4. System
set of interacting or
interdependent components
working together as a whole
Usually have functions and tools
that are directed towards serving
the purpose or goal of the system
Different types of systems
have different functions and
purposes
6. Transaction Processing System
(TPS)
an information processing system for business
transactions involving the collection, modification
and retrieval of all transaction data
these systems carry out several business processes with
regards the transactions done by the organization
can be batch-processing TPS wherein data is
temporarily stored within the system and database is
updated later
or real-time TPS that updates the database as soon as
the transaction is processed
7. Transaction Processing System
(TPS)
Includes systems such as
ATMs, Point Of Sale (POS)
such as those seen in the
registers of cashiers, softwares
used to record sales or
transaction
Started out to be used only by
airlines for faster transaction
Widely used by banks, stores,
hotels
9. Office Automation System (OAS)
system that collects, processes, stores and
transmits electronic messages
Basically automates office processes for convenience
and accurate management of data and processes
10. Office Automation System (OAS)
Used by almost all companies
whose data and transactions
are automated
Often used to keep track of
financial records or for data
analysis
Business applications usually
installed in office computers so
that work is done standard and
correct
12. Knowledge Works System (KWS)
serves the information needs at the knowledge level of
the organization
a computer application designed to assist professionals
who use information as their primary input and whose
major products are distillations of that information to
organize and create more work activity information
Manages technical data needed by knowledge workers
to enhance their research
13. Knowledge Works System (KWS)
More often, KWS is used in
scientific or engineering design
workstations that promote the
creation of new knowledge and
ensure that new knowledge and
technical expertise are properly
integrated into the business
These systems are mostly used in
research centers such as
laboratories, development
facilities, and are used by
organizations that are dedicated
to innovation or research.
15. Decision Support System (DSS)
Computer-based software that supports business or
organizational decision making by showing data
records or trends that will support the decision
an interactive software-based system intended to help
decision makers compile useful information from raw
data, documents, personal knowledge, and/or
business models to identify and solve problems and
make decisions
Informational application that collects the data in the
course of normal business operation
16. Decision Support System (DSS)
• these systems are used
mostly by managers and
business supervisors to
make better decisions that
are based on actual data of
the company
18. Executive Support System (ESS)
is a reporting tool software that allows executives to
turn the organization's overall data into useful
summarized reports that will aide their decision-
making
contingent on developer and industry application
providing analysis utilities and performance
assessment predictors
Almost similar to DSS but ESS are intended to be used
by the senior managers directly to provide support to
non-programmed decisions in strategic management
19. Executive Support System (ESS)
Output provided by ESS are
generally used by executive
level managers for quick
access to reports coming
from all company levels and
departments such as
billing, cost accounting ,
staffing, scheduling, and
more
21. Group Decision Support System
(GDSS)
Systems used to support customized group projects
that require various protocols
Class of electronic meeting systems used to provide
support to distinctive group tasks
DSS customized for special group works or projects
22. Group Decision Support System
(GDSS)
• Different vendors have begun
to offer group decision support
system products like ThinkTank
and MeetingWorks, among
others. There is also a move to
develop open-source tools that
are often called discussion
support systems.
• GDSS is specifically
engineered to support a team or
other group.