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SERVICE SKILLS VICTORIA
    Ian Nicolson, Chief Executive Officer
                Presentation to
   Edmund Rice Camps Board of Directors
                 March 2012
Service Skills Victoria
   Industry Training Advisory Board
   Personal Service Industries
   Engage key stakeholders
   Advise government and industry
   Work with stakeholders in developing
    training and qualifications
HEALTH & SAFETY FOR VOLUNTEERS
The Context for ERC

   Federal Work Health and
    Safety Act, which now includes
    volunteers;
   State Occupational Health
    and Safety Act;
   Duty of Care – through
    legislation or common law
   Director responsibilities
Risk Management
   Identify the context for risk – the operating environment
   Identify risks:
       Internal / External
       Natural, human, economic, operational, OH&S
   Analyse risks:
       Likelihood – rare to almost certain
       Consequences – critical to insignificant
   Evaluate risks:
       Rate - low to extreme
       Assign priorities
   Manage risk
       Strategies, policies processes
       Board Agenda?
What does ERC have to do?
   Remember the difference
    between paid and volunteer
    staff and plan accordingly:
     Selection  and recruitment;
     Induction and training;

     Consultation;

     Performance monitoring and
      management;
What are the next Steps?

   Where do I start?
     Develop an OHS policy
      and processes manual
     Examine work procedures
      and the working
      environment for potential
      hazards
     Look at the broader risk
      issues
     Check your insurance
Party Time!! An Organisation’s
Responsibility
Drawing the Line
http://www.vecci.org.au/news/Pages/Employers_reminded_to_keep_Chr
Resources
   Volunteering Australia, ‘Running the Risk’
   A risk management handbook designed
    for volunteer organisations, but more
    broadly applicable to any business

http://www.volunteeringaustralia.org/html/s02_article/article_view.asp?id=129

   Volunteering Victoria ‘Fast Facts’

   WorkSafe Victoria ‘Volunteer Health and
    Safety’
Australian Tourism Accreditation Program

   Business Development program
     Quality Assurance principles
     Professionalism

     Service delivery

   Australian Camps Association
     Camping   with Confidence
      program
Thank You
Ian Nicolson
Chief Executive Officer
Service Skills Victoria
P: +61 3 9621 1777
E: iann@ssv.org.au | W: www.ssv.org.au

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Edmund rice presentation

  • 1. SERVICE SKILLS VICTORIA Ian Nicolson, Chief Executive Officer Presentation to Edmund Rice Camps Board of Directors March 2012
  • 2. Service Skills Victoria  Industry Training Advisory Board  Personal Service Industries  Engage key stakeholders  Advise government and industry  Work with stakeholders in developing training and qualifications
  • 3. HEALTH & SAFETY FOR VOLUNTEERS
  • 4. The Context for ERC  Federal Work Health and Safety Act, which now includes volunteers;  State Occupational Health and Safety Act;  Duty of Care – through legislation or common law  Director responsibilities
  • 5. Risk Management  Identify the context for risk – the operating environment  Identify risks:  Internal / External  Natural, human, economic, operational, OH&S  Analyse risks:  Likelihood – rare to almost certain  Consequences – critical to insignificant  Evaluate risks:  Rate - low to extreme  Assign priorities  Manage risk  Strategies, policies processes  Board Agenda?
  • 6. What does ERC have to do?  Remember the difference between paid and volunteer staff and plan accordingly:  Selection and recruitment;  Induction and training;  Consultation;  Performance monitoring and management;
  • 7. What are the next Steps?  Where do I start?  Develop an OHS policy and processes manual  Examine work procedures and the working environment for potential hazards  Look at the broader risk issues  Check your insurance
  • 8. Party Time!! An Organisation’s Responsibility Drawing the Line http://www.vecci.org.au/news/Pages/Employers_reminded_to_keep_Chr
  • 9. Resources  Volunteering Australia, ‘Running the Risk’  A risk management handbook designed for volunteer organisations, but more broadly applicable to any business http://www.volunteeringaustralia.org/html/s02_article/article_view.asp?id=129  Volunteering Victoria ‘Fast Facts’  WorkSafe Victoria ‘Volunteer Health and Safety’
  • 10. Australian Tourism Accreditation Program  Business Development program  Quality Assurance principles  Professionalism  Service delivery  Australian Camps Association  Camping with Confidence program
  • 11. Thank You Ian Nicolson Chief Executive Officer Service Skills Victoria P: +61 3 9621 1777 E: iann@ssv.org.au | W: www.ssv.org.au

Notas del editor

  1. Start by asking the difference between volunteers and paid staff? ONLY 1 – PAY! This helps to provide a context for managing volunteers: Position descriptions Codes of conduct Policies on a range of issues
  2. Will ERC come under the Act? As the law stands, as an incorporated body and with some paid staff it will. With Victoria hedging its bets on whether it will pass harmonising legislation, it may take some time but it is likely that eventually it will apply to Victoria. In some ways IT DOESN’T REALLY MATTER. You still owe a duty of care to volunteers. The difference might be whether breaches of that duty of care are pursued through prosecution under the Act or common law remedies
  3. OH&S sits in a broader category of risk that needs to be addressed by any organisation What is the context for ERC? Substantial numbers of volunteers not-for-profit outdoor, active, physical environment duty of care to campers
  4. If you have these in place, make sure they are applicable to volunteers. Are the workplace documents in place? Incident and near miss registers Insurance – some aspects of volunteering may be covered by public liability. Talk to your insurer and make sure you are covered. Engage with Volunteering Victoria.
  5. Worksafe publication is still current, but that may change under the new legislation