MGMT 340: Chapter 01

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What IsWhat Is
OrganizationalOrganizational
Behavior?Behavior?
Chapter 1

2. 1-2
What is Organizational Behavior?What is Organizational Behavior?
• A field of study devoted
to understanding,
explaining, and ultimately
improving the attitudes
and behaviors of
individuals and groups in
organizations

3. 1-3

4. 1-4
Does OB Matter?Does OB Matter?
• Do firms who do a good job managing
OB concepts become more profitable as
a result?

5. 1-5
Does OB Matter?Does OB Matter?
• The resource-based
view of the firm

6. 1-6
Does OB Matter?Does OB Matter?

7. 1-7
Does OB Matter?Does OB Matter?
Retention
Sales/employee
Market value
Profitability

8. 1-8
How Do We Know Things About OB?How Do We Know Things About OB?
• Where does the
knowledge in this
textbook come from?
• Understanding that
requires an
understanding of how
we know things, in
general

9. 1-9
How Do We Know Things about OB?How Do We Know Things about OB?
• Methods of Knowing
๏ Experience
๏ Intuition
๏ Authority
๏ Science
• What are the benefits of the last one, relative to the
other three?

10. 1-10
How Do We Know Things about OB?How Do We Know Things about OB?
• Scientific method

11. 1-11
How Do We Know Things about OB?How Do We Know Things about OB?
• Theory
๏ A collection of assertions
(both verbal and symbolic)
that specify how and why
variables are related, as
well as the conditions in
which they should (and
should not) be related

12. 1-12
How Do We Know Things about OB?How Do We Know Things about OB?
• To test our theory we
gather data on the
variables included in our
hypotheses
• We then use variants of
the correlation
coefficient to test
hypotheses, to see if
they verify our theory

13. 1-13
How Do We Know Things about OB?How Do We Know Things about OB?
• The correlation
๏ Perfect positive relationship: 1
๏ Perfect negative relationship: -1
๏ Strength of the correlation inferred from judging the
compactness of a scatterplot of the X-Y values
๏ More compact = stronger correlation
๏ Less compact = weaker correlation

14. 1-14
The CorrelationThe Correlation

15. 1-15
The CorrelationThe Correlation

16. 1-16
The CorrelationThe Correlation

17. 1-17
The CorrelationThe Correlation
• Important Disclaimer
๏ Correlation does not prove causation
• Proving causation requires:
๏ Correlation
๏ Temporal precedence
๏ Elimination of alternative explanations

18. 1-18
How Do We Know Things about OB?How Do We Know Things about OB?
• The correlations from multiple studies get averaged
together using a technique called meta-analysis
• Meta-analyses can then form the foundation for
evidence-based management--the use of scientific
findings to inform management education and practice