27 (Fun!) Ways to Kill Your Online Community at South by Southwest Interactive 2011
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These slides were for "27 (Fun!) Ways to Kill Your Online Community," a solo presentation I delivered at South by Southwest Interactive 2011 on March 13 in Salon K at the Hilton in Austin, TX. As part of the presentation, I discussed 27 ways, beliefs and tactics that would help you to kill your online community as quickly as possible. You could always take these thoughts and do the opposite and not kill your community, but why would you want to do that?
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27 (Fun!) Ways to Kill Your Online Community at South by Southwest Interactive 2011
- 1. 27 (Fun!) Ways to Kill Your Online Community
- 2. Let’s Do MATH ! (SXSW Timeslot) 60 Minutes (This Introduction) -5 Minutes 55 Minutes
- 3. Let’s Do MATH ! 55 Minutes ÷ 27 (Fun!) Ways 2.037 Minutes Per (Fun!) Way Where Does Q&A Fit?
- 4. I Run: About Me iFroggy Network (ifroggy.com), including phpBBHacks.com, KarateForums.com and PhotoshopForums.com I Wrote: “Managing Online Forums” (managingonlineforums.com) I Blog: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com I Tweet: @iFroggy #theateam is @beley, @waynesutton and @iFroggy
- 5. Belief: I’m “ Passionate ” About Online Community
- 6. Reality: I Think Online Community is Disgusting
- 7. My Dream
- 9. 1 #killcommunity An Administrator is Never Wrong
- 10. 2 #killcommunity Define Your Audience as “Everyone”
- 11. 3 #killcommunity Don’t Have User Guidelines
- 12. 4 #killcommunity Don’t Document Guideline Violations
- 13. 5 #killcommunity Visit Infrequently
- 14. 6 #killcommunity Allow Anyone to Moderate
- 15. 7 #killcommunity Set the Worst Example You Possibly Can
- 16. 8 #killcommunity Post Count is Everything
- 17. 9 #killcommunity Make New People Feel Unwelcome
- 18. 10 #killcommunity Shame People Who Ask Repetitive Questions
- 19. 11 #killcommunity Member Feedback is Stupid
- 20. 12 #killcommunity Receive a Suggestion? Do It!
- 21. 13 #killcommunity Branding, Schmanding
- 22. 14 #killcommunity Make All Content Private
- 23. 15 #killcommunity Don’t Keep Your Software Up to Date
- 24. 16 #killcommunity Have an Idea? Do It!
- 25. 17 #killcommunity Copyright? Who Cares?
- 26. 18 #killcommunity Let Your Staff Talk Things to Death
- 27. 19 #killcommunity Blame Your Staff
- 28. 20 #killcommunity Religious and Political Discussions are the Best!
- 29. 21 #killcommunity Change Things and Tell No One
- 30. 22 #killcommunity Allow Abuse Through Private Messages
- 31. 23 #killcommunity Add as Many Advertisements as You Can
- 32. 24 #killcommunity Don’t Think About Money at All
- 33. 25 #killcommunity Ignore Members
- 34. 26 #killcommunity Allow Freedom of Speech
- 35. 27 #killcommunity Never Thank Anyone
- 36. Together, Yes, We Can #killcommunity
- 37. R.I.P. Online Community ? - 2011
- 38. #RIPcommunity Find Slides at: RIPcommunity.com
- 39. Questions? How Can I Help You Kill Your Online Community?
- 40. Find Me Online I Run: iFroggy Network (ifroggy.com), including phpBBHacks.com, KarateForums.com and PhotoshopForums.com I Wrote: “Managing Online Forums” (managingonlineforums.com) I Blog: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com I Tweet: @iFroggy #theateam is @beley, @waynesutton and @iFroggy
Notas del editor
- Don’t link them to the answer, whatever you do.How could they not comb through those hundreds of pages of search results? Link them to a page that tells them how to ask a question! Link them to the search page. Google is your friend.
- Repeat after me… that’s something you never thought you’d hear at SXSW.Members have no idea what they’re talking about.If any memberoffers feedback, tell them to shut up and “get back to the post factory.”Listening makes them feel like they matter.Of course, if that doesn’t work, there’s always…
- One of those perfect ones.Soon enough, the community looks like a pile of garbage.Discretion.Either extreme can kill a community.
- Make the site look different everyday! Make people think they have arrived at the wrong website!Things change, but not every day and without announcement.