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Marketing and Promotion
Practice by Health Librarians:
report of a brief survey
Anne Murphy
Tallaght Hospital Library
Promote Visibility & Identify Champions,
a SHELLI Event
14 March 2014
SHELLI Theme B:
Promote visibility, Identify champions
... people influence and friends win to how ...
How to win friends and influence
people
SHELLI Theme B:
Promote Visibility, Identify Champions
 Health librarians
 market themselves and their services to their
users & stakeholders
 identify senior clinical / corporate
champions with whom partnerships can be
built to raise the profile of the library and
promote its value more widely throughout
their institution
 Health libraries should examine the relative
positioning of their online presence within their
organisation, and work to improve this if
necessary
What type of organisation do you
currently work in?
HSE
12%
Teaching
Hospital
25%
University
12%
Govt/State
Agencies
18%
Other
9%
Registered
Charity
12%
Publicly-funded
Voluntary Body
9%
IoT
3%
What is your role?
Senior Library
Assistant
Deputy Librarian
Information
Specialist
Librarian
10%
Information
Officer
Assistant
Librarian
21%
Research
Officer/Librarian
13%
Head of Service
44%
SHELLI says ... Health Librarians
market
 Expertise in EBM
 Information literacy skills
 Specialist information and search
services
Health Librarians market...
Expertise in
evidence-based
practice
37%
None of the
above
6%
Information
literacy skills
78% Specialist
information and
search services
87%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Health Librarians use a variety of
promotional channels
Brochures
67%
Posters,
39%
Display:
noticeboards,
cabinets
61%Library
newsletter
45%
Library
website
73%
Ask a
Librarian
33%
Vendor-
supplied
promotional
materials
30%
Email updates
85%
Branded
promotional
materials
18% LCD
Display
in
Library
12% Competitions,
24%
Tagline /
mission
statement
in
email
sign-off
12%
0%
20%
40%
60%
80%
100%
Health Librarians hold events to
promote the service
Book / Exhibition
launches
10%
Library Ireland
Week
45%
Seminar / invited
speaker events
26%
Information
Literacy /
Teaching
sessions
97%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SHELLI says ... market to
 Clinicians
 Other professions within
academic health and health
service environments
 Hospital managers
 Health care and other
stakeholders
Health Librarians market to ...
Research Staff,
66%
Other
22%
Doctoral
students
31%
Postgrads
50.0%
Teaching
Staff,
51%
Medical
Surgical
65%
Executive
M/ment /
Admin,
56%
Nursing
75% Allied
Health
66%
Undergrads,
50%
0%
10%
20%
30%
40%
50%
60%
70%
80%
SHELLI says ...
 Health libraries should examine
the relative positioning of their
online presence within their
organisation, and work to improve
this if necessary
Health Libraries have an online
presence...
None,
6.3%
Intranet,
16%
Other,
3%
Separate library
website
16%
Both intranet
& website
25.0%
Organisation
website
34%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Who has editing rights to the site?
Don't
know,
6.3%
Other,
15.6%
PR/
Comms Dept,
6.3%
Another
Librarian,
40.6%
Me,
53.1%
ICT,
25.0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Policies, Planning & People
Which of the following does your
Library have?
Mission
statement
Marketing
strategy
Budget / funding
for marketing
and promotion
None of these
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Have you conducted any of the
following?
SWOT analysis,
33.3%
PESTLE
analysis, 0.0%
Stakeholder
analysis, 13.3%
None of these,
60.0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Is there a budget / funding for
marketing your service?
Have a budget
19%
No budget
71%
Don't know
10%
Have you had formal training in ... ?
Marketing
45%
Promotion
30%
Website /
intranet Editing,
75%
Writing
35%
Advocacy
15%
Leadership
35%
Strategic
Planning
45%
Other
5%
Event
Management
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Pencil in Promoting Yourself and
Your Service
To Your Peeps!

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Survey 2007

  • 1. Marketing and Promotion Practice by Health Librarians: report of a brief survey Anne Murphy Tallaght Hospital Library Promote Visibility & Identify Champions, a SHELLI Event 14 March 2014
  • 2. SHELLI Theme B: Promote visibility, Identify champions ... people influence and friends win to how ... How to win friends and influence people
  • 3. SHELLI Theme B: Promote Visibility, Identify Champions  Health librarians  market themselves and their services to their users & stakeholders  identify senior clinical / corporate champions with whom partnerships can be built to raise the profile of the library and promote its value more widely throughout their institution  Health libraries should examine the relative positioning of their online presence within their organisation, and work to improve this if necessary
  • 4. What type of organisation do you currently work in? HSE 12% Teaching Hospital 25% University 12% Govt/State Agencies 18% Other 9% Registered Charity 12% Publicly-funded Voluntary Body 9% IoT 3%
  • 5. What is your role? Senior Library Assistant Deputy Librarian Information Specialist Librarian 10% Information Officer Assistant Librarian 21% Research Officer/Librarian 13% Head of Service 44%
  • 6. SHELLI says ... Health Librarians market  Expertise in EBM  Information literacy skills  Specialist information and search services
  • 7. Health Librarians market... Expertise in evidence-based practice 37% None of the above 6% Information literacy skills 78% Specialist information and search services 87% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 8. Health Librarians use a variety of promotional channels Brochures 67% Posters, 39% Display: noticeboards, cabinets 61%Library newsletter 45% Library website 73% Ask a Librarian 33% Vendor- supplied promotional materials 30% Email updates 85% Branded promotional materials 18% LCD Display in Library 12% Competitions, 24% Tagline / mission statement in email sign-off 12% 0% 20% 40% 60% 80% 100%
  • 9. Health Librarians hold events to promote the service Book / Exhibition launches 10% Library Ireland Week 45% Seminar / invited speaker events 26% Information Literacy / Teaching sessions 97% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 10. SHELLI says ... market to  Clinicians  Other professions within academic health and health service environments  Hospital managers  Health care and other stakeholders
  • 11. Health Librarians market to ... Research Staff, 66% Other 22% Doctoral students 31% Postgrads 50.0% Teaching Staff, 51% Medical Surgical 65% Executive M/ment / Admin, 56% Nursing 75% Allied Health 66% Undergrads, 50% 0% 10% 20% 30% 40% 50% 60% 70% 80%
  • 12. SHELLI says ...  Health libraries should examine the relative positioning of their online presence within their organisation, and work to improve this if necessary
  • 13. Health Libraries have an online presence... None, 6.3% Intranet, 16% Other, 3% Separate library website 16% Both intranet & website 25.0% Organisation website 34% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 14. Who has editing rights to the site? Don't know, 6.3% Other, 15.6% PR/ Comms Dept, 6.3% Another Librarian, 40.6% Me, 53.1% ICT, 25.0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 16. Which of the following does your Library have? Mission statement Marketing strategy Budget / funding for marketing and promotion None of these 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 17. Have you conducted any of the following? SWOT analysis, 33.3% PESTLE analysis, 0.0% Stakeholder analysis, 13.3% None of these, 60.0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 18. Is there a budget / funding for marketing your service? Have a budget 19% No budget 71% Don't know 10%
  • 19. Have you had formal training in ... ? Marketing 45% Promotion 30% Website / intranet Editing, 75% Writing 35% Advocacy 15% Leadership 35% Strategic Planning 45% Other 5% Event Management 10% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 20. Pencil in Promoting Yourself and Your Service To Your Peeps!