Are you struggling with the challenges of delivering training to a global employee base? Would you like to provide more interactive and engaging training? How about social learning — is this one of your training objectives? This webinar will showcase seven best practices for using virtual learning environments to: Deliver a global training experience while enabling localized distinctiveness. Engage and motivate your learners. Add social learning to your training arsenal.

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How to Virtualize Your Training: 7
Tips & Tricks

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Frequently
Asked
Ques0ons

7. How
to
Virtualize
Your
Training
7
Tips
&
Tricks
Tom Masotto
Vice President
Virtual Learning Strategies

8. 8 | ©2015 ON24, Inc.
Why
Virtualize
Your
Training
Programs?
Significantly
Lower
Training
Costs
Improve
Employee
Engagement
Increase
New
Hire
Reten?on

9. 9 | ©2015 ON24, Inc.
Train
your
global
employees
at
a
significantly
lower
cost
• On
average,
90%
reduc?on
in
costs
(compared
to
in-­‐person)
using
virtual
learning
environments1
• Sodexo
saved
$307
per
employee
moving
from
facilitator-­‐led
classes
to
virtual
learning
($1.4M
in
savings)2
• PwC
saved
$3,127
per
employee
moving
from
in-­‐person
training
to
a
virtual
conference
(over
$1M
in
savings)3
Significantly
Lower
Training
Costs
1. ON24
Surveys
2. Improve
Quality
of
Life
with
Virtual
Learning
3. PwC
Takes
Employee
Development
to
a
Virtual
Level

10. 10 | ©2015 ON24, Inc.
Provide
a
more
engaging
training
experience
• 70%
of
employees
believe
that
a
virtual
format
is
more
effec?ve
than
in-­‐person
training1
• Social
tools
can
significantly
improve
the
employee
training
experience2
• Organiza?ons
with
gamifica?on
in
place
have
improved
employee
engagement
by
48%3
Improve
Employee
Engagement
1. ON24
Surveys
2. Social
Tools
Can
Improve
Employee
Onboarding
3. Onboarding
2013
–
A
New
Look
at
New
Hires

11. 11 | ©2015 ON24, Inc.
Improve
new
hire
sa0sfac0on
and
reten0on
• New
employees
are
69%
more
likely
to
stay
longer
than
three
years
if
they
experience
well-­‐structured
onboarding1
• Organiza?ons
with
gamifica?on
decreased
turnover
rates
by
36%2
• Comprehensive
onboarding
can
posi?vely
affect
a`ri?on
and
a`ri?on
mix,
yielding
a
59%
reduc?on
in
regre`able
turnover3
Increase
New
Hire
Reten?on
1. Social
Tools
Can
Improve
Employee
Onboarding
2. Onboarding
2013
–
A
New
Look
at
New
Hires
3. Overview
of
Onboarding
Elements
to
Derive
the
Onboarding
Margin

12. 12 | ©2015 ON24, Inc.
What
training
programs
are
you
responsible
for?
A. New
hire
onboarding
B. Sales
enablement
C. Channel
/
dealer
/
partner
training
D. Leadership
development
E. Con?nuing
professional
educa?on
(CPE/CLE)
F. General
employee
training
Poll
(select
all
that
apply)

13. 13 | ©2015 ON24, Inc.
1. Use
webinars
for
engaging
global
communica?on
2. Eliminate
the
LMS
as
the
“face”
of
learning
3. Make
social
learning
easy
4. Deliver
learning
paths
at
scale
5. Encourage
your
employees
to
play
games
6. Deliver
sales
training
year-­‐round
7. Elevate
the
new
hire
onboarding
experience
7
Ways
to
Virtualize
Your
Training

14. 14 | ©2015 ON24, Inc.
Best
Prac0ce
#1
Use
webinars
for
engaging
global
communica?on

15. 15 | ©2015 ON24, Inc.
Extend
global
reach
for
“all
hands”
webcasts

16. 16 | ©2015 ON24, Inc.
Eliminate
scheduling
issues
with
“simulated
live”
webcasts

17. 17 | ©2015 ON24, Inc.
Increase
engagement
with
“personalized”
experience

18. 18 | ©2015 ON24, Inc.
Increase
engagement
with
social
media
Social
networking
is
best
known
by
the
social
websites:
Facebook,
Twi`er,
and
LinkedIn

19. 19 | ©2015 ON24, Inc.
Increase
engagement
with
idea
storming
Idea
storming
enables
the
gathering
and
priori?za?on
of
ideas
and
comments
contributed
by
employees

20. 20 | ©2015 ON24, Inc.
Make
webcasts
available
on
all
devices

21. 21 | ©2015 ON24, Inc.
Best
Prac0ce
#2
Eliminate
the
LMS
as
the
“face”
of
learning

22. 22 | ©2015 ON24, Inc.
• Our
LMS
looks
sta?c
and
ugly
• Our
LMS
is
confusing
for
users
to
navigate
• Our
LMS
doesn’t
invi?ngly
display
course
?tles
and
demos
• Our
LMS
does
not
have
a
mobile
app
(nor
is
it
op?mized
for
mobile)
LMS
Usability
is
Significant
Challenge
Source:
“12
Common
Complaints
about
Learning
Management
Systems”,
Allison
Bickford.
Four
of
the
Top
12
LMS
complaints
relate
to
“Usability”

23. 23 | ©2015 ON24, Inc.
Enhancing
the
Learning
Experience
Administra0on
and
Repor0ng
Content
Crea0on
Learner
Experience
Exis0ng
LMS
PlaRorms
Course
/
Test
Authoring
Tools
Virtual
Learning
Environments
(VLEs)

24. 24 | ©2015 ON24, Inc.
VLEs:
More
engaging
user
experiences

25. 25 | ©2015 ON24, Inc.
VLEs:
More
interac?vity
op?ons

26. 26 | ©2015 ON24, Inc.
VLEs:
Easier
to
navigate
/
find
courses

27. 27 | ©2015 ON24, Inc.
VLEs:
More
social
media
&
discussion
op?ons

28. 28 | ©2015 ON24, Inc.
VLEs:
Easier
to
include
language
preferences

29. 29 | ©2015 ON24, Inc.
VLEs:
Op?mized
for
all
devices

30. 30 | ©2015 ON24, Inc.
Best
Prac0ce
#3
Make
Social
Learning
Easy

31. 31 | ©2015 ON24, Inc.
“With
the
rise
of
social
media,
it’s
almost
inevitable
that
the
‘20%’
will
become
more
important
as
a
channel
for
learning.”
Social
Learning
Growing
in
Influence
Source:
Charles
Jennings,
Former
CLO
of
Reuters,
2014.

32. 32 | ©2015 ON24, Inc.
Make
it
easy
for
experts
to
contribute
Webcam
scheduled
discussions
allow
coaches,
mentors
and
experts
to
share
perspec?ves
and
answer
ques?ons

33. 33 | ©2015 ON24, Inc.
Make
it
easy
to
locate
coaches
and
mentors

34. 34 | ©2015 ON24, Inc.
Make
it
easy
to
locate
coaches
and
mentors
An
exper?se
directory
is
a
searchable
list
that
includes
employees’
areas
of
professional
exper?se

35. 35 | ©2015 ON24, Inc.
Allow
informa?on
sharing
at
all
?mes

36. 36 | ©2015 ON24, Inc.
Make
it
easy
for
like-­‐interests
to
find
each
other
Virtual
breakout
rooms
provide
secure
loca?ons
for
cohorts
to
network,
interact,
share
informa?on,
and
jointly
work
on
projects.

37. 37 | ©2015 ON24, Inc.
Best
Prac0ce
#4
Deliver
learning
paths
at
scale

38. 38 | ©2015 ON24, Inc.
Learning
paths,
if
designed
to
meet
the
needs
and
goals
of
your
employees,
enable
the
opportunity
for
career-­‐long
talent
development.
Adding
“virtual”
allows
learning
paths
to
include
both
informal
and
formal
learning
–
and
be
delivered
at
scale.
Opportunity
provided
by
“Virtual
Learning
Paths”

39. 39 | ©2015 ON24, Inc.
Role-­‐Based
Virtual
Learning
Paths

40. 40 | ©2015 ON24, Inc.
Role-­‐Based:
“New
Hire”
Learning
Path

41. 41 | ©2015 ON24, Inc.
Role-­‐Based:
“Manager”
Learning
Path

42. 42 | ©2015 ON24, Inc.
Role-­‐Based:
“Execu?ve”
Learning
Path

43. 43 | ©2015 ON24, Inc.
Content-­‐Based
Learning
Paths

44. 44 | ©2015 ON24, Inc.
Best
Prac0ce
#5
Encourage
Your
Employees
to
Play
Games

45. 45 | ©2015 ON24, Inc.
Organiza?ons
with
gamifica?on
in
place
improved
employee
engagement
by
48%*
*
Source:
Onboarding
–
A
New
Look
at
New
Hires
The
Value
of
Gamifica?on

46. 46 | ©2015 ON24, Inc.
Associate
points
with
learning
ac?vi?es
Contests
can
be
used
to
bring
learners
into
virtual
environments,
drive
specific
ac?vi?es,
and
encourage
networking.

47. 47 | ©2015 ON24, Inc.
Mo?vate
using
giveaways
or
compe??ons

48. 48 | ©2015 ON24, Inc.
Foster
peer
mo?va?on
with
team-­‐based
compe??ons

49. 49 | ©2015 ON24, Inc.
Engage
learners
with
game
boards

50. 50 | ©2015 ON24, Inc.
Use
scavenger
hunts
to
deliver
guided
training

51. 51 | ©2015 ON24, Inc.
Best
Prac0ce
#6
Deliver
your
sales
training
year-­‐round

52. 52 | ©2015 ON24, Inc.
Informa?on
Reten?on
On
average,
learners
forget
70%
of
what
we
teach
within
24
hours
of
the
training
experience1
1. Brain
Science:
Overcoming
the
Forgerng
Curve,
April
2014.

53. 53 | ©2015 ON24, Inc.
Informa?on
Reten?on
With
a
virtual
learning
environment,
periodic
booster
training
events
can
be
easily
delivered
allowing
the
learner
to
retain
and
leverage
more
informa?on
over
?me.

54. 54 | ©2015 ON24, Inc.
Case
Study
Sodexo
Virtual
Symposium
Sales
Leadership
Training

55. 55 | ©2015 ON24, Inc.
“Working
with
ON24,
Sodexo
has
created
a
robust
virtual
training
program.
The
ON24
Virtual
Learning
Environment
is
an
innova,ve
training
and
educa,onal
delivery
system
that
drives
engagement
and
posi,ve
learning
outcomes,
consistently
and
cost-­‐effec?vely.”
Senior
Director
Talent
Management
and
Development
Sodexo
Sodexo
–
Virtual
Sales
Leadership
Training

56. 56 | ©2015 ON24, Inc.
Virtual
Symposium
Lobby

57. 57 | ©2015 ON24, Inc.
Expo
Center

58. 58 | ©2015 ON24, Inc.
“Fundamentals”
Training
Room

59. 59 | ©2015 ON24, Inc.
Awards
&
Recogni?on
Center

60. 60 | ©2015 ON24, Inc.
• Sodexo’s
virtual
environment
delivers
a
blended
training
experience
by
combining
live
virtual
classrooms
with
engaging
self-­‐paced
training.
• A`endance
and
par?cipa?on
in
live
sales
leadership
training
sessions
increased
from
50%
to
90%.
• Sales
training
is
now
available
year-­‐round,
rather
than
simply
a
once-­‐a-­‐year
event
• 70%
of
employees
say
that
they
learn
new
skills
from
the
materials
in
the
virtual
environment
• With
ON24,
Sodexo
is
able
to
more
effec?vely
train
4,500
sales
leaders,
while
saving
$1.4
million
in
training
costs
each
year
The
Sodexo
Virtual
Symposium
Impact

61. 61 | ©2015 ON24, Inc.
Best
Prac0ce
#7
Elevate
Your
New
Hire
Onboarding
Experience

62. 62 | ©2015 ON24, Inc.
With
a
90-­‐day
formal
onboarding
program,
new
employees’
0me
to
produc0vity
can
be
reduced
by
58%*
*
Case
Study:
Accelera?ng
New
Employee
Produc?vity
The
Onboarding
Opportunity

63. 63 | ©2015 ON24, Inc.
Case
Study
Marrio`
Voyage
Virtual
Onboarding
Environment

64. 64 | ©2015 ON24, Inc.
“We
give
new
college
hires
a
virtual
plaRorm
that
helps
accelerate
their
career
development
and
progression,
increases
overall
reten?on
of
future
leaders,
and
sets
them
up
for
success
at
Marrio9.”
Vice
President
Global
Talent
Acquisi?on
Services
Marrio`
Interna?onal
Marrio`
Voyage:
12-­‐Month
Virtual
Onboarding
Program

65. 65 | ©2015 ON24, Inc.
New
Hire
Lobby
(US/Canada)

66. 66 | ©2015 ON24, Inc.
New
Hire
Lobby
(China)

67. 67 | ©2015 ON24, Inc.
Global
Training
Center

68. 68 | ©2015 ON24, Inc.
New
Hire
Networking
Cafe

69. 69 | ©2015 ON24, Inc.
The
Culture
Hub

70. 70 | ©2015 ON24, Inc.
• Over
900
Voyagers
have
joined
the
program
from
37
countries
and
99%
have
been
placed
into
roles
aser
gradua?on.
• The
virtual
environment
provides
a
globally
consistent
and
enriching
experience
for
Marrio`’s
next
genera?on
of
leaders.
• Its
dis?nc?ve
design
has
posi0oned
the
company
as
a
global
leader
among
university
students
and
post-­‐collegiate
talent.
• It
is
exactly
the
type
of
highly
technical,
innova0ve
and
experien0al
learning
that
Millennials
have
been
asking
for.
• Marrio`
now
receives
more
than
20,000
applica0ons
for
the
Voyage
program
each
year.
The
Marrio`
Voyage
Impact

71. 71 | ©2015 ON24, Inc.
Would
you
like
to
learn
more
about
how
your
peers
are
using
virtual
learning
environments
and
the
benefits
they
are
achieving?
A. Yes
B. No
Poll
(select
one)

72. Ques0ons
&
Answers

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