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Entitled Software Support Questions And Answers
1. Entitled Software Support Questions and Answers
( AS/400 )לשעברIBM I הינו אתר אינטרנט המאפשר ללקוחותentitled software support
(ניהול של תוכנות שברשותם , הורדות של תוכנה, העברות תוכנה ממחשב למחשב )חוץ ממערכת הפעלה
.. (( הצגת מפתחות ועודePoe Electronic Proof Of Entitlment הצגה והדפסת
:להל"ן הלינק
https://www-05.ibm.com/servers/eserver/ess/ProtectedServlet.wss
:להל"ן שאלות ותשובות שריכזתי בנושא
1. Q - what tools should be used to transfer license programs from one system to another ?
A- In general, ESS can be used for transfer from one machine to another. But transfer of any per
user or per processor product ( exemple: 5733-QU2, SS1 5051,5052...) can only be done through
IBM WWKMS application.
2. Q - can customer or BP move software from one system to another using ESS web site ?
how ?
A- Customer with administrator access or Primary access will have authorization for transfer.
For BP ( a user with a BP profile on the website) the transfer option needs to be authorized by the
primary user or one of the admins.
Link to power point presentation where you can find useful information on how to make a
transfer.
http://www.slideshare.net/icommunity/ibm-entitled-software-support-how-to-use
If the transfer is not possible through the website, contact IBM to perform the transfer through
WWKMS.
3. Q - what tool should be used to upgrade operating system and license programs version ?
A- You will need to contact your Business Partner as this tool is not available yet for customers in
Israel to place upgrade orders on the website.