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The New Social Intersperience Research Ltd. Open Ideas May 2011
Natural desire to belong to a group Fulfill the need to feel included Experience wide range of cultural environments Interact in several different circles of friends to enhance the social interaction Different behavioral norms in each group (e.g. group of colleagues vs. group of friends) Social Networking Sites create online spaces that allow individuals to present themselves, articulate their social networks and establish or maintain connections with others -  26th May 2011 Intersperience Research Ltd. “The most important part of friendship is communication” ,[object Object],[object Object]
-  26th May 2011 Intersperience Research Ltd. 2006 the launch of Facebook transformed the online social scene 175 million users in 2009 Today, 100, 000 new users per day On average, 6 sign-ins per day 75% of Social Networkers in 2008 57% increase from 2007 In 2009, 10 hours of content uploaded to You Tube every minute 3 billion photographs provided by Flickr In comparison Louvre Museum has 300, 000 collections of objects Intersperience Digital Selves Project 2011, M. Guidi & P. Cope 2011, Kaplan et al 2010
-  26th May 2011 Intersperience Research Ltd. Longer daily browsing sessions by SNS enthusiasts  23 minutes longer daily sessions compared to those who do not socialise online Difficult to pinpoint the motives of SNS use 50% think it is possible to gain new friends through social media Initial openness to online interactions as a drive for acquiring new connections Personal attributes determining the use to social media Channel of communication or source of entertainment Young seamlessly integrating social media into their lives Ice-breaker for offline interaction Main form of communication “Face to face I couldn’t talk to him” “What is everyone doing at the weekend?” ,[object Object],Tufekci et al
-  26th May 2011 Intersperience Research Ltd. Interaction on Social Networking Site more involved in other peoples’ lives The least likely to share own experiences (2%) Private messaging in four top activities on the site Social or communicative use of Social Networking Sites? Intersperience Digital Selves Project 2011
-  26th May 2011 Intersperience Research Ltd. Online interaction concentrated on conversation itself – free of social judgment The level of interaction face to face cannot be replicated or replaced online “A face to face connection is different. It’s absolutely essential.” Tufekciet al Highly social get more benefit from using the internet Reduced cues of the web environment might aid those with weak offline networks  “I think that it’s good to make contact with friends that you might have lost contact with on Facebook, but not to continue the renewed friendship on it.” Digital Selves Intersperience Digital Selves Project 2011, Tufekci et al
Extroverted approach Introduces additional social scene “One is general thing [SNS], one is gadgets, one is art discussions… I’ve got to know quite a few people.” ,[object Object],Exposed to range of information sources Chatty, interactive Mostly weak ties Blurred identity to allow interaction with different social groups on one site Privacy conscious – maintains boundaries between different circles “Too many people knowing too much about you.” ,[object Object]
 26% use it to share their interests
29% use SNS to meet new people
 21% use it to meet people from all over the world
20% get their daily gossip on SNS sites
 7% don’t see their friends as often now that they use SNSSocial Interaction -  26th May 2011 Intersperience Research Ltd. Intersperience Digital Selves Project 2011
New angle to existing relationships “It does add an extra dimension to friendship and I got to know them better from their profile” ,[object Object],Offline image transposed onto the online scene Focused on sustaining contact with their existing group of contacts Strong ties Highly influenced by friends and family Group becomes an entity Lower interest in exploring new as an individual One dimensional use of the site ,[object Object]
76% use it to keep in touch with friends
27% feel a lot closer to their friends now that they use SNS

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The New Social

  • 1. The New Social Intersperience Research Ltd. Open Ideas May 2011
  • 2.
  • 3. - 26th May 2011 Intersperience Research Ltd. 2006 the launch of Facebook transformed the online social scene 175 million users in 2009 Today, 100, 000 new users per day On average, 6 sign-ins per day 75% of Social Networkers in 2008 57% increase from 2007 In 2009, 10 hours of content uploaded to You Tube every minute 3 billion photographs provided by Flickr In comparison Louvre Museum has 300, 000 collections of objects Intersperience Digital Selves Project 2011, M. Guidi & P. Cope 2011, Kaplan et al 2010
  • 4.
  • 5. - 26th May 2011 Intersperience Research Ltd. Interaction on Social Networking Site more involved in other peoples’ lives The least likely to share own experiences (2%) Private messaging in four top activities on the site Social or communicative use of Social Networking Sites? Intersperience Digital Selves Project 2011
  • 6. - 26th May 2011 Intersperience Research Ltd. Online interaction concentrated on conversation itself – free of social judgment The level of interaction face to face cannot be replicated or replaced online “A face to face connection is different. It’s absolutely essential.” Tufekciet al Highly social get more benefit from using the internet Reduced cues of the web environment might aid those with weak offline networks “I think that it’s good to make contact with friends that you might have lost contact with on Facebook, but not to continue the renewed friendship on it.” Digital Selves Intersperience Digital Selves Project 2011, Tufekci et al
  • 7.
  • 8. 26% use it to share their interests
  • 9. 29% use SNS to meet new people
  • 10. 21% use it to meet people from all over the world
  • 11. 20% get their daily gossip on SNS sites
  • 12. 7% don’t see their friends as often now that they use SNSSocial Interaction - 26th May 2011 Intersperience Research Ltd. Intersperience Digital Selves Project 2011
  • 13.
  • 14. 76% use it to keep in touch with friends
  • 15. 27% feel a lot closer to their friends now that they use SNS
  • 16. 60% would find it more difficult to stay in touch with their friends without the internetFriends Intersperience Digital Selves Project 2011 - 26th May 2011 Intersperience Research Ltd.
  • 17.
  • 18. 7% get to be a different person when on the site
  • 19. 8% feel strongly addicted to SNS
  • 20. 11% can have close relationship with someone met onlineSelf-discovery - 26th May 2011 Intersperience Research Ltd. Intersperience Digital Selves Project 2011
  • 21.
  • 22. - 26th May 2011 Intersperience Research Ltd. Online changing situational geography of social life No sense of place Constant search for cues to adjust behaviour Allow manipulation of self-presentation in complex social interactions Out of context Barrier towards new approaches Friend request dilemma 70% accepting only people they know in person 38% read profile before accepting the request Online friend request
  • 23. - 26th May 2011 Intersperience Research Ltd. Strong preference towards individual communication on the site (70%) Tendency for private messaging options provided on site to replace e-mail communication Possibility to create different social circles on the site 72% of over 18’s prefer to communicate with small group of friends 54% of the youngest social network users (13-17) tries to have as many friends as possible Preference for all other communication channels to be embedded within Social Networking Sites increasing the social experience Social Networking Sites more a norm for communication rather than leisure and entertainment M. Guidi & P. Cope 2011
  • 24. - 26th May 2011 Intersperience Research Ltd. Digital Selves Study indicated different approach to social networking The interaction most predominant in your customers will affect how you build Social Networking into your business
  • 25. The New Social Intersperience Research Ltd. Open Ideas May 2011