requires fool-proof audit
procedures.
Higher
TCO
High cost of ownership -
Mainframe processors are too
expensive.
Mainframe hardware &
software ownership represents
70% of the overall TCO.
Sub 2000 MIPS are costlier to
operate.

3. We solved the Maze
Mid Market clients normally have limited Mainframe shops and
cannot take advantage of economies of scale. This segment also draws
limited special pricing support from ISVs & key players, hence
making Mainframe operations expensive.
HCL’s Agile Managed Mainframe Services provides the above
benefits through the following enablers:
Our Enablers
1 Software & Hardware Factory Model
4 Tier III+ equivalent enterprise class facility in Parsippany, NJ, US
World class
Highly leveraged shared delivery platform
4
4 client MIPS to garner volume discounts
Aggregate
Strategic partnerships with ISVs like CA, BMC, Serena & IBM to lower the software spend through HCL agreements
4
4 approach & client retains the flexibility to choose the software to run its business
No Key-Hole
2 Operational Excellence
HCL holds the most congenial combination of operational excellence & Mainframe skill expertise. HCL
gives you the much needed robust governance framework along with the continuous improvement of the
processes.
Improvement Proce
ous sse
nt inu s
Co Global Delivery Model
Ready to Use, Standardized &
Integrated Tooling Infrastructure
Process Alignment to ITIL V3
Unified and transparent reporting on
KPI’s through MyDashboardTM
Shared Services
Immediate technical and people
resource ramp-up and ramp-down capability
SOP’s & RunBooks
Root cause Analysis
Best of Breed ITIL based
Service Management Toolset
Role Based Skill Stratification

4. 3 Transformational Capabilities
HCL follows & delivers the Structured Transformation approach with True Partnership mindset. This is achieved through a
well laid out Application Modernization roadmap & Workload rationalization methodology.
Wav Apps & Infra
e0
Infra
Wave 1
Wave 2
Wave 3 Wave 4
MIPS
System and Application Application level
Determining Subsystem level Optimization Workload
Exact MIPS level Optimization through Rationalization
Utilization Optimization through Batch Application
(Infra) Optimization Consolidation
Time
Agile Managed Mainframe
The HCL Approach
With a belief in ‘Doing things differently’, HCL’s “Agile Managed Mainframe Services” framework is nimble and adaptable
to changing business requirements and rationalized for optimized usage of MIPS delivered through a highly leveraged
automated utility environment.
HCL’s Agile Managed Mainframe Services enables Enterprises to lower TCO, increase quality of service, convert fixed cost
to variable cost, and provide the much needed skills and expertise to manage it.
Traditional HCL HCL
Approach Way Enablers
Dedicated Computer Infrastructure Shared/ Designated compute infrastructure Strong Shared Delivery experience.
for managing Mainframe Applications separated by LPAR’s Utility Model
Un-optimized MIPS consumption across MIPS consumption tied to business Workload Rationalization MethodologyTM
applications requirements. Point Performance Tuning Solutions.
Little/ No usage of specialty processors Leverage specialty engines wherever possible Tools/ experience to identify the
workloads utilizing specialty processors.
Mainframe used for managing Legacy Mainframes used for managing legacy & Strong skills for managing Enterprise
workloads new workloads based on ROI & TCO & Linux Applications on Mainframes.
Services delivered through onsite Services delivered through combination of Global Delivery Centers
dedicated staff, underutilized and shared & designated resources Shared factory Setup
expensive Resources leveraged through Global set-up’s
Specialized resources on the verge of Leverage innovative platforms that can HCL- CA Mainframe 2.0 Partnership
retirement, Grey Exodus simplify mainframe management for less
experienced IT staff
No visibility in consumption, costs KPI reporting on performance parameters HCL myDashboard™ Service
Reporting & Analytics
High Mainframe software costs Standardization & Rationalization. ITSA™ Service Assurance Practice
Portfolio Optimization

5. HCL’s Mainframe Practice
ISO9001
Partnerships Certifications Certified, CMM5,
Bs7799 Certified
@IAT – Inventory Migration Factory
Frameworks & APO SEEC Analysis Impact In-house Migration
SDAM Service
Solution Sets Analysis Toolset toolsets
Enabling
Application Portfolio Optimization, Application Development, Support and Maintenance
Service Offerings Migration, Modernization, Re-engineering, Performance Optimization, Infrastructure Mgmt. &
Provisioning
HCL’s technology heritage has given it strengths, particularly in custom application development
Analyst Recognition and management (ADM). HCL also has particular strength in legacy application management,
with strong Mainframe development skills and resources. - Gartner
“I would rate HCL very high vis-à-vis its competitors! The quality is unquestionable. Rating on a
scale of 1-10. I would say it is probably 8. What is more important is the consistency of
Customer Recognition performance which we highly value.” - Jeff Carlson, CIO, Fortune 50 Insurance Provider
Case Study Leading Toys Retailer in US
Client Challenges Technical Environment
4 Operations Mainframes
High cost of Platform: IBM Z9 Machine with all general processors
4
4 on Mainframes
Fixed costs 4 Leading Toys Manufacturer has deployed the
Applications:
Lack of In-house skill set to support
4 Mainframe for an Integrated Retail management application
Mainframes 4 CA Toolset
Tools: IBM,
Scope of Services
System Administration Operations Production Support and Control
4 the OS and other
Support of Console Monitoring and
4 Job monitoring and resolving the
4
S/W running on Mainframe Alert Management abends at second level
Storage Administration
4 Network Monitoring
4 4 troubleshooting &
Batch abend
4 upgrade operating
Maintain / 4 Management
Tape Library escalation
systems and other OEM 4 Management
Print Service Key Performance Indicator production
4
software to remain at process and reporting
support levels Defining various rules in OPS/MVS
4
HCL Solution Benefits
New Mainframe build at HCL Datacenter
4 4 Savings & Reduced TCO of Mainframe
Guaranteed
4 enterprise class machine
Latest Z10 Operations through workload modernization
Transformation of workloads using specialty processors
4 4 pricing solution linked to business needs
Utility based
Standardization of toolsets to reduce ongoing support
4 Year on Year reduction in costs due to Process
4
costs Improvements & Automation
4 support – Monitoring, Break fix support,
End to End Globally Leveraged Manpower & Skillset to ensure
4
System Administration and Production Batch Jobs optimized & cost effective delivery

6. Integrated Operations
Management Services
Green Datacenter Managed Mainframe
Services Services
End User Cross Functional
Computing Services
Network Services Security Services
Industrialized IT Management
Optimized | Flexible | Centralized & Standardized | Business Aligned
www.hclisd.com