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IBM Rational Services Offerings
Our 1-2-3 services delivery model provides a customized approach for each client to address their
specific needs. We provide services offerings for each of these stages in various solution areas.
ASSESS
1
Assessment and Planning Workshop (3.5 days)
Understand your strategy, goals and constraints and provide recommendations
Understand business drivers, current integration capabilities and pain points. Identify and
prioritize candidate projects.
ADOPT
2
Quick Start (2 weeks)
Goal is to enable your core team to adopt
Rational tools successfully
Typical activities include product installation,
training, and initial configuration
ROLLOUT AND
SCALE
Enterprise Adoption (3-12 months*)
ONGOING
MANAGEMENT
AND SUPPORT
Quick Win Pilot (up to 90 days)
Implement a set of capabilities by taking a
project team through the full solution life cycle
Typically results in Rational solutions
successfully servicing one or more
applications into production environments.
Accelerated Value Program (AVP)
3
Execute the enterprise deployment plan to
implement the solution across the organization
Typical activities include creating centers of
excellence, project mentoring, and train-thetrainer workshops
Custom Services (As Needed)
Provide tailored consulting and development
services as needed
Typical activities include plug-in development,
train-the-trainer workshops, and architectural
guidance
Transition to AVP for Proactive, Preventative and Personalized Services
*Average timeframes noted; timeframe may vary by client needs and services offering selected
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Quick Start Key Activities
Desired Outcomes
Installed and Configured Solution Environment
– Complete tool installation or validation for supported single node architecture
and OOTB integrations
– Up to one source configuration integration using OOTB plugin
Prototyped and Demonstrated Automation
– Review and provide feedback on your objectives with the tool
– Prototype configuration for a single well-defined application
Core and extended Team Enablement
– Mentor up to 2 consultants throughout process
3
– Training for up to 12 of extended team members
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Quick Start Agenda
Preparation 2 weeks
Kick Off
Virtual Learning
On-site 2nd week
On-site 1st week
Available Learning Circle and Private Connection Space
Monitored private online forum
Virtual Lab Access
On-site Kick Off
UCD Installation
Install and configure solution environment
Review existing deployment
processes; Core team
Mentoring / Admin Training
Application
Automation
Design desired deployment
automation process
Implement desired deployment
automation process
Core Team
Mentoring
Introductory
Team
Enablement
Test desired deployment
automation process;
Review deployment
automation
Recommended
Practices Session;
Prepare for End
User Training
End User Training
Exit brief and
next steps
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IBM Services Lowers Risks & Accelerates ROI
Benefit
Quick Starts enable reduced time to
market and faster ROI
Effectively Deployed =
Business & Tech Results
QuickStart
Affect on ROI
Time
IBM experienced consultants
execute using proven methodology
designed to assure success
IBM experience, best practices,
services methods, and bundled
assets improve by:
Bought
Installed
Used Ineffectively
•
Abandoned
(Shelfware)
Cost
Quick Implementation Readiness Questionnaire
Identifying and applying appropriate
patterns, processes and methods
towards the customers problems
or avert problems such as:
•
Long lead times for research and
discovery
•
Iterations and re-do against
implementation tasks and goals
Is your team familiar with the tools and solution?
Is there time for training prior to your deployment schedule?
Can your dedicate your resources to complete the project on time?
Will you be able to assure you are building a foundation for growth?
Can you assimilate this into production and avoid unnecessary risk?
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Customer’s Quickly Realize the Value….
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© 2013 IBM Corporation
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For more information or to engage Rational Services, contact:
ratlsvcs@us.ibm.com
© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any
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shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the
use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates
and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to
future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the
International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.
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