Ali Shirini is the CEO and founder of Efficient Core Insurance (ECI), an insurance middleware platform. ECI aims to address challenges facing traditional insurers like slow adaptation to market changes, inflexible infrastructure, and siloed customer experiences. ECI's approach is to build a digital core insurance platform based on microservices and open APIs to connect the global insurance ecosystem. ECI's roadmap involves rolling out policy management, customer 360, product design, underwriting, and distribution capabilities over the next two years to enable insurance as a service. The goal is to provide insurers flexibility, agility, and the ability to capture new opportunities through rapid product development and distribution at scale.
3. What’s the problem?
Traditional core insurance
(Second Generation)
• Technology became more advanced
• There was a centralized system
• Limited products
• Changes increased
• Increased proportionally to development
• And it took time
Policy Holder Agent/Broker Bank and Dealer
(First Generation)
• Everything was paper
• Changes were few and far between
• Technology was minimal
3 Problem
4. What challenges and needs are ahead?
4 Problem
Challenges Facing Insurance Companies
• Diverse and complex products
• Slow to keep pace with the market
• Not localized according to the needs of each company
• Integration of customer communication channels
• Challenges facing insurance companies
• Low quality user experience
• Using the global market
• Inflexible infrastructure and expensive to maintain
• Challenges facing insurance companies
The System Insurance Industry Needs
• Is the system efficient and will it keep pace with our needs?
• Does the system integrate easily and connect to other technologies?
• Will this update improve executive and operational processes?
• Is the system scalable?
• Can third-party data and platforms be easily integrated?
5. What’s our approach?
5 Approach
Designed based on the real needs of insurance companies
Digital core insurance
• The infrastructure of a uniform insurance
• Based on developed Microservice
• Designed with Open Insurance and Open API in mind
• Centralized customer identity access management (CIAM)
• Centralized management API
• Enterprise Integration (ESB)
• Streaming Integration
• Centralized core of business exchange
• Centralized core of service exchange
• Centralized core of calculation engines (Rate/Risk)
• Centralized core of business process management (BPM)
• Centralized data core
• Data based on Big Data pattern
• Centralized Secure Transmission
6. What’s ECI?
An insurance middleware platform for insurers, traditional channels, new affiliate channels, InsurTech
and startups that enables the use of any product and channel
Efficient Core Insurance
Connecting the Global insurance ecosystem
6 Introduction
7. What’s ECI thinking model?
7 Introduction
TECHNOLOGY
“What do we need to deploy
and how do we do it best?”
STANDARDS
“Why should we consider
standards and How should we
approach compaliance?”
INNOVATION
“Which consumer problems
should we solve and how do
we scale new solutions?”
INTERNAL ALIGNMENT
“Are our teams set up to make
the most of digitization and collaboration?”
ECOSYSTEM
“How do we choose and work with the best
Insurtech firms and other partners?”
8. What’s ECI Architecture?
Client Applications, InsurTechs, Startups,
Affinities, Aggregators
Core Microservices
(Business Logic)
Data
Dev Tools DevOps Tools
Continuous Integration,
Delivery, Deployment
SOA, ESB, RDBMS, Legacy Systems
Seurity and Access
Management
(Micro runtime)
API Management
(Microservices)
Analytics
Integration
Microservices
Utility Microservices
Inner Architecture
Outer Architecture
External Architecture
External Architecture
• Core Microservices - Microservices which
purely contain business logic and data services
• Utility Microservices - Includes integration
microservices, micro-gateways, security token
services, micro-brokers or any other micro-
runtime.
• End-user applications, legacy systems and data,
SaaS applications, partner systems, etc.
ECI Platform
8 Instruction
9. 9 Instruction
What are ECI Sections?
Role-based Multi-channel Access
(Intranet & Internet)
Policy Admin
• New Business
• Endorsement
• Renewal
• Underwriting
• Query
Claim
• Notice of Loss
• Registration
• Investigation/Appraisal
• Settlement/Payment Plan
• Reserve Management
Reinsurance
• Inward & Outward
• Treaty RI
• Facultative RI
• Statement/Clauses
• RI Query
Finance Management
• Billing
• Collection
• Payment
• Ledger Rules
• Payment Plan Management
Shared Functions
Product Definition, Premium Calculation, Rating Table, Rules, User Interface, Form/Clause, Sales Scenario
Product Factory
Channel Management, Organizational Relations Management, Commission Management
Sales Channel
Channel Management, Organizational Relations Management, Commission Management
Sales Channel
Insurance Common Platform
Rule Engine, Rating Engine, Workflow Engine, Data Dictionary, Ul Configuration, Integration Mapping
Configuration Tools
Login, User Authority, System Security and Audit, Batch, System Management, Function Extension Framework,
Integration Framework, Printing Management, Communication, Multi-Language Support, Logs Management,
Search Engine
Foundation
10. What are ECI advantages?
10 Advantages
We build for customers
• New Product
• New Approach
• New Connectivity
• Low Cost
• Convenience
We build for the market
• Landscape
• Product Design
• Delivery Channels
• Flexibility
• Open Insurance
We build for the ecosystem
• Agility
• Microservice
• Open API
• Integration
• Efficiency
The ECI focus of the enterprises moved to API-driven with the digital transformation became
the strategy. As a result, the business and the technical architecture moved from service-
orientation to API-centric
11. What is ECI roadmap?
11 Roadmap
P1
2022-10
P2
2022-12
P3
2023-02
P4
2023-06
P5
2023-09
P6
2024!
Variation Hundreds of products – Thousands of channels – Millions of Customers
Velocity Sales and operational agility in capturing market opportunities to stay relevant
Volume Tens of millions of policies, Hundreds of millions transactions, Billions of API calls
Steps ahead
• P1
• Policy Management
• Customer 360
• Revision Build v2.0.0
• P2
• WIP Product Design
• Product Library
• WIP Underwriting Design
• P3
• WIP Process Design
• P4
• WIP Quote and Actuary Design
• Risk Assessment Engine
• P5
• Rapid Distribution / Market
• WIP Recommendation
• P6
• Ready to be Insurance as a Service
• Ready to be Embedded Insurance
• Ready to be Open Insurance
• ECI Cloud
12. Thanks / Question
12
With a young and capable and knowledge-based team, we are trying to make technology a producer of business value
Thank you very much for watching us
We patiently answer your questions
We are all trying to take effective steps
to improve the insurance ecosystem
https://www.linkedin.com/in/alishirini