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Shaun Gogarty, MD, CEO
shaun@incendant.com
888-505-0620
360˚ Engage
ACA
ACO
CCTP
ACTIONS OUTCOMES
Payment Shift From Actions to Outcomes
Seriously – Patients Don’t Get “It”
Patients & Clinicians Fail at “It”
BLAH
BLAH
BLAH
88% Low Health Literacy
80% Failure to Educate
DELIVER
TRANSLATE
Helping Patients and Clinicians With “It”
360 Engage
Osteoarthritis is a disease of the
cartilage. It affects joints, mostly in
weight bearing areas. When the
cartilage begins to wear away,
patients develop pain, swelling,
and stiffness. Eventually, if it’s left
untreated, it results in a lack of
function. About 70 percent of
adults between ages 55 and 80
suffer from it. Studies show that
excessive weight is an aggravating
factor, particularly for the knees
and lower back. Inactivity also
worsens osteoarthritis.
Images 400% Better Helping Patients Get “It”
Video 180% More Engaging in Getting “It”
Paper Confusion
Video Understanding
Review and Share “It” Via Email
New Technology Vendor Review: Video
Patient Education System Drives HHA's
Readmissions Down, HH-CAHPS Up
Wednesday, June 26, 2013
Kelea Nardini, RN, Director of Parkview Home Care in Pueblo,
Colorado, raves about her new patient education system and
cites it as the most important tools that has helped drop Parkview's
60-day hospital readmission rate down to 13.2%, nearly 4 full
points under the national average, and simultaneously driven their
HH-CAHPS scores above the 90th percentile and earned them
status as an OCS Elite agency year after year.
Everyone Wins When They Get “It”
360 Engage

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Hammond Henry Hospital

  • 1. Shaun Gogarty, MD, CEO shaun@incendant.com 888-505-0620 360˚ Engage
  • 3. Seriously – Patients Don’t Get “It”
  • 4. Patients & Clinicians Fail at “It” BLAH BLAH BLAH 88% Low Health Literacy 80% Failure to Educate
  • 5. DELIVER TRANSLATE Helping Patients and Clinicians With “It” 360 Engage
  • 6. Osteoarthritis is a disease of the cartilage. It affects joints, mostly in weight bearing areas. When the cartilage begins to wear away, patients develop pain, swelling, and stiffness. Eventually, if it’s left untreated, it results in a lack of function. About 70 percent of adults between ages 55 and 80 suffer from it. Studies show that excessive weight is an aggravating factor, particularly for the knees and lower back. Inactivity also worsens osteoarthritis. Images 400% Better Helping Patients Get “It”
  • 7. Video 180% More Engaging in Getting “It” Paper Confusion Video Understanding
  • 8. Review and Share “It” Via Email
  • 9. New Technology Vendor Review: Video Patient Education System Drives HHA's Readmissions Down, HH-CAHPS Up Wednesday, June 26, 2013 Kelea Nardini, RN, Director of Parkview Home Care in Pueblo, Colorado, raves about her new patient education system and cites it as the most important tools that has helped drop Parkview's 60-day hospital readmission rate down to 13.2%, nearly 4 full points under the national average, and simultaneously driven their HH-CAHPS scores above the 90th percentile and earned them status as an OCS Elite agency year after year. Everyone Wins When They Get “It”