This document summarizes a webinar on achieving results with talent mobility. The webinar discussed research showing that many organizations lack integrated talent management strategies and systems to effectively manage talent mobility. Case studies showed that organizations with integrated talent management outperform those without. The webinar also provided examples of how organizations have improved talent sourcing, retention and alignment through implementing talent mobility programs using talent management technology platforms.

1. Achieving Results With Talent Mobility: Case Studies and Lessons The audio will automatically stream through your computer speakers. To join the teleconference (optional), please dial: Toll Free: 1.866.469.3239 Access Code: 664 758 312 # You will be listening to music until the webinar begins. #CLOwebinars

2. Achieving Results With Talent Mobility: Case Studies and Lessons Speaker:Stephan Millard Director Product Marketing, SumTotal Systems, Inc. Moderator: Kellye Whitney Managing Editor Chief Learning Officer magazine #CLOwebinars

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11. Achieving Results With Talent Mobility: Case Studies and Lessons Kellye Whitney Managing Editor Chief Learning Officer magazine #CLOwebinars

12. Achieving Results with Talent Mobility – Case Studies & Lessons Stephan Millard Director Product Marketing SumTotal Systems

13. Today’s Discussion RESEARCH METHODOLOGY DEFINITIONS & CHALLENGES ORGANIZING FOR SUCCESS TALENT MOBILITY & SOURCING GAME PLANNING THE TALENT MOBILITY ECOSYSTEM TALENT MOBILITY IN ACTION ABOUT SUMTOTAL Q & A

14. Research Methodology SumTotal’s 2010 “State of Global People Management” survey 300 HR professionals interviewed Global, web-based survey 69% NA; 24% UK & EMEA; 7% APAC Nearly 20 industries represented Large enterprises & SMBs represented 55% >5,000ee; 45% 100-5,000ee The data from this research will be referenced throughout the presentation

15. Talent Mobility is… A business strategy that facilitates organizational agility A mechanism for acquiring and retaining high performing talent A recruiting philosophy that favors internal sourcing A method for aligning organization and individual needs A proactive and ongoing approach to succession planning A systematic talent mobility strategy enables organizations to more effectively acquire, engage, develop, align, and retain high performing talent by implementing a consistent, repeatable, and global process for talent rotation.

16. Current State of Talent Mobility “Increasing globalization has made talent managers' ability to move talent across regions and countries critical to business success, but integrating global mobility with talent management is still a relatively new trend.” Source: Charlene Solomon, Talent Management Magazine, May 2009

18. No succession planning process, or one focused only on senior execs (65% of orgs*)

19. Inconsistent employee assessment process and inability to calibrate ratings

20. Sporadic and informal employee development process*Source: SumTotal’s 2010 State of Global People Management Survey

21. Did You Know That… …47% of organizations do not currently have the ability to easily identify their high performers? and… …56% of HR leaders do not believe that their workforces are adequately prepared to meet their organizations’ future growth plans? Source: SumTotal’s 2010 State of Global People Management Survey

22. Getting Started: Organizing for Success Develop your people management strategy Must be aligned to overall business objectives & strategy 48% of organizations have no strategy or only a very basic one Assign a dedicated senior executive who is responsible for overall vision and execution of your strategy and programs 60% of organizations have done this, with another 11% planning to do it Integrate your talent functions from a process, systems, and data perspective Performance, succession, development, learning, recruiting, etc. Only 12% of organizations report complete integration from a process and technology perspective Our analysis of people management “leaders” reveals that they outperform “laggards” by 37% across 12 key business and HR operating metrics. *Source: SumTotal’s 2010 State of Global People Management Survey

23. Where Leaders Outperform Laggards Better internal talent mobility Decreased voluntary turnover Improved workforce alignment to overall strategy Workforce responds more quickly to changing business needs Increased workforce productivity Institutionalizing people management strategy, accountability, and integration has a profound effect on improving talent mobility and reducing high performer flight. Source: SumTotal 2010 State of Global People Management Survey

24. How HR Technology Can Help Reduce High Performer Flight *Source: SumTotal’s 2010 State of Global People Management Survey

25. Analyst Perspective “Talent mobility can only be achieved through a well-integrated talent management strategy. In addition to succession management, how a company recruits talent, manages its employees’ careers, and develops the right capabilities to fulfill business needs is essential for enabling a mobile, high-performing workforce.” Source: Kim Lamoureux, Bersin & Associates’ “Talent Mobility: A New Standard of Endurance” report, November 2009

26. What Integrated Talent Management Can Do Organizations with a Mature Talent Management Practice Talent Management : “Benchmarks & Best Practices for Today’s Economy”, 2009 Focus On Whole Talent Management Strategy

27. Current State of Talent Sourcing OpenPosition CreateReq. Source(Mostly Ext.) External sourcing is the de facto standard because most organizations do not have the tools and business intelligence to effectively source and rotate talent internally.

29. Positions & people at risk

30. Existing development & career plans

31. Employee performance assessments

32. Position demand (market-factors)Example: A $20 Billion footwear & apparel manufacturer’s goal is go from <5% to 75% internal sourcing within three years. This is an essential component of its talent mobility strategy.

33. Game Planning Approach to Talent Mobility Goal: Align people (hi-pos) at risk to positions at risk Certain indicators flag risk, which opens the door to more thorough analysis and discussions Game planning answers these key questions: What do we have from a current talent “inventory” perspective? Which hi-pos are a flight risk and why? Which critical positions are at risk or will be at risk in the near future (weak bench)? What positions will become open in 6-9 months and how do we plan to fill them? How can I provide more meaningful work and/or career paths to ensure my hi-pos are engaged and getting what they need to be successful? Can we take at risk hi-pos and put them in open positions today (or develop them to be ready in the future)?

34. Integrated Reporting & Workforce Analytics Answering The Questions: The Talent Mobility Ecosystem TalentMobility Talent-Based System of Record Compensation Hiring & Recruiting SuccessionPlanning Centralized employee records (HRMS) , talent profiles, competencies, & job profiles Strategy planning, potential assessments, flight risk, 9-box calibration, & talent pool management Organization hierarchy structures as reflected by pay & impact analysis of movement PerformanceManagement Learning Performance reviews, ratings calibration, goal alignment, & high performer identification Development Talent sourcing (internal / external) & extending talent pools to external candidates Individual development plans & pool-based development (skills, competencies, and behaviors) Development plan execution, formal and informal training, & progress / results tracking

35. Where Do I Get A “Talent Mobility Ecosystem?” Which of the following best describes the state of your talent management system(s)? Where do you anticipate your organization will be by 2011? Organizations currently using a single “best-of-breed” platform report: - Better internal talent mobility - Improved workforce alignment to overall strategy - Workforce responds more quickly to changing business needs - Reduced administration overhead and costs *Source: SumTotal’s 2010 State of Global People Management Survey

37. Employee commitment & loyalty

38. Talent mobility across multiple divisions

40. Communicated and promoted the application

43. Greater global talent mobility

46. Learning Management

47. Performance Management

48. Recruiting & Hiring

49. Succession Planning“Only vendor that had everything we needed”

51. 98% Customer Retention

52. 20+ years of Domain Experience

53. Rapidly Scalable Global Infrastructure

54. Profitable with Consistent Growth

55. Significant Financial Backing

56. Long-standing Global Customer Community

57. Offices in US, Europe, India, China, Japan, & Australia

59. 4+ Years in the Leader’s Quadrant (Gartner)Gartner Magic Quadrant for Corporate Learning Systems Rated “Visionary” (Gartner EPM MQ)“…well-suited for global organizations seeking best-in-class…functionality” Highest Rated Overall (Bersin TM Systems) “…best-suited to support the needs of large, multinational organizations that are seeking a well-integrated and global solution” Highest Rated Overall (Ventana Total Compensation)“The top supplier, based on the weighted factoring of the seven product and customer assurance categories…” Highest Rated in Product Offering (Forrester TM)“...among the leaders for integrated performance & compensation solutions” Highest Score Among All Vendors (Forrester)Forrester Wave for Enterprise Learning Suites” Highest Rated Overall (AMR Strategic HCM)“...the broadest and most mature application suite in the strategic HCM specialist space” Most Innovative - Recognized as Leader by Analysts

60. Summary A majority of today’s HR leaders do not think that their workforce is prepared for future business needs Talent mobility directly effect workforce preparedness Institutionalizing people management strategy, accountability, and integration has a profound effect on improving talent mobility and reducing high performer flight Several technology solutions can directly improve talent mobility Single best of breed platforms report better business results

61. Questions & Answers Visit us at www.sumtotalsystems.com and through these social channels: @SumtotalSystems http://www.linkedin.com/groups?home=&gid=45382 http://www.facebook.com/SumTotal.Systems

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