Jason Falls & Heidi Sullivan present Change Management 2.0: How a social media strategy smooths the bumpy road of managing online communications at IABC World Conference in San Francisco, June 9, 2009
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Change Management 2.0: Falls & Sullivan, IABC World
1. CHANGE MANAGEMENT 2.0 How a social media strategy smoothes the bumpy road of managing online communications Jason Falls, Vice President, Interactive & Online Communications, Doe Anderson Heidi Sullivan, Director, Media Research, Cision
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8. Case Studies Turning Detractors into Fans Change Management 2.0: Jason Falls, Doe Anderson Heidi Sullivan, Cision