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Social Media and Mobile
Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
Social Media ,[object Object]
 Why?
Facebook: > 500 m. users, 44% of all shared content
 Twitter: >190 m. users (7/10), growing fastest
YouTube: >115 m. visits (12/10)
Flickr: >21 m. visits (12/10).
LinkedIn: >65 m. users (3/10),[object Object]
Social media: What to do Write once, publish everywhere Cross promote
Social media: What to do Monitor and follow up
Social media: What to do Leverage to the Web
Social media: What not to do Allow the wrong people to respond to comments/questions This exchange was cited  on BusinessWeek.com,FastCompany.com and CBS’s BNET.com!
Social media: What not to do Fail to respond in Web time Domino’s employees posted gross video on YouTube Domino’s reaction took longer than a day Traffic grew to >700K views and attracted news coverage during the interim
Social media: What not to do Fail to target ads, or target based on the wrong data, use humor badly Language Interests Demographics I friended some Israelis, now I get ads in Hebrew.
Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
Mobile Web: Numbers US market > 75 m. US mobile Web users Growing > 25% per year Globally 800 m. 1.6 b. in 4 by 2014 More mobile Web than desktop in 4 years 409% year over year increase in data volume iPhone users use much more data than others Souces: Vaya Mobile, Qorvis, CommShare, Morgan Stanley Research
Mobile Web: Do you need a mobile site? Stefan Nagey of Qorvis.com: Exceptions: Web App like functionality: doing things, rather than browsing E-commerce High functionality Web sites Mobile content channels Sites like: Amazon, Google, Gmail, Wikipedia
Mobile Web: Do you need a mobile site? What’s the difference? Traditional site on iPhone Mobile site optimized per device Source: VayaMobile.com
Mobile Web: What’s involved Mobile device detection:http://51degrees.codeplex.com/ Mobile-specific layout Mobile site navigation: key pages Eliminate or shrink images Design for Mobile browser screen width (320x240 to 640x960 depending on device) Requires: CSS Master pages Templates
Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
Apps: Device options 3 main platforms (for now) Blackberry 37% iPhone 24% Android 19% But: Blackberry is in trouble 39% of Blackberry users want an iPhone 34% want a Droid Droid may be in trouble (Verizon iPhone)

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Social Media, Mobile Web and Mobile Apps

  • 2. Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
  • 3.
  • 5. Facebook: > 500 m. users, 44% of all shared content
  • 6. Twitter: >190 m. users (7/10), growing fastest
  • 7. YouTube: >115 m. visits (12/10)
  • 8. Flickr: >21 m. visits (12/10).
  • 9.
  • 10. Social media: What to do Write once, publish everywhere Cross promote
  • 11. Social media: What to do Monitor and follow up
  • 12. Social media: What to do Leverage to the Web
  • 13. Social media: What not to do Allow the wrong people to respond to comments/questions This exchange was cited on BusinessWeek.com,FastCompany.com and CBS’s BNET.com!
  • 14. Social media: What not to do Fail to respond in Web time Domino’s employees posted gross video on YouTube Domino’s reaction took longer than a day Traffic grew to >700K views and attracted news coverage during the interim
  • 15. Social media: What not to do Fail to target ads, or target based on the wrong data, use humor badly Language Interests Demographics I friended some Israelis, now I get ads in Hebrew.
  • 16. Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
  • 17. Mobile Web: Numbers US market > 75 m. US mobile Web users Growing > 25% per year Globally 800 m. 1.6 b. in 4 by 2014 More mobile Web than desktop in 4 years 409% year over year increase in data volume iPhone users use much more data than others Souces: Vaya Mobile, Qorvis, CommShare, Morgan Stanley Research
  • 18. Mobile Web: Do you need a mobile site? Stefan Nagey of Qorvis.com: Exceptions: Web App like functionality: doing things, rather than browsing E-commerce High functionality Web sites Mobile content channels Sites like: Amazon, Google, Gmail, Wikipedia
  • 19. Mobile Web: Do you need a mobile site? What’s the difference? Traditional site on iPhone Mobile site optimized per device Source: VayaMobile.com
  • 20. Mobile Web: What’s involved Mobile device detection:http://51degrees.codeplex.com/ Mobile-specific layout Mobile site navigation: key pages Eliminate or shrink images Design for Mobile browser screen width (320x240 to 640x960 depending on device) Requires: CSS Master pages Templates
  • 21. Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
  • 22. Apps: Device options 3 main platforms (for now) Blackberry 37% iPhone 24% Android 19% But: Blackberry is in trouble 39% of Blackberry users want an iPhone 34% want a Droid Droid may be in trouble (Verizon iPhone)
  • 23. Apps: What’s involved iPhone: Mac development machine SDK Cocoa/Objective C (developer.apple.com/devcenter/ios/index.action) Pointers / memory management No garbage collection MonoTouch (www.monotouch.net) C# Ports of most .NET classes Droid: Eclipse / Java (www.eclipse.org) + SDK (developer.android.com/sdk) MonoDroid (www.monodroid.net ) Blackberry: Visual Studio 2005 Plugin (us.blackberry.com/developers/browserdev/eclipseplugin.jsp )
  • 24. Apps: Pros and Cons Pros Platform capabilities Location Bar codes Performance (versus mobile Web) Usability, familiar paradigm to device users Access anywhere (same as mobile Web) Cons Multiple devices = multiple development platforms UI code very device-centric
  • 25. Apps: Pros and Cons Ways to mitigate the cons Leverage Web services MonoTouch, MonoDroid iPhone/MonoTouch Droid/MonoDroid
  • 26. Agenda Social Media What media? Pros and cons What to do, what not to do Mobile Web Numbers Do you need a mobile site? What’s involved Apps Device options What’s involved Pros/Cons Resources
  • 27. Resources Mobile emulators: http://51degrees.mobi/Support/FAQs/MobileEmulators.aspx Social media News and commentaryhttp://mashable.com/ Social media monitoringhttp://wiki.kenburbary.com/ How to post to Facebook and Twitter http://mashable.com/2009/05/25/twitter-to-facebook/