Are you struggling to capture the attention of your global employee base? Would you like your training to be more interactive and engaging? Join this webinar to learn seven best practices for using virtual learning environments to: Provide a more intuitive, engaging training experience. Add social and mobile learning to your training arsenal. Use gamification to attract and motivate your learners.

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Welcome!

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Speaker: Tom Masotto
Vice President of Virtual Learning Strategy
ON24
Moderator: Ladan Nikravan
Senior Editor
Chief Learning Officer magazine
7 Ways to Deliver More
Engaging Training

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Frequently
Asked
Ques6ons

8. #CLOwebinar
Ladan
Nikravan
Senior
Editor
Chief
Learning
Officer
magazine
7 Ways to Deliver More
Engaging Training

9. #CLOwebinar
Tom Masotto
Vice President of Virtual Learning Strategy
ON24
7 Ways to Deliver More
Engaging Training

10. #CLOwebinar
Please complete the
webinar evaluation.

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Join our next Webinar!
A Practical Approach for
Supporting the Modern Learner
Tuesday, August 11, 2015
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer
Webinars at www.clomedia.com/webinars
OR click the icon on the widget bar!

12. 7
Ways
to
Deliver
More
Engaging
Virtual
Training
Tom Masotto
Vice President
Virtual Learning Strategies

13. 13 | ©2013 ON24, Inc."
Business
Impact
of
Highly
Engaged
Employees
Source:
Dale
Carnegie
&
The
Socialworkplace.com"

14. 14 | ©2014 ON24, Inc."
1. Make
Your
Virtual
Classrooms
InteracKve
2. Move
Beyond
the
LMS
3. Make
Social
Learning
Easy
4. Ask
Your
Employees
to
Play
Games
5. Start
New
Hires
Early,
then
Go
Long
6. Deliver
Learning
on
the
Road
7. Improve
RetenKon
with
“Booster”
Events
Best
PracKces
for
Engaging
Virtual
Training

15. Best
Prac6ce
#1
Make
Your
Virtual
Classrooms
Highly
InteracKve

16. 16 | ©2013 ON24, Inc."
Allow
learners
to
control
the
virtual
experience

17. 17 | ©2014 ON24, Inc."
Add
social
media
&
discussions
areas

18. 18 | ©2014 ON24, Inc."
Add
idea
storming
&
complementary
informaKon

19. 19 | ©2013 ON24, Inc."
Incorporate
Q&A,
tests,
and
cerKficaKons

20. Best
Prac6ce
#2
Move
Beyond
the
LMS

21. 21 | ©2014 ON24, Inc."
• Our
LMS
looks
staKc
and
ugly
• Our
LMS
is
confusing
for
users
to
navigate
• Our
LMS
doesn’t
inviKngly
display
course
Ktles
and
demos
• Our
LMS
does
not
have
a
mobile
app
(nor
is
it
opKmized
for
mobile)
LMS
Usability
is
Significant
Challenge
Source:
“12
Common
Complaints
about
Learning
Management
Systems”,
Allison
Bickford.
Four
of
the
Top
12
LMS
complaints
relate
to
“Usability”

22. 22 | ©2013 ON24, Inc. All Rights Reserved. I ON24, Inc. Confidential."
Enhancing
the
Learning
Experience
Administra6on
and
Repor6ng
Content
Crea6on
Learner
Experience
Exis6ng
LMS
PlaKorms
Course
/
Test
Authoring
Tools
Virtual
Learning
Environments
(VLEs)

23. 23 | ©2014 ON24, Inc."
VLEs:
More
engaging
user
experiences

24. 24 | ©2014 ON24, Inc."
VLEs:
More
interacKvity
opKons

25. 25 | ©2014 ON24, Inc."
VLEs:
Easier
to
navigate
/
find
courses

26. 26 | ©2014 ON24, Inc."
VLEs:
More
social
media
&
discussion
opKons

27. 27 | ©2014 ON24, Inc."
VLEs:
Easier
to
include
language
preferences

28. Best
Prac6ce
#3
Make
Social
Learning
Easy

29. 29 | ©2014 ON24, Inc."
“With
the
rise
of
social
media,
it’s
almost
inevitable
that
the
‘20%’
will
become
more
important
as
a
channel
for
learning.”
Source:
Charles
Jennings,
Former
CLO
of
Reuters,
2014.
Social
Learning
Growing
in
Influence

30. 30 | ©2014 ON24, Inc."
Make
it
easy
for
experts
to
contribute
Webcam
scheduled
discussions
allow
coaches,
mentors
and
experts
to
share
perspecKves
and
answer
quesKons

31. 31 | ©2014 ON24, Inc."
Make
it
easy
to
locate
experts
An
experKse
directory
is
a
searchable
list
that
includes
employees’
areas
of
professional
experKse

32. 32 | ©2014 ON24, Inc."
Make
it
easy
to
share
informaKon
and
opinions
Idea
storming
enables
the
gathering
and
prioriKzaKon
of
ideas
and
comments
contributed
by
learners.

33. 33 | ©2014 ON24, Inc."
Make
it
easy
for
like-­‐interests
to
find
each
other
Virtual
breakout
rooms
provide
secure
locaKons
for
cohorts
to
network,
interact,
share
informaKon,
and
jointly
work
on
projects.

34. Best
Prac6ce
#4
Ask
Your
Employees
to
Play
Games

35. 35 | ©2013 ON24, Inc."
OrganizaKons
with
gamificaKon
in
place
improved
employee
engagement
by
48%*
*
Source:
Onboarding
–
A
New
Look
at
New
Hires"
The
Value
of
GamificaKon

36. 36 | ©2013 ON24, Inc."
Associate
points
with
learning
acKviKes
Contests
can
be
used
to
bring
learners
into
virtual
environments,
drive
specific
acKviKes,
and
encourage
networking.

37. 37 | ©2013 ON24, Inc."
MoKvate
using
giveaways
or
compeKKons

38. 38 | ©2013 ON24, Inc."
Engage
learners
with
game
boards

39. 39 | ©2013 ON24, Inc."
Use
scavenger
hunts
to
deliver
guided
training

40. Best
Prac6ce
#5
Start
New
Hires
Early,
then
Go
Long

41. 41 | ©2013 ON24, Inc."
With
a
90-­‐day
formal
onboarding
program,
new
employees’
6me
to
produc6vity
can
be
reduced
by
58%*
*
Case
Study:
AcceleraKng
New
Employee
ProducKvity
The
Onboarding
Opportunity

42. 42 | ©2013 ON24, Inc."
Pre-­‐boarding:
offer
acceptance
to
1st
day
Key
objecKves
–
networking,
creaKng
a
sense
of
community
and
building
excitement
for
joining
your
company
Millennial
Workplace
ExpectaKons
Source:
Bersin
at
Deloine

43. 43 | ©2013 ON24, Inc."
OrientaKon:
Structured
acKviKes
over
one
to
a
few
days
Key
objecKves
–
Learn
about
company,
culture,
benefits,
etc.
Network
with
other
new
hires.
Complete
iniKal
start-­‐up
tasks.

44. 44 | ©2013 ON24, Inc."
New
Hire
Onboarding:
3
to
12
months
of
virtual
training

45. 45 | ©2013 ON24, Inc."
“We
give
new
college
hires
a
virtual
pla<orm
that
helps
accelerate
their
career
development
and
progression,
increases
overall
reten>on
of
future
leaders,
and
sets
them
up
for
success
at
Marrio7.”
Vice
President
Global
Talent
AcquisiKon
Services
Marrion
InternaKonal
Marrion
Voyage
–
Global
Virtual
Onboarding
Program

46. Best
Prac6ce
#6
Deliver
Learning
on
the
Road

47. 47 | ©2013 ON24, Inc."
53%
of
learning
leaders
plan
to
incorporate
“mobile
learning”
into
their
talent
development
programs.
Mobile
Learning

48. 48 | ©2013 ON24, Inc."
Mobile
Learning
Content
ConsideraKons

49. 49 | ©2013 ON24, Inc."
Flash
Card
Style
Training

50. 50 | ©2013 ON24, Inc."
Lesson-­‐Based
Coursework

51. 51 | ©2013 ON24, Inc."
Virtual
Learning
Environments

52. Best
Prac6ce
#7
Improve
RetenKon
with
Booster
Events

53. 53 | ©2013 ON24, Inc."
InformaKon
RetenKon
On
average,
learners
forget
70%
of
what
we
teach
within
24
hours
of
the
training
experience1
1. Brain
Science:
Overcoming
the
Forgepng
Curve,
April
2014.

54. 54 | ©2013 ON24, Inc."
InformaKon
RetenKon
With
a
virtual
learning
environment,
periodic
booster
training
events
can
be
easily
delivered
allowing
the
learner
to
retain
and
leverage
more
informaKon
over
Kme.

55. 55 | ©2013 ON24, Inc."
Sodexo:
Virtual
Sales
Training
Environment

56. 56 | ©2013 ON24, Inc."
• Objec6ve
– Bring
together
4,500
US-­‐based
sales
managers
to
communicate
and
share
learning
around
specific
topics
• Problem
– Increase
training
frequency,
anendance
and
parKcipaKon
– Reduce
training
costs
• Solu6on
– Virtual
leadership
environment
– Live
webcasts
&
scheduled
Q&A
to
deliver
primary
content
– “Waves”
of
self-­‐paced
training
to
encourage
return
visits
– Virtual
president’s
club
to
recognize
team
member
successes
• Return
on
Investment
– $1.4
million
in
cost
savings
annually
Sodexo:
Virtual
Sales
Training
Environment

57. 57 | ©2013 ON24, Inc."
“Working
with
ON24,
Sodexo
created
a
robust
virtual
sales
training
program...
The
VLE
is
an
innovaKve
training
and
educaKonal
delivery
system
that
drives
engagement
and
posi6ve
learning
outcomes,
consistently
and
cost-­‐effecKvely.”
Senior
Director
Talent
Management
&
Development
Sodexo
Sodexo:
Virtual
Sales
Training
Environment

58. 58 | ©2014 ON24, Inc."
1. Make
Your
Virtual
Classrooms
InteracKve
2. Move
Beyond
the
LMS
3. Make
Social
Learning
Easy
4. Ask
Your
Employees
to
Play
Games
5. Start
New
Hires
Early,
then
Go
Long
6. Deliver
Learning
on
the
Road
7. Improve
RetenKon
with
“Booster”
Events
Best
PracKces
for
Engaging
Virtual
Training

59. 59 | ©2014 ON24, Inc."
Would
you
like
to
learn
more
about
how
organizaKons
are
using
virtual
learning
best
pracKces
and
the
benefits
they
are
achieving?
A. Yes
B. No
Poll
(select
one)

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Please complete the
webinar evaluation.

61. #CLOwebinar
Join our next Webinar!
A Practical Approach for
Supporting the Modern Learner
Tuesday, August 11, 2015
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer
Webinars at www.clomedia.com/webinars
OR click the icon on the widget bar!

62. Ques6ons
&
Answers