The document summarizes key points from a facilitation training session. The session aimed to share best practices in facilitation, discuss real-life issues, and work on overcoming barriers between knowing objectives and taking action. Effective meetings are outlined as those that achieve objectives, minimize time spent, and follow a sensible process. Different meeting types are listed, with facilitating questions provided. Key aspects of planning a meeting are identified. Facilitation is defined as making interactions easier and helping resolve issues through unique solutions. A facilitator is expected to be empathetic, results-oriented, flexible, and actively involve all participants. Different facilitation modes are described from telling to empowering, with advice on assessing comfort levels.
2. To share some successful Facilitation best practices
To experience stage heat and work on the Execution Gap
To discuss and sort out real-life issues (Co-development
Mode)
4. Effective group meetings really boil down to
three things:
They achieve the group's objective. .1
They take up a minimum amount of time. .2
They leave participants feeling that a sensible .3
process has been followed.
5. Do you want a decision?
Do you want an agreement ?
Do you want to generate ideas?
Are you getting status reports?
Are you communicating something?
Are you raising awareness ?
Are you trying to influence ?
Are you making plans?
Are you co-ordinating ?
6. To help you determine what your meeting objective is, complete this
sentence:
At the close of the meeting/session, I want the group to ...
(Consider your next 2 meetings)
7. Priorities – what absolutely must be covered? •
Results – what do we need to accomplish at the meeting?•
Participants – who needs to attend the meeting for it to be •
successful?
Sequence – in what order will you cover the topics? •
Timing – how much time will you spend on each topic? •
Date and Time – when will the meeting take place? •
Place – where will the meeting take place? •
8. Issue
ID
Information
Immersion
Opportunity Area
Identification, Common Interest
Innovation / Idea Generation/ Possibilities/
Proposals
Criteria Setting
Idea Selection/
Agreement
Synthesis/Discussion
Action Plan
9. Sharing information
Prioritization of issues
Constructing proposals
Collective action decisions
Monitoring/evaluation
10. Q1- What is facilitation ?
Q2- What is expected from a Facilitator ?
11. Facilitation means making all group interactions easier;
Facilitation helps groups and organisations identify and resolve
difficult issues;
It provides unique solutions to unique needs;
It is based on techniques that are only appropriate or
inappropriate, not right or wrong;
Facilitation is based on perception; it is not an exact science.
12. Is empathic
Is results-oriented
Masters process
Is firm on outcome
Is flexible on tactics
Is energetic
Listens actively
Is good at non-verbals
Involves everyone
Pauses and reflects
13. high
Interaction between Trainer &
Participant
Trainer’s contribution to content
Interaction among participants
Ownership of outcome by participants
Participants’ level of knowledge
Energy in the audience
Time available
Facilitation Modes is designed
by Sabine Bhanot and Jerome
L’Host based on ideas of John
Townsend and Arthur D. Little
low
Telling
Stimulating
Moderating
Proposing
Empowering
14. TELLING means transmitting information rapidly
PROPOSING means selling an idea
MODERATING means encouraging productive
conversations
STIMULATING means encouraging a richly creative
environment
EMPOWERING means enabling the group to manage
itself - My Comfort Zone -
Look at the five intervention modes to see where you feel most comfortable,
especially under pressure.
Ask a friend or colleague for feedback.
Then imagine yourself operating, at your best, in an intervention mode that is « new »
for you.
Do the exercise many times until you feel at ease. Start practising in your next
meeting.