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REVIEW OF WORKFORCE HEALTH INDICES
HOW ORGANIZATIONS CAN MEASURE AND IMPROVE WORKFORCE
WELLNESS

RON Z. GOETZEL, PH.D.
August 12, 2011
WHAT IS A WORKFORCE WELLNESS INDEX
• Qualitative tool to assess the extent to which a an
  employer or worksite has adopted ―best practices‖
  for population health improvement
• Quantitative tool that aligns employees‘ health risk
  profile with outcomes of interest to the organization
  (e.g., medical care costs and worker productivity)
• Produces a ―single number‖ reflecting the
  interaction of population health risks and cost that
  can be compared and contrasted over time



                                                          2
EXAMPLES OF QUALITATIVE TOOLS
• HERO Best Practice Scorecard
• National Business Group on Health Wellness Score Card
• Checklist of Health Promotion Environments at Worksites (CHEW)
• Employers‘ Health and Productivity Management Inventory, Emory
• Environmental Assessment Tool (EAT), UGA/Emory
• Leading by Example (LBE) – Leadership Support Tool, Emory, UGA
• Healthy Employees in Healthy Organizations, ENWHP
• Heart Check: Assessing Worksite Support for a Healthy Lifestyle,
  NYSDH
• Heart Check Lite, Fisher & Golaszewski
• Well Workplace Checklist, WELCOA


                                                                     3
EXAMPLE OF A WORKSITE HEALTH INDEX
                                                        




                                                     Sample Results
                                                                               Nation
                                                                  ABC                        Maximu
                                                                                 al
                                       Category                  Inc.’s                        m
                                                                               Averag
                                                                 Score                       Points
                                                                                 e

                               1. Strategic Planning                7              5             11


                               2. Leadership
                                                                   18             16             33
                               Engagement


                               3. Program Level
                                                                    7             11             22
                               Management

                               4. Programs                         14             28             56


                               5. Engagement Methods               40             29             67


                               6. Measurement and
                                                                    2              5             11
                               Evaluation


                               TOTAL                               88             94            200


                               Based on ABC Inc.‘s response and database average as of [May 1, 2009].

                                                                                                        4
HPM Tool (Screenshot)
LEADING BY EXAMPLE (LBE) ASSESSMENT
LBE ITEMS




            7
ENVIRONMENTAL ASSESSMENT TOOL
PHYSICAL ACTIVITY POLICIES AND
ENVIRONMENTAL SUPPORT
–   Make available educational information on physical activity (print, web, video, audio) (e.g., brochures
    in common areas, links from company website, video or audio library)
–   Lay out walking routes and trails (onsite or offsite in surrounding community)
–   Post signs at elevators, entrances, by exit signs, etc. that identify stairwell location and encourage
    use
–   Make available bikes free of charge for onsite transportation
–   Install bike racks/bike lockers at common building entrance ways
–   Offer pedometer programs (distribute free pedometers)
–   Offer onsite fitness center or fitness room
–   Encourage use of off-site fitness club subsidies (partial/full reimbursement to employees)
–   Encourage use of fitness club discounts (discounts arranged with local fitness/athletic center to
    reduce employee out-of-pocket costs)
–   Offer time off for physical activity during work hours
–   Install fitness equipment at the workstation (e.g., cardio equipment, hand weights/dumb bells,
    stretching mats, exercise balls)
–   Install sport-specific exercise areas (e.g., basketball, volleyball, racquet ball or tennis courts)
–   Offer sports team sponsorship or organized physical activities
–   Provide showers/locker rooms
–   Develop a newsletter or column for physical activity related information (print or computer-based;
    providing information on programs, feature articles, high-risk targeted messaging, etc.)
–   Install posters/bulletin boards designated for physical activity information
–   Develop policy statement supporting physical activity
                                                                                                              9
CHANGE AGENT CULTURE OF HEALTH SURVEY




                                        10
CDC Worksite Health Index (WHI) Project
Purpose – Why we need a Worksite Health Index:
   • The workplace provides many opportunities for
     promoting health and preventing disease.
   • There is a need for widely available,
     recognized tools to assist employers in their
     assessment of workplace programs, particularly
     small and medium sized businesses.
   • Employers are increasingly looking to experts
     for practical guidance and population-based
     solutions.


                                                      11
CDC Initiative – Goals
• Develop a tool for use by employers of all sizes
  and types to assess their organization‘s ―health‖ in
  terms of:
      • Worker health/risk factors
     • Program, policies, environment, culture
     • Other relevant areas important to the success
       of workplace health programs
• Allow employers to receive immediate feedback
  and link to additional tools and resources



                                                         12
Stakeholder Panel
• David R. Anderson, PhD, LP – StayWell Health Management
• Catherine M. Baase, MD, FAAFP, FACOEM –The Dow Chemical Company
• Ken Holtyn, MS – Holtyn & Associates Health Promotion Consultants
• Pamela Hymel MD, MPH, FACOEM – Cisco Systems
• Laura Linnan, ScD, CHES – University of North Carolina
• Dyann Matson-Koffman DrPH, MPH, CHES – CDC, National Center for
  Chronic Disease Prevention and Health Promotion
• Nico Pronk, PhD, FACSM, FAWHP – Health Partners, Center for Health
  Promotion
• Paul Schulte, PhD – CDC, National Institute for Occupational Health and
  Safety
• Andrew Spaulding, MS – Maine CDC/DHHS Cardiovascular Health Program
• Cristie Travis, MS – Memphis Business Group on Health
• Tonya Vyhlidal, MEd, CHPD, CPT – Lincoln Industries
• Ed Watt, MS – Transport Workers Union


                                                                            13
CDC Approach
• Phase I – Environmental Scan and Planning
  • Literature review
  • Expert consultation
• Phase II - Develop Worksite Health Index
  • Finalize the domains, indicators, and metrics for the
    index
  • Build and pilot test a prototype
• Phase III - Develop Web Application and
  Disseminate
  • Translate prototype into functional application
  • Promote adoption and utilization of tool
                                                            14
CDC Environmental Scan
• Used four sources to construct an organizing
  framework of WHI best and promising practices
• Three main domains (with 25 subcategories)
  • Leadership and Corporate Culture
  • Program Design and Implementation
  • Program Evaluation




                                                  15
CDC Worksite Health Index Project
      Domain 1: Leadership and Corporate Culture
             CATEGORY/CONCEPT                                   DESCRIPTION/EXAMPLES
      1. Leadership and Management Support        Demonstrate organizational commitment and leadership
                                                  support by engaging mid-level management, sharing
                                                  program ownership with all staff levels, and leading by
                                                  example.
      2. Organizational Culture and Policies      A healthy company norm/culture that includes a supportive
                                                  physical environment and supportive policies (e.g., healthy
                                                  food, no tobacco, flex time).
      3. Alignment of Business and Health Goals   Explicit connection of health goals and programs to
                                                  organization‘s core business objectives and principles.
      4. Wellness Champion                        Identified wellness coordinator/champion, council, or
                                                  employee-driven advisory board.
      5. Sustainability                           Scalable and accessible programs.




8/11/2011                                                                                                       16   16
CDC Worksite Health Index Project
      Domain 2: Program Design &Implementation
        CATEGORY/CONCEPT                                  DESCRIPTION/EXAMPLES
      6. Planning and Program Goals   Establish clear, consistent, theory and evidence-based principles and a
                                      clearly defined plan of operations with specific program goals and
                                      objectives (and with realistic expectations).
      7. Diagnostics and Assessment   Use/analysis of claims data, health risk data, biometrics, and measures
                                      of productivity.
      8. Integration, Data Systems    Efficient and effective data practices and informatics, integration of
      and Informatics                 relevant data systems across multiple organizational functions and
                                      departments (e.g., with employee health risk data).
      9. Incentives                   Consider meaningful incentives/rewards and incentives linked to
                                      participation (not to changes in biometrics).
      10. Adequate Resources          Dedicated, adequate resources spent to achieve desired ROI.

      11. Multi-Component             Multi-component programs (e.g., health education,
      Interventions and Effective     counseling, behavior change/chronic disease risk reduction,
      Implementation                  emergency preparedness, safety and the elimination of recognized
                                      occupational hazards), integration of program components at the point
                                      of implementation. Integrated staff (multi-disciplinary; cross
                                      departmental); Integrate/ensure vendor, partners engagement.
      12. Tailored Interventions      Tailor programs to the specific workplace and provide individualized
                                      interventions.


8/11/2011                                                                                                       17   17
CDC Worksite Health Index Project
Domain 2: Program Design & Implementation
     CATEGORY/CONCEPT                                          DESCRIPTION/EXAMPLES
13. Screening and Triage               Scalable and effective assessment and screening to identify the highest risk
                                       individuals, triaging of individuals into programs that produce the biggest
                                       payoff/impact, providing public health interventions to keep people at low risk.
14. Piloting                           Start small/simple and scale up using success of pilot results.

15. Engagement of Local Community      Coordinating with insurance and health care providers (especially primary care
                                       providers), public health partners, and community based organizations, using
                                       community resources and linkages.
16. Accessibility/ Reducing Barriers   Accessible/attractive programs and initiatives at the worksite and in the
                                       community with services that balance personal, face-to-face interactions with the
                                       latest advancements in computers/technology, the promotion of employee
                                       participation.
17. Confidentiality                    Relentless focus on safeguarding personal health information, privacy and
                                       protecting confidentiality.
18. Ecological Interventions           Environmental/ecological interventions, the social
                                       environment, the built environment in the workplace and community, (e.g., LEED
                                       buildings).
19. Communications                     Regular, strategic, multi-channel, effective marketing and communication of
                                       results (to management, employees and their dependents).
20. Health Benefits                    Insurance plan design (coverage; payment structure, degree of innovation in
                                       plan), vacation and sick leave.


8/11/2011                                                                                                             18   18
CDC Worksite Health Index Project
      Domain 3: Program Evaluation
        CATEGORY/CONCEPT                                  DESCRIPTION/EXAMPLES
      21. Measurement and Evaluation   Program measurement, analysis and evaluation (e.g. claims data,
                                       evaluation data, audit tools) using rigorous methods that stand up to
                                       peer review.
      22. Effective Tools              Find and use effective, valid, and reliable tools.

      23. Accountability               Build accountability at all levels that is linked to rewards.

      24. Learn from Results           Learn from experience; adjust the program as needed, explicit
                                       connection of results to core values.
      25. Economics                    Return-on-investment (ROI), health care costs, workers‗
                                       compensation, disability.




8/11/2011                                                                                                      19   19
DERIVATIVE INSTRUMENT – CDC HEALTH
SCORE CARD




                                     20
OTHER EXCITING DEVELOPMENTS
• Development of quantitative health indices
  – Novartis
  – PepsiCo
  – Thomson Reuters

• International applications: Discovery Holding
  (South Africa)




                                                  21
EVOLUTION OF THE
                        WORKFORCE WELLNESS
©2010 Thomson Reuters




                        INDEX
                                  22
PRIOR WORK ON INDEXES
                        • The Workforce Wellness Index evolved from prior
                          work carried out in-house at Thomson Reuters
                             – Health indexes for employer clients such as Pepsi Bottling
                               Company and Novartis
                        • Goetzel RZ, Carls GS, Wang S, Kelly E, Mauceri E, Columbus D, Cavuoti A. ―The
                          relationship between modifiable health risk factors and medical expenditures,
                          absenteeism, short-term disability and presenteeism among employees at
                          Novartis. Journal of Occupational and Environmental Medicine. 2009. 51(4): 487-499,
                          April 2009.
                        • Henke RM, Carls GS, Short ME, Pei X, Wang S, Moley S, Sullivan M, Goetzel RZ. The
                          Relationship between Health Risks and Health and Productivity Costs among
                          Employees at Pepsi Bottling Group. Journal of Occupational and Environmental
                          Medicine. 52(5):519-527 May 2010
                        •   Kelly E, Carls GS, Lenhart G, Mauceri E, Columbus D, Cavuoti A, Goetzel RZ. The
                            Novartis Health Index: A method for valuing the economic impact of risk reduction in a
©2010 Thomson Reuters




                            workforce. Journal of Occupational and Environmental Medicine. May 2010; 52(5): 528-
                            535.


                                                                      23
PBC AND NOVARTIS HEALTH INDEXES
                        • Indexes based on relationship between observed
                          health risks and various employer health care and
                          productivity costs
                          – Include medical+Rx, workers‘ compensation, short-term
                            disability, absenteeism and presenteeism

                        • Indexes link employee health risks and cost data to
                          produce a single number, which can be used by
                          management to gauge employee health risks and
                          costs simultaneously
©2010 Thomson Reuters




                                                     24
HEALTH INDEX PHASES
                        • Phase I: Develop Descriptive Statistics: Characteristics
                          of Employees at High vs. Low Health Risks
                        • Phase II: Investigate Relationships Between Health
                          Risks, Medical Expenditures, Productivity, and Other
                          Outcomes
                        • Phase III: Publish Finding
                        • Phase IV: Develop an Excel-Based Model to Forecast
                          the Financial Impact of Interventions Designed to
                          Improve Health and Lower Health Risks
©2010 Thomson Reuters




                                                   25
NOVARTIS – DATA INTEGRATION
                        • Collect data needed to measure employee health
                          risks, productivity, and medical expenditures and
                          merge these data sets into a single analytic file:
                           – Medical claims data for inpatient, outpatient, and ancillary
                             services
                           – Pharmaceutical claims
                           – Health plan enrollment data
                           – Mayo Health risk appraisal (HRA)
                           – Work Limitations Questionnaire (WLQ) (i.e.,
                             presenteeism)
                           – Incidental absence data
©2010 Thomson Reuters




                           – Short-term disability data

                                                        26
©2010 Thomson Reuters




                                                                                         100%




                                         0%
                                                   25%
                                                               50%
                                                                            75%
                  General Health




                                                         34%
                        Nutrition Risk
                                                                                   81%
               Emotional Health
                    Risk
                                                                             70%


                          Safety Risk
                                                                           63%




                         Weight Risk




27
          Blood Pressure Risk
                                                                 53% 49%




                    Exercise Risk
                                                                                                                                              NOVARTIS RISK FACTORS




                                                         33%




                Cholesterol Risk
                                                   15%




              Triglycerides Risk
                                               10%




                        Tobacco Risk
                                              8%
                                                                                                PROPORTION OF STUDY POPULATION AT HIGH RISK




               Blood Sugar Risk
                                              7%




                         Alcohol Risk
                                              5%
PHASE I EXAMPLE:
                        PRODUCTIVITY AT WORK*
                                                                General Health
                                                                Low            High
                                                                Risk           Risk              p-value1
                        Sample Size                             2,282          1,174

                        Percent Productivity Lost               1.1%           2.0%               0.00

                        Workdays Lost (Assuming                 2.84            4.93
                        250-day Work Year)
                             1P-value   for test of difference between low risk and high risk.
©2010 Thomson Reuters




                                                                 28
PHASE II:
                               FACTOR ANALYSIS RESULTS
                                 Figure 1: Factor Loadings (importance) of each risk to each factor for all employees
                                     Factor 1: Biometric Risk                     Factor 2: Alcohol and Tobacco                   Factor 3: Emotional Health Risk


                            Tobacco                                               Tobacco                                          Tobacco

                             Alcohol                                               Alcohol                                          Alcohol

                              Weight                                                Weight                                           Weight

                           Emotional                                             Emotional                                        Emotional

                            Exercise                                              Exercise                                         Exercise

                        Triglycerides                                         Triglycerides                                    Triglycerides

                         Cholesterol                                           Cholesterol                                      Cholesterol

                        Blood sugar                                            Blood sugar                                      Blood sugar
                             Blood
                                                                            Blood pressure                                   Blood pressure
                           pressure

                                        0             0.5              1                  -0.5        0        0.5       1                     -1      -0.5     0      0.5      1
                                             Loading (importance)                                Loading (importance)                                   Loading (importance)


                                 •      Males and females: includes                  •    Males and Females: includes                      •        Females: includes those at risk
                                        those at risk for blood pressure,                 those at risk for alcohol or                              for weight, emotional health or
                                        blood sugar, cholesterol,                         tobacco                                                   exercise
                                        triglycerides, or weight
                                                                                                                                           •        Males: includes those at risk for
©2010 Thomson Reuters




                                                                                                                                                    emotional health or cholesterol
                                                                                                 Females
                                                                                                 Males

                                                                                                                                                       29
PHASE II:
                        RISK FACTORS AND MEDICAL EXPENDITURES
                          Outcomes and group of          Predicted        Predicted       Impact on           Impact as percent
                               health risks              scenario           Mean        dollars or days   difference from scenario
                                                                                           (95% CI)            without the risk
                                                                                                                   (95% CI)

                        Medical Care Expenditures                           Annual
                                                                         expenditures
                        Females   High Biometric Lab   Without risk(s)      $3,952          $516                   13.1%
                                  Values               With risk(s)         $4,468       ($146, $885)          (3.7%, 22.4%)

                                  Alcohol - Tobacco    Without risk(s)      $3,910           $247                  6.3%
                                  Use                  With risk(s)         $4,157       (-$366, $861)         (-9.4%, 22.0%)

                                  Emotional Health     Without risk(s)      $3,925          $500                   12.7%
                                                       With risk(s)         $4,425       ($137, $863)          (3.5%, 22.0%)

                        Males     High Biometric Lab   Without risk(s)      $2,540          $557                   21.9%
                                  Values               With risk(s)         $3,097       ($200, $914)          (7.9%, 36.0%)

                                  Alcohol - Tobacco    Without risk(s)      $2,652           $568                  21.4%
                                  Use                  With risk(s)         $3,220      (-$106, $1,243)        (-4.0%, 46.9%)

                                  Emotional Health     Without risk(s)      $2,530          $561                   22.2%
©2010 Thomson Reuters




                                                       With risk(s)         $3,091       ($166, $956)          (6.6%, 37.8%)



                         Indicates a statistically significant difference between those at risk and those without risk.
                                                                                                                   30
PHASE II:
                        RISK FACTORS AND PRESENTEEISM
                                                                                                            Impact as percent
                                                                                        Impact on       difference from scenario
                           Outcomes and group of         Predicted       Predicted    dollars or days        without the risk
                                health risks             scenario          Mean          (95% CI)                (95% CI)
                        Presenteeism                                      Annual unproductive days



                        Females   High Biometric Lab   Without risk(s)     0.73             0.88                121.6%
                                  Values               With risk(s)        1.61          (0.77, 1.00)      (105.9%, 137.2%)

                                  Alcohol - Tobacco    Without risk(s)     0.69             1.65                238.1%
                                  Use                  With risk(s)        2.34          (1.34, 1.95)      (193.8%, 282.3%)

                                  Emotional Health     Without risk(s)     0.74             0.86                115.7%
                                                       With risk(s)        1.60          (0.75, 0.97)      (100.7%, 130.7%)

                        Males     High Biometric Lab   Without risk(s)     0.50             0.73                146.2%
                                  Values               With risk(s)        1.23          (0.65, 0.81)      (129.6%, 162.8%)

                                  Alcohol - Tobacco    Without risk(s)     0.59             1.33                224.0%
                                  Use                  With risk(s)        1.93          (1.07, 1.59)      (180.6%, 267.3%)

                                  Emotional Health     Without risk(s)     0.54             0.87                159.7%
©2010 Thomson Reuters




                                                       With risk(s)        1.41          (0.76, 0.97)      (139.8%, 176.9%)
                          Indicates a statistically significant difference between those at risk and those without risk.

                                                                                                                   31
PHASE III: JOEM PUBLICATION
©2010 Thomson Reuters




                                          32
PHASE IV: BUSINESS APPLICATION
                        DEVELOPING AN EXCEL-BASED MODEL
                           Model Inputs                       The Model Consists of
                        Enter the demographics                Formulas that Combine
                        characteristics and the               the Inputs to Calculate
                        baseline health risk profile          Estimated Savings from:
                        for a target population.
                                                              • Medical Care
                        Choose small, medium, or
                                                              • Short-term Disability
                        large risk reduction for each
                        of the different health risk          • Incidental Absence
                        factors.
                                                              • Workplace Productivity
                        References tables of                  • Sales Performance
                        regression equations and
©2010 Thomson Reuters




                        factor loadings from Phase II.

                                                         33
EXCEL MODEL INPUTS
                        • Data points that can be
                          customized for each run
                          of the model include:
                          –   Population size
                          –   Percent female
                          –   Age distribution
                          –   Geographic distribution
                              (by region)
                          –   Health plan distribution
                          –   Percent participation in
                              program
                          –   Percent of participants
                              ‗at risk‘ (by 9 risk factors) at
                              baseline
©2010 Thomson Reuters




                          –   Average daily wage and
                              benefits load (for
                              monetized presenteeism)
                                                             34
CHANGES IN RISK                      B                  C                        D
                        • After customizing inputs, 2                  Specify Hypothetical Changes in Risk Level

                          the predicted impact on 3                         Females
                                                                      Hypothetical Reduction
                                                                                                       Males
                                                                                               Hypothetical Reduction
                          risk level of the program 4                     in Risk Level            in Risk Level

                          considered can be         5
                                                                             FALSE                    FALSE

                          modeled.                  6     Biometric
                                                            Risk
                        • For each factor –          7

                          biometric, alcohol and 8
                          tobacco, and emotional 9                            TRUE                     TRUE

                          health, the impact on risk10
                                                          Alcohol &
                                                          Tobacco
                          can be selected for males 11
                                                            Risk

                          and females.              12

                          –   No change             13
                                                                             FALSE                    FALSE

                          –   Small decrease        14
                                                          Emotional
                                                           Health
                          –
©2010 Thomson Reuters




                              Medium decrease       15
                                                            Risk

                          –   Large decrease        16


                                                     35
RESULTS FROM RISK CHANGES

                               Potential Savings Due to Reduction in Health Risk

                                          Baseline Risk    Reduction in Risk   Change Minus
                                             Level              Level            Baseline


                          Medical
                                          $15,912,606          $15,788,088      -$124,518
                          Expenditure

                          Absence
                                           $4,218,869          $4,150,426       -$68,443
                          Payment


                          Presenteeism     $8,320,131          $7,870,190       -$449,940
©2010 Thomson Reuters




                                                          36
MODEL OUTPUT: HEALTH INDEX
                                                                                                                                   Predicted Average Annual Cost per Employee by Population Health Index
                                                                                                                     $16,000
                         Annual Cost per Employee Predicted by Model




                                                                                                                     $14,000
                                                                       Annual Cost per Employee Predicted by Model




                                                                                                                     $12,000



                                                                                                                     $10,000



                                                                                                                      $8,000



                                                                                                                      $6,000


                                                                                                                                     Baseline Health Index = 79
                                                                                                                      $4,000
                                                                                                                                     Model Predicted PEPY Cost = $6,989
                                                                                                                      $2,000                             Baseline Health Index = 79                   Health Index after Reduction = 81
                                                                                                                                                     Model Predicted PEPY Cost = $6,989               Model Predicted PEPY Cost = $6,841
©2010 Thomson Reuters




                                                                                                                         $0
                                                                                                                               0       10      20       30      40      50       60       70     80         90      100
                                                                                                                                 High Risk
                                                                                                                         High Risk
                                                                                                                                                                 Population Health index
                                                                                                                                                                 Population Health Index                  Low Risk
                                                                                                                                                                                                               Low Risk
                        Med & Rx                                                                                                      Med & Rx Absence+STD
                                                                                                                                     Absence+STD               Presenteeism
                                                                                                                                                        Presenteeism             Total Cost
                                                                                                                                                                                  Total Cost   Baseline     Reduction Reduction
                                                                                                                                                                                                      Baseline           Reduction
                                                                                                                                                                        37
©2010 Thomson Reuters




                        PEPSICO STUDY




38
PBC - OVERWEIGHT/OBESE ANALYSIS
                                        Adjusted predicted annual costs for employees by BMI

                                               *At least one difference significant at the 0.05 level

                                 $10,000        Diff =
                                                                                                             Diff =
                                                                                                             25%,
                                                29%,                                                                                 Normal
                                  $8,000        $613*
                                                                                                             $987
                                                                                                                                     Overweight
                                  $6,000                                                                                             Class I
                                                                    Diff =     Diff =                                                Class II
                                  $4,000                   Diff =   26%,       7%,              Diff =
                                                                                                                                     Class III
                                                           58%,     $186*      $49              10%,
                                  $2,000                   $111*                                 $28

                                        $0
                                                 Medical


                                                              STD




                                                                                                                      Total
                                                                                                  Absences
                                                                                 Presenteeism
                                                                      WC
                        Difference between
                        combined overweight/
                        obese categories and                                                                                  74% of the
                                                                                                                              sample is
©2010 Thomson Reuters




                        normal weight is
                        displayed                                                                                             overweight or
                                                                                                                              obese

                                                                      39
MODEL INPUTS TAB
                              Model Inputs (you can click in any of the white boxes and type a new value)
                              Enter distribution (%) for demographics and health risks
                                                 41.1%   18-34                                                 27,000    Number of employees
                                                                                               Employee
                                   Age           28.4%   35-44                                                  $204     Average daily wage & benefit
                                                                                               Statistics
                                                 22.9%   45-54                                                  0%       Percent who will participate

                               (Total = 100%)    7.6%    55-64                                Intervention       $0      Annual cost per participant

                                 Gender          11.7%   Female                                                $2,505    Medical expenditure
                                                                                                Baseline
                                                 20.2%   Northeast                                              $664     Workers Compensation
                                                                                                 Annual
                               Geographic                                                      Health and
                                                 10.6%   North Central                                          $293     STD payment
                                Region                                                         Productivity
                                                                                                Costs per
                                                 42.4%   South                                                  2.4%     Presenteeism (%)
                                                                                                Employee
                              (Total = 129.1%)   26.8%   West                                                    2.7     Health-related absence days

                                                 29.1%   Sales                                      Select a work site from the drop-down list:

                                                 7.9%    Professional/Non-manager                   National Total

                                                                                              Selecting a work site will populate the model inputs with
                                                 16.3%   Manager
                                                                                              values specific for the site. Sites with 100+ employees are
                                Job Type
                                                                                              listed individually, sites with 50-99 employees are grouped
                                                 9.1%    Technician
                                                                                              by geographic region; sites with fewer than 50 employees
                                                 5.4%    Clerical/Office                      are grouped nationally.

                                                 31.6%   Laborer/Production

                               (Total = 100%)    0.7%    Unknown

                                                 42.8%   Overweight

                                                 21.8%   Obese Class I
                                  Health
                                  Risks          7.1%    Obese Class II

                                                 3.1%    Obese Class III

                                                 17.2%   High blood pressure

                                                 3.0%    High blood glucose

                                                 12.1%   High total cholesterol

                                                 14.3%   Physical inactivity

                                                 14.9%   Poor diet
©2010 Thomson Reuters




                                                 14.6%   Stress

                                                 5.0%    Depression

                                                 23.9%   Tobacco use

                                                 10.1%   Alcohol

                                                 0.6%    Type I Diabetes



                                                                                         40
MODEL RESULTS – PROJECTED CHANGE
                                                                                      27,000      Number of employees
                                                                    Employee
                                                                                       $204       Average daily wage & benefit
                                                                    Statistics
                                                                                       30%        Percent who will participate

                                                                   Intervention        $100       Annual cost per participant


                        Model Results (you can click in any of the white boxes and type a new value for percent risk reduction)
                        Enter percent risk reduction for the health risks; savings will update dynamically.
                                                              Risk                                                       Per         Total
                         Health Risk                                          Projected Savings from Risk Reduction
                                                            Reduction                                                  Employee   Participants
                         Overweight                          10%                                      Baseline          $2,505    $20,287,665            Health Index
                         Obese Class I                       10%           Medical expenditure        Risk Reduction    $2,426    $19,654,463       (after Risk Reduction)

                         Obese Class II                      10%                                           Savings =     $78       $633,202
                                                                                                                                                              92.5
                         Obese Class III                     10%                                      Baseline          $664      $5,381,721
                         High blood pressure                 10%           Workers Compensation       Risk Reduction    $644      $5,215,554     0 => highest possible risk
                                                                                                                                                 100 => lowest possible risk
                         High blood glucose                  10%                                           Savings =     $21       $166,167
                         High total cholesterol              10%                                      Baseline          $293      $2,374,353         Return on Investment
                         Physical inactivity                 10%           STD payment                Risk Reduction    $279      $2,259,365                (ROI)

                         Poor diet                           10%                                           Savings =     $14       $114,988
                                                                                                                                                             $1.26
                         Stress                              10%                                      Baseline          $323      $2,620,156
                         Depression                          10%           Presenteeism cost          Risk Reduction    $318      $2,578,173     ROI is the net savings for each
                                                                                                                                                 dollar invested.
                         Tobacco use                         10%                                           Savings =     $5        $41,983       An ROI of $1.00 indicates break
                                                                                                                                                 even.
                         Alcohol                             10%                                      Baseline          $542      $4,388,019
©2010 Thomson Reuters




                                                                           Health-related Absence     Risk Reduction    $533      $4,320,296      Annual Savings/Employee
                                                                                                                                                   With a 1 Point Increase
                                                                                                           Savings =     $8        $67,723           in the Health Index
                                                                           Total Savings                                $126      $1,024,064
                                                                                                                                                             $124


                                                                                                          41
HEALTH INDEX SCORE BY WORKSITE

                                                                        93.9    88.3    92.0    91.4    92.1    91.5
                                                                  100
                          Healthier




                                                                  80
                                        Population Health Index




                                                                  60
                          Higher Risk




                                                                  40


                                                                  20
©2010 Thomson Reuters




                                                                    0
                                                                        Loc A   Loc B   Loc C   Loc D   Loc E   PBC Avg

                                                                                        42
THOMSON REUTERS
                        WORKFORCE WELLNESS INDEX
                        • Background
                          – Modifiable health risk factors are associated with
                            increased healthcare and productivity costs

                        • Objectives
                          – Devise a methodology to create a health risk score that
                            can be applied to health risk assessment (HRA) data and
                            correlates with costs associated with health risk factors
                          – Devise a methodology that allows comparison of a
                            population subset to a total health risk score
©2010 Thomson Reuters




                                                       43
DATA SOURCES
                        • MarketScan Medical and Drug Claim Database
                          – Eligibility, Medical and Drug Paid Claims Data for Self-Insured
                            Employers and Health Plans, 2005-2009
                          – Over 25 Million Covered Lives in 2009
                          – Eligibility and Medical Claims were used to Derive Employee
                            Demographics and Comorbidities (for Risk Adjustment)
                          – Medical and Drug Claims were used to Estimate Prospective
                            Healthcare Costs
                        • MarketScan Health and Productivity Management Database
                          – Health Risk Assessment Survey, Absenteeism, Workers
                            Compensation and Short Term Disability Data, 2005-2009
                          – Over 2 Million HRAs in 2009
                          – Linkable to the MarketScan Medical and Drug Claim Database
©2010 Thomson Reuters




                          – HRA Survey Questions were used to Estimate Behavioral Risk
                            Prevalence Rates and to Identify the Presence/Absence of High Risks
                                                           44
THOMSON REUTERS
                        WORKFORCE WELLNESS INDEX
                        • Two indexes were constructed
                        • MARKETSCAN® INDEX: Prevalence and cost of 8 risk
                          factors based on MarketScan medical and drug claims
                          matched to Health Risk Assessment (HRA) data (privately
                          insured; adjusted to U.S. demographics)

                           - Body Mass Index (BMI)   - Tobacco Use
                           - Blood Glucose           - Alcohol Use
                           - Blood Pressure          - Stress (U.S. rates not available)
                           - Cholesterol             - Exercise (U.S. rates not available)

                        • U.S. INDEX: Prevalence of 6 risk factors for U.S. employed,
                          privately insured population age 18-64 with MarketScan cost
©2010 Thomson Reuters




                          weights applied

                                                        45
SAMPLE
                        • Active full-time employees
                        • Ages 18-64
                        • Enrolled in non-capitated health plans
                        • Continuously enrolled for 365 days before and after
                          the index HRA date
                        • Non-pregnant individuals
©2010 Thomson Reuters




                                                  46
HEALTH RISK INDEX—DATA SOURCES
                        High Risk Definitions

                              Risk Factor                  High Risk Definition
                                  BMI                            BMI >= 30
                             Blood Pressure         Systolic >=140 or diastolic >=90
                               Cholesterol               Total Cholesterol >= 240
                                Glucose                    Total Glucose >= 126
                                              Currently smoke cigarettes or use any form of
                                Tobacco                           tobacco
                                Alcohol                 More than 2 drinks per day
                                              Sometimes or Often feel stressed and have
                                 Stress                        trouble coping
                                              Exercise less than two days per week or less
                                                      than 20 minutes per day or
                                              non-exerciser/light exerciser in the previous
©2010 Thomson Reuters




                                Exercise                          month


                                                         47
METHODS
                        • Prevalence of health risks was calculated for the
                          sample population
                          – To compensate for possible differences in demographic
                            composition of the MarketScan HRA sample and the
                            national employed workforce, adjustment weights were
                            applied when computing the yearly prevalence rates from
                            the MarketScan HRA sample
                          – Adjustment weights were derived from the Current
                            Population Survey for the years 2005-2009
©2010 Thomson Reuters




                                                     48
METHODS
                        • Regression models were used to estimate the
                          importance weights used to derive the overall index
                          score
                          – Importance weights were computed from risk factor
                            coefficients from the regression model that estimated the
                            cost effect of the risk factors and other covariates.
                          – Each risk factor importance weight can be interpreted as
                            the annual percentage increase in medical and drug costs
                            due to presence of a risk factor, controlling for all other
                            risk factors, comorbid conditions and employee
                            characteristics
©2010 Thomson Reuters




                                                       49
METHODS
                        • The U.S. Index was computed as follows:
                          – The Behavioral Risk Factor Surveillance Survey (BRFSS)
                            and the National Health and Nutrition Examination Survey
                            (NHANES) were used to estimate behavioral risk
                            prevalence rates for the insured, employed population of
                            the U.S. as a whole
                          – Importance weights were derived from the MarketScan
                            claims database
                          – The U.S. Index was then computed in a manner similar to
                            the Workforce Wellness Index
©2010 Thomson Reuters




                                                     50
WORKFORCE WELLNESS INDEXES
                        U.S. AND MARKETSCAN 2005-2009
                          87.0

                          86.5

                          86.0

                          85.5

                          85.0

                          84.5

                          84.0

                          83.5

                          83.0

                          82.5
                                    2005           2006        2007             2008          2009

                                       U.S. Wellness Index            MarketScan Wellness Index
©2010 Thomson Reuters




                                 Note: Each index is a composite of 6 risk factors:
                                 BMI, Blood Glucose, Blood Pressure, Cholesterol, Tobacco Use, Alcohol Use
                                                              51
RESULTS
                        • Between 2005 and 2009, the U.S. Workforce
                          Wellness Index worsened, declining from 86.4 to
                          84.4
                        • The MarketScan sample improved, increasing from
                          84.1 to 86.2. An index of 100 represents the ideal
                          state where there are no behavioral risk factors
                          present in the employed population and, therefore,
                          no healthcare costs due to these risks
©2010 Thomson Reuters




                                                  52
WORKFORCE WELLNESS INDEX
                        ESTIMATED ANNUAL COST IMPACT1
                          $450
                          $400
                          $350
                          $300
                          $250
                          $200
                          $150
                          $100
                           $50
                           $-
                          $(50)
                                      BMI      Blood Pressure Cholesterol     Glucose       Tobacco   Alcohol

                                              Implied Cost Impact (based on 2009 Prevalence Rates)



                                  1Based    on cost and prevalence rates in MarketScan data sets
©2010 Thomson Reuters




                                  Note: Cholesterol and Alcohol Use statistically have no medical/drug cost impact


                                                                      53
DISCOVERY VITALITY WELLNESS
                        HEALTHY COMPANY INDEX
©2010 Thomson Reuters




                                        54
EMPLOYEE HEALTH ASSESSMENT
©2010 Thomson Reuters




                                       55
REPORTING BMI AND NUTRITION
©2010 Thomson Reuters




                                        56
ORGANIZATIONAL HEALTH
©2010 Thomson Reuters




                                        57
©2010 Thomson Reuters




58
                        LEADERSHIP SUPPORT
AND THE WINNERS ARE…
©2010 Thomson Reuters




                                       59
SUMMARY
                        WORKFORCE WELLNESS INDEXES
                        • There are lots of them out there
                        • Some are qualitative, others quantitative, and yet
                          others are both
                        • They aim to connect organizational health,
                          individual risk factors, and financial metrics
                        • The goals – to come up with one number that
                          reflects a composite health/cost score – like the
                          ―Dow Jones‖ industrial average
                        • Measures the impact of improving behavioral risk
©2010 Thomson Reuters




                          factors on healthcare cost in employed populations

                                                    60

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Worksite Wellnes Index with Ron Goetzel

  • 1. REVIEW OF WORKFORCE HEALTH INDICES HOW ORGANIZATIONS CAN MEASURE AND IMPROVE WORKFORCE WELLNESS RON Z. GOETZEL, PH.D. August 12, 2011
  • 2. WHAT IS A WORKFORCE WELLNESS INDEX • Qualitative tool to assess the extent to which a an employer or worksite has adopted ―best practices‖ for population health improvement • Quantitative tool that aligns employees‘ health risk profile with outcomes of interest to the organization (e.g., medical care costs and worker productivity) • Produces a ―single number‖ reflecting the interaction of population health risks and cost that can be compared and contrasted over time 2
  • 3. EXAMPLES OF QUALITATIVE TOOLS • HERO Best Practice Scorecard • National Business Group on Health Wellness Score Card • Checklist of Health Promotion Environments at Worksites (CHEW) • Employers‘ Health and Productivity Management Inventory, Emory • Environmental Assessment Tool (EAT), UGA/Emory • Leading by Example (LBE) – Leadership Support Tool, Emory, UGA • Healthy Employees in Healthy Organizations, ENWHP • Heart Check: Assessing Worksite Support for a Healthy Lifestyle, NYSDH • Heart Check Lite, Fisher & Golaszewski • Well Workplace Checklist, WELCOA 3
  • 4. EXAMPLE OF A WORKSITE HEALTH INDEX  Sample Results Nation ABC Maximu al Category Inc.’s m Averag Score Points e 1. Strategic Planning 7 5 11 2. Leadership 18 16 33 Engagement 3. Program Level 7 11 22 Management 4. Programs 14 28 56 5. Engagement Methods 40 29 67 6. Measurement and 2 5 11 Evaluation TOTAL 88 94 200 Based on ABC Inc.‘s response and database average as of [May 1, 2009]. 4
  • 6. LEADING BY EXAMPLE (LBE) ASSESSMENT
  • 9. PHYSICAL ACTIVITY POLICIES AND ENVIRONMENTAL SUPPORT – Make available educational information on physical activity (print, web, video, audio) (e.g., brochures in common areas, links from company website, video or audio library) – Lay out walking routes and trails (onsite or offsite in surrounding community) – Post signs at elevators, entrances, by exit signs, etc. that identify stairwell location and encourage use – Make available bikes free of charge for onsite transportation – Install bike racks/bike lockers at common building entrance ways – Offer pedometer programs (distribute free pedometers) – Offer onsite fitness center or fitness room – Encourage use of off-site fitness club subsidies (partial/full reimbursement to employees) – Encourage use of fitness club discounts (discounts arranged with local fitness/athletic center to reduce employee out-of-pocket costs) – Offer time off for physical activity during work hours – Install fitness equipment at the workstation (e.g., cardio equipment, hand weights/dumb bells, stretching mats, exercise balls) – Install sport-specific exercise areas (e.g., basketball, volleyball, racquet ball or tennis courts) – Offer sports team sponsorship or organized physical activities – Provide showers/locker rooms – Develop a newsletter or column for physical activity related information (print or computer-based; providing information on programs, feature articles, high-risk targeted messaging, etc.) – Install posters/bulletin boards designated for physical activity information – Develop policy statement supporting physical activity 9
  • 10. CHANGE AGENT CULTURE OF HEALTH SURVEY 10
  • 11. CDC Worksite Health Index (WHI) Project Purpose – Why we need a Worksite Health Index: • The workplace provides many opportunities for promoting health and preventing disease. • There is a need for widely available, recognized tools to assist employers in their assessment of workplace programs, particularly small and medium sized businesses. • Employers are increasingly looking to experts for practical guidance and population-based solutions. 11
  • 12. CDC Initiative – Goals • Develop a tool for use by employers of all sizes and types to assess their organization‘s ―health‖ in terms of: • Worker health/risk factors • Program, policies, environment, culture • Other relevant areas important to the success of workplace health programs • Allow employers to receive immediate feedback and link to additional tools and resources 12
  • 13. Stakeholder Panel • David R. Anderson, PhD, LP – StayWell Health Management • Catherine M. Baase, MD, FAAFP, FACOEM –The Dow Chemical Company • Ken Holtyn, MS – Holtyn & Associates Health Promotion Consultants • Pamela Hymel MD, MPH, FACOEM – Cisco Systems • Laura Linnan, ScD, CHES – University of North Carolina • Dyann Matson-Koffman DrPH, MPH, CHES – CDC, National Center for Chronic Disease Prevention and Health Promotion • Nico Pronk, PhD, FACSM, FAWHP – Health Partners, Center for Health Promotion • Paul Schulte, PhD – CDC, National Institute for Occupational Health and Safety • Andrew Spaulding, MS – Maine CDC/DHHS Cardiovascular Health Program • Cristie Travis, MS – Memphis Business Group on Health • Tonya Vyhlidal, MEd, CHPD, CPT – Lincoln Industries • Ed Watt, MS – Transport Workers Union 13
  • 14. CDC Approach • Phase I – Environmental Scan and Planning • Literature review • Expert consultation • Phase II - Develop Worksite Health Index • Finalize the domains, indicators, and metrics for the index • Build and pilot test a prototype • Phase III - Develop Web Application and Disseminate • Translate prototype into functional application • Promote adoption and utilization of tool 14
  • 15. CDC Environmental Scan • Used four sources to construct an organizing framework of WHI best and promising practices • Three main domains (with 25 subcategories) • Leadership and Corporate Culture • Program Design and Implementation • Program Evaluation 15
  • 16. CDC Worksite Health Index Project Domain 1: Leadership and Corporate Culture CATEGORY/CONCEPT DESCRIPTION/EXAMPLES 1. Leadership and Management Support Demonstrate organizational commitment and leadership support by engaging mid-level management, sharing program ownership with all staff levels, and leading by example. 2. Organizational Culture and Policies A healthy company norm/culture that includes a supportive physical environment and supportive policies (e.g., healthy food, no tobacco, flex time). 3. Alignment of Business and Health Goals Explicit connection of health goals and programs to organization‘s core business objectives and principles. 4. Wellness Champion Identified wellness coordinator/champion, council, or employee-driven advisory board. 5. Sustainability Scalable and accessible programs. 8/11/2011 16 16
  • 17. CDC Worksite Health Index Project Domain 2: Program Design &Implementation CATEGORY/CONCEPT DESCRIPTION/EXAMPLES 6. Planning and Program Goals Establish clear, consistent, theory and evidence-based principles and a clearly defined plan of operations with specific program goals and objectives (and with realistic expectations). 7. Diagnostics and Assessment Use/analysis of claims data, health risk data, biometrics, and measures of productivity. 8. Integration, Data Systems Efficient and effective data practices and informatics, integration of and Informatics relevant data systems across multiple organizational functions and departments (e.g., with employee health risk data). 9. Incentives Consider meaningful incentives/rewards and incentives linked to participation (not to changes in biometrics). 10. Adequate Resources Dedicated, adequate resources spent to achieve desired ROI. 11. Multi-Component Multi-component programs (e.g., health education, Interventions and Effective counseling, behavior change/chronic disease risk reduction, Implementation emergency preparedness, safety and the elimination of recognized occupational hazards), integration of program components at the point of implementation. Integrated staff (multi-disciplinary; cross departmental); Integrate/ensure vendor, partners engagement. 12. Tailored Interventions Tailor programs to the specific workplace and provide individualized interventions. 8/11/2011 17 17
  • 18. CDC Worksite Health Index Project Domain 2: Program Design & Implementation CATEGORY/CONCEPT DESCRIPTION/EXAMPLES 13. Screening and Triage Scalable and effective assessment and screening to identify the highest risk individuals, triaging of individuals into programs that produce the biggest payoff/impact, providing public health interventions to keep people at low risk. 14. Piloting Start small/simple and scale up using success of pilot results. 15. Engagement of Local Community Coordinating with insurance and health care providers (especially primary care providers), public health partners, and community based organizations, using community resources and linkages. 16. Accessibility/ Reducing Barriers Accessible/attractive programs and initiatives at the worksite and in the community with services that balance personal, face-to-face interactions with the latest advancements in computers/technology, the promotion of employee participation. 17. Confidentiality Relentless focus on safeguarding personal health information, privacy and protecting confidentiality. 18. Ecological Interventions Environmental/ecological interventions, the social environment, the built environment in the workplace and community, (e.g., LEED buildings). 19. Communications Regular, strategic, multi-channel, effective marketing and communication of results (to management, employees and their dependents). 20. Health Benefits Insurance plan design (coverage; payment structure, degree of innovation in plan), vacation and sick leave. 8/11/2011 18 18
  • 19. CDC Worksite Health Index Project Domain 3: Program Evaluation CATEGORY/CONCEPT DESCRIPTION/EXAMPLES 21. Measurement and Evaluation Program measurement, analysis and evaluation (e.g. claims data, evaluation data, audit tools) using rigorous methods that stand up to peer review. 22. Effective Tools Find and use effective, valid, and reliable tools. 23. Accountability Build accountability at all levels that is linked to rewards. 24. Learn from Results Learn from experience; adjust the program as needed, explicit connection of results to core values. 25. Economics Return-on-investment (ROI), health care costs, workers‗ compensation, disability. 8/11/2011 19 19
  • 20. DERIVATIVE INSTRUMENT – CDC HEALTH SCORE CARD 20
  • 21. OTHER EXCITING DEVELOPMENTS • Development of quantitative health indices – Novartis – PepsiCo – Thomson Reuters • International applications: Discovery Holding (South Africa) 21
  • 22. EVOLUTION OF THE WORKFORCE WELLNESS ©2010 Thomson Reuters INDEX 22
  • 23. PRIOR WORK ON INDEXES • The Workforce Wellness Index evolved from prior work carried out in-house at Thomson Reuters – Health indexes for employer clients such as Pepsi Bottling Company and Novartis • Goetzel RZ, Carls GS, Wang S, Kelly E, Mauceri E, Columbus D, Cavuoti A. ―The relationship between modifiable health risk factors and medical expenditures, absenteeism, short-term disability and presenteeism among employees at Novartis. Journal of Occupational and Environmental Medicine. 2009. 51(4): 487-499, April 2009. • Henke RM, Carls GS, Short ME, Pei X, Wang S, Moley S, Sullivan M, Goetzel RZ. The Relationship between Health Risks and Health and Productivity Costs among Employees at Pepsi Bottling Group. Journal of Occupational and Environmental Medicine. 52(5):519-527 May 2010 • Kelly E, Carls GS, Lenhart G, Mauceri E, Columbus D, Cavuoti A, Goetzel RZ. The Novartis Health Index: A method for valuing the economic impact of risk reduction in a ©2010 Thomson Reuters workforce. Journal of Occupational and Environmental Medicine. May 2010; 52(5): 528- 535. 23
  • 24. PBC AND NOVARTIS HEALTH INDEXES • Indexes based on relationship between observed health risks and various employer health care and productivity costs – Include medical+Rx, workers‘ compensation, short-term disability, absenteeism and presenteeism • Indexes link employee health risks and cost data to produce a single number, which can be used by management to gauge employee health risks and costs simultaneously ©2010 Thomson Reuters 24
  • 25. HEALTH INDEX PHASES • Phase I: Develop Descriptive Statistics: Characteristics of Employees at High vs. Low Health Risks • Phase II: Investigate Relationships Between Health Risks, Medical Expenditures, Productivity, and Other Outcomes • Phase III: Publish Finding • Phase IV: Develop an Excel-Based Model to Forecast the Financial Impact of Interventions Designed to Improve Health and Lower Health Risks ©2010 Thomson Reuters 25
  • 26. NOVARTIS – DATA INTEGRATION • Collect data needed to measure employee health risks, productivity, and medical expenditures and merge these data sets into a single analytic file: – Medical claims data for inpatient, outpatient, and ancillary services – Pharmaceutical claims – Health plan enrollment data – Mayo Health risk appraisal (HRA) – Work Limitations Questionnaire (WLQ) (i.e., presenteeism) – Incidental absence data ©2010 Thomson Reuters – Short-term disability data 26
  • 27. ©2010 Thomson Reuters 100% 0% 25% 50% 75% General Health 34% Nutrition Risk 81% Emotional Health Risk 70% Safety Risk 63% Weight Risk 27 Blood Pressure Risk 53% 49% Exercise Risk NOVARTIS RISK FACTORS 33% Cholesterol Risk 15% Triglycerides Risk 10% Tobacco Risk 8% PROPORTION OF STUDY POPULATION AT HIGH RISK Blood Sugar Risk 7% Alcohol Risk 5%
  • 28. PHASE I EXAMPLE: PRODUCTIVITY AT WORK* General Health Low High Risk Risk p-value1 Sample Size 2,282 1,174 Percent Productivity Lost 1.1% 2.0% 0.00 Workdays Lost (Assuming 2.84 4.93 250-day Work Year) 1P-value for test of difference between low risk and high risk. ©2010 Thomson Reuters 28
  • 29. PHASE II: FACTOR ANALYSIS RESULTS Figure 1: Factor Loadings (importance) of each risk to each factor for all employees Factor 1: Biometric Risk Factor 2: Alcohol and Tobacco Factor 3: Emotional Health Risk Tobacco Tobacco Tobacco Alcohol Alcohol Alcohol Weight Weight Weight Emotional Emotional Emotional Exercise Exercise Exercise Triglycerides Triglycerides Triglycerides Cholesterol Cholesterol Cholesterol Blood sugar Blood sugar Blood sugar Blood Blood pressure Blood pressure pressure 0 0.5 1 -0.5 0 0.5 1 -1 -0.5 0 0.5 1 Loading (importance) Loading (importance) Loading (importance) • Males and females: includes • Males and Females: includes • Females: includes those at risk those at risk for blood pressure, those at risk for alcohol or for weight, emotional health or blood sugar, cholesterol, tobacco exercise triglycerides, or weight • Males: includes those at risk for ©2010 Thomson Reuters emotional health or cholesterol Females Males 29
  • 30. PHASE II: RISK FACTORS AND MEDICAL EXPENDITURES Outcomes and group of Predicted Predicted Impact on Impact as percent health risks scenario Mean dollars or days difference from scenario (95% CI) without the risk (95% CI) Medical Care Expenditures Annual expenditures Females High Biometric Lab Without risk(s) $3,952 $516 13.1% Values With risk(s) $4,468 ($146, $885) (3.7%, 22.4%) Alcohol - Tobacco Without risk(s) $3,910 $247 6.3% Use With risk(s) $4,157 (-$366, $861) (-9.4%, 22.0%) Emotional Health Without risk(s) $3,925 $500 12.7% With risk(s) $4,425 ($137, $863) (3.5%, 22.0%) Males High Biometric Lab Without risk(s) $2,540 $557 21.9% Values With risk(s) $3,097 ($200, $914) (7.9%, 36.0%) Alcohol - Tobacco Without risk(s) $2,652 $568 21.4% Use With risk(s) $3,220 (-$106, $1,243) (-4.0%, 46.9%) Emotional Health Without risk(s) $2,530 $561 22.2% ©2010 Thomson Reuters With risk(s) $3,091 ($166, $956) (6.6%, 37.8%) Indicates a statistically significant difference between those at risk and those without risk. 30
  • 31. PHASE II: RISK FACTORS AND PRESENTEEISM Impact as percent Impact on difference from scenario Outcomes and group of Predicted Predicted dollars or days without the risk health risks scenario Mean (95% CI) (95% CI) Presenteeism Annual unproductive days Females High Biometric Lab Without risk(s) 0.73 0.88 121.6% Values With risk(s) 1.61 (0.77, 1.00) (105.9%, 137.2%) Alcohol - Tobacco Without risk(s) 0.69 1.65 238.1% Use With risk(s) 2.34 (1.34, 1.95) (193.8%, 282.3%) Emotional Health Without risk(s) 0.74 0.86 115.7% With risk(s) 1.60 (0.75, 0.97) (100.7%, 130.7%) Males High Biometric Lab Without risk(s) 0.50 0.73 146.2% Values With risk(s) 1.23 (0.65, 0.81) (129.6%, 162.8%) Alcohol - Tobacco Without risk(s) 0.59 1.33 224.0% Use With risk(s) 1.93 (1.07, 1.59) (180.6%, 267.3%) Emotional Health Without risk(s) 0.54 0.87 159.7% ©2010 Thomson Reuters With risk(s) 1.41 (0.76, 0.97) (139.8%, 176.9%) Indicates a statistically significant difference between those at risk and those without risk. 31
  • 32. PHASE III: JOEM PUBLICATION ©2010 Thomson Reuters 32
  • 33. PHASE IV: BUSINESS APPLICATION DEVELOPING AN EXCEL-BASED MODEL Model Inputs The Model Consists of Enter the demographics Formulas that Combine characteristics and the the Inputs to Calculate baseline health risk profile Estimated Savings from: for a target population. • Medical Care Choose small, medium, or • Short-term Disability large risk reduction for each of the different health risk • Incidental Absence factors. • Workplace Productivity References tables of • Sales Performance regression equations and ©2010 Thomson Reuters factor loadings from Phase II. 33
  • 34. EXCEL MODEL INPUTS • Data points that can be customized for each run of the model include: – Population size – Percent female – Age distribution – Geographic distribution (by region) – Health plan distribution – Percent participation in program – Percent of participants ‗at risk‘ (by 9 risk factors) at baseline ©2010 Thomson Reuters – Average daily wage and benefits load (for monetized presenteeism) 34
  • 35. CHANGES IN RISK B C D • After customizing inputs, 2 Specify Hypothetical Changes in Risk Level the predicted impact on 3 Females Hypothetical Reduction Males Hypothetical Reduction risk level of the program 4 in Risk Level in Risk Level considered can be 5 FALSE FALSE modeled. 6 Biometric Risk • For each factor – 7 biometric, alcohol and 8 tobacco, and emotional 9 TRUE TRUE health, the impact on risk10 Alcohol & Tobacco can be selected for males 11 Risk and females. 12 – No change 13 FALSE FALSE – Small decrease 14 Emotional Health – ©2010 Thomson Reuters Medium decrease 15 Risk – Large decrease 16 35
  • 36. RESULTS FROM RISK CHANGES Potential Savings Due to Reduction in Health Risk Baseline Risk Reduction in Risk Change Minus Level Level Baseline Medical $15,912,606 $15,788,088 -$124,518 Expenditure Absence $4,218,869 $4,150,426 -$68,443 Payment Presenteeism $8,320,131 $7,870,190 -$449,940 ©2010 Thomson Reuters 36
  • 37. MODEL OUTPUT: HEALTH INDEX Predicted Average Annual Cost per Employee by Population Health Index $16,000 Annual Cost per Employee Predicted by Model $14,000 Annual Cost per Employee Predicted by Model $12,000 $10,000 $8,000 $6,000 Baseline Health Index = 79 $4,000 Model Predicted PEPY Cost = $6,989 $2,000 Baseline Health Index = 79 Health Index after Reduction = 81 Model Predicted PEPY Cost = $6,989 Model Predicted PEPY Cost = $6,841 ©2010 Thomson Reuters $0 0 10 20 30 40 50 60 70 80 90 100 High Risk High Risk Population Health index Population Health Index Low Risk Low Risk Med & Rx Med & Rx Absence+STD Absence+STD Presenteeism Presenteeism Total Cost Total Cost Baseline Reduction Reduction Baseline Reduction 37
  • 38. ©2010 Thomson Reuters PEPSICO STUDY 38
  • 39. PBC - OVERWEIGHT/OBESE ANALYSIS Adjusted predicted annual costs for employees by BMI *At least one difference significant at the 0.05 level $10,000 Diff = Diff = 25%, 29%, Normal $8,000 $613* $987 Overweight $6,000 Class I Diff = Diff = Class II $4,000 Diff = 26%, 7%, Diff = Class III 58%, $186* $49 10%, $2,000 $111* $28 $0 Medical STD Total Absences Presenteeism WC Difference between combined overweight/ obese categories and 74% of the sample is ©2010 Thomson Reuters normal weight is displayed overweight or obese 39
  • 40. MODEL INPUTS TAB Model Inputs (you can click in any of the white boxes and type a new value) Enter distribution (%) for demographics and health risks 41.1% 18-34 27,000 Number of employees Employee Age 28.4% 35-44 $204 Average daily wage & benefit Statistics 22.9% 45-54 0% Percent who will participate (Total = 100%) 7.6% 55-64 Intervention $0 Annual cost per participant Gender 11.7% Female $2,505 Medical expenditure Baseline 20.2% Northeast $664 Workers Compensation Annual Geographic Health and 10.6% North Central $293 STD payment Region Productivity Costs per 42.4% South 2.4% Presenteeism (%) Employee (Total = 129.1%) 26.8% West 2.7 Health-related absence days 29.1% Sales Select a work site from the drop-down list: 7.9% Professional/Non-manager National Total Selecting a work site will populate the model inputs with 16.3% Manager values specific for the site. Sites with 100+ employees are Job Type listed individually, sites with 50-99 employees are grouped 9.1% Technician by geographic region; sites with fewer than 50 employees 5.4% Clerical/Office are grouped nationally. 31.6% Laborer/Production (Total = 100%) 0.7% Unknown 42.8% Overweight 21.8% Obese Class I Health Risks 7.1% Obese Class II 3.1% Obese Class III 17.2% High blood pressure 3.0% High blood glucose 12.1% High total cholesterol 14.3% Physical inactivity 14.9% Poor diet ©2010 Thomson Reuters 14.6% Stress 5.0% Depression 23.9% Tobacco use 10.1% Alcohol 0.6% Type I Diabetes 40
  • 41. MODEL RESULTS – PROJECTED CHANGE 27,000 Number of employees Employee $204 Average daily wage & benefit Statistics 30% Percent who will participate Intervention $100 Annual cost per participant Model Results (you can click in any of the white boxes and type a new value for percent risk reduction) Enter percent risk reduction for the health risks; savings will update dynamically. Risk Per Total Health Risk Projected Savings from Risk Reduction Reduction Employee Participants Overweight 10% Baseline $2,505 $20,287,665 Health Index Obese Class I 10% Medical expenditure Risk Reduction $2,426 $19,654,463 (after Risk Reduction) Obese Class II 10% Savings = $78 $633,202 92.5 Obese Class III 10% Baseline $664 $5,381,721 High blood pressure 10% Workers Compensation Risk Reduction $644 $5,215,554 0 => highest possible risk 100 => lowest possible risk High blood glucose 10% Savings = $21 $166,167 High total cholesterol 10% Baseline $293 $2,374,353 Return on Investment Physical inactivity 10% STD payment Risk Reduction $279 $2,259,365 (ROI) Poor diet 10% Savings = $14 $114,988 $1.26 Stress 10% Baseline $323 $2,620,156 Depression 10% Presenteeism cost Risk Reduction $318 $2,578,173 ROI is the net savings for each dollar invested. Tobacco use 10% Savings = $5 $41,983 An ROI of $1.00 indicates break even. Alcohol 10% Baseline $542 $4,388,019 ©2010 Thomson Reuters Health-related Absence Risk Reduction $533 $4,320,296 Annual Savings/Employee With a 1 Point Increase Savings = $8 $67,723 in the Health Index Total Savings $126 $1,024,064 $124 41
  • 42. HEALTH INDEX SCORE BY WORKSITE 93.9 88.3 92.0 91.4 92.1 91.5 100 Healthier 80 Population Health Index 60 Higher Risk 40 20 ©2010 Thomson Reuters 0 Loc A Loc B Loc C Loc D Loc E PBC Avg 42
  • 43. THOMSON REUTERS WORKFORCE WELLNESS INDEX • Background – Modifiable health risk factors are associated with increased healthcare and productivity costs • Objectives – Devise a methodology to create a health risk score that can be applied to health risk assessment (HRA) data and correlates with costs associated with health risk factors – Devise a methodology that allows comparison of a population subset to a total health risk score ©2010 Thomson Reuters 43
  • 44. DATA SOURCES • MarketScan Medical and Drug Claim Database – Eligibility, Medical and Drug Paid Claims Data for Self-Insured Employers and Health Plans, 2005-2009 – Over 25 Million Covered Lives in 2009 – Eligibility and Medical Claims were used to Derive Employee Demographics and Comorbidities (for Risk Adjustment) – Medical and Drug Claims were used to Estimate Prospective Healthcare Costs • MarketScan Health and Productivity Management Database – Health Risk Assessment Survey, Absenteeism, Workers Compensation and Short Term Disability Data, 2005-2009 – Over 2 Million HRAs in 2009 – Linkable to the MarketScan Medical and Drug Claim Database ©2010 Thomson Reuters – HRA Survey Questions were used to Estimate Behavioral Risk Prevalence Rates and to Identify the Presence/Absence of High Risks 44
  • 45. THOMSON REUTERS WORKFORCE WELLNESS INDEX • Two indexes were constructed • MARKETSCAN® INDEX: Prevalence and cost of 8 risk factors based on MarketScan medical and drug claims matched to Health Risk Assessment (HRA) data (privately insured; adjusted to U.S. demographics) - Body Mass Index (BMI) - Tobacco Use - Blood Glucose - Alcohol Use - Blood Pressure - Stress (U.S. rates not available) - Cholesterol - Exercise (U.S. rates not available) • U.S. INDEX: Prevalence of 6 risk factors for U.S. employed, privately insured population age 18-64 with MarketScan cost ©2010 Thomson Reuters weights applied 45
  • 46. SAMPLE • Active full-time employees • Ages 18-64 • Enrolled in non-capitated health plans • Continuously enrolled for 365 days before and after the index HRA date • Non-pregnant individuals ©2010 Thomson Reuters 46
  • 47. HEALTH RISK INDEX—DATA SOURCES High Risk Definitions Risk Factor High Risk Definition BMI BMI >= 30 Blood Pressure Systolic >=140 or diastolic >=90 Cholesterol Total Cholesterol >= 240 Glucose Total Glucose >= 126 Currently smoke cigarettes or use any form of Tobacco tobacco Alcohol More than 2 drinks per day Sometimes or Often feel stressed and have Stress trouble coping Exercise less than two days per week or less than 20 minutes per day or non-exerciser/light exerciser in the previous ©2010 Thomson Reuters Exercise month 47
  • 48. METHODS • Prevalence of health risks was calculated for the sample population – To compensate for possible differences in demographic composition of the MarketScan HRA sample and the national employed workforce, adjustment weights were applied when computing the yearly prevalence rates from the MarketScan HRA sample – Adjustment weights were derived from the Current Population Survey for the years 2005-2009 ©2010 Thomson Reuters 48
  • 49. METHODS • Regression models were used to estimate the importance weights used to derive the overall index score – Importance weights were computed from risk factor coefficients from the regression model that estimated the cost effect of the risk factors and other covariates. – Each risk factor importance weight can be interpreted as the annual percentage increase in medical and drug costs due to presence of a risk factor, controlling for all other risk factors, comorbid conditions and employee characteristics ©2010 Thomson Reuters 49
  • 50. METHODS • The U.S. Index was computed as follows: – The Behavioral Risk Factor Surveillance Survey (BRFSS) and the National Health and Nutrition Examination Survey (NHANES) were used to estimate behavioral risk prevalence rates for the insured, employed population of the U.S. as a whole – Importance weights were derived from the MarketScan claims database – The U.S. Index was then computed in a manner similar to the Workforce Wellness Index ©2010 Thomson Reuters 50
  • 51. WORKFORCE WELLNESS INDEXES U.S. AND MARKETSCAN 2005-2009 87.0 86.5 86.0 85.5 85.0 84.5 84.0 83.5 83.0 82.5 2005 2006 2007 2008 2009 U.S. Wellness Index MarketScan Wellness Index ©2010 Thomson Reuters Note: Each index is a composite of 6 risk factors: BMI, Blood Glucose, Blood Pressure, Cholesterol, Tobacco Use, Alcohol Use 51
  • 52. RESULTS • Between 2005 and 2009, the U.S. Workforce Wellness Index worsened, declining from 86.4 to 84.4 • The MarketScan sample improved, increasing from 84.1 to 86.2. An index of 100 represents the ideal state where there are no behavioral risk factors present in the employed population and, therefore, no healthcare costs due to these risks ©2010 Thomson Reuters 52
  • 53. WORKFORCE WELLNESS INDEX ESTIMATED ANNUAL COST IMPACT1 $450 $400 $350 $300 $250 $200 $150 $100 $50 $- $(50) BMI Blood Pressure Cholesterol Glucose Tobacco Alcohol Implied Cost Impact (based on 2009 Prevalence Rates) 1Based on cost and prevalence rates in MarketScan data sets ©2010 Thomson Reuters Note: Cholesterol and Alcohol Use statistically have no medical/drug cost impact 53
  • 54. DISCOVERY VITALITY WELLNESS HEALTHY COMPANY INDEX ©2010 Thomson Reuters 54
  • 55. EMPLOYEE HEALTH ASSESSMENT ©2010 Thomson Reuters 55
  • 56. REPORTING BMI AND NUTRITION ©2010 Thomson Reuters 56
  • 58. ©2010 Thomson Reuters 58 LEADERSHIP SUPPORT
  • 59. AND THE WINNERS ARE… ©2010 Thomson Reuters 59
  • 60. SUMMARY WORKFORCE WELLNESS INDEXES • There are lots of them out there • Some are qualitative, others quantitative, and yet others are both • They aim to connect organizational health, individual risk factors, and financial metrics • The goals – to come up with one number that reflects a composite health/cost score – like the ―Dow Jones‖ industrial average • Measures the impact of improving behavioral risk ©2010 Thomson Reuters factors on healthcare cost in employed populations 60