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ENABLING THE INSURANCE ECOSYSTEM TO ENGAGE
ASIA’S DIGITAL CITIZENS
MARK WALES
markwales@galileoplatforms.com
© GALILEO PLATFORMS 2017 1
SEASONED INDUSTRY EXECUTIVES
EXTENSIVE INSURANCE EXPERIENCE IN ASIA
27 years experience in Life Insurance,
Wealth Management, and Pensions.
Co-Founder
ANNETTE KING
CEO, CFO, CMO
Actuary
Manulife, AXA, and Mercer
MARK WALES
Co-Founder
30 years experience in Insurance, Wealth
Management, and Banking
Partner, CIO
Head of IT Strategy and Architecture
Deloitte, Capgemini, ING & ABN Amro
MATT CROOKS
CTO
20 years experience in Insurance, Wealth
Management, and Pensions
CEO, Co-Founder,
CIO, CTO, IT Architect,
ING, Recreo, Oasis Asset Management.
WHAT WE DO
© GALILEO PLATFORMS 2018 2
DistributorsInsurers
Scalable and economical revenue growth
Lower distribution & transaction costs
New types of distributors
Full digital experience attracts new clients
Galileo Platforms is a platform technology company serving the insurance sector.
Using blockchain technology we connect participants in the insurance ecosystem
enabling them to deliver a straight through, digital client experience.
THE OPPORTUNITY
3
Emerging middle
class segments
Millennially-
minded people
Developing Markets Mature Markets
NEW REVENUE SOURCES
© GALILEO PLATFORMS 2018
INDUSTRY PAIN
4
Product Challenges Legacy Systems Business Process
Challenges
Incomplete Digital
Customer Experience
INSURERS STRUGGLE TO ADDRESS THIS OPPORTUNITY
© GALILEO PLATFORMS 2018
Quotes
Purchase
Payment
Claims
Changes
Renewal
5
GALILEO BLOCKCHAIN PLATFORM
Encrypted
Permissioned
Reliable
Cost-efficient
PRIVATE, DISTRIBUTED, TRUSTED
© GALILEO PLATFORMS 2018
INSURANCE PLATFORM ON A BLOCKCHAIN
KEY FEATURES
Permissioned private blockchain
Participants:
operate nodes on the network
can only see their transactions
includes, brokers, banks, insurers,
reinsurers, other parties
Regional platform with registration on
a country by country basis
© GALILEO PLATFORMS 2018 6
Smart contracts on an Ethereum
blockchain
Encryption using the Quorum fork
Sub-second blockbuilding using rafting for
consenus.
Structure of over 90 smart contracts
interoperating on the blockchain
APIs to abstract users from the blockchain
Oracles to deliver services and automate
status changes
Off Chain storage to hold information we
don’t want to store on the blockchain
Reflector: Database and user interface for
insurers and distributors
Set up and subscription fees
Transaction fees
Permissioned
Fees
Ethereum
Platform Components
• Distributed
• Encrypted
• Permissioned
• Trusted
• Reliable
SOLUTION COMPONENTS
7
Node
Node
Node
Node
Node
Blockchain
listener
Reflector Database
Galileo Chain API
User Interface
AnalyticsREFLECTOR:
Participants’ portal to the blockchain
BLOCKCHAIN PLATFORM:
Distributed transaction processing
Smart Contracts
© GALILEO PLATFORMS 2018
BANCASSURANCE DEMONSTRATION
MAGNIFICO BANK AND THUNDERBOLT INSURANCE
© GALILEO PLATFORMS 2018
8
THUNDERBOLT INSURANCE
Quorum Node Chain Web API
Reflector
• User Interface
• Database
Oracles
• Quotation
• Claims
• Payment
MAGNIFICO BANK
Chain API Quorum Node
Reflector
• User Interface
• Database
Oracles
• Payment
Banking App
Banking
Ledger
Blockchain
Off Chain
Storage
Off Chain
Storage
PLATFORM COMPONENTS
© GALILEO PLATFORMS 2017 9
The Galileo Blockchain platform is a structure of smart
contracts running on an Ethereum (Quorum) private
network.
There are more than contracts of which approximately
25 create the core object model enabling the functions
typically found in a policy administration system.
The Galileo Platform
Reflector enables a Platform user to have ready access
to all of their information on the blockchain.
Reflector’s oracle monitors the blockchain for events
impacting its nodes, retrieves the transactions and
populates them into a noSQL database providing ready
access for enquiries, updates and analytics.
It provides an interface similar to legacy policy
administration systems
Reflector
Our Oracle Framework enables event driven interactions
by external services with the transactions on the
blockchain.
These can be trusted external services or the insurers
internal systems.
Oracle services include quotations, claims triage, and
payments.
.
Oracle Framework
Galileo’s reflexive UI is not part of the production
solution. It is a purpose built user interface to enable
mobile applications to be quickly modeled to
demonstrate the customer journey enabled by the
platform.
In production, a customer would use their own UI to
enable their desired user experience.
Reflexive UI
QuorumNode
Geth/ Go
(Solidity for Contracts)
Linux
Oracle Framework
Event Stream
Listener
.NETCore
Linux / Windows
ChainAPI (SDK)
.NETCore
Linux / Windows
ChainWeb API
.NETCore
Linux / Windows
Oracle Dispatcher
.NETCore
Linux / Windows
QuotationOracle
.NETCoreLinux / Windows
Payment Oracle
.NETCoreLinux / Windows
ClaimsOracle
.NETCoreLinux / Windows
Others
.NETCoreLinux / Windows
Internal ApplicationsExternal Services
etc
WHY USE A BLOCKCHAIN?
ENABLE NEW BUSINESS MODEL POSSIBILITIES & COLLAPSE THE TECHNOLOGY STACK
10
Distributed
Database
• Resilient and fault tolerant: Each node’s version is
identical to the others
• Immutable. No one can change the history of
transactions that have led to the current state
Middleware
Ecosystem
Process
Management
• Changes in the contract state can orchestrate an
interorganisational system-to-system workflow as
described in the contract
• Execute a complex process where different parties
fulfill specific roles to execute a process
• Contracts propagated to all nodes on the network
• Nodes monitor the network and react to changes
in contracts’ states
• Multi-threaded
THREE TECHNOLOGIES IN ONE: CHEAPER AND SIMPLER
Agile
Products
• Executable code is enshrined in the contract
• New products do not have to consider the
implications for existing contracts
• Contract drives the life cycle, not the system
NEW PRODUCTS AND SERVICES
Trusted
Network
• Parties not previously known to each other
can reliably do business
• Enabling new types of insurance models e.g.
peer-to-peer, consolidation and tokenisation
of risk, new distribution arrangements
© GALILEO PLATFORMS 2018
ADVANTAGES OF THE PLATFORM
11
Customer Experience, Business Model, Sophistication
Legacy
• Constrained products and
processes
• Takes the functionality typically found in a
legacy system and creates an object model on
a blockchain.
• Able to stretch your products, customer
experience and business model.
• Event triggered environment. Dynamic
interaction between smart contracts, oracles,
user interface and operations interface.
• Extends the stateless environment into your
core systems.
Cloud
• Legacy running on someone
else's computer
• API’s for interaction
Blockchain
• Open architecture platform
and ecosystem
• Event driven and stateless
Three horizons for portfolio
administration solutions
© GALILEO PLATFORMS 2018
USE CASES CAN VARY FOR EACH INSURER
Branded Digital Channel
Traditional Broker
Bancassurance
Agents
12
Aggregators
Digital Broker
Mandatory Digital Service
New non–FSI distribution partners
Incidental Purchases
Digital Insurance Portfolio Managers /Wallets
Financial Needs Analysis
New Market Entry
Product Testing
Pilot New Channel
Connect with non-Insurance Partners
Business
UseCases
Distribution
UseCases
Expand reach of existing channels Activate emerging channels
&
© GALILEO PLATFORMS 2018
13
PROGRESS TO DATE
• Credentialing
• Products and Coverages
• New Business and Policies
• Claims (partially completed)
• Customer Servicing (partially
completed)
• Disbursements and Payments
• Reflector screens for these functions
• Reflector Identity Management and
Multilingual Support
• Oracle frameworks for pricing, claims
triage and payments
Coverage
1,000,000 HKD
100,000 5 million
© GALILEO PLATFORMS 2018
14
Direct, digital sales channel
New channels and segments Reduce errors and costs Faster and cheaper product innovation
Engagement with startups
MULTIPLE BENEFITS
FOR ALL PARTIES, BUT ESPECIALLY INSURERS
Data and analytics
© GALILEO PLATFORMS 2018
2018 ROADMAP
15
2nd Quarter
• Close Funding Round
• Further Proof of
Concepts
• Pilot in Production
• Reoccurring Revenue
• Complete Blockchain
Development
3rd Quarter
4th Quarter
CLEAR PATH TO IMPLEMENTATION
© GALILEO PLATFORMS 2018
THANK YOU
markwales@galileoplatforms.com

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Startup InsurTech Award - Galileo Platforms

  • 1. ENABLING THE INSURANCE ECOSYSTEM TO ENGAGE ASIA’S DIGITAL CITIZENS MARK WALES markwales@galileoplatforms.com
  • 2. © GALILEO PLATFORMS 2017 1 SEASONED INDUSTRY EXECUTIVES EXTENSIVE INSURANCE EXPERIENCE IN ASIA 27 years experience in Life Insurance, Wealth Management, and Pensions. Co-Founder ANNETTE KING CEO, CFO, CMO Actuary Manulife, AXA, and Mercer MARK WALES Co-Founder 30 years experience in Insurance, Wealth Management, and Banking Partner, CIO Head of IT Strategy and Architecture Deloitte, Capgemini, ING & ABN Amro MATT CROOKS CTO 20 years experience in Insurance, Wealth Management, and Pensions CEO, Co-Founder, CIO, CTO, IT Architect, ING, Recreo, Oasis Asset Management.
  • 3. WHAT WE DO © GALILEO PLATFORMS 2018 2 DistributorsInsurers Scalable and economical revenue growth Lower distribution & transaction costs New types of distributors Full digital experience attracts new clients Galileo Platforms is a platform technology company serving the insurance sector. Using blockchain technology we connect participants in the insurance ecosystem enabling them to deliver a straight through, digital client experience.
  • 4. THE OPPORTUNITY 3 Emerging middle class segments Millennially- minded people Developing Markets Mature Markets NEW REVENUE SOURCES © GALILEO PLATFORMS 2018
  • 5. INDUSTRY PAIN 4 Product Challenges Legacy Systems Business Process Challenges Incomplete Digital Customer Experience INSURERS STRUGGLE TO ADDRESS THIS OPPORTUNITY © GALILEO PLATFORMS 2018
  • 7. INSURANCE PLATFORM ON A BLOCKCHAIN KEY FEATURES Permissioned private blockchain Participants: operate nodes on the network can only see their transactions includes, brokers, banks, insurers, reinsurers, other parties Regional platform with registration on a country by country basis © GALILEO PLATFORMS 2018 6 Smart contracts on an Ethereum blockchain Encryption using the Quorum fork Sub-second blockbuilding using rafting for consenus. Structure of over 90 smart contracts interoperating on the blockchain APIs to abstract users from the blockchain Oracles to deliver services and automate status changes Off Chain storage to hold information we don’t want to store on the blockchain Reflector: Database and user interface for insurers and distributors Set up and subscription fees Transaction fees Permissioned Fees Ethereum Platform Components • Distributed • Encrypted • Permissioned • Trusted • Reliable
  • 8. SOLUTION COMPONENTS 7 Node Node Node Node Node Blockchain listener Reflector Database Galileo Chain API User Interface AnalyticsREFLECTOR: Participants’ portal to the blockchain BLOCKCHAIN PLATFORM: Distributed transaction processing Smart Contracts © GALILEO PLATFORMS 2018
  • 9. BANCASSURANCE DEMONSTRATION MAGNIFICO BANK AND THUNDERBOLT INSURANCE © GALILEO PLATFORMS 2018 8 THUNDERBOLT INSURANCE Quorum Node Chain Web API Reflector • User Interface • Database Oracles • Quotation • Claims • Payment MAGNIFICO BANK Chain API Quorum Node Reflector • User Interface • Database Oracles • Payment Banking App Banking Ledger Blockchain Off Chain Storage Off Chain Storage
  • 10. PLATFORM COMPONENTS © GALILEO PLATFORMS 2017 9 The Galileo Blockchain platform is a structure of smart contracts running on an Ethereum (Quorum) private network. There are more than contracts of which approximately 25 create the core object model enabling the functions typically found in a policy administration system. The Galileo Platform Reflector enables a Platform user to have ready access to all of their information on the blockchain. Reflector’s oracle monitors the blockchain for events impacting its nodes, retrieves the transactions and populates them into a noSQL database providing ready access for enquiries, updates and analytics. It provides an interface similar to legacy policy administration systems Reflector Our Oracle Framework enables event driven interactions by external services with the transactions on the blockchain. These can be trusted external services or the insurers internal systems. Oracle services include quotations, claims triage, and payments. . Oracle Framework Galileo’s reflexive UI is not part of the production solution. It is a purpose built user interface to enable mobile applications to be quickly modeled to demonstrate the customer journey enabled by the platform. In production, a customer would use their own UI to enable their desired user experience. Reflexive UI QuorumNode Geth/ Go (Solidity for Contracts) Linux Oracle Framework Event Stream Listener .NETCore Linux / Windows ChainAPI (SDK) .NETCore Linux / Windows ChainWeb API .NETCore Linux / Windows Oracle Dispatcher .NETCore Linux / Windows QuotationOracle .NETCoreLinux / Windows Payment Oracle .NETCoreLinux / Windows ClaimsOracle .NETCoreLinux / Windows Others .NETCoreLinux / Windows Internal ApplicationsExternal Services etc
  • 11. WHY USE A BLOCKCHAIN? ENABLE NEW BUSINESS MODEL POSSIBILITIES & COLLAPSE THE TECHNOLOGY STACK 10 Distributed Database • Resilient and fault tolerant: Each node’s version is identical to the others • Immutable. No one can change the history of transactions that have led to the current state Middleware Ecosystem Process Management • Changes in the contract state can orchestrate an interorganisational system-to-system workflow as described in the contract • Execute a complex process where different parties fulfill specific roles to execute a process • Contracts propagated to all nodes on the network • Nodes monitor the network and react to changes in contracts’ states • Multi-threaded THREE TECHNOLOGIES IN ONE: CHEAPER AND SIMPLER Agile Products • Executable code is enshrined in the contract • New products do not have to consider the implications for existing contracts • Contract drives the life cycle, not the system NEW PRODUCTS AND SERVICES Trusted Network • Parties not previously known to each other can reliably do business • Enabling new types of insurance models e.g. peer-to-peer, consolidation and tokenisation of risk, new distribution arrangements © GALILEO PLATFORMS 2018
  • 12. ADVANTAGES OF THE PLATFORM 11 Customer Experience, Business Model, Sophistication Legacy • Constrained products and processes • Takes the functionality typically found in a legacy system and creates an object model on a blockchain. • Able to stretch your products, customer experience and business model. • Event triggered environment. Dynamic interaction between smart contracts, oracles, user interface and operations interface. • Extends the stateless environment into your core systems. Cloud • Legacy running on someone else's computer • API’s for interaction Blockchain • Open architecture platform and ecosystem • Event driven and stateless Three horizons for portfolio administration solutions © GALILEO PLATFORMS 2018
  • 13. USE CASES CAN VARY FOR EACH INSURER Branded Digital Channel Traditional Broker Bancassurance Agents 12 Aggregators Digital Broker Mandatory Digital Service New non–FSI distribution partners Incidental Purchases Digital Insurance Portfolio Managers /Wallets Financial Needs Analysis New Market Entry Product Testing Pilot New Channel Connect with non-Insurance Partners Business UseCases Distribution UseCases Expand reach of existing channels Activate emerging channels & © GALILEO PLATFORMS 2018
  • 14. 13 PROGRESS TO DATE • Credentialing • Products and Coverages • New Business and Policies • Claims (partially completed) • Customer Servicing (partially completed) • Disbursements and Payments • Reflector screens for these functions • Reflector Identity Management and Multilingual Support • Oracle frameworks for pricing, claims triage and payments Coverage 1,000,000 HKD 100,000 5 million © GALILEO PLATFORMS 2018
  • 15. 14 Direct, digital sales channel New channels and segments Reduce errors and costs Faster and cheaper product innovation Engagement with startups MULTIPLE BENEFITS FOR ALL PARTIES, BUT ESPECIALLY INSURERS Data and analytics © GALILEO PLATFORMS 2018
  • 16. 2018 ROADMAP 15 2nd Quarter • Close Funding Round • Further Proof of Concepts • Pilot in Production • Reoccurring Revenue • Complete Blockchain Development 3rd Quarter 4th Quarter CLEAR PATH TO IMPLEMENTATION © GALILEO PLATFORMS 2018

Notas del editor

  1. Enable insurance manufacturers and distributors to cost-effectively and efficiently offer, sell and service insurance protection that meets the needs of the digital consumer.
  2. Untapped, incremental revenue opportunity People who need insurance but who are intimidated by: current in-person channels (which don't scale and can't cost-effectively address them) and the complex products and choices (designed to sold by an in-person advisor)
  3. Monolithic insurance companies - that manufacture and distribute insurance products. Many celebrating centuries - e.g. Manulife 150 years old this year. Long term, risk averse business - slow to respond to environmental changes because of this. PRODUCT: No product innovation in years; don't know how to think differently about products; out of touch with customers needs. LEGACY SYSTEMS: And if they could come up with new products, legacy systems constrain how they can be designed. Legacy systems are hard to make changes to, and even harder to replace. The batch processing architecture… ... relies on manual steps which in turn drive up costs and interrupt every business process, impeding the delivery of a fully digital experience. Omni-channel, customer centricity aspiration, remain just that. Aspirations.
  4. To address the insurers challenges, and the startups limitations, we have designed a platform that connects the two types of entities in what we see is becoming a two-sided wholesale market place. 1.DISTRIBUTORS: BrokersBanksAggregatorsPortfolio ManagersProprietary channelIncidental purchasesInsurers own channel 2. INSURERS: Incumbenmts, and new entrants enabled by our platform. 3. REINSURERS: Speed risk to capital. Realtime view into their portfolio, data and ability to dynamically adjust mix or pricing; inform product design; represent other types of capital providers and risk underwriters 4. DIGITAL SERVICES: Solutions specifically for Insurance, (underwriting, claims) generally for Financial Services (KYC, AML, and other new digital services or enablers (eSignature, Payments). Plus others to support marketing, and personalisation. More than a market place, it externalises the core insurance systems that constrain innovation into a Blockchain-based, Distributed Ledger.