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Location Based Services 2011
               July 15, 2011




Confidential & Proprietary
This document contains proprietary and confidential information of iLoop Mobile, and may be used only in accordance with a written agreement between iLoop Mobile
and the recipient. No portion of this document may be reproduced, republished or distributed to any third party without the express written permission of iLoop Mobile.
iLoop Mobile SMS Location Services Overview	
Location Based Services are iLoop Mobile’s SMS campaigns for location based SMS
marketing. At present, location based messaging campaigns are created and managed
by iLoop Mobile’s services teams, with self-service LBS campaign solutions available in
the future.

iLoop Mobile Location Based Services:

•    Available today: Location Based Services version 0.5 for location aware SMS
     subscriptions/alerts using one-time location lookup of user at opt-in

•    Available Q3 2011: Location Based Services version 1.0 with real-time location
     lookup:
     o  One-time message campaigns with real-time location lookup with radial search
     o  SMS subscriptions/alerts with real-time lookup of subscribers’ locations before
          each subscription/alert broadcast with radial search options

•    Available Q3 2011: Location Based Services version 2.0 with geo-fencing using real-
     time lookup with radial parameters from user designated locations
Benefits of Location Based SMS Marketing	
The benefits of using location aware services:

•    Send the right message to the right person with precise contextual relevance to their
     location—proximity to a store address, city, state, zip code, city, county or country

•    Drive store traffic and sales with messages that let customers know they are close to a
     store with special offers that are within easy reach

•    Do segmented messaging for marketing that can deliver discreet offers or information
     dependent on the customer’s location

•    Save money on promotion costs of mobile campaigns in traditional media—LBS SMS
     marketing enables location specific messaging using only one call to action for all your
     media channels

•    Since Location Based Services v0.5 only “pings” the end user’s location once when they
     opt in to the subscription group (with option of a few follow on pings for “home
     verification”), it offers a low cost deployment of location aware messaging—you only pay
     once for a customer’s location lookup

•    “Ping every time” functionality with radial parameters will be available in v1.0 in Q3 2011,
     offering real-time customer location lookup and relevance for every message sent

•    Geo-fencing available in v2.0 (Q3 2011) offers location relevant messaging that “finds”
     your customers and sends them a message when they are near store locations
LBS Technology for iLoop Mobile
Location Based Campaigns
iLoop Mobile Platform Functions	
  

•  SMS messaging platform for receiving and sending SMS messages

•  Campaign templates including pre-configured double opt-in user
   flow (required for LBS campaigns) and required carrier Help, Stop
   and Terms & Conditions text

•  LBS look up of user’s location (latitude and longitude) and the
   corresponding address, city, state, zip, county and country

•  Message List Management—Message List received from customer
   is used for mapping message/alerts to specified locations

•  Deliver correct alert message according to the location assignment
   in the Message List
Location Lookup Options	
Two forms of location lookup are available:

•    Cell ID
     Determines the user’s location as the
     location of the tower they are connected to
       •  Lower cost location lookup that can
           have lower accuracy on user location
       •  Some carriers support Enhanced Cell
           ID that uses network data, more
           precise cell sectors and timing
           advance calculations for better
           accuracy

•    Hybrid Assisted GPS (A-GPS)
     Uses carrier cell tower triangulation and
     GPS satellite data when available
      •  More accurate location fix at a higher
         cost per location lookup compared to
         Cell ID
Location Lookup Options
Location Based Services version 0.5
LBS v0.5: Set Location Alerts Publishing	
 Location Based Services Version 0.5
 provides location aware segmented SMS                             Phone	
  
                                                                   Number	
  
                                                                                     Street	
                  City	
               State	
  	
  	
                   Zip	
  


 broadcasting based on the user’s location                         (408)	
  
                                                                   907-­‐2322	
  
                                                                                  176	
  Oak	
  St.	
          San	
  Jose	
        CA	
                              95110	
  


 at opt-in                                                         (415)	
  
                                                                   334-­‐2232	
  
                                                                                  1222	
  Jones	
  St.	
       San	
  
                                                                                                               Francisco	
  
                                                                                                                                    CA	
                              94109	
  


                                                                   (212)	
           12	
  Canal	
  St.	
      New	
  York	
        New	
  York	
                     10022	
  

•    Alert messages sent are based on the user
                                                               917-­‐8596	
  
                                                     Marketing  Message	
                                                                               City	
             State	
 Zip      County	
                                                                                                                                                                                   Code	
                                                     Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store    is    offering  10%  Bonus                                     95110	

     location at initial opt-in only—no real-time    Buy  off  all  purchases  and  20%  off  KitchenAid  Pro  Line.  Visit    hHp://
                                                     m.kohls.mobi  for  more  offers..  	


     lookup of user location for each alert
                                                     Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all         San  
                                                     Nike  and  Addidas  shoes.  Visit    hHp://m.kohls.mobi  for  more  offers.	
                       Francisco	
                                                     Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit                                  NY	

     delivered (available in LBS version 1.0)        hHp://m.kohls.mobi  for  more  offers.	
                                                     Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all                                             Kern	
                                                     Nike  and  Addidas  shoes.  Visit    hHp://m.kohls.mobi  for  more  offers.	
                                                     Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit               Los  Angeles	
                                                     hHp://m.kohls.mobi  for  more  offers.	
                                                     Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit                                  TX	

•    Option of additional lookups (usually 1 or 2)   hHp://m.kohls.mobi  for  more  offers.	



     after opt-in lookup to find duplicate address
     to establish “home” location better
                                                                                                                                             Kohl’s	
  Savers	
  Club	
  
                                                                                                                                             Sat.	
  only!	
  Main	
  &	
  Oak	
  
                                                                                                                                             St.	
  store	
  is	
  offering	
  10%	
  
•    Double opt-in with user confirmation required                                                                                           Bonus	
  Buy	
  off	
  all	
  
                                                                                                                                             purchases	
  &	
  20%	
  off	
  
                                                                                                                                             KitchenAid	
  Pro	
  Line.	
  	
  	
  
                                                                                                                                             Visit	
  
•    Customer specifies the locations the alerts                                                                                             hWp://m.kohls.mobi	
  	
  
                                                                                                                                             for	
  more	
  offers.	
  
     blast will send to as mapped in the Message
     List by city, state, zip code or county.
Location Based Services v0.5 Overview	
The steps to set up a location aware services using v0.5 are:

•    Create the subscription group with keyword/short code and other opt-in methods (Web,
     mobile site etc.)

•    For Web or mobile site opt-in to a LBS subscription, address/city/state/zip/county/country
     data fields can be integrated instead of LBS cell tower look up

•    Submit a Message List to iLoop Mobile: each broadcast to a subscription group requires a
     list of the messages and and the locations you want then mapped to (the Message List
     can be different for every broadcast)

•    Set the schedule for the message broadcast

•    Broadcast is initiated—system compares the initial opt-in location captured when the
     subscriber opted-in to the locations and associated messages in the Message List.
     “Home” location can be verified with additional pings after initial opt-in.

•    The message each subscriber receives is contingent on their “home” location when they
     opted-in to the subscription campaign.

•    Since location is only captured at opt-in, you’ll also set a default “offer” or message for
     subscribers where the location capture at opt-in failed.
Customer Provides the “Message List” .csv	
  
•        What messages are part of the broadcast
•        What location assignment will be used for each message in the broadcast—zip code,
         city, state or county
•        In this way messages can be mapped to specific locations or groups of locations
         before a SMS broadcast is sent to the subscriber group. When the broadcast is sent,
         it compares each subscribers’ saved opt-in “home” location to a location in the
         message list for segmented, location relevant messaging.
•        iLoop Mobile can integrate to external XML data feeds and sources that would
         provide the information required by the Message List

     Message	
                                                                                                                                                  City	
                 State	
     Zip	
  Code	
     County	
  

     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Main	
  &	
  Oak	
  St.	
  store	
  	
  is	
  	
  offering	
  10%	
  Bonus	
  Buy	
  off	
  all	
                                                  95110	
  
     purchases	
  and	
  20%	
  off	
  KitchenAid	
  Pro	
  Line.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers..	
  	
  


     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Lincoln	
  Ave.	
  store	
  	
  is	
  	
  offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
     San	
  Francisco	
  
     shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  

     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
                                        NY	
  
     for	
  more	
  offers.	
  

     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Lincoln	
  Ave.	
  store	
  	
  is	
  	
  offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
                                                          Kern	
  
     shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  

     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
                 Los	
  Angeles	
  
     for	
  more	
  offers.	
  

     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
                                        TX	
  
     for	
  more	
  offers.	
  
Strategies for Location Based Alerts v0.5	
  

     Choosing Message List location mapping specifications:

•     Exact address is not really useful without radial search (available in version 1.0 in Q3)

•     Zip codes can be used, but it may be the case zip codes are too granular for a campaign

•     However, zip codes can be clustered into groups for a particular message

•     With LBS 0.5, larger geographic parameters (city, county, state) may often be a better
      choice when designing a campaign

•     LBS version 1.0 will offer real-time location fix and customer specified radial distances
      from locations (stores), making exact street addresses and individual zip codes an
      effective option for message assignment
Location Aware Alerts Publishing	
  
     The Message List can specify the same message for all specified
     locations OR unique messages for different locations or groups of
     locations.
•     Example 1: Set up an alert campaign where only subscribers in a specific location—
      like the city of San Francisco, Imperial county or the state of Florida—receives a “Buy
      one get one free” message

•     Example 2: Set up an alerts broadcast for discreet messages for multiple locations:
      broadcast message “Buy one get one free” goes only to subscribers in San
      Francisco, and message “Free coke with burger” goes only to subscribers in Los
      Angeles

•     Example 3: Set up the Message List with zip codes that are a certain distance from a
      store location and assign a specific message for that store (a zip code “cluster” you
      know are a certain distance from a store)

•     Additional lookups can be done after the opt-in lookup to confirm a “home” area e.g.
      you can compare multiple lookups until you find duplicates (by city or zip) and then
      set that address as a more accurately confirmed “home”, and stop doing lookups on
      that number going forward
Location Aware Segmented Alerts User Flow	
  
                                                                                                                                                   Marke9ng	
  Message	
                                                                                                                    City	
                 State	
     Zip	
  Code	
     County	
  

                                                                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Main	
  &	
  Oak	
  St.	
  store	
  	
  is	
  	
  offering	
  10%	
  Bonus	
  Buy	
                                             95110	
  
                                                     3                                                                                             off	
  all	
  purchases	
  and	
  20%	
  off	
  KitchenAid	
  Pro	
  Line.	
  Visit	
  	
  hWp://m.kohls.mobi	
  
                                                                                                                                                   for	
  more	
  offers..	
  	
  
                                                                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Lincoln	
  Ave.	
  store	
  	
  is	
  	
  offering	
  	
  20%	
  off	
  	
  all	
  Nike	
     San	
  
                                                                                                                                                   and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
                                                   Francisco	
  
                                                                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://                                    NY	
  
                                                                                                                                                   m.kohls.mobi	
  for	
  more	
  offers.	
  
                                                                44264	
  	
                                                                        Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Lincoln	
  Ave.	
  store	
  	
  is	
  	
  offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  
                                                                                                                                                                                                                                                                                            5                                                    Kern	
  
                                                                                                                                                   and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
                                                                                                                                                      Phone	
              Street	
                                     City	
                    State	
  	
  	
                                      Zip	
  
                                                                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://
                                                                                                                                                      Number	
                                                                                                                              Los	
  Angeles	
  
                                                                                                                                                   m.kohls.mobi	
  for	
  more	
  offers.	
  
                                                                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  S0%	
  off	
  	
  all	
  Nike	
  aose	
  ddidas	
  shoes.	
  Visit	
  	
  hWp://
                                                                                                                                                      (408)	
              176	
  Oak	
  2 t.	
                         San	
  J nd	
  A          CA	
                                                 95110	
   TX	
  
                                                                                                                                                      907-­‐2322	
  
                                                                                                                                                   m.kohls.mobi	
  for	
  more	
  offers.	
  

                                                                                                                                                        (415)	
        1222	
  Jones	
  St.	
                             San	
                           CA	
                                         94109	
  
1                                                              Yes	
  	
                                                                                334-­‐2232	
                                                      Francisco	
  
                                                                                                                                                        (212)	
        12	
  Canal	
  St.	
                               New	
  York	
                   New	
  York	
                                10022	
  
                                                      Phone	
           Street	
                City	
             State	
  	
  	
     Zip	
  
                                                                                                                                                        917-­‐8596	
  
      44264	
  	
                                     Number	
  

                                                      (408)	
        176	
  Oak	
  St.	
        San	
  Jose	
      CA	
                95110	
                                                                                                                                                   Marketer sets up
                                                      907-­‐2322	
  
                                                                                                                                                                                                                                                                                                 Message List to map
                                                      (415)	
        1222	
  Jones	
  St.	
     San	
              CA	
                94109	
                                                                                                                                                   which locations they want
                                                      334-­‐2232	
                              Francisco	
  
                                                                                                                                                                                                                                                                                                 to send to and what
                                                      (212)	
        12	
  Canal	
  St.	
       New	
  York	
      NY	
                10022	
                               6                                                                                                                   message each location
    Kohls	
  	
                                       917-­‐8596	
  
                                                                                                                                                                                                                                                                                                 will receive. System
                                                                                                                                                                                                  Kohl’s	
  Savers	
  Club	
  
                                                                                                                                                                                                                                                                                                 compares Message List
                                                                                                                                                                                                  Sat.	
  only!	
  Main	
  &	
  Oak	
                                                            locations to stored users’
                                                                                                                                                                                                  St.	
  store	
  is	
  offering	
  10%	
                                                         locations at opt-in to
                                                                                                                                                                                                  Bonus	
  Buy	
  off	
  all	
                                                                    segment messages sent.
2
                                                                                                                                                                                                  purchases	
  &	
  20%	
  off	
  
                                                                                                                                                                                                  KitchenAid	
  Pro	
  Line.	
  	
  	
                                                                                                              7
                                                                                                                                                                                                  Visit	
  
    Kohl’s	
  Savers	
  Club	
                                                                                                                                                                    hWp://m.kohls.mobi	
  	
  
    Reply	
  YES	
  to	
  confirm	
         Kohl’s	
  Savers	
  Club	
  
                                                                                                                  Step 3: Users confirm and                                                       for	
  more	
  offers.	
  
    you’d	
  like	
  us	
  to	
  use	
     Thanx	
  for	
  joining.	
                                             their location is captured.
    your	
  locaaon,	
  1	
  msg/          You’ll	
  receive	
  1	
  msg/                                         Opt-in location is the only
                                           week.	
  Text	
  HELP	
  for	
                                         user location used for future
    week.	
  Text	
  HELP	
  for	
                                                                                alerts
    help.	
  Text	
  STOP	
  to	
          help.	
  Text	
  STOP	
  to	
  
    cancel.	
  Msg	
  &	
  data	
          cancel.	
  Msg	
  &	
  Data	
  
    rates	
  may	
  apply.	
               Rates	
  May	
  Apply.	
  
    TC:www.m.many.mob                      TC:www.tc.many.mobi	
  
    i	
  	
                                                                                     4
                                                                                                           Step 4: Confirmation is sent
                                                                                                           to user of successful opt-in.                                                                             Optional landing page
                                                                                                                                                                                                                     or site link in SMS
Location Based Services version 1.0
Q3 2011
Enhanced “Message List” with Radius & Message Cap	
  
•    Provided by the customer, specifying what messages are part of the campaign or subscription
     broadcast
•    What location assignment will be used for each message sent—street address, city, state, zip code
     and county
•    Location Based Services v1.0 can leverage exact street addresses, with user defined radii from an
     address as the specification for a match with the user’s real-time location. Message Cap allows limits
     to the number of messages that can be sent for any message.
•    iLoop Mobile can integrate to external XML data feeds and sources that would provide the information
     required by the Message List, for example address information captured by Web page opt-in or from
     existing databases.

      Message	
                                                                                  Street	
                 City	
                 State	
     Zip	
  Code	
   County	
              Radius	
            Cap	
  

      Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Main	
  &	
  Oak	
  St.	
  store	
  	
        1300	
  Oak	
  St.	
     San	
  Jose	
          CA	
        95110	
        Santa	
  Clara	
       2	
  miles	
        5000	
  
      is	
  	
  offering	
  10%	
  Bonus	
  Buy	
  off	
  all	
  purchases	
  and	
  
      20%	
  off	
  KitchenAid	
  Pro	
  Line.	
  Visit	
  	
  hWp://
      m.kohls.mobi	
  for	
  more	
  offers..	
  	
  
      Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Lincoln	
  Ave.	
  store	
  	
  is	
  	
      453	
  8th	
  Ave.	
     San	
  Francisco	
     CA	
        94117	
        San	
  Francisco	
     0.25	
  miles	
     4000	
  
      offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  
      hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
      Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
                                                         NV	
                                                                  25000	
  
      Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  
      offers.	
  
      Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Lincoln	
  Ave.	
  store	
  	
  is	
  	
                                                                                 Kern	
                                     10000	
  
      offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  
      hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
      Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
                                  Los	
  Angeles	
                                                         10	
  miles	
       25000	
  
      Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  
      offers.	
  
One-Time LBS Messages/Coupons	
  

Real-time LBS lookup for delivery of single message or coupon

•  One time LBS message
   –  Simple one-time coupon/message using LBS
   –  Combination campaigns such as SMS sweeps entry delivers
      confirmation of entry SMS with LBS based coupon/message

•  Requires double opt-in and offers participation cap to marketer

•  One-time LBS marketing message could include alert opt-in
   call to action, promoting a new keyword that opts user into an
   LBS alert service—ex. “Gap Coupon. 20% off jeans at Main St.
   store. To join Gap Saver Club reply GAPALERTS”
One-Time LBS Messages/Coupons	
  
                                                                                                                                                         User	
  confirms	
  and	
  loca+on	
  is	
                                                                               Loca+on	
  relevant	
  message	
  specified	
  
                                                                                                                                                         looked	
  up	
  and	
  captured	
                                                                                       from	
  Message	
  List	
  delivered	
  with	
  
                                                                                                                                                                                                                                                                                 op+onal	
  landing	
  page	
  link	
  


                                                                                                                                                3                                                                                                                                                5


                                                                                                                                                                  44264	
  	
  


                                                                                                                                                                                                                                                                                        Kohl’s	
  Savers	
  Club	
  
                                                                                                                                                                                                                                                                                        Today	
  only!	
  Main	
  &	
  
                                                                                                                                                              Yes	
  	
  
                                                                                                                                                                                                                                                                                        Oak	
  St.	
  store	
  is	
  
1                                                                                                                                                                                                                                                                                       offering	
  10%	
  Bonus	
  
                                                    2                                                                                                                                                                                                                                   Buy	
  off	
  all	
  purchases	
  
       44264	
  	
                                                                                                                                                                                                                                                                      &	
  20%	
  off	
  KitchenAid	
  
                                                                                                                                                                                                                                                                                        Pro	
  Line.	
  Visit	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                                                                                                                                                                                                                                                        hWp://m.kohls.mobi	
  
                                                                                                                          Phone	
              Street	
                         City	
                      State	
  	
  	
            Zip	
                                            for	
  more	
  offers.	
  
                                                        Kohl’s	
  Coupon	
                                                Number	
  
                                                        Reply	
  YES	
  to	
  confirm	
  
     Kohls	
  	
                                                                                                          (408)	
        176	
  Oak	
  St.	
                    San	
  Jose	
               CA	
                       95110	
  
                                                        you’d	
  like	
  us	
  to	
  use	
                                907-­‐2322	
  

                                                        your	
  locaaon	
  for	
  your	
                                                                                                                                                                                                                                                                                                        6
                                                        coupon.	
  Text	
  HELP	
  for	
  
                                                        help.	
  Text	
  STOP	
  to	
  
                                                        cancel.	
  Msg	
  &	
  data	
  
                                                        rates	
  may	
  apply.	
  
                                                        TC:www.m.many.mobi	
  	
                   MESSAGE	
  LIST:	
  Marke9ng	
  Message	
  
                                                                                                                                                                                   4              Loca9on	
  	
  	
                              Radius	
          Message	
  Cap	
  



                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Main	
  &	
  Oak	
  St.	
  store	
  	
   1300	
  Oak	
  St.,	
  	
                               2	
  miles	
      5000	
  
                                                                                                   is	
  	
  offering	
  10%	
  Bonus	
  Buy	
  off	
  all	
  purchases	
  &	
  20%	
   San	
  Jose,	
  CA	
  95110	
  
                                                                                                   off	
  KitchenAid	
  Pro	
  Line.	
  Visit	
  	
  hWp://m.kohls.mobi	
  
                                                                                                   for	
  more	
  offers.	
  
    User	
  sees	
  call	
  to	
  ac+on	
  in	
                                                    Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  	
  Lincoln	
  Ave/1st	
  St.	
                   453	
  	
  8th	
  Ave.,	
  San	
               1	
  mile	
       4000	
  
                                                                                                   store	
  	
  is	
  	
  offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
         Francisco,	
  CA	
  94117	
  
    tradi+onal	
  media	
  and	
  texts	
                                                          shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
    keyword/short	
  code	
  to	
  opt-­‐in	
  
                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
             3444	
  Lennon	
  Blvd.,	
                     10	
  miles	
     25000	
  
                                                        Double	
  opt-­‐in	
  confirma+on	
  	
     Addidas	
  shoes	
  at	
  34	
  Grove	
  St./Bush	
  store.	
  Visit	
  	
                     Fresno,	
  CA	
  92331	
  
                                                                                                   hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
                                                                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Canal/Mercer	
  St.	
  
                                                                                                    System	
  compares	
  user	
  loca+on	
  with	
  radii	
  C	
  anal	
  0023	
   List	
  loca+ons	
  
                                                                                                   store	
  	
  is	
  offering	
  	
  30%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  
                                                                                                                                                                                        22	
  
                                                                                                                                                                                               of	
  MSt.	
  ,	
  	
  
                                                                                                                                                                                        NY,	
   NY	
  1
                                                                                                                                                                                                        essage	
       0.25	
  miles	
                             5000	
  
                                                                                                                                                                                                                                                                                                                               Op+onal	
  landing	
  page	
  
                                                                                                   shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
LBS Subscription/Alerts with Real-Time Location Fix	
  

•  LBS alerts based on real-time locations of subscribers when each alert is
   broadcast—system scans and pinpoints location of each individual subscribers’
   phone and then sends a specific message relevant to their position (as mapped
   in Message List)

•  The alert message sent is based on the location of each subscriber the at time
   of message blast, and comparing it their radial proximity to the list of locations in
   the Message List (address of stores, zip codes, cities etc.)

•  Double opt-in required

•  Throughput for LBS alert messaging is comparable to standard SMS broadcasts
   at approximately 1,200 lookups per minute.

•  Remember there is a charge for every subscriber lookup for every broadcast, so
   for larger alert groups fewer broadcasts per month may help budget
   considerations
LBS Subscription/Alerts: Real-Time Location Messaging	
  
                                                                                                                                                                             5
                                                                                                                                                                                                                                                                              Subscriber	
  (408)	
  907-­‐2322	
  



                                                                                                                                                                                                                                                                     6

                                               3
    44264	
  	
  
1                                                                                                                                                                                                                                                                             Kohl’s	
  Savers	
  Club	
  
                                                                                                                                                                                                                                                                              Sat.	
  only!	
  Main	
  &	
  Oak	
  
                                                    44264	
  	
                                                                                                                                                                                                               St.	
  store	
  is	
  offering	
  10%	
  
    Kohls	
  	
                                                                                                                                                                                                                                                               Bonus	
  Buy	
  off	
  all	
  
                                                                                                                                                                                                                                                                              purchases	
  &	
  20%	
  off	
  
                                                                                                                                                                                                                                                                              KitchenAid	
  Pro	
  Line.	
  	
  	
  
                                                     Yes	
  	
                                                Before	
  sending	
  alert	
  broadcast,	
  system	
  pings	
  all	
  subscribers’	
  
                                                                                                                                                                                                                                                                              Visit	
  
                                                                                                              phones	
  and	
  compares	
  present	
  loca+on	
  with	
  radii	
  in	
  the	
  
                                                                                                              Message	
  List	
  loca+ons	
  to	
  deliver	
  relevant	
  marke+ng	
  messages	
                                                                              hWp://m.kohls.mobi	
  	
  
                                           4                                                                      Phone	
               Street	
                        City	
               State	
  	
  	
               Zip	
  
                                                                                                                                                                                                                                                                              for	
  more	
  offers.	
  
2                                                                                                                 Number	
  

                                                                                                                  (408)	
        176	
  Oak	
  St.	
                    San	
  Jose	
        CA	
                          95110	
  
                                                                                                                  907-­‐2322	
  
                                                                                                                  (415)	
        1222	
  Jones	
  St.	
                 San	
                CA	
                          94109	
  
                                                                                                                  334-­‐2232	
                                          Francisco	
  
                                                                                                                  (212)	
        12	
  Canal	
  St.	
                   New	
  York	
        NY	
                          10022	
  
    Kohl’s	
  Savers	
  Club	
             Kohl’s	
  Savers	
  Club	
  
                                                                                                                  917-­‐8596	
  

    Reply	
  YES	
  to	
  confirm	
         Thanx	
  for	
  joining.	
  
    you’d	
  like	
  us	
  to	
  use	
     You’ll	
  receive	
  1	
  msg/                                                                                                                                                                                                            7
    your	
  locaaon,	
  1	
  msg/          month.	
  Text	
  HELP	
  for	
  
    month.	
  Text	
  HELP	
  for	
        help.	
  Text	
  STOP	
  to	
       MESSAGE	
  LIST:	
  Marke9ng	
  Message	
                                                                    Loca9on	
  	
  	
                        Radius	
            Message	
  Cap	
  
    help.	
  Text	
  STOP	
  to	
          cancel.	
  Msg	
  &	
  Data	
  
    cancel.	
  Msg	
  &	
  data	
          Rates	
  May	
  Apply.	
            Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Main	
  &	
  Oak	
  St.	
  store	
  	
  is	
  	
  offering	
     1300	
  Oak	
  St.,	
  	
                2	
  miles	
        5000	
  
                                                                               10%	
  Bonus	
  Buy	
  off	
  all	
  purchases	
  &	
  20%	
  off	
  KitchenAid	
  Pro	
                       San	
  Jose,	
  CA	
  95110	
  
    rates	
  may	
  apply.	
               TC:www.tc.many.mobi	
               Line.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
  more	
  offers.	
  
    TC:www.m.many.mobi	
  	
                                                   Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  	
  Lincoln	
  Ave/1st	
  St.	
  store	
  	
  is	
  	
          453	
  	
  8th	
  Ave.,	
  San	
         1	
  mile	
         4000	
  
                                                                               offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://               Francisco,	
  CA	
  
                                                                               m.kohls.mobi	
  for	
  more	
  offers.	
                                                                      94117	
  
                                                                               Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
                3444	
  Lennon	
  Blvd.,	
               10	
  miles	
       25000	
  
                                                                               shoes	
  at	
  34	
  Grove	
  St./Bush	
  store.	
  Visit	
  	
  hWp://m.kohls.mobi	
                        Fresno,	
  CA	
  92331	
  
                                                                               for	
  more	
  offers.	
  
                                                                               Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Canal/Mercer	
  St.	
  store	
  	
  is	
  offering	
  	
   22	
  Canal	
  St.	
  ,	
                      0.25	
  miles	
     5000	
  
                                                                               30%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
  hWp://m.kohls.mobi	
   NY,	
  	
  NY	
  10023	
  
                                                                               for	
  more	
  offers.	
  
Location Based Services version 2.0: Geo-Fencing
Q3 2011
Location Based Services: Geo-Fencing	
  

•     SMS messages sent are based on
      subscribers being inside the radius of
      a predetermined geographic address
      —known as a “geo-fence”

•     Geo-fences are not “traps” that trigger
      a message whenever a subscriber
      enters the “trigger wire” of a geo-fence
      —when geo-location is turned on, it
      “finds” subscribers within the geo-
      fence

•     Messages are only sent to opt-in
      subscribers when they are within a
      geo-fence radius, and only when the
      location fix is “turned on”
Location Based Services: Geo-Fencing	
  


•  Thousands of geo-fences can be created for a single campaign
   (multiple store locations)

•  Double opt-in is required to subscribe to geo-fenced messaging

•  To prevent users from being barraged by messaging, you will set a
   limit to the number of messages any one user can be sent per week

•  Remember you pay for every subscriber a geo-fence finds...you may
   not want it “on” 24/7, which means you can strategize when you
   want it “on”

•  The time when the geo-fence is operational (“turned on”) is set when
   the campaign is created and it cannot be changed.
LBS Subscription/Alerts: Real-Time Location Messaging	
  
                                                                                                                                                                                  Step	
  5:	
  When	
  loca+on	
  lookup	
  is	
  on,	
  any	
  subscribers	
  within	
  the	
  list	
  of	
  geo-­‐fences	
  is	
  
                                                                                                                                                                                  found.	
  As	
  specified	
  by	
  the	
  Message	
  List,	
  a	
  relevant	
  message	
  for	
  that	
  loca+on	
  is	
  
                                                                                                                                                                                  delivered,	
  with	
  an	
  op+onal	
  link	
  to	
  a	
  	
  mobile	
  landing	
  page	
  or	
  site	
  (steps	
  6	
  &	
  7).	
  
1
                                                                     3                                                                                                        5
      44264	
  	
  
                                                                         44264	
  	
  


       Kohls	
  	
  
                                                                          Yes	
  	
                                                                                                                                                                                                                                   6



                                                                                                                                                                                                                                                                           Kohl’s	
  Savers	
  Club	
  
2                                                             4                                                                                                                                                                                                            Sat.	
  only!	
  Main	
  &	
  Oak	
  
                                                                                                                                                                                                                                                                           St.	
  store	
  is	
  offering	
  10%	
  
                                                                                                                                                                                                                                                                           Bonus	
  Buy	
  off	
  all	
  
                                                                                                                                                                                                                                                                           purchases	
  &	
  20%	
  off	
  
      Kohl’s	
  Savers	
  Club	
                                  Kohl’s	
  Savers	
  Club	
                                                                                                                                                                               KitchenAid	
  Pro	
  Line.	
  	
  	
  
      Reply	
  YES	
  to	
  confirm	
                              Thanx	
  for	
  joining.	
                                                                                                                                                                               Visit	
  
      you’d	
  like	
  us	
  to	
  use	
                          You’ll	
  receive	
  1	
  msg/                                                                                                                                                                           hWp://m.kohls.mobi	
  	
  
      your	
  locaaon,	
  1	
  msg/                               week.	
  Text	
  HELP	
  for	
                                                                                                                                                                           for	
  more	
  offers.	
  
      week.	
  Text	
  HELP	
  for	
                              help.	
  Text	
  STOP	
  to	
  
      help.	
  Text	
  STOP	
  to	
                               cancel.	
  Msg	
  &	
  Data	
                                                                                                                                                                                                                           7
      cancel.	
  Msg	
  &	
  data	
  
                                                                  Rates	
  May	
  Apply.	
  
      rates	
  may	
  apply.	
  
      TC:www.m.many.mobi	
  	
                                    TC:www.tc.many.mobi	
              MESSAGE	
  LIST:	
  Marke9ng	
  Message	
                                                         Geo-­‐Fence	
  
                                                                                                                                                                                                       Loca9on	
  	
  	
  
                                                                                                                                                                                                                                     Radius	
         Message	
  Cap	
  




                                                                                                     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  Main	
  &	
  Oak	
  St.	
  store	
  	
  is	
  	
     1300	
  Oak	
  St.,	
  	
     1	
  mile	
      5000	
  
                                                                                                     offering	
  10%	
  Bonus	
  Buy	
  off	
  all	
  purchases	
  &	
  20%	
  off	
                      San	
  Jose,	
  CA	
  
                                                                                                     KitchenAid	
  Pro	
  Line.	
  Visit	
  	
  hWp://m.kohls.mobi	
  for	
                            95110	
  
                                                                                                     more	
  offers.	
  
                                                                                                     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  	
  Lincoln	
  Ave/1st	
  St.	
  store	
  	
   453	
  	
  8th	
  Ave.,	
           2	
  miles	
     4000	
  
                                                                                                     is	
  	
  offering	
  	
  20%	
  off	
  	
  all	
  Nike	
  and	
  Addidas	
  shoes.	
  Visit	
  	
   San	
  Francisco,	
  
                                                                                                     hWp://m.kohls.mobi	
  for	
  more	
  offers.	
                                                      CA	
  94117	
  
User	
  sees	
  call	
  to	
  ac+on	
  in	
  tradi+onal	
  
                                                                                                     Kohl’s	
  Savers	
  Club	
  Sat.	
  only!	
  20%	
  off	
  	
  all	
  Nike	
  and	
                3444	
  Lennon	
            10	
  miles	
      25000	
  
media	
  and	
  texts	
  keyword/short	
  code	
  to	
                                               Addidas	
  shoes	
  at	
  34	
  Grove	
  St./Bush	
  store.	
  Visit	
  	
                        Blvd.,	
  Fresno,	
  CA	
  
opt-­‐in,.	
  Double	
  opt-­‐in	
  confirma+on	
                                                     hWp://m.kohls.mobi	
  for	
  more	
  offers.	
                                                     92331	
  
message	
  sent	
  first.	
  
Confidential & Proprietary
This document contains proprietary and confidential information of iLoop Mobile, and may be used only in accordance with a written agreement between iLoop Mobile
and the recipient. No portion of this document may be reproduced, republished or distributed to any third party without the express written permission of iLoop Mobile.

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Product presentation: Location based services

  • 1. Location Based Services 2011 July 15, 2011 Confidential & Proprietary This document contains proprietary and confidential information of iLoop Mobile, and may be used only in accordance with a written agreement between iLoop Mobile and the recipient. No portion of this document may be reproduced, republished or distributed to any third party without the express written permission of iLoop Mobile.
  • 2. iLoop Mobile SMS Location Services Overview Location Based Services are iLoop Mobile’s SMS campaigns for location based SMS marketing. At present, location based messaging campaigns are created and managed by iLoop Mobile’s services teams, with self-service LBS campaign solutions available in the future. iLoop Mobile Location Based Services: •  Available today: Location Based Services version 0.5 for location aware SMS subscriptions/alerts using one-time location lookup of user at opt-in •  Available Q3 2011: Location Based Services version 1.0 with real-time location lookup: o  One-time message campaigns with real-time location lookup with radial search o  SMS subscriptions/alerts with real-time lookup of subscribers’ locations before each subscription/alert broadcast with radial search options •  Available Q3 2011: Location Based Services version 2.0 with geo-fencing using real- time lookup with radial parameters from user designated locations
  • 3. Benefits of Location Based SMS Marketing The benefits of using location aware services: •  Send the right message to the right person with precise contextual relevance to their location—proximity to a store address, city, state, zip code, city, county or country •  Drive store traffic and sales with messages that let customers know they are close to a store with special offers that are within easy reach •  Do segmented messaging for marketing that can deliver discreet offers or information dependent on the customer’s location •  Save money on promotion costs of mobile campaigns in traditional media—LBS SMS marketing enables location specific messaging using only one call to action for all your media channels •  Since Location Based Services v0.5 only “pings” the end user’s location once when they opt in to the subscription group (with option of a few follow on pings for “home verification”), it offers a low cost deployment of location aware messaging—you only pay once for a customer’s location lookup •  “Ping every time” functionality with radial parameters will be available in v1.0 in Q3 2011, offering real-time customer location lookup and relevance for every message sent •  Geo-fencing available in v2.0 (Q3 2011) offers location relevant messaging that “finds” your customers and sends them a message when they are near store locations
  • 4. LBS Technology for iLoop Mobile Location Based Campaigns
  • 5. iLoop Mobile Platform Functions   •  SMS messaging platform for receiving and sending SMS messages •  Campaign templates including pre-configured double opt-in user flow (required for LBS campaigns) and required carrier Help, Stop and Terms & Conditions text •  LBS look up of user’s location (latitude and longitude) and the corresponding address, city, state, zip, county and country •  Message List Management—Message List received from customer is used for mapping message/alerts to specified locations •  Deliver correct alert message according to the location assignment in the Message List
  • 6. Location Lookup Options Two forms of location lookup are available: •  Cell ID Determines the user’s location as the location of the tower they are connected to •  Lower cost location lookup that can have lower accuracy on user location •  Some carriers support Enhanced Cell ID that uses network data, more precise cell sectors and timing advance calculations for better accuracy •  Hybrid Assisted GPS (A-GPS) Uses carrier cell tower triangulation and GPS satellite data when available •  More accurate location fix at a higher cost per location lookup compared to Cell ID
  • 9. LBS v0.5: Set Location Alerts Publishing Location Based Services Version 0.5 provides location aware segmented SMS Phone   Number   Street   City   State       Zip   broadcasting based on the user’s location (408)   907-­‐2322   176  Oak  St.   San  Jose   CA   95110   at opt-in (415)   334-­‐2232   1222  Jones  St.   San   Francisco   CA   94109   (212)   12  Canal  St.   New  York   New  York   10022   •  Alert messages sent are based on the user 917-­‐8596   Marketing  Message City State Zip   County Code Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store    is    offering  10%  Bonus   95110 location at initial opt-in only—no real-time Buy  off  all  purchases  and  20%  off  KitchenAid  Pro  Line.  Visit    hHp:// m.kohls.mobi  for  more  offers..   lookup of user location for each alert Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all   San   Nike  and  Addidas  shoes.  Visit    hHp://m.kohls.mobi  for  more  offers. Francisco Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit     NY delivered (available in LBS version 1.0) hHp://m.kohls.mobi  for  more  offers. Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all   Kern Nike  and  Addidas  shoes.  Visit    hHp://m.kohls.mobi  for  more  offers. Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit     Los  Angeles hHp://m.kohls.mobi  for  more  offers. Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit     TX •  Option of additional lookups (usually 1 or 2) hHp://m.kohls.mobi  for  more  offers. after opt-in lookup to find duplicate address to establish “home” location better Kohl’s  Savers  Club   Sat.  only!  Main  &  Oak   St.  store  is  offering  10%   •  Double opt-in with user confirmation required Bonus  Buy  off  all   purchases  &  20%  off   KitchenAid  Pro  Line.       Visit   •  Customer specifies the locations the alerts hWp://m.kohls.mobi     for  more  offers.   blast will send to as mapped in the Message List by city, state, zip code or county.
  • 10. Location Based Services v0.5 Overview The steps to set up a location aware services using v0.5 are: •  Create the subscription group with keyword/short code and other opt-in methods (Web, mobile site etc.) •  For Web or mobile site opt-in to a LBS subscription, address/city/state/zip/county/country data fields can be integrated instead of LBS cell tower look up •  Submit a Message List to iLoop Mobile: each broadcast to a subscription group requires a list of the messages and and the locations you want then mapped to (the Message List can be different for every broadcast) •  Set the schedule for the message broadcast •  Broadcast is initiated—system compares the initial opt-in location captured when the subscriber opted-in to the locations and associated messages in the Message List. “Home” location can be verified with additional pings after initial opt-in. •  The message each subscriber receives is contingent on their “home” location when they opted-in to the subscription campaign. •  Since location is only captured at opt-in, you’ll also set a default “offer” or message for subscribers where the location capture at opt-in failed.
  • 11. Customer Provides the “Message List” .csv   •  What messages are part of the broadcast •  What location assignment will be used for each message in the broadcast—zip code, city, state or county •  In this way messages can be mapped to specific locations or groups of locations before a SMS broadcast is sent to the subscriber group. When the broadcast is sent, it compares each subscribers’ saved opt-in “home” location to a location in the message list for segmented, location relevant messaging. •  iLoop Mobile can integrate to external XML data feeds and sources that would provide the information required by the Message List Message   City   State   Zip  Code   County   Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store    is    offering  10%  Bonus  Buy  off  all   95110   purchases  and  20%  off  KitchenAid  Pro  Line.  Visit    hWp://m.kohls.mobi  for  more  offers..     Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all  Nike  and  Addidas   San  Francisco   shoes.  Visit    hWp://m.kohls.mobi  for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit    hWp://m.kohls.mobi   NY   for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all  Nike  and  Addidas   Kern   shoes.  Visit    hWp://m.kohls.mobi  for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit    hWp://m.kohls.mobi   Los  Angeles   for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit    hWp://m.kohls.mobi   TX   for  more  offers.  
  • 12. Strategies for Location Based Alerts v0.5   Choosing Message List location mapping specifications: •  Exact address is not really useful without radial search (available in version 1.0 in Q3) •  Zip codes can be used, but it may be the case zip codes are too granular for a campaign •  However, zip codes can be clustered into groups for a particular message •  With LBS 0.5, larger geographic parameters (city, county, state) may often be a better choice when designing a campaign •  LBS version 1.0 will offer real-time location fix and customer specified radial distances from locations (stores), making exact street addresses and individual zip codes an effective option for message assignment
  • 13. Location Aware Alerts Publishing   The Message List can specify the same message for all specified locations OR unique messages for different locations or groups of locations. •  Example 1: Set up an alert campaign where only subscribers in a specific location— like the city of San Francisco, Imperial county or the state of Florida—receives a “Buy one get one free” message •  Example 2: Set up an alerts broadcast for discreet messages for multiple locations: broadcast message “Buy one get one free” goes only to subscribers in San Francisco, and message “Free coke with burger” goes only to subscribers in Los Angeles •  Example 3: Set up the Message List with zip codes that are a certain distance from a store location and assign a specific message for that store (a zip code “cluster” you know are a certain distance from a store) •  Additional lookups can be done after the opt-in lookup to confirm a “home” area e.g. you can compare multiple lookups until you find duplicates (by city or zip) and then set that address as a more accurately confirmed “home”, and stop doing lookups on that number going forward
  • 14. Location Aware Segmented Alerts User Flow   Marke9ng  Message   City   State   Zip  Code   County   Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store    is    offering  10%  Bonus  Buy   95110   3 off  all  purchases  and  20%  off  KitchenAid  Pro  Line.  Visit    hWp://m.kohls.mobi   for  more  offers..     Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all  Nike   San   and  Addidas  shoes.  Visit    hWp://m.kohls.mobi  for  more  offers.   Francisco   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit    hWp:// NY   m.kohls.mobi  for  more  offers.   44264     Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is    offering    20%  off    all  Nike   5 Kern   and  Addidas  shoes.  Visit    hWp://m.kohls.mobi  for  more  offers.   Phone   Street   City   State       Zip   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas  shoes.  Visit    hWp:// Number   Los  Angeles   m.kohls.mobi  for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  S0%  off    all  Nike  aose  ddidas  shoes.  Visit    hWp:// (408)   176  Oak  2 t.   San  J nd  A CA   95110   TX   907-­‐2322   m.kohls.mobi  for  more  offers.   (415)   1222  Jones  St.   San   CA   94109   1 Yes     334-­‐2232   Francisco   (212)   12  Canal  St.   New  York   New  York   10022   Phone   Street   City   State       Zip   917-­‐8596   44264     Number   (408)   176  Oak  St.   San  Jose   CA   95110   Marketer sets up 907-­‐2322   Message List to map (415)   1222  Jones  St.   San   CA   94109   which locations they want 334-­‐2232   Francisco   to send to and what (212)   12  Canal  St.   New  York   NY   10022   6 message each location Kohls     917-­‐8596   will receive. System Kohl’s  Savers  Club   compares Message List Sat.  only!  Main  &  Oak   locations to stored users’ St.  store  is  offering  10%   locations at opt-in to Bonus  Buy  off  all   segment messages sent. 2 purchases  &  20%  off   KitchenAid  Pro  Line.       7 Visit   Kohl’s  Savers  Club   hWp://m.kohls.mobi     Reply  YES  to  confirm   Kohl’s  Savers  Club   Step 3: Users confirm and for  more  offers.   you’d  like  us  to  use   Thanx  for  joining.   their location is captured. your  locaaon,  1  msg/ You’ll  receive  1  msg/ Opt-in location is the only week.  Text  HELP  for   user location used for future week.  Text  HELP  for   alerts help.  Text  STOP  to   help.  Text  STOP  to   cancel.  Msg  &  data   cancel.  Msg  &  Data   rates  may  apply.   Rates  May  Apply.   TC:www.m.many.mob TC:www.tc.many.mobi   i     4 Step 4: Confirmation is sent to user of successful opt-in. Optional landing page or site link in SMS
  • 15. Location Based Services version 1.0 Q3 2011
  • 16. Enhanced “Message List” with Radius & Message Cap   •  Provided by the customer, specifying what messages are part of the campaign or subscription broadcast •  What location assignment will be used for each message sent—street address, city, state, zip code and county •  Location Based Services v1.0 can leverage exact street addresses, with user defined radii from an address as the specification for a match with the user’s real-time location. Message Cap allows limits to the number of messages that can be sent for any message. •  iLoop Mobile can integrate to external XML data feeds and sources that would provide the information required by the Message List, for example address information captured by Web page opt-in or from existing databases. Message   Street   City   State   Zip  Code   County   Radius   Cap   Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store     1300  Oak  St.   San  Jose   CA   95110   Santa  Clara   2  miles   5000   is    offering  10%  Bonus  Buy  off  all  purchases  and   20%  off  KitchenAid  Pro  Line.  Visit    hWp:// m.kohls.mobi  for  more  offers..     Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is     453  8th  Ave.   San  Francisco   CA   94117   San  Francisco   0.25  miles   4000   offering    20%  off    all  Nike  and  Addidas  shoes.  Visit     hWp://m.kohls.mobi  for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and   NV   25000   Addidas  shoes.  Visit    hWp://m.kohls.mobi  for  more   offers.   Kohl’s  Savers  Club  Sat.  only!  Lincoln  Ave.  store    is     Kern   10000   offering    20%  off    all  Nike  and  Addidas  shoes.  Visit     hWp://m.kohls.mobi  for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and   Los  Angeles   10  miles   25000   Addidas  shoes.  Visit    hWp://m.kohls.mobi  for  more   offers.  
  • 17. One-Time LBS Messages/Coupons   Real-time LBS lookup for delivery of single message or coupon •  One time LBS message –  Simple one-time coupon/message using LBS –  Combination campaigns such as SMS sweeps entry delivers confirmation of entry SMS with LBS based coupon/message •  Requires double opt-in and offers participation cap to marketer •  One-time LBS marketing message could include alert opt-in call to action, promoting a new keyword that opts user into an LBS alert service—ex. “Gap Coupon. 20% off jeans at Main St. store. To join Gap Saver Club reply GAPALERTS”
  • 18. One-Time LBS Messages/Coupons   User  confirms  and  loca+on  is   Loca+on  relevant  message  specified   looked  up  and  captured   from  Message  List  delivered  with   op+onal  landing  page  link   3 5 44264     Kohl’s  Savers  Club   Today  only!  Main  &   Yes     Oak  St.  store  is   1 offering  10%  Bonus   2 Buy  off  all  purchases   44264     &  20%  off  KitchenAid   Pro  Line.  Visit                                         hWp://m.kohls.mobi   Phone   Street   City   State       Zip   for  more  offers.   Kohl’s  Coupon   Number   Reply  YES  to  confirm   Kohls     (408)   176  Oak  St.   San  Jose   CA   95110   you’d  like  us  to  use   907-­‐2322   your  locaaon  for  your   6 coupon.  Text  HELP  for   help.  Text  STOP  to   cancel.  Msg  &  data   rates  may  apply.   TC:www.m.many.mobi     MESSAGE  LIST:  Marke9ng  Message   4 Loca9on       Radius   Message  Cap   Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store     1300  Oak  St.,     2  miles   5000   is    offering  10%  Bonus  Buy  off  all  purchases  &  20%   San  Jose,  CA  95110   off  KitchenAid  Pro  Line.  Visit    hWp://m.kohls.mobi   for  more  offers.   User  sees  call  to  ac+on  in   Kohl’s  Savers  Club  Sat.  only!    Lincoln  Ave/1st  St.   453    8th  Ave.,  San   1  mile   4000   store    is    offering    20%  off    all  Nike  and  Addidas   Francisco,  CA  94117   tradi+onal  media  and  texts   shoes.  Visit    hWp://m.kohls.mobi  for  more  offers.   keyword/short  code  to  opt-­‐in   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and   3444  Lennon  Blvd.,   10  miles   25000   Double  opt-­‐in  confirma+on     Addidas  shoes  at  34  Grove  St./Bush  store.  Visit     Fresno,  CA  92331   hWp://m.kohls.mobi  for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  Canal/Mercer  St.   System  compares  user  loca+on  with  radii  C  anal  0023   List  loca+ons   store    is  offering    30%  off    all  Nike  and  Addidas   22   of  MSt.  ,     NY,   NY  1 essage   0.25  miles   5000   Op+onal  landing  page   shoes.  Visit    hWp://m.kohls.mobi  for  more  offers.  
  • 19. LBS Subscription/Alerts with Real-Time Location Fix   •  LBS alerts based on real-time locations of subscribers when each alert is broadcast—system scans and pinpoints location of each individual subscribers’ phone and then sends a specific message relevant to their position (as mapped in Message List) •  The alert message sent is based on the location of each subscriber the at time of message blast, and comparing it their radial proximity to the list of locations in the Message List (address of stores, zip codes, cities etc.) •  Double opt-in required •  Throughput for LBS alert messaging is comparable to standard SMS broadcasts at approximately 1,200 lookups per minute. •  Remember there is a charge for every subscriber lookup for every broadcast, so for larger alert groups fewer broadcasts per month may help budget considerations
  • 20. LBS Subscription/Alerts: Real-Time Location Messaging   5 Subscriber  (408)  907-­‐2322   6 3 44264     1 Kohl’s  Savers  Club   Sat.  only!  Main  &  Oak   44264     St.  store  is  offering  10%   Kohls     Bonus  Buy  off  all   purchases  &  20%  off   KitchenAid  Pro  Line.       Yes     Before  sending  alert  broadcast,  system  pings  all  subscribers’   Visit   phones  and  compares  present  loca+on  with  radii  in  the   Message  List  loca+ons  to  deliver  relevant  marke+ng  messages   hWp://m.kohls.mobi     4 Phone   Street   City   State       Zip   for  more  offers.   2 Number   (408)   176  Oak  St.   San  Jose   CA   95110   907-­‐2322   (415)   1222  Jones  St.   San   CA   94109   334-­‐2232   Francisco   (212)   12  Canal  St.   New  York   NY   10022   Kohl’s  Savers  Club   Kohl’s  Savers  Club   917-­‐8596   Reply  YES  to  confirm   Thanx  for  joining.   you’d  like  us  to  use   You’ll  receive  1  msg/ 7 your  locaaon,  1  msg/ month.  Text  HELP  for   month.  Text  HELP  for   help.  Text  STOP  to   MESSAGE  LIST:  Marke9ng  Message   Loca9on       Radius   Message  Cap   help.  Text  STOP  to   cancel.  Msg  &  Data   cancel.  Msg  &  data   Rates  May  Apply.   Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store    is    offering   1300  Oak  St.,     2  miles   5000   10%  Bonus  Buy  off  all  purchases  &  20%  off  KitchenAid  Pro   San  Jose,  CA  95110   rates  may  apply.   TC:www.tc.many.mobi   Line.  Visit    hWp://m.kohls.mobi  for  more  offers.   TC:www.m.many.mobi     Kohl’s  Savers  Club  Sat.  only!    Lincoln  Ave/1st  St.  store    is     453    8th  Ave.,  San   1  mile   4000   offering    20%  off    all  Nike  and  Addidas  shoes.  Visit    hWp:// Francisco,  CA   m.kohls.mobi  for  more  offers.   94117   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and  Addidas   3444  Lennon  Blvd.,   10  miles   25000   shoes  at  34  Grove  St./Bush  store.  Visit    hWp://m.kohls.mobi   Fresno,  CA  92331   for  more  offers.   Kohl’s  Savers  Club  Sat.  only!  Canal/Mercer  St.  store    is  offering     22  Canal  St.  ,   0.25  miles   5000   30%  off    all  Nike  and  Addidas  shoes.  Visit    hWp://m.kohls.mobi   NY,    NY  10023   for  more  offers.  
  • 21. Location Based Services version 2.0: Geo-Fencing Q3 2011
  • 22. Location Based Services: Geo-Fencing   •  SMS messages sent are based on subscribers being inside the radius of a predetermined geographic address —known as a “geo-fence” •  Geo-fences are not “traps” that trigger a message whenever a subscriber enters the “trigger wire” of a geo-fence —when geo-location is turned on, it “finds” subscribers within the geo- fence •  Messages are only sent to opt-in subscribers when they are within a geo-fence radius, and only when the location fix is “turned on”
  • 23. Location Based Services: Geo-Fencing   •  Thousands of geo-fences can be created for a single campaign (multiple store locations) •  Double opt-in is required to subscribe to geo-fenced messaging •  To prevent users from being barraged by messaging, you will set a limit to the number of messages any one user can be sent per week •  Remember you pay for every subscriber a geo-fence finds...you may not want it “on” 24/7, which means you can strategize when you want it “on” •  The time when the geo-fence is operational (“turned on”) is set when the campaign is created and it cannot be changed.
  • 24. LBS Subscription/Alerts: Real-Time Location Messaging   Step  5:  When  loca+on  lookup  is  on,  any  subscribers  within  the  list  of  geo-­‐fences  is   found.  As  specified  by  the  Message  List,  a  relevant  message  for  that  loca+on  is   delivered,  with  an  op+onal  link  to  a    mobile  landing  page  or  site  (steps  6  &  7).   1 3 5 44264     44264     Kohls     Yes     6 Kohl’s  Savers  Club   2 4 Sat.  only!  Main  &  Oak   St.  store  is  offering  10%   Bonus  Buy  off  all   purchases  &  20%  off   Kohl’s  Savers  Club   Kohl’s  Savers  Club   KitchenAid  Pro  Line.       Reply  YES  to  confirm   Thanx  for  joining.   Visit   you’d  like  us  to  use   You’ll  receive  1  msg/ hWp://m.kohls.mobi     your  locaaon,  1  msg/ week.  Text  HELP  for   for  more  offers.   week.  Text  HELP  for   help.  Text  STOP  to   help.  Text  STOP  to   cancel.  Msg  &  Data   7 cancel.  Msg  &  data   Rates  May  Apply.   rates  may  apply.   TC:www.m.many.mobi     TC:www.tc.many.mobi   MESSAGE  LIST:  Marke9ng  Message   Geo-­‐Fence   Loca9on       Radius   Message  Cap   Kohl’s  Savers  Club  Sat.  only!  Main  &  Oak  St.  store    is     1300  Oak  St.,     1  mile   5000   offering  10%  Bonus  Buy  off  all  purchases  &  20%  off   San  Jose,  CA   KitchenAid  Pro  Line.  Visit    hWp://m.kohls.mobi  for   95110   more  offers.   Kohl’s  Savers  Club  Sat.  only!    Lincoln  Ave/1st  St.  store     453    8th  Ave.,   2  miles   4000   is    offering    20%  off    all  Nike  and  Addidas  shoes.  Visit     San  Francisco,   hWp://m.kohls.mobi  for  more  offers.   CA  94117   User  sees  call  to  ac+on  in  tradi+onal   Kohl’s  Savers  Club  Sat.  only!  20%  off    all  Nike  and   3444  Lennon   10  miles   25000   media  and  texts  keyword/short  code  to   Addidas  shoes  at  34  Grove  St./Bush  store.  Visit     Blvd.,  Fresno,  CA   opt-­‐in,.  Double  opt-­‐in  confirma+on   hWp://m.kohls.mobi  for  more  offers.   92331   message  sent  first.  
  • 25. Confidential & Proprietary This document contains proprietary and confidential information of iLoop Mobile, and may be used only in accordance with a written agreement between iLoop Mobile and the recipient. No portion of this document may be reproduced, republished or distributed to any third party without the express written permission of iLoop Mobile.