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Building A 21st Century Nonprofit: A Change Management Roadmap On How To Create A Fully Integrated, Customer Focused Organization

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How do you put it all together from a strategic leadership perspective? To achieve success today, functional silos must come down – staff must acquire new skills – and reporting structures require more fluidity from project to project. Join two senior nonprofit executives and learn how they’ve been able to foster success, inspire creativity and innovation, and build loyalty in nonprofit environments that are becoming more complex and increasingly demanding.

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BUILDING A 21 ST CENTURY NONPROFIT A CHANGE MANAGEMENT ROADMAP ON HOW TO CREATE A FULLY INTEGRATED, CUSTOMER FOCUSED ORGANIZATION Mark Climie-Elliott CFRE, hjc Debbie Comuzzi, President and CEO Children’s Health Foundation
Mark Climie-Elliott, CFRE [email_address] Senior Advisor/Consultant, HJC Debbie Comuzzi President and CEO Children’s Health Foundation [email_address] TP2010 Tweeting today? Your presenters... Follow us as... @hjcnewmedia Remember – Participating in today’s Turning Point Webinars earns you CFRE Education Credits!
SESSION OUTCOMES ,[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
A Successful Transformation Includes: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Tension is Good! ,[object Object],[object Object],04/16/10 proprietary and confidential Where is your organization? Tension Behaviour Outcome Fear Blaming Burnout Anxiety Self-interest Stagnation Political Downgrading Tension Behaviour Outcome Innovation Cooperation Achieve Goals Creativity Teamwork Success Productive Rewards
Step 1: Release the Fear and Anxiety ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
The Systems Leverage Model Shared Vision Shared Reality Assumptions Feedback Leverage Options Dialogue Quantum Learning Systems
Shared Reality ,[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential Reality is something you rise above. Liza Minelli
Shared Future ,[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Dialogue vs. Discussion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Leverage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Success Factors for Transforming from Good to Great! ,[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Strategy ,[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
04/16/10 proprietary and confidential
A Shared Reality ,[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Desired State ,[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Next Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Alignment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Keys to a Successful Transformation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],04/16/10 proprietary and confidential
Embrace Change ,[object Object],[object Object],[object Object],04/16/10 proprietary and confidential

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Building A 21st Century Nonprofit: A Change Management Roadmap On How To Create A Fully Integrated, Customer Focused Organization

  • 1. BUILDING A 21 ST CENTURY NONPROFIT A CHANGE MANAGEMENT ROADMAP ON HOW TO CREATE A FULLY INTEGRATED, CUSTOMER FOCUSED ORGANIZATION Mark Climie-Elliott CFRE, hjc Debbie Comuzzi, President and CEO Children’s Health Foundation
  • 2. Mark Climie-Elliott, CFRE [email_address] Senior Advisor/Consultant, HJC Debbie Comuzzi President and CEO Children’s Health Foundation [email_address] TP2010 Tweeting today? Your presenters... Follow us as... @hjcnewmedia Remember – Participating in today’s Turning Point Webinars earns you CFRE Education Credits!
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