Ibrahim Attar is seeking a job that provides growth, excellence and self-development. He has over 5 years of experience managing luxury boutiques in Dubai, including Jimmy Choo, Marni and Balenciaga. His responsibilities included managing staff, budgets, inventory, marketing and achieving sales targets. He has a commercial degree from Aleppo University and international qualifications in leadership and management.
1. Mall Of The Emirates , Dubai UAE0097155-6616959 ibrahem_attar@hotmail.com
Ibrahim Attar
Objective
To succeed in an environment of growth and excellence and earn a job which provides me
satisfaction and self-development and help me to achieve personal as well as organizational goals.
Experience
01-01-16 Jimmy Choo & Marni -Mall of the Emirates Al-Tayer Insignia UAE-Dubai
- Luxury Dual site boutique Manager Jimmy Choo & Marni
Managing CRM system
Analyzing store sales figures,managing budgets setby RetailManager.
Providing feedback to improve performance when needed.
Developing,researching and implementing marketing strategies.
Maintaining awareness of market trends and monitoring Localcompetitors.
Manage and address shrinkage and stock loss.
Assist in recruiting,training and coaching individual.
Generating ideas to improve the salesfigures.
Responsible for the daily operations of retailstores.
Maintain high level of customer experience.
Achieve monthly sales target, andaim always number 1 performanceworld wide.
Monitor inventory level and goods replenishment.
Ensure housekeeping is maintained at immaculate level, and merchandising display.
Team member’s management and development, roster and manpower planning.
Preparation of sales reports to the management.
Floor walk.
Preparation for sale.
________________________________________________________________________________
01-03-15 Harvey Nichols Al-Tayer Insignia UAE-Dubai
- Luxury Concessions Manager Jimmy Choo & Balenciaga
Responsible for daily managing of team membersand the assigning of duties.
Ensure the delivery of high quality of exceptionalcustomerexperience.
Building relationship with key clients,business contacts and other parties.
Leading and motivating the team membersto increase salesand ensure store efficiency.
Analyzing store sales figures,managing budgets setby RetailManager.
Providing feedback to improve performance when needed.
Developing,researching and implementing marketing strategies.
Maintaining awareness of market trends and monitoring Localcompetitors.
Manage and address shrinkage and stock loss.
2. Assist in recruiting,training and coaching individual.
Generating ideas to improve the salesfigures.
Responsible for the daily operations of retailstores.
Maintain high level of customer experience.
Monitor inventory level and goods replenishment.
Ensure housekeeping is maintained at immaculate level, and merchandising display.
Team member’s management and development, roster and manpower planning.
Preparation of sales reports to the management.
Floor walk
Preparation for sale
1-08-2012 Al-Tayer Insignia UAE-Dubai
Luxury Boutique Manager Marni
Responsible for daily managing of team membersand the assigning of duties.
Ensure the delivery of high quality of exceptionalcustomerexperience.
Building relationship with key clients,business contacts and other parties.
Leading and motivating the team membersto increase salesand ensure store efficiency.
Analyzing store sales figures,managing budgets setby RetailManager.
Providing feedback to improve performance when needed.
Developing, researching and implementing marketing strategies.
Maintaining awareness of market trends and monitoring Localcompetitors.
Manage and address shrinkage and stock loss.
Assist in recruiting,training and coaching individual.
Generating ideas to improve the salesfigures.
Responsible for the daily operations of retailstores.
Maintain high level of customer experience.
Achieve monthly sales target and aim always number 1 performance world wide.
Monitor inventory level and goods replenishment.
Ensure housekeeping is maintained at immaculate level, and merchandising display.
Team member’s management and development, roster and manpower planning.
Preparation of sales reports to the management.
Event preparation. Brand visit preparation.
18-08-2010 Al-Tayer Insignia UAE-Dubai
-Luxury Assistance Manager Balenciaga
Greet customers and assist themin their purchase decisions by offering expert advice in compliance
with quality and customer service standards.
Support the Store Managerin maintaining inventories and placing product orders to ensure effective
stockmanagement and availability of products.
Assign routine and non-routine tasks to Sales Associates,Cashiers and Coordinators, in order to
ensure that activities are carried out in the most efficient manner.
Assist in the preparation of the staff schedule in order to ensure that the Store Manager manpower is
effectively matched to the shop’s operational requirements in a cost effective manner.
Communicate sales plans and targets to the Shop manager team, monitor performance on an ongoing
basis and suggest corrective actions to hierarchy when needed.
Motivate team members and provide them with the necessary support in terms of training and
development in order to optimize sales results.
3. 06-01-2008 Al salam Qatar-Doha
-Luxury Sales consultant HUGO BOSS
Welcome and greetevery customerin a warm and friendly manner& demonstrate excellent
customer service at alltimes.
Identify customerneedsthrough asking questions; confidently recommend and demonstrate
appropriate products; recommend link products at every sale opportunity; close the sale
Receive cash or paymentin any authorized modesfrom customers,issue receipts/ bills
against their purchase and provide professionalcash point service.
Handle customer complaints professionally and efficiently,in line with the company after
sales policy,escalating to management if necessary.
Demonstrate and maintain product knowledge,fashion trends,in store promotions at all
times.
Maintain personalgrooming standardsasadvised by the Store Manager.
Maintain clean and organized display,fitting rooms and stock areas.
Check stock levels daily and inform of depleting stocks to the store manager in orderto
replenish and maintain optimum stock levels.
Comply with all company policies and proceduresincluding refund and exchange policy,
security,health and safety policies etc.
Recruit customers forthe database,accurately entering their details on the POS system.
Minimize exposure to stock loss through vigilance on salesfloor and fitting room areas.
07-02-2007 Azadea Syria- Aleppo
- High street fashion- Zara (part-time job)
The Sales Associate is responsible for greeting,assisting and serving customers on the
shop floor at any and allpoints in the shopping experience,in order to ensure the
provision of the highest standards of customerservice and the achievement of maximum
sales.
Ensuring that the shop floor and shelvesare kept clean and tidy at alltimes.
Greets customersand serves efficiently and courteously on the shop floor in order to
ensure the provision of the highest standards of customer service at allpoints in the
shopping experience.
Replenishing and re-merchandisesstockson the shop floor on an on-going basis in order
to ensure maximum range and productavailability at alltimes.
Tickets,arranges and displays merchandise,underthe direction of the
Merchandiser/Managerin order to promote sales.
Helping customers locate and selectthe products by providing them with proper advice
if required in order to support purchase decision/s.
Watching for and recognizing security risks and thefts,preventing or handling these
situations as faraspossible in order to minimize losses.
Maintains knowledge of current salesand promotions,policies regarding payment and
exchangesand security practicesin order to ensure store policies are adhered to at all
times.
Education
-commercial institute Aleppo university SYRIA-ALEPPO
4. -TLP international UK program graduated in 2014
-ILM graduate 2013
-GDP
Languages
Arabic: Native
English : Very good
Russian: Basic
Skills____________________________________________________________________________
Communicative
Team player
Initiative
Problem solving
Flexible
Computer skills (power point, Excel, word, 3D, presentations).
Technical skills
Hobbies_________________________________________________________________________
Traveling, fashion, styling, shopping, reading about fashion and cars,marketing and planning
strategies.
References are available on request.