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Hootsuite_command_center
1. HootSuite Media Inc.
Command Center Displays
Support Executive Decisions
Command Centers automatically generate custom
reports and dispatch them to stakeholders, providing
organization-wide visibility of campaign performance and
the voice of the customer from social channels.
Command Center
What good is data if it’s not in context? Your organization
needs insight that relates to business growth. Valuable
data can direct decisions on where to allocate resources
and spending. A social media command center unifies
multiple channels of data into one hub. It visualizes key
metrics and data of the entire picture of your social media
activities.
With deeper insight you can make informed decisions
and market proactively. Coordinate social media strategy
across departments and geographies. Drive engagement,
improve customer-care, manage and protect your brand,
and drive operational efficiency.
Key Benefits
• Executive Insight
Monitor KPIs in real-time, enabling quicker
responses to enhance and protect your brand.
• Real-time Content Creation
Create real-time content based on what’s
happening now.
• Crisis Management
Identify crises in the making and communicate
effectively, before they escalate.
• Consumer Engagement
Manage and grow your community, and easily
identify and engage with influencers.
• Customer Service
Solve customer support issues quickly and
efficiently, turning potential issues into brand
advocacy.
Lynton Manuel,
Social Media Manager
The Command Center is an operational foundation
for real-time digital intelligence in the enterprise.
53.5% of organizations using social media now
have a center of excellence.
— Altimeter
Real time data from our Command
Center made social media relevant
to executive decisions.
HootSuite Command Center is a customizable, enterprise-class data visualization tool.
It combines the leading social relationship platform with real-time social analytics and
powerful collaboration tools.