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Home Instead Senior Care - Rochester, MN
- 2. • Founded in 1994 • Omaha, Nebraska • More than 800 Franchises • Locally owned and operated
- 3. • Companionship • Meal Preparation • Light Housekeeping • Incidental Transportation • Errands • ADL’s • Medication Reminders • Shopping • Personal Care
- 6. Home Instead Senior Care demonstrates commitment to quality care through our proprietary PEAQ program, “Pursuing Excellence by Advancing Quality”. Through an exclusive partnership with JD Power and Associates, CAREGivers and clients are routinely surveyed to ensure consistent delivery of high quality service. JD POWER AND ASSOCIATES
- 7. Quality Assurance Program FRANCHISE STANDARDS
- 9. BE A SANTA TO A SENIOR
- 10. HOME INSTEAD CENTER FOR SUCCESSFUL AGING
- 11. HOME INSTEAD SENIOR CARE FOUNDATION
- 12. To you, it’s about finding a trusted partner.
- 13. RELATIONSHIP BEFORE TASK We invest in one-on-one relationships
- 14. LOCAL EXPERIENCE… ”Serving Seniors in Southeastern Minnesota since 2003” • Locally Owned and Operated • 6 Full-Time Staff, 100+ CAREGivers • Class “A” Professional Home Care Agency • Class “B” Para-professional Agency • Home Management Services • Over 300,000 CAREGiver Hours • Over 800 Clients Served Contact us anytime. We are available 24/7.
- 15. LOCAL EXPERIENCE… ”Serving Seniors in Southeastern Minnesota since 2003” We are proud to be associated with the following: • Alzheimer’s Association • Area Agency on Aging • Be a Santa to a Senior • Senior Provider Groups (various counties) • Rochester Chamber of Commerce (Ambassador) • Veteran-Owned Business Contact us anytime. We are available 24/7.
- 16. Owners: John & Sarah Pacchetti ADMINISTRATIVE TEAM… ”Serving Seniors in Southeastern Minnesota since 2003”
- 17. Community Service Manager: Karen Hanson ADMINISTRATIVE TEAM… ”Serving Seniors in Southeastern Minnesota since 2003”
- 18. Personal Care Coordinator: Chris Miller, RN ADMINISTRATIVE TEAM… ”Serving Seniors in Southeastern Minnesota since 2003”
- 19. Recruiting & Retention: Melissa Davidson ADMINISTRATIVE TEAM… ”Serving Seniors in Southeastern Minnesota since 2003”
- 20. Client Care Coordinator: Kristina Babcock, LSW ADMINISTRATIVE TEAM… ”Serving Seniors in Southeastern Minnesota since 2003”
- 21. Staffing Coordinator: Cece Schermerhorn ADMINISTRATIVE TEAM… ”Serving Seniors in Southeastern Minnesota since 2003”
- 22. HOME INSTEAD SENIOR CARE 2010 CAREGIVER OF THEYEAR
Notas del editor
- Home Instead Senior Care is the world’s largest and most trusted provider of non-medical home care for seniors with more than 800 independently owned and operated franchises in the United States, Puerto Rico, United Kingdom, Ireland, South Korea, Taiwan, Austria, Finland, Japan, New Zealand, Australia, Germany, Switzerland, Spain, Portugal, and Canada .
- Collectively, the Home Instead Senior Care network employs over 65,000 CAREGivers that are trained, bonded and insured. Home Instead, Inc., world-wide strives to be the employer of choice for CAREGivers and has implemented a CAREGiver Experience Program which recognizes the needs of CAREGivers to support them. The Experience is also about treating CAREGivers with dignity and respect and nurturing positive relationships. Many of our CAREGivers are retired and seniors themselves. In fact, more than 60% of our employees are over the age of 50.
- Home Instead, Inc. has also implemented an Alzheimer’s Care Training Program. CAREGivers are taught to maintain a safe environment, manage changing behaviors, provide nutritious meals, provide mind-stimulating activities, create social interaction, and supervise daily activities.
- Home Instead, Inc. has a partnership with J.D. Powers to create a Quality Assurance program called PEAQ (Pursuing Excellence by Advancing Quality)to ensure that the highest quality care is being given to seniors and that the CAREGivers were also receiving the support they need.
- Home Instead, Inc. headquartered in Omaha, NE requires all of its franchises to abide by franchise standards. One standard is the Quality Assurance program that consists of documented calls to the client and/or family members and in-home visits. Another standard that all franchises must adhere to is that all CAREGivers must complete basic and safety training.
- Home Instead Inc. takes Research and Development very seriously. One example is the guide to help seniors and their family members communicate better called The 40/70 Rule and The 70/40 Rule. This guide is designed to aide children and their aging parents deal with those sensitive life topics that often make conversations difficult. The scenarios and responses developed in the guide were completed with the input from author Jake Harwood, Ph.D., from the University of Arizona. The company interviewed 1,500 Canadian and U.S. adult children of aging parents, asking them about their relationships with their parents, and how they handle discussing sensitive topics with these older adults.
- Be a Santa to a Senior is one of the most successful programs run by Home Instead Senior Care franchise owners s across the network. The popular campaign delivered more than 400,000 gifts to the needy seniors throughout North America and across Canada. Area retailers, along with agencies that serve older adults, have partnered with local senior-care service to provide gifts to seniors in need. This program is in its fifth year and last year more than 26,400 volunteers distributed gifts to deserving seniors. In the past five years, since introducing the Be a Santa to a Senior program, Home Instead Senior Care has helped provide more than a million gifts to over 700,000 seniors.
- The Home Instead Center for Successful Aging at the University of Nebraska Medical Center, is the product of a vision by Paul and Lori Hogan to help change the face of aging. The center will offer specialized services aimed at helping seniors age better and live healthier lives. It will be the only free-standing center tied to an academic medical center focused on aging in Nebraska and the region.
- The Home Instead Senior Care Foundation was founded by Paul and Lori Hogan to enhance the lives of older adults. The foundation’s primary funding is derived through the benevolence of Home Instead Senior Care franchise owners. Home Instead also has a Disaster Relief Foundation to aide franchise owners who have been affected by natural disasters.
- With so many options for in-home senior care we understand how overwhelming and uncertain this decision may appear. We understand that each situation is different and help to identify those unique needs to find a solution that is tailored to each family. We strive not only to care for our clients needs but for the needs of their families as well. We understand the struggles families face as their loved ones start to age and we want to be there as a partner and friend. At home instead we believe that providing quality care goes beyond just completing the task at hand but also by forming a relationship with seniors and their families.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- Make this slide as personal as you can.
- Make this slide as personal as you can.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- It’s personal to us because the essence of who we are is about building extraordinary relationships that provide superior quality care that enhances the lives of seniors. If you want to make a quality referral to a company you can trust, we are that company. Anyone can perform our services – perhaps even with care – but no one can do it like us because we invest in one-on-one relationships that matter – relationship before task. We establish connections with people; identify ways to relieve stress and pressure; provide needed respite and peace of mind; comfort and security, etc. We’re about the outcomes, not the actions.
- The Home Instead Center for Successful Aging at the University of Nebraska Medical Center, is the product of a vision by Paul and Lori Hogan to help change the face of aging. The center will offer specialized services aimed at helping seniors age better and live healthier lives. It will be the only free-standing center tied to an academic medical center focused on aging in Nebraska and the region.