1. IBBT iLab
Tara Shrimpton-Smith
Pieter Ballon
Brecht Vermeulen

2. iLab structure
IBBT
iLab
Research groups
Technical test center
iLab
Usability lab forum
Open innovation centre Research projects
 Support for basic research
 iLab doesn’t disturb the market (commercial tests)
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3. iLab Technical test center
Brecht Vermeulen

4. Overview
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5. Equipment: platforms and measurement tools
 xDSL, cable, ethernet, fibre channel, infiniband, wireless
 Servers, terminals, handheld devices, storage
 Interactive TV: Myrio, MHP
 Measurement:
 L2-L3 traffic generation: smartbits, Testcenter, N2X
 L1-L3 traffic analysis: Fluke Optiview, xDSL tracespan
 L4-L7 generation & analysis: Spirent Avalanche
 Voice quality tester Opticom opera
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6. Telenet to Skynet (Skype P2P and direct): 24h
4,5
MOS 2500
Delay
4
4
2000
3,5
2000ms
3
1500
2,5 Delay Max (within 1
MOS Score
Delay (ms)
conversation) [ms]
Delay Avg (within 1
3
conversation) [ms]
2 Delay Min (within 1
1000 conversation) [ms]
1,5
1
P2P
500
0,5
0
T ime
0
1000ms
T ime
4,5 2500
4
2000
3,5
4
3
1500
2000ms
2,5
Delay (ms)
MOS Score
Delay Max (within 1
conversation) [ms]
3
2
Delay Avg (within 1
1000 conversation) [ms]
1,5 Delay Min (within 1
conversation) [ms]
1
500
Direct 0,5 1000ms
0 0
T ime Time
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7. TCP offloading network cards
8 Gb/s 100%
MTU MTU
1500 9000
4 Gb/s 50%
Chelsio
Chelsio
Intel
Intel
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8. iLab
Open innovation center
Pieter Ballon

9. iLab open innovation centre (1/3)
Why support and take part in Open Innovation?
 Open Innovation
 Shorter time-to-market for more ideas
 Using the innovative capabilities at the edges of the value chain: non-ICT companies,
SMEs, semi-professionals, consumers, policy makers
 Systemic Failure in ICT Innovation
 Too little or too much interaction, danger of lock-in
 Early intervention in innovation process required
 Involving Policy Makers
 Societal innovation
 Constructive Technology Assessment
 Involving Companies and Public Organisations
 Demonstrate advantages of open and multi-stakeholder
process
 Experiment with new business / PPP models in trusted
context
 Involving End Users
 End users domesticate new technologies
 End users create new value and adopt new roles
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10. iLab open innovation centre (2/3)
What is the iLab open innovation centre?
 The IBBT lab for policy and strategy research and experimentation
 Important Policy and Strategy Issues
 Stimulating open innovation
 Building strong partnerships and networks
 Reaping rewards from Web 2.0 innovations
 Closing the digital divide
 Safeguarding privacy and trust
 Methods
 Experimental, multi-stakeholder analysis and co-design with policy and
business partners
 Use of various simulation tools and Living Lab settings, including a
wireless broadband campus network in Brussels
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11. iLab open innovation centre (3/3)
National and international dimension
 Expertise in national and international projects
 Policy impact of ICT innovations
 Foresight for policy and strategy
 Open innovation business models
 Living Lab experimentation
 European Network of Living Labs
 Established November 2006 in Helsinki, Finland
 20 Members selected as forerunners of European Living Labs
 Open Innovation Centre selected as member of first wave of
European Living Labs
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12. iLab
Usability lab
Tara Shrimpton-Smith

13. Advantages of lab testing
 Easier for products in development
 Video-recordings improve analysis
 Usability expert takes notes without disturbing the user
 Other people can follow and comment the test without
disturbing the user
 Possibility for extension with extra equipment
 Validation test
 Comparing test
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14. Disadvantages of lab testing
 Test user intimidated by environment
 Distance between usability expert and user
 In-house usability lab kan leiden tot sociaal wenselijke
antwoorden-> goeie vertaling gewenst ;-)
 Cost and maintenance of equipment
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15. Stationary usability lab
Observation and control room
separated by view-through mirror and
cameras
Evaluation software “Noldus The
Observer”
Controlled environment
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16. Portable usability lab
Same facilities but on location
Possibility to test in natural
environment
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17. Mobile usability lab
Testing of handheld devices
Natural environment
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18. Eyetracking
Heat maps, hot spots, gaze time
Controlled environment
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19. iLab
Demo Usability lab
Tara Shrimpton-Smith