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Using Thought Leadership to
       Drive Demand
3 reasons why educating your prospects is the best
           way to get great customers


  Jessica Davis, Marketing Operations Manager
 Alexandra Evans, Marketing Programs Manager
                     Avalara

                                              #MMR
Challenge: Broad Reach to SMB Market

                Target
                • Sales tax and compliance automation
                • Cloud-based solution
                • Target audience =
                    • Accountants, Finance and IT Execs
                    • Companies with < $250 million in
                      revenue; most < $50 million



                                                   #MMR
Previous Tactics: Product Focused
                Subject Line: Simplifying
                Sales Tax for QuickBooks
                Users

                CTA: Join our webcast and
                learn how to automate
                sales tax in QuickBooks.




                                            #MMR
New Tactics:
   Thought Leadership Series
Educational Content, Target Market Focus




                                           #MMR
The New Way: Focus on Audience Interests

                    Subject Line: Confessions
                    of a (former) auditor

                    CTA: Register now and
                    submit your questions –
                    the top questions will be
                    shared with our listeners.




                                                 #MMR
Results! An Inside Look

  Leads: 200%        Closed Deals:
    Growth         150% Above Goal




 Revenue Impact:
                        Text
 150% Above Goal



                                     #MMR
Reason #1: Establishes Credibility


  Demonstrates
expert knowledge   Provides “insider”
                      perspective        Offers real-world
                                          scenarios the
                                        audience relates to




                                                       #MMR
Reason #2: Broadens Message

                    Broadens
                  audience reach
                                   You’re perceived
Content is King                      as a valuable
                                       resource




                                                 #MMR
Reason #3: Builds Customer Loyalty


 Reinforces buying
decision for existing      Services the
                        account in a more   Informs customers
     customers
                          relational way     in a way that can
                                            setup add-on sales




                                                          #MMR
#MMR

 Questions?

Jessica Davis                  Alexandra Evans
Marketing Operations Manager   Marketing Programs Manager
jessica.davis@avalara.com      alexandra.evans@avalara.com

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Avalara's Case Study on Using Thought Leadership Content to Drive Demand - 2013 B2B Modern Marketing Roundup

  • 1. Using Thought Leadership to Drive Demand 3 reasons why educating your prospects is the best way to get great customers Jessica Davis, Marketing Operations Manager Alexandra Evans, Marketing Programs Manager Avalara #MMR
  • 2. Challenge: Broad Reach to SMB Market Target • Sales tax and compliance automation • Cloud-based solution • Target audience = • Accountants, Finance and IT Execs • Companies with < $250 million in revenue; most < $50 million #MMR
  • 3. Previous Tactics: Product Focused Subject Line: Simplifying Sales Tax for QuickBooks Users CTA: Join our webcast and learn how to automate sales tax in QuickBooks. #MMR
  • 4. New Tactics: Thought Leadership Series Educational Content, Target Market Focus #MMR
  • 5. The New Way: Focus on Audience Interests Subject Line: Confessions of a (former) auditor CTA: Register now and submit your questions – the top questions will be shared with our listeners. #MMR
  • 6. Results! An Inside Look Leads: 200% Closed Deals: Growth 150% Above Goal Revenue Impact: Text 150% Above Goal #MMR
  • 7. Reason #1: Establishes Credibility Demonstrates expert knowledge Provides “insider” perspective Offers real-world scenarios the audience relates to #MMR
  • 8. Reason #2: Broadens Message Broadens audience reach You’re perceived Content is King as a valuable resource #MMR
  • 9. Reason #3: Builds Customer Loyalty Reinforces buying decision for existing Services the account in a more Informs customers customers relational way in a way that can setup add-on sales #MMR
  • 10. #MMR Questions? Jessica Davis Alexandra Evans Marketing Operations Manager Marketing Programs Manager jessica.davis@avalara.com alexandra.evans@avalara.com

Notas del editor

  1. A company&apos;s credibility often determines success or failure
  2. Really!? You&apos;re not going to try and sell me something?