The Universal Postal Union (UPU) is an intergovernmental organization that works to promote global postal cooperation. It has projects to expand financial inclusion through postal networks. The UPU-IFAD project connects over 300 rural post offices in 6 West African countries to offer affordable international remittances. This helps reduce costs and brings critical services to underserved rural communities, representing an important step towards financial inclusion for the poor.

1. The UPU Postal Payment Services and financial inclusion Tunis, 22 and 23 October 2009 Serguei Nanba – Postal Financial Services Coordinator

14. Kazakhstan Post Bank Social payments (pension, etc.) Bill payments Salary payments Lending Opening & management of accounts Others (currency excange, credit cards, investment products) Money orders 7% 24% 10% 10% 3,0% 1% 42% - “Banking” products account for >15 % - PFS products account for > 42% - Total number of postal accounts > 3 M (20% of population) Cash transportation 3%

15. Brazil: Evaluating Access 2005 Semi-deciles of GDP per capita Poorest Richest

17. e-pension e-paiement e-banking e-finance e-bourse e-transfert e-mandat On-line Solutions E-sicav e-guichet e-douane e-Poste

19. Thank you for your attention Serguei Nanba Coordinator Postal Financial Services Tel: + 41 31 350 32 16 Fax: + 41 31 350 31 10 E-mail: serguei.nanba@upu.int