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Frequently	
  Asked	
  Ques%ons	
  
Complete Digital Solution for
High-Value Training Content
High-Value Content is Everywhere
Software company using training materials or manuals for
proprietary customer education
Financial services company that is doing product training in a highly
regulated environment. Content is proprietary and proof of use is
required.
Product rollout training for any type of company whether a
manufacturer or provider of a service
Research mentions the most “ready” environments
for introducing a digital content solution include:
Training	
  Industry,	
  February	
  2017	
  
SCORM	
  
BADGING	
  
MULTI-­‐
MODAL	
  
GAMING	
  
ADAPTIVE	
  
LEARNING	
  
DIGITAL	
  
READER	
  
ANALYTICS	
  
What are my considerations on this 

journey to securely deliver digital training content?
AI	
  
SOCIAL	
  
MICRO	
  
LEARNING	
  
ONLINE	
  
VIDEO	
  
EPUB3	
   VILT	
  
OFFLINE	
  
INTEGRATION	
  
SECURE	
  
Where are you?
ü Still working in print?
ü Working in simple digital formats?
ü Not getting what you need from an LMS?
INTERACTIVE
POLL
QUESTION
Big Picture: All the steps laid out
CREATE
CREATE
Make flat, boring materials come
to life with dynamic content
§  From scratch
§  Convert
§  Upload
§  Customize
§  Add interactivity
§  Simple to use with no programming knowledge needed
§  Cloud based
§  Company can provide professional consulting services if needed
CREATE
SIMPLE	
  
CLOUD
BASED	
  
CONSULTING
SERVICES	
  
Meet the digital and interactive standards of
today’s trainees.
§  Embedded multimedia
§  Multiple choice or open-ended question assessments
CREATE
MANAGE
INTEGRATE |
DISTRIBUTE
FIRST STEP: GET CONTENT ONLINE.
MANAGE
ü API!
ü LMS!
ü E-commerce!
ü Reliable on all major devices !
and OS platforms!
ü White label branding!
INTEGRATE SEAMLESSLY WITH CURRENT SYSTEMS 

OR A SOLUTION THAT STAND ON ITS OWN.
MANAGE
MAKE SURE THAT ALL OF YOUR
FILE TYPES ARE SUPPORTED
MANAGE
AND GETTING YOUR CONTENT
INTO THE SYSTEM IS AS EASY AS
DRAG AND DROP.
MANAGE
AMPLIFY YOUR CONTENT THROUGH THESE METHODS:
✔	
   Multi-language
Deactivation Abilities✔	
  
✔	
   Scalability✔	
   Accessibility for Disabled
✔	
   Digital Rights Management (DRM)
✔	
   Licensing Options
✔	
   Online and Offline Access
✔	
   Concurrent Access
MANAGE
ENGAGE
ENGAGE
LEARNING HAS EVOLVED. TODAY’S LEARNER:
•  Decides in 7 seconds if something is worth holding 

their attention.
•  Checks their smartphone 9 times an hour
•  Uses 2+ devices a day
•  Use mobile devices for learning (67% of learners)
•  Want to learn at the point of need (52% of learners)
Penfold,	
  Steve	
  “Profile	
  of	
  the	
  Modern	
  Learner”	
  Elucidat	
  Blog	
  –	
  June	
  7,	
  2016	
  
of the global population has smartphones.
THAT’S 3 BILLION PEOPLE.
ENGAGE
of smartphones users have taken a class or
accessed instructional content on a phone.
THAT’S 900 THOUSAND
PEOPLE.
44%	
   30%	
  
Sui, Linda. (December 21, 2016). 44% of World Population will Own Smartphones in 2017. Strategy Analytics. Smith,	
  A.	
  (April	
  1,	
  2015).	
  U.S.	
  Smartphone	
  Use	
  in	
  2015.	
  Pew	
  Research	
  Center.	
  Retrieved	
  August	
  11,	
  2015	
  from	
  hCp://
www.pewinternet.org/2015/04/01/us-­‐smartphone-­‐use-­‐in-­‐2015/.
at the point
of need
ENGAGE
WHEN MODERN LEARNERS ENGAGE
in the evenings
and weekends
at their
office desk
when alerted to
updates
on their way to
and from work
52%	
  
47%	
   42%	
  
30%	
   27%	
  
Source: Elucidat, Profile of the Modern Learner – Helpful Facts and Stats
YOUR SOLUTION SHOULD INCLUDE:!
ü Multimedia
ü Accessible on any device
ü Responsive
ü ADA/508 compliant
ü Online and Offline access 

(cloud based and native apps)
87% of companies are replacing their
learning management technology because of a need 

for an improved user experience.*
*	
  Brandon	
  Hall	
  –	
  Learning	
  Technology	
  Study	
  –	
  May	
  23,	
  2017	
  
ENGAGE
In order to have your content remembered it needs to be
engaging and easy to access.
“The Center for Creative Leadership® (CCL) needed a way to
enhance our eBook formats to make our content more engaging and
impactful - in addition to efficient to distribute. VitalSource provides
our clients with a rich platform interface experience and a delivery
system that is flexible and easy to use. We have tripled our eBook
sales revenue with the help of VitalSource!”

Kelly	
  Lombardino	
  -­‐	
  Manager,	
  Global	
  Learning	
  Products,	
  PublicaLons	
  &	
  Tools
ENGAGE
BASELINE - In order to be
engaging, any tool the learner interacts
with should have things such as:
ü  Interactivity
ü  Annotation tools
ü  Self-quiz tools
ü  Collaboration tools
ü  Easy search
ü  Bookmarks
ü  Text-to-Speech
ENGAGE
ANALYZE
LOWER YOUR COMPLIANCE RISK:
•  Who has downloaded?
•  Who has viewed?
•  Do they all have the latest version?
You need to understand how your
content is being consumed in order
to improve it.
ANALYZE
RISK
INTEGRATE
Trackable Data:
•  Access
•  Usage
•  Duration
Integrates with your existing
reporting systems
You need to understand how your content is being
consumed in order to improve it.
ANALYZE
KEY TAKE AWAYS
The roadmap to a complete digital solution can be long and
daunting but it doesn’t have to be. Turn your pains into gains by
taking one step at a time in a thoughtful manner.
Don’t sacrifice when it comes to your content. Now you have
a complete picture of how your content can be safely delivered
and managed.
You don’t have to turn your world upside down to engage 

your learners.
1
2
3
INTERACTIVE
POLL
QUESTION
QUESTIONS?
https://get.vitalsource.com/professional-learning
ProfessionalLearning@ingramcontent.com
#CLOwebinar
	
   	
  
	
  	
  
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Fairy Tale or Horror Story?
Thursday, October 5, 2017
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer
Webinars at clomedia.com/webinars

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IS YOUR TRAINING CONTENT STUCK IN THE PRINTER?

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar         Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 3. #CLOwebinar Ques%ons  and  Handouts   You  can  submit  ques%ons  by  clicking  on   this  icon  here.           You  can  download  a  PDF  of  the  slide  deck   by  clicking  here.  
  • 4. #CLOwebinar         1. May I receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently  Asked  Ques%ons  
  • 5.
  • 6. Complete Digital Solution for High-Value Training Content
  • 7. High-Value Content is Everywhere Software company using training materials or manuals for proprietary customer education Financial services company that is doing product training in a highly regulated environment. Content is proprietary and proof of use is required. Product rollout training for any type of company whether a manufacturer or provider of a service
  • 8. Research mentions the most “ready” environments for introducing a digital content solution include: Training  Industry,  February  2017  
  • 9. SCORM   BADGING   MULTI-­‐ MODAL   GAMING   ADAPTIVE   LEARNING   DIGITAL   READER   ANALYTICS   What are my considerations on this 
 journey to securely deliver digital training content? AI   SOCIAL   MICRO   LEARNING   ONLINE   VIDEO   EPUB3   VILT   OFFLINE   INTEGRATION   SECURE  
  • 10. Where are you? ü Still working in print? ü Working in simple digital formats? ü Not getting what you need from an LMS?
  • 12. Big Picture: All the steps laid out
  • 14. CREATE Make flat, boring materials come to life with dynamic content §  From scratch §  Convert §  Upload §  Customize §  Add interactivity
  • 15. §  Simple to use with no programming knowledge needed §  Cloud based §  Company can provide professional consulting services if needed CREATE SIMPLE   CLOUD BASED   CONSULTING SERVICES  
  • 16. Meet the digital and interactive standards of today’s trainees. §  Embedded multimedia §  Multiple choice or open-ended question assessments CREATE
  • 18. FIRST STEP: GET CONTENT ONLINE. MANAGE
  • 19. ü API! ü LMS! ü E-commerce! ü Reliable on all major devices ! and OS platforms! ü White label branding! INTEGRATE SEAMLESSLY WITH CURRENT SYSTEMS 
 OR A SOLUTION THAT STAND ON ITS OWN. MANAGE
  • 20. MAKE SURE THAT ALL OF YOUR FILE TYPES ARE SUPPORTED MANAGE
  • 21. AND GETTING YOUR CONTENT INTO THE SYSTEM IS AS EASY AS DRAG AND DROP. MANAGE
  • 22. AMPLIFY YOUR CONTENT THROUGH THESE METHODS: ✔   Multi-language Deactivation Abilities✔   ✔   Scalability✔   Accessibility for Disabled ✔   Digital Rights Management (DRM) ✔   Licensing Options ✔   Online and Offline Access ✔   Concurrent Access MANAGE
  • 24. ENGAGE LEARNING HAS EVOLVED. TODAY’S LEARNER: •  Decides in 7 seconds if something is worth holding 
 their attention. •  Checks their smartphone 9 times an hour •  Uses 2+ devices a day •  Use mobile devices for learning (67% of learners) •  Want to learn at the point of need (52% of learners) Penfold,  Steve  “Profile  of  the  Modern  Learner”  Elucidat  Blog  –  June  7,  2016  
  • 25. of the global population has smartphones. THAT’S 3 BILLION PEOPLE. ENGAGE of smartphones users have taken a class or accessed instructional content on a phone. THAT’S 900 THOUSAND PEOPLE. 44%   30%   Sui, Linda. (December 21, 2016). 44% of World Population will Own Smartphones in 2017. Strategy Analytics. Smith,  A.  (April  1,  2015).  U.S.  Smartphone  Use  in  2015.  Pew  Research  Center.  Retrieved  August  11,  2015  from  hCp:// www.pewinternet.org/2015/04/01/us-­‐smartphone-­‐use-­‐in-­‐2015/.
  • 26. at the point of need ENGAGE WHEN MODERN LEARNERS ENGAGE in the evenings and weekends at their office desk when alerted to updates on their way to and from work 52%   47%   42%   30%   27%   Source: Elucidat, Profile of the Modern Learner – Helpful Facts and Stats
  • 27. YOUR SOLUTION SHOULD INCLUDE:! ü Multimedia ü Accessible on any device ü Responsive ü ADA/508 compliant ü Online and Offline access 
 (cloud based and native apps) 87% of companies are replacing their learning management technology because of a need 
 for an improved user experience.* *  Brandon  Hall  –  Learning  Technology  Study  –  May  23,  2017   ENGAGE
  • 28. In order to have your content remembered it needs to be engaging and easy to access. “The Center for Creative Leadership® (CCL) needed a way to enhance our eBook formats to make our content more engaging and impactful - in addition to efficient to distribute. VitalSource provides our clients with a rich platform interface experience and a delivery system that is flexible and easy to use. We have tripled our eBook sales revenue with the help of VitalSource!”
 Kelly  Lombardino  -­‐  Manager,  Global  Learning  Products,  PublicaLons  &  Tools ENGAGE
  • 29. BASELINE - In order to be engaging, any tool the learner interacts with should have things such as: ü  Interactivity ü  Annotation tools ü  Self-quiz tools ü  Collaboration tools ü  Easy search ü  Bookmarks ü  Text-to-Speech ENGAGE
  • 31. LOWER YOUR COMPLIANCE RISK: •  Who has downloaded? •  Who has viewed? •  Do they all have the latest version? You need to understand how your content is being consumed in order to improve it. ANALYZE RISK
  • 32. INTEGRATE Trackable Data: •  Access •  Usage •  Duration Integrates with your existing reporting systems You need to understand how your content is being consumed in order to improve it. ANALYZE
  • 33.
  • 34. KEY TAKE AWAYS The roadmap to a complete digital solution can be long and daunting but it doesn’t have to be. Turn your pains into gains by taking one step at a time in a thoughtful manner. Don’t sacrifice when it comes to your content. Now you have a complete picture of how your content can be safely delivered and managed. You don’t have to turn your world upside down to engage 
 your learners. 1 2 3
  • 36.
  • 38. #CLOwebinar         Register for the next webinar! Fairy Tale or Horror Story? Thursday, October 5, 2017 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars