You no longer have to suffer long delays, poor creative work, inflated design bills and lack of service. You can get high quality design, value for money, time-saving and convenience from our smooth online process.You can enjoy the flexibility of a freelancer, the creativity of a design studio, the branding strategy of an advertising firm and the tech-savvy of a web outfit all rolled into one. We invite you to try our services. Genie provides creative services completely online, directly onto your computer screen. We use the latest web technology tools and processes to enable this. You get professional graphic designing and copywriting for web, print, outdoor, film and radio media without the usual hassles.
9. Genie’s online process Experienced project consultants manage your project from start to finish to your full satisfaction. Initial information is collected online through brief forms. Depending on the urgency, phone, chat or email is used to further clarify. The quality and reliability of information so collected is therefore high. The old way Small and medium budget creative projects are at the mercy of newcomers, usually trainees who attend the first meeting. Also when the owner or manager attends the meeting, follow up is left to complete novices, often a chirpy young woman. Your project is doomed right at the beginning itself.
10. Genie’s online process All files relating to the project are stored and reviewed centrally in the online work space. There is perfect co-ordination and direct collaboration between Genie and customer team. The customer can request unlimited number of corrections. Last minute correction can be easily made. Once fully satisfied the design file can be directly downloaded to the customer’s computer. The old way During review the design bounces back and forth. Different people coordinate at different times. What follows, is confusion, frustration and fatigue. Time is wasted on finding files and tracking corrections, rather than improving design. Changes are hurriedly carried out to meet deadlines. At times mistakes are discovered only after production is done. The whole process leaves you completely dissatisfied.
12. Genie’s online process Genie employs a studio team as well as a distributed team. We are located at outskirts of the city or in small towns with low real estate and manpower cost. Investment in technology is spread over a high volume of business which our streamlined process lets us handle. We pass on lower cost benefit to customers. The old way Creative service providers in metros are compelled to charge high or accept more work than they can handle. How else can they cover the high real estate and manpower cost. What a customer gets as a result is overpriced creative services and sub-standard quality of work.
14. Genie’s online process Distances no longer matter. You can work with our project and design team from anywhere in India or the world conveniently from a computer. You can manage your creative project even while travelling. Last minute change requests can be made from anywhere. More complex your project, more convenient it is. The old way Small towns in India are seeing a boom in growth. Businesses there still have little or no access to high quality creative services. They are forced to rely on the nearest metro, usually hundreds of kilometers away. Similarly, organizations and institutes in far flung locations 50-60 kilometers away from the city have to settle for poor service yet pay high prices for it.
16. Genie’s online process We know time saved is money earned. Time spent in explaining to newcomers is used in productive work. Any project consultant can pull up project information at any stage since it is all stored in a single online location. The project progresses without delay. Review process which is 70%-80% of the project time is reduced by half. The old way Many printouts, emails and phone calls later, there is still no sign of completion. Absence of a single member either in the customer or design team delays the project. Weeks or even months pass by. When it does complete, if at all the outcome is far below expectations.
18. Genie’s online process Our online creative services come with a satisfaction guaranteed policy*. In the rarest of rare cases when you are not satisfied you can claim a refund. Anytime before approval of the first draft you can cancel your order and get a no-questions-asked repayment. We only retain a small amount as processing fees. The old way Usually up to 50% is collected in advance. There is no refund policy in place. Nothing more than vague verbal assurances are given. Getting repayment would require angry phone calls, stinking letters and many personal visits. It is a sheer waste of time for a few thousands of rupees.
