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Sales & Marketing Best Practices Matt Heinz President, Heinz Marketing Inc [email_address] @heinzmarketing
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Prospect Engagement Funnel Active Sales Cycle Channels: CRM, 1:1  Goal: Sell New Customer Drip Marketing Channels: Email Newsletters, CRM System Goal: Drive Active Prospects Network / Open Community Channels: Twitter, Facebook, Blog, LinkedIn Goal: Drive Registration Network-exclusive access to content Value-added special offers Discovery events White papers, top ten tips, etc. Testimonials, Success Stories Profile-Specific Messages New product/service offers Referral & Tell-a-Friend Offers Network / Community Invites New Opportunity Alerts 1:1 with Existing Customer In-Market Events Next Step Accelerator Ideas Customer Targets (based on persona profiles)
Calculating what you need Assumptions Product A ASP $  15,000  Product B ASP $  50,000  Opp/Close % 33.0% Lead/Opp % 10.0% Product A CPL $  15  Product B CPL $  35  Q1 2010 Q2 2010 Q3 2010 Q4 2010 TOTALS Product A Sales # 50 56 63 69 238 Product B Sales # 8 9 10 11 38 Total Sales # 58 65 73 80 276 Product A Sales $ $  742,500  $  841,500  $  940,500  $1,039,500  $  3,564,000  Product B Sales $ $  412,500  $  453,750  $  495,000  $  536,250  $  1,897,500  Total Sales $ $1,155,000  $1,295,250  $1,435,500  $1,575,750  $  5,461,500  Product A Pipeline # 150 170 190 210 Product B Pipeline # 25 28 30 33 Total Pipeline # 175 198 220 243 Product A Pipeline $ $2,250,000  $2,550,000  $2,850,000  $3,150,000  Product B Pipeline $ $1,250,000  $1,375,000  $1,500,000  $1,625,000  Total Pipeline $ $3,500,000  $3,925,000  $4,350,000  $4,775,000  Product A Leads 1500 1700 1900 2100 Product B Leads 250 275 300 325 Total Leads 1750 1975 2200 2425 8350 Product A Lead Budget $  22,500  $  25,500  $  28,500  $  31,500  Product B Lead Budget $  8,750  $  9,625  $  10,500  $  11,375  Total Lead Budget $  31,250  $  35,125  $  39,000  $  42,875  $  148,250
Customer targets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The buying progression Solution Problem/Pain Objective/Outcome
Messaging development ,[object Object],[object Object],[object Object],[object Object]
Diagnostic selling ,[object Object],[object Object],[object Object],[object Object]
Content strategy ,[object Object],[object Object],[object Object],[object Object]
Planning content Theme 1 Week 1 Theme 2 Theme 3 Theme 4 Week 2 Week 3 Week 4
Editorial calendar example
Social media for sales ,[object Object],[object Object],[object Object],[object Object],[object Object]
Search Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Offer Strategies ,[object Object],[object Object],[object Object],[object Object]
Web events ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Trade show best practices
Strategy before the show ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tactics before the show ,[object Object],[object Object],[object Object],[object Object],[object Object]
Booth Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object]
Booth Bad Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other Considerations ,[object Object],[object Object],[object Object],[object Object]
Sales & marketing alignment ,[object Object],[object Object],[object Object],[object Object],[object Object]
Leads & Opportunities
Six reasons why your sales (might) suck ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
9 alternatives to cold calling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When prospects go dark… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Post-Sale ,[object Object],[object Object],[object Object],[object Object]
Questions?

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2011 Sales & Marketing Best Practices

  • 1. Sales & Marketing Best Practices Matt Heinz President, Heinz Marketing Inc [email_address] @heinzmarketing
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  • 3. Prospect Engagement Funnel Active Sales Cycle Channels: CRM, 1:1 Goal: Sell New Customer Drip Marketing Channels: Email Newsletters, CRM System Goal: Drive Active Prospects Network / Open Community Channels: Twitter, Facebook, Blog, LinkedIn Goal: Drive Registration Network-exclusive access to content Value-added special offers Discovery events White papers, top ten tips, etc. Testimonials, Success Stories Profile-Specific Messages New product/service offers Referral & Tell-a-Friend Offers Network / Community Invites New Opportunity Alerts 1:1 with Existing Customer In-Market Events Next Step Accelerator Ideas Customer Targets (based on persona profiles)
  • 4. Calculating what you need Assumptions Product A ASP $ 15,000 Product B ASP $ 50,000 Opp/Close % 33.0% Lead/Opp % 10.0% Product A CPL $ 15 Product B CPL $ 35 Q1 2010 Q2 2010 Q3 2010 Q4 2010 TOTALS Product A Sales # 50 56 63 69 238 Product B Sales # 8 9 10 11 38 Total Sales # 58 65 73 80 276 Product A Sales $ $ 742,500 $ 841,500 $ 940,500 $1,039,500 $ 3,564,000 Product B Sales $ $ 412,500 $ 453,750 $ 495,000 $ 536,250 $ 1,897,500 Total Sales $ $1,155,000 $1,295,250 $1,435,500 $1,575,750 $ 5,461,500 Product A Pipeline # 150 170 190 210 Product B Pipeline # 25 28 30 33 Total Pipeline # 175 198 220 243 Product A Pipeline $ $2,250,000 $2,550,000 $2,850,000 $3,150,000 Product B Pipeline $ $1,250,000 $1,375,000 $1,500,000 $1,625,000 Total Pipeline $ $3,500,000 $3,925,000 $4,350,000 $4,775,000 Product A Leads 1500 1700 1900 2100 Product B Leads 250 275 300 325 Total Leads 1750 1975 2200 2425 8350 Product A Lead Budget $ 22,500 $ 25,500 $ 28,500 $ 31,500 Product B Lead Budget $ 8,750 $ 9,625 $ 10,500 $ 11,375 Total Lead Budget $ 31,250 $ 35,125 $ 39,000 $ 42,875 $ 148,250
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  • 6. The buying progression Solution Problem/Pain Objective/Outcome
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  • 10. Planning content Theme 1 Week 1 Theme 2 Theme 3 Theme 4 Week 2 Week 3 Week 4
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  • 16. Trade show best practices
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