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State of the CIO Research 2023_NEW SAMPLE SLIDES.pptx
- 1. State of the CIO 2023 Insight into the CIO role and their technology and business initiatives for the upcoming year 1
- 2. Purpose and methodology Source: State of the CIO, 2023 CIO’s 22nd annual State of the CIO survey was conducted with the objective of understanding how the role of the CIO continues to evolve in today’s business climate and to help define the CIO agenda for 2023. This definitive benchmarking survey outlines the tech and business initiatives IT leaders expect to focus on in the coming year, where they expect to be more involved. Total respondents: 1,038 Heads of IT: 837 LOB: 201 Audience base CIO Audience Job titles CIO 35% Director/Managing Director 34% CTO 18% EVP, SVP, VP 10% President, Owner, Partner 9% CEO 7% CDO 5% Other 10% Region North America 44% EMEA 24% APAC 30% Top represented industries Manufacturing 15% High Tech 14% Financial Services 12% Services 11% Government and nonprofits 10% Healthcare 8% Retail, wholesale and distribution 6% Education 4% Company size (number of employees) 5,000+ 23% 1,000-4,999 22% 100-999 33% Less than 100 21% Function Admin/Corp. Mgmt. 24% Operations 23% Marketing 16% Sales 13% Finance/Accounting 9% Human Resources 9% Engineering/R&D 4% 2
- 3. Technology budgets continue to see growth Q: Do you expect your organization’s overall IT budget to increase, decrease or remain the same in 2023? Source: State of the CIO, 2023 56% 9% 35% Remain the same Increase Budget expectations Decrease 3
- 4. Continue to focus on security and ops performance Q: Which of the following activities best characterize your focus and how you spend your time in your current role? 15% 19% 19% 21% 24% 25% 25% 26% 28% 28% 31% 35% 38% 40% 47% Developing new go-to-market strategies & technologies Studying market trends/customer needs to identify commercial opportunities Identifying opportunities for competitive differentiation Developing and refining business strategy Driving business innovation Negotiating with IT vendors Redesigning business processes Managing IT crises Cost control/expense management Leading change efforts Cultivating the IT/business partnership Modernizing infrastructure and applications Aligning IT initiatives with business goals Improving IT operations/systems performance Security management Source: State of the CIO, 2023 4
- 5. CIO role elevation and visibility due to the economy Q: Please indicate your level of agreement with the following statements (NET of strongly agree/agree somewhat) Source: State of the CIO, 2023 of heads of IT say that the CIO role was elevated due to the current state of the economy and this visibility within the organization is expected to continue 77% 68% of their LOB counterparts agree 5
- 6. Business initiatives expected to drive IT investments Q: In 2023, which of the following business initiatives will be most significant in driving IT investments at your organization 9% 11% 14% 16% 17% 18% 19% 19% 20% 22% 25% 27% 36% 38% 44% 45% Creating a more diverse and inclusive company culture Adhering to environmental social, and governance (ESG) standards Monetizing company data Meeting compliance requirements (GDPR, etc.) Improving talent acquisition/retention Enhancing hybrid work technologies Improving/optimizing the employee experience Developing new digital revenue streams Increasing topline revenue for the business New product development Increasing employee productivity Improving profitability Improving the customer experience Transforming existing business processes (i.e. automation, integration) Increasing cybersecurity protections Increasing operational efficiency Source: State of the CIO, 2023 6
- 7. Q: Please indicate your level of agreement with the following statements regarding Environmental, Social, and Governance (ESG) standards in your IT organization: Source: State of the CIO, 2023 59% of CIOs agree that aligning their business with ESG standards is influencing technology buying plans for 2023 64% of CIOs agree they’re tasked with adhering to ESG standards and are involved in the selection of clean information technology 63% of CIOs say that adhering to ESG standards is an important buying criterion when reviewing technology vendors/partners 7
- 8. Tech initiatives driving IT investments in 2023 Q. In 2023, which of the following technology initiatives will drive the most IT investment at your organization? 17% 17% 18% 19% 19% 20% 21% 23% 24% 26% 28% 34% 38% Network modernization (SD-WAN, wireless, 5G, etc.) Infrastructure consolidation/virtualization Collaboration tools & platforms Cloud management Business process management/robotic process automation (RPA) IT/OT (operational technology) convergence Cloud migration (moving apps/data to public cloud) Cloud infrastructure (private or hybrid) Customer experience technologies Machine learning/artificial intelligence (AI) Application/legacy systems modernization Data/business analytics Security/risk management State of the CIO, 2023 8
- 9. Anticipating new hires in these tech areas Q: In which technology-related areas do you anticipate your organization will hire over the next 6-12 months? 19% 19% 20% 24% 25% 26% 26% 27% 29% 30% 30% 39% Enterprise architecture Compliance Risk management DevOps/DevSecOps/agile processes Enterprise software (ERP, CRM, etc.) Software engineering Artificial intelligence (AI)/machine learning Cloud services/integration Cloud architecture Data science/analytics Application development Cybersecurity Source: State of the CIO, 2023 9
- 10. 10 Continue the conversation For more information on the research, please contact your Foundry sales executive or contact us. For more information on content marketing and lead nurture, explore our resources on this site under marketing tools. We have additional primary research, blogs and white papers to make you smarter about tech decision makers, and targeted products and programs. • To get results from Foundry research when it happens, or any other news, follow us on Twitter: @FoundryIDG • Sign up to receive our monthly marketing newsletter at http://www.foundryco.com/newsletter • Visit us on LinkedIn here: https://www.linkedin.com/company/foundryidg Additional ways to stay on top of information from Foundry:
Notas del editor
- CIO’s 22nd annual State of the CIO survey was conducted with the objective of understanding how the role of the CIO continues to evolve in today’s business climate and to help define the CIO agenda for 2023. The results are based on 1,038 total – 837 heads of IT and 201 line of business. The study was fielded from November 2022 to December 2022.
- Q.8a: Do you expect your organization’s overall IT budget to increase, decrease or remain the same in 2023? Increased by 27% Decreased by 19% When respondents were asked whether they expect their budget to increase, decrease, or remain the same in 2023, 56% reported they expect an increase. This is slightly lower than last year’s results (59%), but this year 35% of ITDMs expect their budget to remain the same (a slight jump from 32% last year.) 9% said they expect a decrease in budget. There are some differences by company size. 63% of enterprises expect their budget to increase compared to 55% of SMBs. 13% of enterprises expect a decrease compared to 7% of SMBs, and 24% of enterprises expect to remain the same compared to 38% if SMBs. By region, North America: 50% increase, 9% decrease, 41% remain the same; APAC: 58% increase, 9% decrease, 32% remain the same; EMEA: 64% increase, 10% decrease, 26% remain the same. Differences by industry: Manufacturing: 64% increase, 10% decrease, 26% remain the same High tech: 53% increase, 12% decrease, 35% remain the same Government: 65% increase, 4% decrease, 32% remain the same Education: 49% increase, 17% decrease, 34% remain the same Financial services: 69% increase, 6% decrease, 25% remain the same Healthcare: 46% increase, 12% decrease, 43% remain the same Retail: 54% increase, 15% decrease, 30% remain the same Services: 43% increase, 7% decrease, 50% remain the same
- Q.5: Which of the following activities best characterize your focus and how you spend your time in your current role? Looking overall at the activities that heads of IT are currently focusing the majority of their time on, we see security management, improving IT operations/systems performance, and aligning IT initiatives with business goals in the top three spots. Not many differences between company sizes.
- Q.22: Please indicate your level of agreement with the following statements: < The CIO role has been elevated due to the current state of the economy and this visibility within the organization is expected to continue > Every year, we ask our respondents a handful of agree/disagree questions. This year, due to the current state of the economy/inflation we asked how the CIO was elevated. Overall, 77% of CIOs say that their role was elevated due to the current state of the economy and this visibility within the organization is expected to continue. When we asked this same question to our line of business respondents, 68% agreed that their CIO’s role was elevated due to the economy, and they expect this visibility within the organization to continue.
- Q.14: In 2023, which of the following business initiatives will be most significant in driving IT investments at your organization? When asked which of the following business initiatives will be most significant in driving IT investments at their organizations in 2023, 45% of CIOs said increasing operational efficiency, 44% said increasing cybersecurity protections, and 38% said transforming existing business processes. 2022 results Increasing cybersecurity protections 49% Increasing operational efficiency 46% Improving customer experience 42% Transforming existing business processes 41% Improving employee productivity 27% Improving profitability 24% New product development 22% Enhancing hybrid work technologies 21% Increasing topline revenue for the business 20% Meeting compliance requirements (GDPR, etc.) 19% Introducing new digital revenue streams 18% Optimizing employee experience 17% Improving talent acquisition/retention 15% Monetizing company data 14% Creating a more diverse and inclusive company culture 9%
- Q.23: Please indicate your level of agreement with the following statements regarding Environmental, Social, and Governance (ESG) standards in your IT organization: < Aligning our business with ESG standards is influencing technology buying plans for 2023 > Q.23: Please indicate your level of agreement with the following statements regarding Environmental, Social, and Governance (ESG) standards in your IT organization: < Adhering to ESG standards is an important buying criterion when reviewing technology vendors/partners > Q.23: Please indicate your level of agreement with the following statements regarding Environmental, Social, and Governance (ESG) standards in your IT organization: < The CIO is tasked with adhering to ESG standards and is involved in the selection of clean information technology >
- Q.16: In 2023, which of the following technology initiatives will drive the most IT investment at your organization? Cloud management (including cost management, optimization, and governance) Security/risk management takes the #1 spot this year again as the top technology initiative to drive the most IT investment in 2023. Data/business analytics also still ranks high at #2, followed by application/legacy systems modernization, machine learning/AI, and customer experience technologies, and cloud infrastructure. No significant difference by company size. full list is in the appendix
- Q.20a: In which technology-related areas do you anticipate your organization will hire over the next 6-12 months: < Plan to Hire > Over the next 6-12 months, IT leaders say they anticipate their organization will hire a variety of tech areas, including cybersecurity (39%), app development (30%), data science/analytics (30%) and cloud architecture (29%). These top areas are no surprise given what we know about the tech investments expected for 2023, and the fact that security continues to be a concern in all areas of IT and the business. There are a few differences by company size – anticipating hiring for cybersecurity rises to 45% for enterprise and only 35% for SMBs and app dev increases to 37% for enterprises and decreases to 26% for SMBs. *Note full list in the appendix