Compliance as a Service: Ideas to add value to clients from the compliance function The IE Compliance Program will allow you to develop models to offer new services to clients. These ideas for selling the compliance function externally are much needed to sustain profitability for organizations during the COVID-19 crisis. Historically, the compliance function has sought to save costs by avoiding fines and penalties. However, being able to assume obligations on customer compliance allows compliance to go from a cost center to profit. Compliance can be a powerful sales tool to obtain a differential and a premium in the prices of the services offered. During this open class we will discuss models to offer: - Quality assurance services for products and services provided by clients - Outsourcing of external compliance obligations - Monitoring and visibility of the activity of sub-contractors to clients - Reports of compliance with controls and requirements- Reduction of costs of audits that clients carry out as on data processors

1. Master Class
Compliance
-as-a-Service
Prof. Hernan Huwyler, MBA CPA

2. IE, top worlwide MBAs

3. transform
Compliance from being a
cost to a profit center
what is it?

4. extend the use of
compliance from a selling
tool to a differentiated
service line
what is it?

5. critical business plan
during the
coronavirus
crisis
what is it?

6. regulated and high-
quality demanding clients
outsourcing services
to whom?

7. it depends on the current
contractual clauses and if
your compliance skills
can be sellable
is it a good idea?

8. you will be liable for
compliance activities
performed on behalf of
your clients
what's the catch?

13. Identify the segment of
strategic clients which
would pay a premium for
outsourcing compliance
requirements
Step 1

14. Understand the
regulatory requirements
of your target segment
Step 2

15. Assess your skills,
manpower and platform
to comply with clients´
regulations in the target
Step 3

16. Tip consider how the
insurance coverage can
be extended to the new
proposal
Step 3

17. Develop a sale proposal
with credible evidence
such as success stories,
policies and metrics
Step 4

18. Tip How can you simply
compliance for your
clients?
Step 4

19. Add the proposal of
compliance services to
sales conversations with
tangible deliverables
Step 5

20. Ensure that the service
agreement clarifies
liabilities with the right
language
Step 6

21. Tip Confirm expectations
by producing a clear list
of transferred controls
and regulatory
requirements
Step 6

22. Ensure that your
colleagues managing the
compliance-as-a-service
contract understand the
client requirements
Step 7

23. Fully document the
compliance activities
performed on behalf of
the client
Step 8

24. Deliver reports with
metrics of the efficiency
of the compliance
controls
Step 9

25. Keep regular meetings
with the internal and
client managers of the
contracts
Step 10

26. Our modular program
Compliance Culture
Compliance
risks
Program
operations
Privacy
compliance
Control
assurance
Blended

27. Our

28. Case method