1.
UNLOCKING RESILIENCE
THROUGH CULTURE

2.
THE ‘FALSE’ RESILIENCE CONTINUUM
Risk =
NOT RESILIENT
Safety =
RESILIENT
The Missing Link
It is not uncommon for people to think of resilience as achieving safety and to
see taking risks as the enemy. Nothing could be further from the truth.
© Future Catalyst

3.
TOTAL SAFETY = TOTAL CONTROL
Though often creating safety will be
well-intended, the truth is that total
safety can only be achieved through
total control, which removes people’s
choices and creates an unhealthy
culture in any environment where people
work & live together.
In fact, the actions taken to achieve total
safety creates scenarios of neglect &
encourages more extreme/radical behaviours in others, ironically leaving less
room for achieving resilience.
“For every action there is an equal and opposite reaction!” – Isaac Newton

4.
FINDING THE CULTURAL MIDDLE GROUND
To find resilience & a healthier culture which provides autonomy while installing
more personal accountability, leaders need to understand what is needed to find
the cultural middle ground which helps to unlock their own, their team’s and their
organisation’s resilience.

5.
Over-
Protect
Full
Control
Neglect
Balanced and Informed Risk
Assessment
Supporting Informed Choice
Under-
Protect
FREEZE - FLIGHT FLIGHT - FIGHT
Directive
(AKA Command
& Control)
Dictator-
ship
Laissez-
Faire
Totally Dis-
Engaged Coaching
Let GoTake Control Take ControlLet Go
When your resilience is high
When your resilience is low
© Future Catalyst

6.
IF YOU WANT TO LEARN MORE ...
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