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I. Overview
Smart Quadrant Management System for Quadrant Community Policing
GIS
Incident
Report
Mobile Phone:
SMS/MMS, Image,
Video
Fixed Phone
Sensors
Web
SNS
Smartphone App
ARS
Recording:
Call and
Screen Log
CCC
CMS
PBX:
Services: basic,
grouping, and
personal
Mobile
Location
Info.
SMART MOBILE SYSTEMMobile
Operator
Mobile System
EXTERNAL
INTERFACE
DISPATCH &
INFORMATION
STATISTICS &
INFORMATION
WCMD AND
OTHER ORGS.
QUADRANT POLICE/PATROL
STATION
VNPDS & VIDEO
FEED
CCTV
PTZ CONTROL
VIDEO FEED
& PLATE #
VNPDSAVLS/APLSLBSG GIS DBMS
WCMSIMSQMS MULTIMEDIA
DISTRIBUTION
SYSTEM
GISDTS
RADIO BASE
DISPATCH &
INFORMATION
FIELD REPORT,
VIDEO FEED, ETC.
VNPDS & VIDEO
FEED
1. Qudrant Management System (QMS)
1) Call Management System (CMS)
Offer Location
Info. (Fixed/Mobile)
Request Location
Info. (Fixed/Mobile)
Incident call
Mobile
Fixed
Police HQs
IP-PBX CTI
Server
DBMS
Location
gateway Mobile/Fixed Operator
Location Platform
DBMS
Quadrant Mobile
Location Tracking
Direct Routing Location
Info to find the matched
quadrant
911
Directly 911emergency calls to Quadrant
Request the nearest Quadrant mobile
to cooperation
Request coordination to response crimes
Quadrant 10
Quadrant 11 Quadrant 12
CMS multimedia reporting and distribution system interfaced with SMS, Web, App and etc. for
managing call response information. It record voice of a caller and screen log, routing the crime
calls to Quadrants, Organizing the neighbor Quadrant and etc.
•Organizing resources
•Resources location
Func 5 Response Management
•Routing
•Distributing
Func 4 Call Taking and routing
•Voice
•Screen log
Func 3 Recording
•Distributing Integrated reports
•Managing call information
•Acquiring location information
•Managing call response information
Func 2 Multimedia Distribution
•SMS, MMS, SNS, Web, etc.
Func 1 Multimedia Reporting
 Quadrant Call Taking and Response Management
Multimedia
SMS
MMS
SNS
WEB
2) Location Based Service Gateway (LBS GW)
LBS provides the location of a caller by mobile and landline phone to Quadrants to dispatch
field agents or patrol vehicles nearby the location.
CCC
LBS GW
Mobile operators
Mobile phone number
Location coordinate
• cell ID
• GPS
Mobile subscriber
Call
Quadrants
Smart Hand-
held devices
1
2
3
4 Caller
•Telephone directory management
•Location allocation to mobile operators
•Geo code management
•Caller information management
•Location information search history management
Func Location information
 LBS GW flow *** Prerequisite: Location Platform of mobile phone can be identified when subscribed mobile
operators have location base service platform in their mobile service. So our system can only give
the location gateway system to collect the caller’s location from mobile operators.
3) Automatic Vehicles and Personnel Location tracking system (AVL/APL)
AVL/APL provides the location of the patrol car, police officers and special resources. The
location appears on the GIS and with that it gives the dispatch command to the nearest
resources. The main process is to give dispatch command to the closest resources.
Call & Command Center
Dispatcher Desk
CAD GISPhone
AVL/APL Server
Patrol Cars
Radio
Location
Info.
Location
Info.
Location
Info.
3G
Radio
Special resources
Police officers
Radio
•Setting the transmission cycle from AVL/APL to server
•Setting the communication method between AVL/APL and server
•Interface with location information of the vehicle/police officer and Digital map
•Displaying the Quadrant resources location on Digital map
Func Location tracking
1㎞
0.3㎞
 Process of AVL/APL  select of dispatch command
Current location of patrol resources
Dispatch command
4) Information Management System (IMS)
Module1. Task management System (TMS)
TMS creates the prevention and deterrence, co-responsible activities, and, response activities
list of Quadrant; and allocates the quadrant activities to the specific Quadrant depending on the
Quadrant mission.
Quadrant task items
•Educational campaigns
•Products recovery
•People control
•Disarm civilian heart
•Concerts for life
•Drug arrest
•...
Task items management Task category management suggest the proper task to Quadrants
create
retrieve
modify
Category
Quadrant task
items
•Educational
campaigns
•Products recovery
•People control
•Disarm civilian heart
•Concerts for life
•Drug arrest
•...
Quadrant crime
statistics
Quadrant A
Quadrant B
Quadrant C
response prevention cooperation
scenarios
Quadrant’s environment
Criminal level
Socio-economic status
Area characteristics
Quadrant’s environment
Criminal level
Socio-economic status
Area characteristics
Quadrant’s environment
Criminal level
Socio-economic status
Area characteristics
Quadrant task items
•Educational campaigns
•Products recovery
•People control
•Disarm civilian heart
•Concerts for life
•Drug arrest
•...
Module2. Resources Management System (RMS)
RMS manages essential resources for community policing to incident sites in Quadrant.
Resources utilized for incident and cooperative activities, and CCC dispatching system for
organize the response team.
•Personnel
•Vehicles
•Communication device
•Zone characteristics
•Crime occurrence
•Crime type inclg the Quadrants code
Func 1 Code management
•Create the socio-economic level
Func 2 Socio-economic level management
•Vehicle type and detailed information
operates in Quadrant
Func 3 Vehicles management
•Commercial area
•Administration area
•Park area
•Residential area
•Industrial area
•Etc.
Func 4 Quadrant zone environment management
•Territory characteristics
(urban, rural, suburban)
Func 5 Quadrant area
•Human resources information
(name, rank, position, role, training)
Func 6 Quadrant personnel
•Safety level
(normal, crime ridden area,
crime heavy ridden area)
Func 7 Safety level management
Module3. Statistics Management System (SMS)
SMS generate the task activities statistics of Quadrants. Personnel and equipment information,
crime report and arrest rate are classified for comparing and analyzing. All statistics display on
digital map to see the crime status by week.
•Full name
•No. of armor
•Vehicles
•Handcuffs
•indicative
Func 1 Quadrant info, personnel and
equipment management
•Compare with actual and previous year
•Variation count
•Crime occurrence by week Day/Shift time
Func 2 crime report and arrest statistics
analysis
•Quadrant code
•Vehicle, house stolen, drug traffic
Func 3 display on digital map
•Crime statistics analyzing for feed back
Func 4 feed back for Quadrant task allocation
and task scenario
Quadrant code: SAN-A1-B1-005
Vehicle
Stolen
House
Stolen
20:00 to
22:00
Drug
traffic
10:00 to
11:00
 display statistics on digital map
Bar Type Doughtnut
Type
Pie Type Line Type
2. Quadrant Mobile System
1) Overview
Mobile System supporting the patrolling activities with many features such as ID, Plate Number
recognition and retrieval; Location Management of CCTV, Incident and Police; CCTV video
retrieval and etc.
Police Station
SurveillanceCamera
CCTV
Traffic Control
VNPDS - CCTV
Dispatch Taking
Police Post
Police Command & Control Center
Call Taking
Dispatching
Information Manager
Report / Statistics
Video Information
Geographic Info
Wanted management
Criminal Information
Incident Report
GIS
Dispatch Taking
Incident Report
GIS
Incident/Video/
task info
Incident/wanted/
criminal retrieval
CCTV
Control
Field info
CCTV
Control
Field info
Mobile
Incident/Video/
task allocation
 Work process of mobile system
Penalty
ticket issue
ID recognition
and retrieval
Location management
(CCTV, Incident, Police)
fingerprint
identification
Plate no. recognition
and retrieval
CCTV video retrieval
Text and video
command receiving
Task allocation receiving
and field report
General public /
community member
Police officer / Patrol center staff member
1) Overview (continue)
Police officer or Patrol center staff member are using mobile device for task duties. General
public or community member are using mobile applications for reporting or requesting.
Bluetooth Printer
- Printing penalty sheet
Fingerprint Devices
- USB type
Mobile Device
- Smart Hand-held Devices
- Android
 Function Device
•Field crackdown
•Unattended crackdown
•Violations light crime
•Traffic accidents
•Pedestrian violation
•Allocation patrol mission
•Report patrolling
•CCTV
•Command Taking
•GIS
•Issues notices/guidance
•Reprinting
•Issues history
•Issue Statistics
•No license drivers
•Drunken drivers
•The wanted criminal
•Plate number
•Vehicles number
•Driver licenses
•Openly wanted criminal
•Notices
•Traffic regulations
•Light Crime regulations
•Missing children
•Knowledge sharing
 App
One-touch SOS
• Reporting with hotkeys
in mobile phone
Emergency App
• for Emergency report
Incident App
• for incident report
Missing Child App
• Searching for the missing
child information
Wanted criminals
App
• Searching the
information on wanted
criminals and related
video information
Cyber Crime App
• Report Voice phishing,
cyber-crime and etc.
2) Functions of Quadrant mobile system
Function 1. Quadrant task taking
The police station or patrol center send the daily activities and weekly activities to improve the
community safety. The smart hand-held receive allocation and make activities report, retrieve
the wanted vehicles person, and receive the report call at the Quadrant.
Activity
reporting
 Smart hand-held Quadrant task taking and activity reporting
Police Station
Dispatch Taking
Incident Report
GIS
Activity
receiving
Function 2. Quadrant call and dispatch taking
The emergency call sent to the smart hand-held and the call location displayed on GIS of the
devices. the Quadrant receive those incident and take the emergency response activities to
trace the criminal or the vehicles.
incident data information and location of
incident on digital map
Quadrant A
Quadrant B
Dispatch
Dispatch
Main call taking and dispatching system Quadrant smart hand-held
share
Reported Incident Actual LocationIncident data
Dispatch according to incident location
Function 3. Retrieval of Criminal and Wanted person
Support to search the crimes in Quadrant. The crimes are about the person, vehicles, objects,
arrested person, witness, and investigator in the field during Quadrants activities.
• Plate number
• Chasis
• Engine number
• Type
Wanted vehicles retrieval
• Identification number
• Name
Wanted person’s retrieval
Function 4. Report of crime and incident in the Quadrant
In the Quadrant, police can report the incident
Incident or crime report in the field to police station
Police Station
Dispatch Taking
Incident Report
GIS
incident
report
• Photo
• Vehicles and
victims
• Witness and
the arrested
person
II.3 Penalty Ticketing System (PTS)
A. CONCEPT
• Interaction between the Mobile Device with the Penalty Management System and Bluetooth printer
• The Penalty Ticketing System manages penalty lists to be issued by police on the “SPOT”
- After verifying the ID of violator, citation is issued to be confirmed by the violator
TICKET ON
THE “SPOT”
ISSUE
VIOLATOR CONFIRMS
BY SIGNING
PENALTY
MANAGEMENT
SYSTEM
SMART DEVICE
POLICE
OFFICER
• QUERY PENALTY LIST
• INPUT ID OF VIOLATOR TO
REGISTER CITATION
II.3 Penalty Ticketing System (PTS)
B. FUNCTIONS
Main Functions
 Penalty List Management: manages the penalty type of violation
 Interface to verify the ID: connects to the ID# DB and verify the ID of violator
 Penalty Sheet Management: manages the penalty sheet type in accordance with
the regulation for printing
 Penalty History Management: manages the history of penalty ticket issued for
verification
IDENTIFICATION
DB
IDENTIFICATION #
HISTORY
PERSONAL INFO.
IDENTIFICATION
DB
II.4 Vehicle Number Plate Detection System (VNPDS)
A. CONCEPT
• The VNPDS automatically recognizes license plate numbers of vehicles passing through in real-time and transmits
the results to CCC
• Two VNPDS Types: Fixed and Mobile
1
2
1
2
FIELD INFO
PLATE #
SURVEILLANCE
FEED
Mobile VNPDS
Fixed VNPDS
WCMSMULTIMEDIA
SERVER
VNPDS
CCTV CONTROL (PTZ)
CTS
Mobile Device
Police Station
Patrol Post
ALERT/
DISPLAY
DISPLAY
DISPATCH/DISPLAY
3
4
5
IMAGE
WIRELESS
WIRED
SURVEILLANCE
FEED & PLATE#
II.4 Vehicle Number Plate Detection System (VNPDS)
B. FUNCTIONS
Main Functions
 Vehicle Plate Number Recognition and transmitting the recognized number plate to WCMS
“ABC123”
WCMS
“MATCH!”
Special Functions
 Video Transmission: transmits the field video
feed to CCC in real-time
 Supports transmission directly to mobile phone,
computer, or notebook
3G, 4G LTE, Wi-
Fi, & Wibro
CCC
교통사고
현장사진
PC
SMARTPHONE
TABLET
교통사고
현장사진
(수보대에서 조회)
II.5 Wanted Car Management System (WCMS)
A. CONCEPT
CTSVNPDS WCMS DB
OR
VEHICLE INFO.
VEHICLE
IMAGE
# PLATE
HISTORY OF
# PLATE
RECEPTION
# PLATE AND
VIDEO FEED
DISPATCH COMMAND
WANTED
VEHICLE
INFORMATION
MANAGEMENT
MOBILE
FIXED
1 2 3
VEHICLE INFO
• Registering, editing, and deleting wanted vehicles information.
• Assists interaction between VNPDS, CTS, and Wanted Car Management Department
운영자
이미지
II.5 Wanted Car Management System (WCMS)
B. FUNCTIONS
Main Functions
 Real-time Surveillance on Wanted Vehicles: compares vehicle # plate
sent from VNPDS with information in DB
MANAGES LIST OF WANTED VEHICLES
 Wanted Car Management: registers wanted vehicles and sounds alarm
when detected
 Connection with the CCC:
ALARM
HISTORY OF # PLATE
VEHICLE INFORMATION, etc.
“ABC123”
“MATCH!”
“ALARM!”
WCMS DB
II.6 Fingerprint Identification System
• To identify a person by comparing fingerprints taken on site and database of fingerprints
FINGERPRINT
INFO
SMART DEVICE TEMPLATE DB
MATCHING
FINGERPRINT DEVICE
SCANNED
FINGERPRINT
SCANNING ANALYZING
Main Functions
 Manage fingerprints of criminals/offenders, or of wanted persons
 Advanced Rolled Image Construction Technology: uses advanced algorithm for constructing rolled
fingerprint images for highest image quality and low error rate
DB
“STORE!”
“DELETE!”
MANAGEMENT
III.1 Smart Handheld Devices for Quadrant Patrol
Main Functions
 Supports interoperation using radio to save communication
expenses
 Android-based, which grants independency from vendors and
is expansible to new APP development
 Need to have Push to Talk (PTT) function to reduce
management cost and disseminate emergency situation
 Should be stable and durable to be used in field activities
 Leave user log and may be controlled from CCC or Police
Station
DB
MULTIMEDIA
DISTRIBUTION
SYSTEM
CONTROL
CCC
CONTROL
SMART HANDHELD
DEVICE
USER LOG
PTT
SMART TABLET /
PHONE
PDA
III.2 Smart Mobile Terminal for Quadrant Vehicles
A. CONCEPT
SMART MOBILE
TERMINAL FOR
VEHICLES
• FIELD INFO
• DISPATCH ORDER
• INFORMATIONAL SUPPORT
• CCTV FEED
• DISPATCH ORDER/TAKING
• INFORMATIONAL SUPPORT
SUPPORTS
• Mobile GIS
• GPS
• Dispatch Order Taking
• Video Recording
• Incident Report
• Fingerprint Identification
• Wanted Persons/Vehicles
• CCTV Monitoring
CCC
PATROL STATION
• GPS LOCATION
• FIELD REPORT
• DISPATCH/ARRIVAL TIME
• VIDEO FEED AND #PLATE
CAN TRANSFER MANY KINDS OF INFORMATION
REQUIRED FOR PATROLLING ACTIVITIES SUCH AS:
• COMMAND MESSAGES
• RESOURCES
• VIDEOS
• MAPS
• WANTED PERSONS/VEHICLES
• OTHERS
III.2 Smart Mobile Terminal for Quadrant Vehicles
B. FUNCTIONS
Main Functions
 Reception of Picture or Video: to receive image or CCTV footage of incidents sent by CCC
 Field Report: daily reports or incident closing can be made and sent to DB via MDT
 Criminal Information Retrieval: wanted persons/vehicles, stolen vehicles, missing children,
etc.
 Video Recording: video taken by CCTV installed on patrol car may be recorded and sent to
CCC via MDT
 All applications needed at the CAI (Computer Aided Inspection or Computer Assisted
Instruction?) can be installed in the MDT
FOOTAGECCCFOOTAGE
CCC DBREPORT
CCC DB INFORMATION
FOOTAGE CCCFOOTAGE
MUNICIPALITY
Interoperation Devices will Provide:
• Radio over Internet Protocol (RoIP)
- Fixed/Wireless communications devices: computer, PDA, smartphone, and two-way radio
- Gateway for land mobile radio systems and the internet
• Push-to-Talk (PTT) Service
PTT SERVICE
CENTRAL
SERVEREMS
POLICE
FIRE
• INTEROPERABILITY BTW VARIOUS DEVICES
Radio and Smart Handheld Interoperation Devices
A. AS-IS AND AFTER
• Individual municipalities often have the authority to select the radio system to be used
- Result is neighboring fire, EMS, Police, and other emergency responders cannot communicate with one another
due to incompatible equipment/frequencies
AS IS AFTER IMPLEMENTATION OF SQMS
MUNICIPALITY
MUNICIPALITY
EMS
POL
FIRE
MUNICIPALITY
EMS
MUNICIPALITY
EMS
POL
FIRE
POL
FIRE
• NO INTEROPERABILITY
• 2G TO SEARCH FOR SIMPLE DATA OR MAKE
PHONE CALL
• 3G & WIRELESS COMM TO HANDLE TASKS
Radio and Smart Handheld Interoperation Devices
B. SOLUTIONS
Inteface: Blackberry, iPhone,
Windows Mobile smartphones, etc.
SOLUTIONS
WiniWalkie:
- Thin-client SW to
convert internet-
enabled handheld
devices into soft radio
with worldwide PPT
Inteface: repeater, base station,
mobile/portable radio from an
associated two-way radio system
WiniNET:
- Integrated node
computer with rugged
rack mounting housing
- Voice traffic to and
from the radio system
is converted to IP data
Inteface: desktop, laptop, or UMPC
computers
WiniVBS:
- Turns ordinary
computer devices into
soft two-way radio
- utilizes thin-client
software to provide
virtual, on-screen talk
groups (or chat rooms)
with other connected
users
Inteface: mobile devices
WiniCAST:
- Mobile version of the
WiniNET solution which
offers a single channel
gateway for worldwide
radio system linking and
interoperability
- Voice traffic to and from
the radio system is
converted to IP data
RADIO
WiniNET
CONVERTS
VOICE TRAFFIC
TO IP DATA
GROUP
CHAT
OR
SMARTPHONE
BLACKBERRY
HANDHELD
RADIO
HANDHELD
RADIO
PC
DESKTOP PCLAPTOP PC
HANDHELD
RADIO
WiniCAST
CONVERTS
VOICE TRAFFIC
TO IP DATA
HANDHELD
RADIO
III. System Use in Practice
Case 1
Victim is robbed in Quadrant 1, and dials ‘911’ to report the incident at the nearest payphone => Call is routed to the Public Safety
Answering Point (PSAP), and the Operator receives the phone call (if all lines are busy, ARS is activated) => Payphone’s location and number
appear on screen (GIS and CTS) => Operator receives necessary information from Caller and forms a Dispatch Team from available resources
(CADS and RMS) => Operator sends dispatch order to a patrol station nearest to the victim within the Quadrant => Patrol station sends the
specified Dispatch Team out to meet the victim at the crime scene => Dispatch Team uses the Mobile Data Terminal to report the time of
leaving the station and time of arrival at scene, respectively => Dispatch Personnel conducts primary investigation, and periodically reports
the status to Operator using Smart Mobile Device as reporting medium => When the primary investigation is over, the Dispatch Team
reports the status and the Operator ceases to follow up on the incident
DISPATCH
INCIDENT (ROBBERY) EMERGENCY CALL CCC (GIS, CTS, CCTV, ETC.)
PATROL STATION
WITH TEAM INFO
DISPATCH/ARRIVAL TIMEPERIODIC STATUS REPORTPRIMARY INVESTIGATION
COMPLETE
ARS
1 2 3 4
567
III. System Use in Practice
Case 2
Patrol Officer, while on duty in his/her jurisdiction in Quadrant 3, finds a man holding a shotgun outside of a shop => Officer approaches the
man and orders him to show permit for the weapon (Mobile System and IMS) => Officer queries the information regarding the permit with
the Smart Mobile Device: personal information, permit type, name of the security firm, gun ID, etc. => Lastly, the Patrol Officer double-
checks the queried information with the fingerprint (Mobile System and FIDS) => All of the information checks out, the man resumes his
security duty and the Patrol Officer continues patrolling.
APPROACH
DISCOVERY QUERY PERMIT AND PERSON’S
INFORMATION
CHECKS FINGERPRINT
1 2 3
45
SEES 가게앞
산탄총을
들고 서있는
남자
산탄총을 들고
있는 남자가
경찰에게 신분증을
내어준다
SHOWS PERMIT
QUERY
경찰이 신분증과
iPad를 통해 그
남자의 신원을
확인한다
모든정보가
확인되고 둘다
제갈길을 간다
(총든남자와 경찰이
서로에게 손을
흔드는 이미지)
Ⅳ. Benefits of System
• Community familiarize with law enforcement
• Police closer to communities
• Fight crime effectively
• Prevent crime by taking preemptive, immediate action
• Cutting down on corruption within the police force
• Immediate reaction to changes in crime patterns
• Generate statistics of Quadrant activities in real time

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Smart quadrantmanagementsystem patrolling

  • 1. I. Overview Smart Quadrant Management System for Quadrant Community Policing GIS Incident Report Mobile Phone: SMS/MMS, Image, Video Fixed Phone Sensors Web SNS Smartphone App ARS Recording: Call and Screen Log CCC CMS PBX: Services: basic, grouping, and personal Mobile Location Info. SMART MOBILE SYSTEMMobile Operator Mobile System EXTERNAL INTERFACE DISPATCH & INFORMATION STATISTICS & INFORMATION WCMD AND OTHER ORGS. QUADRANT POLICE/PATROL STATION VNPDS & VIDEO FEED CCTV PTZ CONTROL VIDEO FEED & PLATE # VNPDSAVLS/APLSLBSG GIS DBMS WCMSIMSQMS MULTIMEDIA DISTRIBUTION SYSTEM GISDTS RADIO BASE DISPATCH & INFORMATION FIELD REPORT, VIDEO FEED, ETC. VNPDS & VIDEO FEED
  • 2. 1. Qudrant Management System (QMS) 1) Call Management System (CMS) Offer Location Info. (Fixed/Mobile) Request Location Info. (Fixed/Mobile) Incident call Mobile Fixed Police HQs IP-PBX CTI Server DBMS Location gateway Mobile/Fixed Operator Location Platform DBMS Quadrant Mobile Location Tracking Direct Routing Location Info to find the matched quadrant 911 Directly 911emergency calls to Quadrant Request the nearest Quadrant mobile to cooperation Request coordination to response crimes Quadrant 10 Quadrant 11 Quadrant 12 CMS multimedia reporting and distribution system interfaced with SMS, Web, App and etc. for managing call response information. It record voice of a caller and screen log, routing the crime calls to Quadrants, Organizing the neighbor Quadrant and etc. •Organizing resources •Resources location Func 5 Response Management •Routing •Distributing Func 4 Call Taking and routing •Voice •Screen log Func 3 Recording •Distributing Integrated reports •Managing call information •Acquiring location information •Managing call response information Func 2 Multimedia Distribution •SMS, MMS, SNS, Web, etc. Func 1 Multimedia Reporting  Quadrant Call Taking and Response Management Multimedia SMS MMS SNS WEB
  • 3. 2) Location Based Service Gateway (LBS GW) LBS provides the location of a caller by mobile and landline phone to Quadrants to dispatch field agents or patrol vehicles nearby the location. CCC LBS GW Mobile operators Mobile phone number Location coordinate • cell ID • GPS Mobile subscriber Call Quadrants Smart Hand- held devices 1 2 3 4 Caller •Telephone directory management •Location allocation to mobile operators •Geo code management •Caller information management •Location information search history management Func Location information  LBS GW flow *** Prerequisite: Location Platform of mobile phone can be identified when subscribed mobile operators have location base service platform in their mobile service. So our system can only give the location gateway system to collect the caller’s location from mobile operators.
  • 4. 3) Automatic Vehicles and Personnel Location tracking system (AVL/APL) AVL/APL provides the location of the patrol car, police officers and special resources. The location appears on the GIS and with that it gives the dispatch command to the nearest resources. The main process is to give dispatch command to the closest resources. Call & Command Center Dispatcher Desk CAD GISPhone AVL/APL Server Patrol Cars Radio Location Info. Location Info. Location Info. 3G Radio Special resources Police officers Radio •Setting the transmission cycle from AVL/APL to server •Setting the communication method between AVL/APL and server •Interface with location information of the vehicle/police officer and Digital map •Displaying the Quadrant resources location on Digital map Func Location tracking 1㎞ 0.3㎞  Process of AVL/APL  select of dispatch command Current location of patrol resources Dispatch command
  • 5. 4) Information Management System (IMS) Module1. Task management System (TMS) TMS creates the prevention and deterrence, co-responsible activities, and, response activities list of Quadrant; and allocates the quadrant activities to the specific Quadrant depending on the Quadrant mission. Quadrant task items •Educational campaigns •Products recovery •People control •Disarm civilian heart •Concerts for life •Drug arrest •... Task items management Task category management suggest the proper task to Quadrants create retrieve modify Category Quadrant task items •Educational campaigns •Products recovery •People control •Disarm civilian heart •Concerts for life •Drug arrest •... Quadrant crime statistics Quadrant A Quadrant B Quadrant C response prevention cooperation scenarios Quadrant’s environment Criminal level Socio-economic status Area characteristics Quadrant’s environment Criminal level Socio-economic status Area characteristics Quadrant’s environment Criminal level Socio-economic status Area characteristics Quadrant task items •Educational campaigns •Products recovery •People control •Disarm civilian heart •Concerts for life •Drug arrest •...
  • 6. Module2. Resources Management System (RMS) RMS manages essential resources for community policing to incident sites in Quadrant. Resources utilized for incident and cooperative activities, and CCC dispatching system for organize the response team. •Personnel •Vehicles •Communication device •Zone characteristics •Crime occurrence •Crime type inclg the Quadrants code Func 1 Code management •Create the socio-economic level Func 2 Socio-economic level management •Vehicle type and detailed information operates in Quadrant Func 3 Vehicles management •Commercial area •Administration area •Park area •Residential area •Industrial area •Etc. Func 4 Quadrant zone environment management •Territory characteristics (urban, rural, suburban) Func 5 Quadrant area •Human resources information (name, rank, position, role, training) Func 6 Quadrant personnel •Safety level (normal, crime ridden area, crime heavy ridden area) Func 7 Safety level management
  • 7. Module3. Statistics Management System (SMS) SMS generate the task activities statistics of Quadrants. Personnel and equipment information, crime report and arrest rate are classified for comparing and analyzing. All statistics display on digital map to see the crime status by week. •Full name •No. of armor •Vehicles •Handcuffs •indicative Func 1 Quadrant info, personnel and equipment management •Compare with actual and previous year •Variation count •Crime occurrence by week Day/Shift time Func 2 crime report and arrest statistics analysis •Quadrant code •Vehicle, house stolen, drug traffic Func 3 display on digital map •Crime statistics analyzing for feed back Func 4 feed back for Quadrant task allocation and task scenario Quadrant code: SAN-A1-B1-005 Vehicle Stolen House Stolen 20:00 to 22:00 Drug traffic 10:00 to 11:00  display statistics on digital map Bar Type Doughtnut Type Pie Type Line Type
  • 8. 2. Quadrant Mobile System 1) Overview Mobile System supporting the patrolling activities with many features such as ID, Plate Number recognition and retrieval; Location Management of CCTV, Incident and Police; CCTV video retrieval and etc. Police Station SurveillanceCamera CCTV Traffic Control VNPDS - CCTV Dispatch Taking Police Post Police Command & Control Center Call Taking Dispatching Information Manager Report / Statistics Video Information Geographic Info Wanted management Criminal Information Incident Report GIS Dispatch Taking Incident Report GIS Incident/Video/ task info Incident/wanted/ criminal retrieval CCTV Control Field info CCTV Control Field info Mobile Incident/Video/ task allocation  Work process of mobile system Penalty ticket issue ID recognition and retrieval Location management (CCTV, Incident, Police) fingerprint identification Plate no. recognition and retrieval CCTV video retrieval Text and video command receiving Task allocation receiving and field report
  • 9. General public / community member Police officer / Patrol center staff member 1) Overview (continue) Police officer or Patrol center staff member are using mobile device for task duties. General public or community member are using mobile applications for reporting or requesting. Bluetooth Printer - Printing penalty sheet Fingerprint Devices - USB type Mobile Device - Smart Hand-held Devices - Android  Function Device •Field crackdown •Unattended crackdown •Violations light crime •Traffic accidents •Pedestrian violation •Allocation patrol mission •Report patrolling •CCTV •Command Taking •GIS •Issues notices/guidance •Reprinting •Issues history •Issue Statistics •No license drivers •Drunken drivers •The wanted criminal •Plate number •Vehicles number •Driver licenses •Openly wanted criminal •Notices •Traffic regulations •Light Crime regulations •Missing children •Knowledge sharing  App One-touch SOS • Reporting with hotkeys in mobile phone Emergency App • for Emergency report Incident App • for incident report Missing Child App • Searching for the missing child information Wanted criminals App • Searching the information on wanted criminals and related video information Cyber Crime App • Report Voice phishing, cyber-crime and etc.
  • 10. 2) Functions of Quadrant mobile system Function 1. Quadrant task taking The police station or patrol center send the daily activities and weekly activities to improve the community safety. The smart hand-held receive allocation and make activities report, retrieve the wanted vehicles person, and receive the report call at the Quadrant. Activity reporting  Smart hand-held Quadrant task taking and activity reporting Police Station Dispatch Taking Incident Report GIS Activity receiving
  • 11. Function 2. Quadrant call and dispatch taking The emergency call sent to the smart hand-held and the call location displayed on GIS of the devices. the Quadrant receive those incident and take the emergency response activities to trace the criminal or the vehicles. incident data information and location of incident on digital map Quadrant A Quadrant B Dispatch Dispatch Main call taking and dispatching system Quadrant smart hand-held share Reported Incident Actual LocationIncident data Dispatch according to incident location
  • 12. Function 3. Retrieval of Criminal and Wanted person Support to search the crimes in Quadrant. The crimes are about the person, vehicles, objects, arrested person, witness, and investigator in the field during Quadrants activities. • Plate number • Chasis • Engine number • Type Wanted vehicles retrieval • Identification number • Name Wanted person’s retrieval
  • 13. Function 4. Report of crime and incident in the Quadrant In the Quadrant, police can report the incident Incident or crime report in the field to police station Police Station Dispatch Taking Incident Report GIS incident report • Photo • Vehicles and victims • Witness and the arrested person
  • 14. II.3 Penalty Ticketing System (PTS) A. CONCEPT • Interaction between the Mobile Device with the Penalty Management System and Bluetooth printer • The Penalty Ticketing System manages penalty lists to be issued by police on the “SPOT” - After verifying the ID of violator, citation is issued to be confirmed by the violator TICKET ON THE “SPOT” ISSUE VIOLATOR CONFIRMS BY SIGNING PENALTY MANAGEMENT SYSTEM SMART DEVICE POLICE OFFICER • QUERY PENALTY LIST • INPUT ID OF VIOLATOR TO REGISTER CITATION
  • 15. II.3 Penalty Ticketing System (PTS) B. FUNCTIONS Main Functions  Penalty List Management: manages the penalty type of violation  Interface to verify the ID: connects to the ID# DB and verify the ID of violator  Penalty Sheet Management: manages the penalty sheet type in accordance with the regulation for printing  Penalty History Management: manages the history of penalty ticket issued for verification IDENTIFICATION DB IDENTIFICATION # HISTORY PERSONAL INFO. IDENTIFICATION DB
  • 16. II.4 Vehicle Number Plate Detection System (VNPDS) A. CONCEPT • The VNPDS automatically recognizes license plate numbers of vehicles passing through in real-time and transmits the results to CCC • Two VNPDS Types: Fixed and Mobile 1 2 1 2 FIELD INFO PLATE # SURVEILLANCE FEED Mobile VNPDS Fixed VNPDS WCMSMULTIMEDIA SERVER VNPDS CCTV CONTROL (PTZ) CTS Mobile Device Police Station Patrol Post ALERT/ DISPLAY DISPLAY DISPATCH/DISPLAY 3 4 5 IMAGE WIRELESS WIRED SURVEILLANCE FEED & PLATE#
  • 17. II.4 Vehicle Number Plate Detection System (VNPDS) B. FUNCTIONS Main Functions  Vehicle Plate Number Recognition and transmitting the recognized number plate to WCMS “ABC123” WCMS “MATCH!” Special Functions  Video Transmission: transmits the field video feed to CCC in real-time  Supports transmission directly to mobile phone, computer, or notebook 3G, 4G LTE, Wi- Fi, & Wibro CCC 교통사고 현장사진 PC SMARTPHONE TABLET 교통사고 현장사진 (수보대에서 조회)
  • 18. II.5 Wanted Car Management System (WCMS) A. CONCEPT CTSVNPDS WCMS DB OR VEHICLE INFO. VEHICLE IMAGE # PLATE HISTORY OF # PLATE RECEPTION # PLATE AND VIDEO FEED DISPATCH COMMAND WANTED VEHICLE INFORMATION MANAGEMENT MOBILE FIXED 1 2 3 VEHICLE INFO • Registering, editing, and deleting wanted vehicles information. • Assists interaction between VNPDS, CTS, and Wanted Car Management Department
  • 19. 운영자 이미지 II.5 Wanted Car Management System (WCMS) B. FUNCTIONS Main Functions  Real-time Surveillance on Wanted Vehicles: compares vehicle # plate sent from VNPDS with information in DB MANAGES LIST OF WANTED VEHICLES  Wanted Car Management: registers wanted vehicles and sounds alarm when detected  Connection with the CCC: ALARM HISTORY OF # PLATE VEHICLE INFORMATION, etc. “ABC123” “MATCH!” “ALARM!” WCMS DB
  • 20. II.6 Fingerprint Identification System • To identify a person by comparing fingerprints taken on site and database of fingerprints FINGERPRINT INFO SMART DEVICE TEMPLATE DB MATCHING FINGERPRINT DEVICE SCANNED FINGERPRINT SCANNING ANALYZING Main Functions  Manage fingerprints of criminals/offenders, or of wanted persons  Advanced Rolled Image Construction Technology: uses advanced algorithm for constructing rolled fingerprint images for highest image quality and low error rate DB “STORE!” “DELETE!” MANAGEMENT
  • 21. III.1 Smart Handheld Devices for Quadrant Patrol Main Functions  Supports interoperation using radio to save communication expenses  Android-based, which grants independency from vendors and is expansible to new APP development  Need to have Push to Talk (PTT) function to reduce management cost and disseminate emergency situation  Should be stable and durable to be used in field activities  Leave user log and may be controlled from CCC or Police Station DB MULTIMEDIA DISTRIBUTION SYSTEM CONTROL CCC CONTROL SMART HANDHELD DEVICE USER LOG PTT SMART TABLET / PHONE PDA
  • 22. III.2 Smart Mobile Terminal for Quadrant Vehicles A. CONCEPT SMART MOBILE TERMINAL FOR VEHICLES • FIELD INFO • DISPATCH ORDER • INFORMATIONAL SUPPORT • CCTV FEED • DISPATCH ORDER/TAKING • INFORMATIONAL SUPPORT SUPPORTS • Mobile GIS • GPS • Dispatch Order Taking • Video Recording • Incident Report • Fingerprint Identification • Wanted Persons/Vehicles • CCTV Monitoring CCC PATROL STATION • GPS LOCATION • FIELD REPORT • DISPATCH/ARRIVAL TIME • VIDEO FEED AND #PLATE CAN TRANSFER MANY KINDS OF INFORMATION REQUIRED FOR PATROLLING ACTIVITIES SUCH AS: • COMMAND MESSAGES • RESOURCES • VIDEOS • MAPS • WANTED PERSONS/VEHICLES • OTHERS
  • 23. III.2 Smart Mobile Terminal for Quadrant Vehicles B. FUNCTIONS Main Functions  Reception of Picture or Video: to receive image or CCTV footage of incidents sent by CCC  Field Report: daily reports or incident closing can be made and sent to DB via MDT  Criminal Information Retrieval: wanted persons/vehicles, stolen vehicles, missing children, etc.  Video Recording: video taken by CCTV installed on patrol car may be recorded and sent to CCC via MDT  All applications needed at the CAI (Computer Aided Inspection or Computer Assisted Instruction?) can be installed in the MDT FOOTAGECCCFOOTAGE CCC DBREPORT CCC DB INFORMATION FOOTAGE CCCFOOTAGE
  • 24. MUNICIPALITY Interoperation Devices will Provide: • Radio over Internet Protocol (RoIP) - Fixed/Wireless communications devices: computer, PDA, smartphone, and two-way radio - Gateway for land mobile radio systems and the internet • Push-to-Talk (PTT) Service PTT SERVICE CENTRAL SERVEREMS POLICE FIRE • INTEROPERABILITY BTW VARIOUS DEVICES Radio and Smart Handheld Interoperation Devices A. AS-IS AND AFTER • Individual municipalities often have the authority to select the radio system to be used - Result is neighboring fire, EMS, Police, and other emergency responders cannot communicate with one another due to incompatible equipment/frequencies AS IS AFTER IMPLEMENTATION OF SQMS MUNICIPALITY MUNICIPALITY EMS POL FIRE MUNICIPALITY EMS MUNICIPALITY EMS POL FIRE POL FIRE • NO INTEROPERABILITY • 2G TO SEARCH FOR SIMPLE DATA OR MAKE PHONE CALL • 3G & WIRELESS COMM TO HANDLE TASKS
  • 25. Radio and Smart Handheld Interoperation Devices B. SOLUTIONS Inteface: Blackberry, iPhone, Windows Mobile smartphones, etc. SOLUTIONS WiniWalkie: - Thin-client SW to convert internet- enabled handheld devices into soft radio with worldwide PPT Inteface: repeater, base station, mobile/portable radio from an associated two-way radio system WiniNET: - Integrated node computer with rugged rack mounting housing - Voice traffic to and from the radio system is converted to IP data Inteface: desktop, laptop, or UMPC computers WiniVBS: - Turns ordinary computer devices into soft two-way radio - utilizes thin-client software to provide virtual, on-screen talk groups (or chat rooms) with other connected users Inteface: mobile devices WiniCAST: - Mobile version of the WiniNET solution which offers a single channel gateway for worldwide radio system linking and interoperability - Voice traffic to and from the radio system is converted to IP data RADIO WiniNET CONVERTS VOICE TRAFFIC TO IP DATA GROUP CHAT OR SMARTPHONE BLACKBERRY HANDHELD RADIO HANDHELD RADIO PC DESKTOP PCLAPTOP PC HANDHELD RADIO WiniCAST CONVERTS VOICE TRAFFIC TO IP DATA HANDHELD RADIO
  • 26. III. System Use in Practice Case 1 Victim is robbed in Quadrant 1, and dials ‘911’ to report the incident at the nearest payphone => Call is routed to the Public Safety Answering Point (PSAP), and the Operator receives the phone call (if all lines are busy, ARS is activated) => Payphone’s location and number appear on screen (GIS and CTS) => Operator receives necessary information from Caller and forms a Dispatch Team from available resources (CADS and RMS) => Operator sends dispatch order to a patrol station nearest to the victim within the Quadrant => Patrol station sends the specified Dispatch Team out to meet the victim at the crime scene => Dispatch Team uses the Mobile Data Terminal to report the time of leaving the station and time of arrival at scene, respectively => Dispatch Personnel conducts primary investigation, and periodically reports the status to Operator using Smart Mobile Device as reporting medium => When the primary investigation is over, the Dispatch Team reports the status and the Operator ceases to follow up on the incident DISPATCH INCIDENT (ROBBERY) EMERGENCY CALL CCC (GIS, CTS, CCTV, ETC.) PATROL STATION WITH TEAM INFO DISPATCH/ARRIVAL TIMEPERIODIC STATUS REPORTPRIMARY INVESTIGATION COMPLETE ARS 1 2 3 4 567
  • 27. III. System Use in Practice Case 2 Patrol Officer, while on duty in his/her jurisdiction in Quadrant 3, finds a man holding a shotgun outside of a shop => Officer approaches the man and orders him to show permit for the weapon (Mobile System and IMS) => Officer queries the information regarding the permit with the Smart Mobile Device: personal information, permit type, name of the security firm, gun ID, etc. => Lastly, the Patrol Officer double- checks the queried information with the fingerprint (Mobile System and FIDS) => All of the information checks out, the man resumes his security duty and the Patrol Officer continues patrolling. APPROACH DISCOVERY QUERY PERMIT AND PERSON’S INFORMATION CHECKS FINGERPRINT 1 2 3 45 SEES 가게앞 산탄총을 들고 서있는 남자 산탄총을 들고 있는 남자가 경찰에게 신분증을 내어준다 SHOWS PERMIT QUERY 경찰이 신분증과 iPad를 통해 그 남자의 신원을 확인한다 모든정보가 확인되고 둘다 제갈길을 간다 (총든남자와 경찰이 서로에게 손을 흔드는 이미지)
  • 28. Ⅳ. Benefits of System • Community familiarize with law enforcement • Police closer to communities • Fight crime effectively • Prevent crime by taking preemptive, immediate action • Cutting down on corruption within the police force • Immediate reaction to changes in crime patterns • Generate statistics of Quadrant activities in real time