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Innovative Chapter Digital
Communications
Suzanne Carawan
Chief Marketing Officer
Agenda
Trends We’re Seeing in the Association Industry
Power & Responsibility of Brand
Exploring Chapter Models of Communication
Project Overviews
Trends
What’s New with Chapters
Trends
Who Creates Leads
Who Handles Opt-Outs and Data
Measuring at the Aggregate
Brand Power Struggles
Power & Responsibility of Brand
Federal/State Relationships
Who Has Bigger Budget and Brand
Who Can Get More Done with Infrastructure
How to Scale
Who Has the Skillsets
Who Has the Focus
Chapter Digital Models
So Many Ways to Do Good Work!
Active Chapter Projects
Innovation Underway!
National Making Email
Easier to Protect the Brand
Distributed Enterprise Know-How
National Creating Leads for
Chapters
Growing Faster
form
National
Landing
Page
Social
Media
Billboards,
TV, etc
Chapter
1 Lead
List
Chapter
2 Lead
List
Chapter
3 Lead
List
Chapter
X Lead
List
Chapter Ambassador works
the lead
Chapter Lead Generation
with National Oversight
Leave No Data Behind!
National
AMS
Chapter
1 Email
Chapter
2 Email
Chapter
3 Email
Chapter
X Email
Send Own Email & Manage
Brand with National
Oversight
Chapter Handling Lead Gen at
Local Level through Events,
Mailings, etc.
Social
Media
Power of National Brand
with Respect for Chapter
Unified Front
Power of National Brand to
Increase Chapter
Engagement
Empowering the Network
Chapter President
Chapter Leader
Summary
Considerations for Organizational Strategic Goals
Consideration of Governance & Component Structure
Budget Considerations
Workflow Considerations
Centralized Analysis vs Distributed

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