Culture virtual teams

1. Working with People from Other Cultures Please locate the question box and say, “Hi”. Working in Virtual Teams with Pilar Orti and Hugo Messer

2. Virtual Collaboration... Pilar Orti virtualnotdistant.com Hugo Messer ekipa.co

3. Working in Virtual Teams Communication in Virtual Teams Your Remote Workspace Trust in Virtual Teams Working with People from Different Cultures Leadership in Virtual Teams

4. Hugo Messer • MBA Erasmus in Rotterdam • 2005: Start Bridge • 2008: lived in India 1,5 years • 2005-2010: cried many times • 2014: Wrote 6 books about managing remote teams • 2015: Ekipa.co & start workshops to help others http://www.hugomesser.com

5. Why does “culture” matter?

6. What is “culture”? Ideas, customs and social behaviours. Conscious and subconscious behaviours and thought patterns. How we understand and interact with our social environment. Expression of our values.

7. Culture affects Teamwork MINDSET PERSONA Global vs Local Collaborative vs Competitive Consultative vs Decisive Task-oriented vs Relationship-oriented Keeping opinions to yourself vs Voicing your opinion Agreeable vs Willing to disagree Public vs Private Question authority vs Do as you’re told

8. ‘Group culture’ ‘Country culture’

9. Proactivity Westerners often expect team members to be ‘proactive’. Challenges: > What do we mean by proactiveness? > Group dynamics versus individualism

10. Proactivity Solutions: > Self organizing teams, let them figure out stuff and deliver. > Stimulate openness and responsibility.

11. Pitfall 1 Us versus Them Parent - Child

12. Pitfall 2 The black box

13. Working with People from Other Cultures Please locate the question box and say, “Hi”. Working in Virtual Teams with Pilar Orti and Hugo Messer

14. Virtual Collaboration... Pilar Orti virtualnotdistant.com Hugo Messer ekipa.co

15. Working in Virtual Teams Communication in Virtual Teams Your Remote Workspace Trust in Virtual Teams Working with People from Different Cultures Leadership in Virtual Teams

16. Hugo Messer • MBA Erasmus in Rotterdam • 2005: Start Bridge • 2008: lived in India 1,5 years • 2005-2010: cried many times • 2014: Wrote 6 books about managing remote teams • 2015: Ekipa.co & start workshops to help others http://www.hugomesser.com

17. Why does “culture” matter?

18. What is “culture”? Ideas, customs and social behaviours. Conscious and subconscious behaviours and thought patterns. How we understand and interact with our social environment. Expression of our values.

19. Culture affects Teamwork MINDSET PERSONA Global vs Local Collaborative vs Competitive Consultative vs Decisive Task-oriented vs Relationship-oriented Keeping opinions to yourself vs Voicing your opinion Agreeable vs Willing to disagree Public vs Private Question authority vs Do as you’re told

20. ‘Group culture’ ‘Country culture’

21. Proactivity Westerners often expect team members to be ‘proactive’. Challenges: > What do we mean by proactiveness? > Group dynamics versus individualism

22. Proactivity Solutions: > Self organizing teams, let them figure out stuff and deliver. > Stimulate openness and responsibility.

23. Pitfall 1 Us versus Them Parent - Child

24. Pitfall 2 The black box

25. The Empathy Roadmap

26. Empathy

27. Acceptance With empathy you can accept the differences. From there, you can manage ‘around’ the differences: real collaboration.

28. Empathy roadmap Country Company Team Product What are the beliefs of people in country X that drive behavior? Vision, mission and values of the company? What’s our team’s mission and values? How do we build team spirit? When/where do we meet up? What do people use our product for? Why? Who pays what?

29. Empathy Map Empathy Map

31. Towards a Team Culture

32. Team Identity Who makes up the team? What do other people say about us? How do we make decisions? How do we stay in touch? How do we review our work and our progress?

33. Team Identity Who makes up the team? What do other people say about us? How do we make decisions? How do we stay in touch? How do we review our work and our progress? Is there anything that we should change?

34. The Distributed Team Canvas

35. Your Further Thoughts and Questions... virtualnotdistantAcademy.com ekipa.co/workshops

36. Working with People from Other Cultures ekipa.co virtualnotdistant.com Working in Virtual Teams with Pilar Orti and Hugo Messer

37. The Empathy Roadmap

38. Empathy

39. Acceptance With empathy you can accept the differences. From there, you can manage ‘around’ the differences: real collaboration.

40. Empathy roadmap Country Company Team Product What are the beliefs of people in country X that drive behavior? Vision, mission and values of the company? What’s our team’s mission and values? How do we build team spirit? When/where do we meet up? What do people use our product for? Why? Who pays what?

41. Empathy Map Empathy Map

43. Towards a Team Culture

44. Team Identity Who makes up the team? What do other people say about us? How do we make decisions? How do we stay in touch? How do we review our work and our progress?

45. Team Identity Who makes up the team? What do other people say about us? How do we make decisions? How do we stay in touch? How do we review our work and our progress? Is there anything that we should change?

46. The Distributed Team Canvas

47. Your Further Thoughts and Questions... virtualnotdistantAcademy.com ekipa.co/workshops

48. Working with People from Other Cultures ekipa.co virtualnotdistant.com Working in Virtual Teams with Pilar Orti and Hugo Messer

Culture virtual teams

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