2. www.diemsolutions.com
Importance of Social Media:
Response to Gov 2.0 Report
“..to engage in online conversations with our citizens and
our stakeholders’’ Lindsay Tanner
make use of social networking and ‘crowdsourcing’ tools
and techniques to enhance agency policymaking,
implementation and continuous improvement.
Recommendation 3
increase the use of online tools and platforms for
internal collaboration. Recommendation 3
3. www.diemsolutions.com
Response to Gov 2.0 Report -
Recordkeeping
effective, efficient and secure use of Web 2.0 tools.
Recommendation 10
ensure that copies of records so generated are
retained in the possession of the Commonwealth
such that they satisfy the definition of
Commonwealth Record in the Archives Act 1983.
Recommendation 12
define Commonwealth records as any information
created or received by the Commonwealth in the
course of performing Commonwealth business.
Recommendation 12
4. www.diemsolutions.com
APS Guidance on Social Media Use
guidance for APS employees participating in online
media that encourages involvement in robust policy
conversations in a professional and respectful
manner. Circular 2009/6: Protocols for online media
participation
AGIMO Online Consultation Guidelines gives advice
on Acceptable Use Policy
5. www.diemsolutions.com
APS Values and Code of Conduct in
practice, Chapter 3 & 15
Provides ground rules
APS Values and Code of Conduct apply to working
with online media
Decisions about the need for records, including
retention periods, are made with reference to:
business needs;
the requirements of organisational accountability; and
community expectations
technology also offers opportunities for more
efficient, reliable and accessible recordkeeping
6. www.diemsolutions.com
What kinds of Social Media
Communications?
Blogs
Forums
Internal Communication tools, e.g.:
Microsoft Communicator
Yammer
Twitter feeds
Facebook feeds
Other RSS feeds
Websites
7. Example Viewing and Capturing
Media Feeds using Diem Portal
Click on this and the Tweet is Captured
(both an image of it and the text)
11. www.diemsolutions.com
Another Example –
Capturing SharePoint Items
SharePoint items can be captured transparently
User doesn’t know
Each item is defined as a list
Each list item is mapped to a record structure
Everything is captured automatically while the user
works
14. You Map the SharePoint List Items
to TRIM Records
15. www.diemsolutions.com
Now See it in Action
Click on the following and watch how everything can
be captured:
http://h41112.www4.hp.com/promo/imhub/trim/Sh
arePoint/HP_TRIM_Version_7_Integration_for_Share
Point.htm